CMS did not publish an overall star rating for this hospital; hospitals that report too few quality measures are not rated.
Source: CMS Care Compare, July 2026 releaseER figures are medians, not live waitsAbout the data
Visiting NMC Portsmouth
Portsmouth, VA 23708
County: Portsmouth City Directions Apple Maps Call (757) 953-5000
- Photo ID and your insurance, Medicare or Medicaid card
- A list of your medicines, doses and allergies
- Your doctor's name and phone number
- A phone charger
Nearby hospitals
- 1.3mi Sentara Norfolk General Hospital Norfolk, VA · Emergency room · median ER visit 3 hr 3 min Call Sentara Norfolk General Hospital Directions to Sentara Norfolk General Hospital (Google Maps) Details for Sentara Norfolk General Hospital
- 1.7mi Children's Hospital Norfolk, VA · Emergency room Call Children's Hospital Directions to Children's Hospital (Google Maps) Details for Children's Hospital
- 2.3mi Bon Secours - Maryview Medical Center Portsmouth, VA · Emergency room · median ER visit 2 hr 44 min Call Bon Secours - Maryview Medical Center Directions to Bon Secours - Maryview Medical Center (Google Maps) Details for Bon Secours - Maryview Medical Center
Quick answers about NMC Portsmouth
How long is the ER wait at NMC Portsmouth?
CMS doesn't publish live wait times. Over the 12 months CMS reported, patients treated and sent home spent a median of 3 hr 13 min in the NMC Portsmouth emergency room (the average across Virginia hospitals is 2 hr 45 min). 3% of ER patients left before being seen. For tonight's wait, call (757) 953-5000. In an emergency, call 911.
What is the phone number for NMC Portsmouth?
The main phone number for NMC Portsmouth is (757) 953-5000, from Medicare's hospital records.
Call (757) 953-5000What is the address of NMC Portsmouth?
NMC Portsmouth is at 620 John Paul Jones Cir, Portsmouth, VA 23708.
Directions (opens Google Maps)Does NMC Portsmouth have an emergency room?
Yes. NMC Portsmouth has an emergency department, according to Medicare data.
Quality and performance
Centers for Medicare & Medicaid Services · data as of July 2026
Patients treated and sent home from the emergency department at NMC Portsmouth spend a median of 3 hours 13 minutes there. That is 28 minutes longer than the average across Virginia hospitals (2 hours 45 minutes).
Source: CMS Hospital General Information and Timely & Effective Care. Wait times are a median over a past 12-month reporting period, not live data. Not affiliated with CMS or with NMC Portsmouth. For a medical emergency, call 911.
Compare ER waits across Virginia · How we source this data · Something wrong on this page? Tell us
What patients say
CMS patient survey (HCAHPS) · 999 completed surveys · patients discharged Oct 2024 – Sep 2025
Patients gave NMC Portsmouth a 4-star patient experience rating out of 5. 74% would definitely recommend it (U.S. average 71%). 71% rated it 9 or 10 out of 10.
The patient survey (HCAHPS) asks a random sample of adult patients about their recent hospital stay. CMS adjusts the results for the mix of patients and how the survey was done, so hospitals can be compared fairly. About the data.
Compare NMC Portsmouth
Infections, complications and deaths
Centers for Medicare & Medicaid Services · compared with hospitals nationwide
Of the 3 hospital-acquired infections CMS could compare, NMC Portsmouth was better than the national benchmark on 1 and worse on 0.
Hospital-acquired infections
"Better" or "worse" means CMS found the difference from the national benchmark statistically significant; most hospitals are "no different". Infection results compare the infections a hospital reported with the number predicted for a hospital of its size and type (a ratio below 1 means fewer than predicted), for Oct 2024 – Sep 2025. Death and complication rates are risk-adjusted for how sick patients were. Each death rate counts deaths within 30 days of a hospital stay, pooled over one to three years of Medicare patients depending on the measure. About the data.
Health insurance at NMC Portsmouth
Original Medicare: Medicare-certified, so it can bill Original Medicare (Medicare number 49008F). Medicare Advantage plans have their own networks, which this section does not cover.
Virginia runs its own exchange, Virginia's Insurance Marketplace. Check its provider directory for NMC Portsmouth.
Source: the insurers' 2027 machine-readable provider files listed in the CMS Marketplace public use files, loaded November 4, 2026, matched to hospitals by NPI from CMS Hospital Enrollments. How we match networks to hospitals Networks change; confirm with your insurer before you go.
Timely and effective care
Centers for Medicare & Medicaid Services · all patients unless noted · Oct 2024 – Sep 2025
NMC Portsmouth's emergency department is classed by CMS as high volume.
| Measure | This hospital | U.S. |
|---|---|---|
| Sepsis: got all recommended early treatmentPatients with severe sepsis or septic shock who received every step of the recommended early care bundle. Higher is better. 16 patients. | 38% | 65% |
| Typical time in the ER before going homeMedian minutes from arrival to leaving, for ER patients sent home (not counting mental health patients or transfers). Lower is better. 375 patients. | 193 min | 162 min |
| Patients who left the ER before being seenLower is better. 46,764 patients. | 3% | 2% |
| Colonoscopy: right follow-up interval for average-risk patientsHigher is better. 12 patients. | 75% | 93% |
CMS publishes these process-of-care measures without a better/worse verdict, so the U.S. figure is shown for context; small differences, or results based on few patients, may not mean much. About the data.
Care after a stay at NMC Portsmouth
Medicare-certified providers near this hospital, with their CMS ratings. A hospital discharge planner can make the referral.
Skilled nursing facilities nearby
- 0.5mi Portsmouth Health and Rehab Portsmouth, VA · 120 beds Medicare overall 1 of 5 stars · Short-stay quality 2 of 5
- 1.0mi Harbor's Edge Norfolk, VA · 33 beds Medicare overall 5 of 5 stars · Short-stay quality 5 of 5
- 1.5mi Signature Healthcare of Norfolk Norfolk, VA · 169 beds Medicare overall 3 of 5 stars · Short-stay quality 5 of 5
Skilled nursing ratings and inspections at Nursing Homes In Each State
Dialysis centers nearby See more
- 1.2mi Rai - Goode Way-PortsmouthPortsmouth, VA
- 1.4mi Childrens Hospital of Kings DaughtersNorfolk, VA Not rated
- 1.8mi DaVita Greater Portsmouth DialysisPortsmouth, VA
Home health agencies nearby See more
- 1.2mi Commonwealth Home CarePortsmouth, VA · 77% would recommend
- 1.2mi Edmarc Hospice for ChildrenPortsmouth, VA Not rated
- 1.2mi Morrison Home Health AgencyPortsmouth, VA Not rated
Hospice care providers nearby See more
- 5.8mi Wings Over VirginiaNorfolk, VA · 80% would recommend
- 7.4mi Freda H Gordon HospiceVirginia Beach, VA Not rated
- 8.1mi Acg HospiceChesapeake, VA · 84% would recommend
Source: CMS Care Compare. Distances are approximate.
Find doctors in Portsmouth
Medicare-enrolled specialists with a practice in Portsmouth, with addresses, phone numbers and the hospitals they work with.
The area around NMC Portsmouth
HRSA shortage designations and BLS pay data
Primary care: Parts of Portsmouth City are federally designated health professional shortage areas (1 designation). Highest shortage score 20.
Mental health: Parts of Portsmouth City are federally designated health professional shortage areas (1 designation). Highest shortage score 18.
Dental: Portsmouth City is a federally designated health professional shortage area. Highest shortage score 11.
Nurse pay: registered nurses in Virginia earn a median $93,600 a year. Healthcare salaries in Virginia.
Shortage areas are designated by the Health Resources and Services Administration where there are too few primary care, mental health or dental providers for the population; scores run from 0 to 25 for primary and mental health care and 0 to 26 for dental care, higher meaning greater need. Virginia shortage areas
Closest other hospitals
Healthcare pay in Virginia
Registered nurses across Virginia (all employers) earned a median of $93,600 a year (BLS, May 2025).Registered Nurse (RN) salary in VirginiaNurse Practitioner salary in VirginiaRespiratory Therapist salary in VirginiaHealthcare salaries in Virginia
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Cite this data
Writing about NMC Portsmouth? You're welcome to quote these figures. They are free to use under CC BY 4.0: please credit HospitalsInEachState.com and link to this page.