Source: CMS Care Compare, July 2026 releaseER figures are medians, not live waitsAbout the data
Visiting Mother Frances Hospital
- Photo ID and your insurance, Medicare or Medicaid card
- A list of your medicines, doses and allergies
- Your doctor's name and phone number
- A phone charger
Official links: Website for Mother Frances Hospital (opens the hospital's site)
Nearby hospitals
- <0.1mi Trinity Mother Frances System Tyler, TX · Emergency room · median ER visit 1 hr 42 min Call Trinity Mother Frances System Directions to Trinity Mother Frances System (Google Maps) Details for Trinity Mother Frances System
- 0.3mi East Texas Medical Center Tyler, TX · Emergency room · median ER visit 2 hr 36 min Call East Texas Medical Center Directions to East Texas Medical Center (Google Maps) Details for East Texas Medical Center
- 1.0mi Texas Spine and Joint Hospital Tyler, TX · Emergency room · median ER visit 2 hr 32 min Call Texas Spine and Joint Hospital Directions to Texas Spine and Joint Hospital (Google Maps) Details for Texas Spine and Joint Hospital
Quick answers about Mother Frances Hospital
How long is the ER wait at Mother Frances Hospital?
CMS doesn't publish live wait times. Over the 12 months CMS reported, patients treated and sent home spent a median of 1 hr 42 min in the Mother Frances Hospital emergency room (the average across Texas hospitals is 2 hr 27 min). 0% of ER patients left before being seen. For tonight's wait, check the hospital's website (opens the hospital's own site) or call (903) 593-8441. In an emergency, call 911.
What is the phone number for Mother Frances Hospital?
The main phone number for Mother Frances Hospital is (903) 593-8441, from Medicare's hospital records.
Call (903) 593-8441What is the address of Mother Frances Hospital?
Mother Frances Hospital is at 800 E Dawson St, Tyler, TX 75701.
Directions (opens Google Maps)Does Mother Frances Hospital have an emergency room?
Yes. Mother Frances Hospital has an emergency department, according to Medicare data.
What is Mother Frances Hospital's Medicare star rating?
Mother Frances Hospital has an overall rating of 4 out of 5 stars from the Centers for Medicare & Medicaid Services (CMS). Star ratings come from CMS quality and safety measures, not patient reviews.
Quality and performance
Centers for Medicare & Medicaid Services · data as of July 2026
Patients treated and sent home from the emergency department at Mother Frances Hospital spend a median of 1 hour 42 minutes there. That is 45 minutes shorter than the average across Texas hospitals (2 hours 27 minutes).
Source: CMS Hospital General Information and Timely & Effective Care. Wait times are a median over a past 12-month reporting period, not live data. Not affiliated with CMS or with Mother Frances Hospital. For a medical emergency, call 911.
Compare ER waits across Texas · How Texas hospitals rank on star ratings · Other birthing-friendly hospitals in Texas · How we source this data · Something wrong on this page? Tell us
What patients say
CMS patient survey (HCAHPS) · 561 completed surveys · patients discharged Oct 2024 – Sep 2025
Patients gave Mother Frances Hospital a 3-star patient experience rating out of 5. 75% would definitely recommend it (U.S. average 71%). 72% rated it 9 or 10 out of 10.
The patient survey (HCAHPS) asks a random sample of adult patients about their recent hospital stay. CMS adjusts the results for the mix of patients and how the survey was done, so hospitals can be compared fairly. About the data.
Infections, complications and deaths
Centers for Medicare & Medicaid Services · compared with hospitals nationwide
Of the 6 hospital-acquired infections CMS could compare, Mother Frances Hospital was better than the national benchmark on 3 and worse on 0. Its rate of serious complications was same as national.
Hospital-acquired infections
Serious complications
Death rates within 30 days
| Patients treated for | This hospital | U.S. |
|---|---|---|
| Heart attack patients | 12.4% | 11.9% |
| Heart failure patients | 12.1% | 11.1% |
| Pneumonia patients | 15.3% | 15.2% |
| Stroke patients | 11.7% | 11.9% |
| COPD patients | 9.4% | 8.6% |
| Coronary bypass (CABG) surgery patients | 2.7% | 2.4% |
| Hospital-wide, all conditions | 4.0% | 3.9% |
Risk-adjusted rates. CMS has not published a statistical better/worse comparison for these death rates in the current release, so small differences from the U.S. rate may be chance.
Other complications
All 12 complication measures
| Measure | This hospital | U.S. | CMS comparison |
|---|---|---|---|
| Complications after hip or knee replacement% of patients | 5.6 | 4.1 | Not compared |
| Deaths among surgical patients with serious treatable complicationsper 1,000 patients | 156.58 | 173.3 | Same as national |
| Pressure ulcers (bed sores)per 1,000 patients | 0.08 | 0.63 | Better than national |
| Falls in the hospital that caused a broken boneper 1,000 patients | 0.29 | 0.27 | Same as national |
| Collapsed lung caused by a medical procedureper 1,000 patients | 0.19 | 0.21 | Same as national |
| Bleeding or blood clot under the skin after surgeryper 1,000 patients | 4 | 2.34 | Worse than national |
| Kidney injury needing dialysis after surgeryper 1,000 patients | 1.82 | 1.67 | Same as national |
| Respiratory failure after surgeryper 1,000 patients | 11.11 | 9.42 | Same as national |
| Blood clots in the lungs or legs after surgeryper 1,000 patients | 2.44 | 3.52 | Same as national |
| Bloodstream infection (sepsis) after surgeryper 1,000 patients | 3.8 | 5.27 | Same as national |
| Surgical wound splitting openper 1,000 patients | 1.89 | 1.77 | Same as national |
| Accidental cuts or tears during abdominal surgeryper 1,000 patients | 1.32 | 1.06 | Same as national |
"Better" or "worse" means CMS found the difference from the national benchmark statistically significant; most hospitals are "no different". Infection results compare the infections a hospital reported with the number predicted for a hospital of its size and type (a ratio below 1 means fewer than predicted), for Oct 2024 – Sep 2025. Death and complication rates are risk-adjusted for how sick patients were. Each death rate counts deaths within 30 days of a hospital stay, pooled over one to three years of Medicare patients depending on the measure. About the data.
Readmissions and return visits
Centers for Medicare & Medicaid Services · Medicare patients · Jul 2023 – Jun 2025
Of the 4 readmission and return-visit measures CMS could compare, Mother Frances Hospital was better on 1 and worse on 0 (than the national rate, or than expected for its patients).
Back in the hospital within 30 days
| After a stay for | This hospital | U.S. | CMS comparison |
|---|---|---|---|
| Heart attack | 15.3% | 14.4% | Not compared |
| Heart failure | 20.7% | 21.3% | Not compared |
| Pneumonia | 17% | 17.3% | Not compared |
| COPD (chronic lung disease) | 21.3% | 20% | Not compared |
| Heart bypass surgery (CABG) | 9.2% | 11% | Not compared |
| Hip or knee replacement | 6.4% | 5.8% | Not compared |
Return trips after a stay or procedure
Medicare's readmission program
Excess readmission ratio: this hospital's predicted readmissions divided by the number expected for a typical hospital with the same patients. Above 1.00 means more readmissions than expected. 1 of 6 conditions is above 1.00.
| Condition | Ratio | Patients | Readmissions |
|---|---|---|---|
| Hip or knee replacement | 1.015 | – | More than expected |
| Heart failure | 0.988 | 902 | Fewer than expected |
| Pneumonia | 0.943 | 1,131 | Fewer than expected |
| COPD | 0.924 | 244 | Fewer than expected |
| Heart attack | 0.860 | 452 | Fewer than expected |
| Heart bypass surgery | 0.745 | 310 | Fewer than expected |
Readmission rates count Medicare patients who were admitted to any acute-care hospital within 30 days of leaving this one, adjusted for how sick they were. "Better" or "worse" means CMS found the difference from the national rate statistically significant; most hospitals are "no different". Return-day and outpatient-surgery measures compare the hospital with what CMS expected for its own patients. The Readmissions Reduction Program ratios are shown as CMS publishes them; whether a hospital's payments are reduced depends on how its ratios compare with similar hospitals, so a ratio above 1.00 alone doesn't mean a penalty. About the data.
Timely and effective care
Centers for Medicare & Medicaid Services · all patients unless noted · Oct 2024 – Sep 2025
Mother Frances Hospital's emergency department is classed by CMS as very high volume.
| Measure | This hospital | U.S.* |
|---|---|---|
| Sepsis: got all recommended early treatmentPatients with severe sepsis or septic shock who received every step of the recommended early care bundle. Higher is better. 292 patients. | 84% | 65% |
| Septic shock: full treatment within 3 hoursHigher is better. 97 patients. | 88% | 73% |
| Heart attack (STEMI): timely clot-busting or artery-opening careHigher is better. 45 patients. | 56% | 53%* |
| Typical time in the ER before going homeMedian minutes from arrival to leaving, for ER patients sent home (not counting mental health patients or transfers). Lower is better. 782 patients. | 102 min | 162 min |
| Typical ER time for mental health patients sent homeMedian minutes from arrival to leaving. Lower is better. 21 patients. | 132 min | 257 min |
| Typical ER time for patients transferred to another facilityMedian minutes from arrival to leaving. Lower is better. 14 patients. | 265 min | 287 min |
| Patients who left the ER before being seenLower is better. 175,508 patients. | 0% | 2% |
| Health care workers vaccinated against fluHigher is better. 4,611 patients. | 83% | 78% |
| Discharged on two opioids, or an opioid and a benzodiazepinePatients sent home with prescriptions that raise the risk of overdose when combined. Lower is better. 9,478 patients. | 14% | 15% |
| Colonoscopy: right follow-up interval for average-risk patientsHigher is better. 105 patients. | 100% | 93% |
| Stroke: discharged on clot-prevention medicineHigher is better. 765 patients. | 96% | 98%* |
| Stroke: clot prevention started by day 2Higher is better. 640 patients. | 91% | 94%* |
CMS publishes these process-of-care measures without a better/worse verdict, so the U.S. figure is shown for context; small differences, or results based on few patients, may not mean much. *Median of all hospitals CMS reports, where CMS publishes no national figure. About the data.
Maternity care
Centers for Medicare & Medicaid Services · reported by the hospital · Jan 2024 – Dec 2024
Maternity measures are reported by hospitals that deliver babies. The U.S. figure is the median of the hospitals CMS reports, not a CMS verdict. About the data.
Medicare spending and payment programs
Centers for Medicare & Medicaid Services
Value-based purchasing scores by area
| Area | Score (out of 100) |
|---|---|
| Clinical outcomesDeath rates and complications | 10 |
| Patient experiencePatient survey results | 31 |
| SafetyHospital-acquired infections | 41.7 |
| Efficiency and costMedicare spending per patient | 0 |
The Hospital-Acquired Condition Reduction Program cuts Medicare payments by 1% for the quarter of hospitals with the worst scores. The Hospital Value-Based Purchasing Program withholds a small share of every hospital's Medicare payments and pays it back according to the total performance score. A spending ratio of 1.00 equals the national median; spending reflects prices, the services patients received and care after discharge, not quality. Some hospitals, such as critical access, children's and cancer hospitals, are not part of these programs. About the data.
Care after a stay at Mother Frances Hospital
Medicare-certified providers near this hospital, with their CMS ratings. A hospital discharge planner can make the referral.
Skilled nursing facilities nearby
- 0.4mi Avir at Petal Hill Tyler, TX · 120 beds Medicare overall 2 of 5 stars · Short-stay quality 1 of 5 Abuse citation (CMS)
- 0.4mi Avir at Rose Trail Tyler, TX · 172 beds Medicare overall 1 of 5 stars · Short-stay quality 2 of 5 SFF candidate
- 1.4mi Park Place Nursing & Rehabilitation Center Tyler, TX · 120 beds Medicare overall 1 of 5 stars · Short-stay quality 4 of 5 Abuse citation (CMS)
Skilled nursing ratings and inspections at Nursing Homes In Each State
Dialysis centers nearby See more
- 1.4mi Watson Wise Dialysis CenterTyler, TX
- 1.9mi DaVita Renal Center of TylerTyler, TX
- 1.9mi West Tyler DialysisTyler, TX
Home health agencies nearby See more
- 1.4mi Reliant at HomeTyler, TX · 80% would recommend
- 1.4mi Choice HomecareTyler, TX · 86% would recommend
- 1.4mi CHRISTUS HomecareTyler, TX · 80% would recommend
Hospice care providers nearby See more
- 1.4mi Hospice of East TexasTyler, TX · 95% would recommend
- 1.4mi Angel Hands Hospice of East TexasTyler, TX Not rated
- 1.4mi Compass Hospice of East TexasTyler, TX Not rated
Source: CMS Care Compare. Distances are approximate.
Doctors at Mother Frances Hospital
750 Medicare-enrolled doctors and other clinicians list this hospital as an affiliation, across 34 specialties.
Find doctors in Tyler
Medicare-enrolled specialists with a practice in Tyler, with addresses, phone numbers and the hospitals they work with.
What Medicare paid at Mother Frances Hospital
Centers for Medicare & Medicaid Services · original Medicare patients · 2024
Average hospital charges and actual payments for the procedures Medicare patients most often had here, compared with the average for Texas.
Hospital stays
| Stay | Stays | Avg billed | Avg payment (Medicare + patient) | vs state |
|---|---|---|---|---|
| Septicemia or severe sepsis without ventilator >96 hours with major complicationsDRG 871 | 631 | $118,449 | $13,845 | −17% |
| Heart failure and shock with major complicationsDRG 291 | 415 | $81,445 | $9,420 | −20% |
| Simple pneumonia and pleurisy with major complicationsDRG 193 | 216 | $79,535 | $9,721 | −15% |
| Respiratory infections and inflammations with major complicationsDRG 177 | 168 | $98,506 | $11,744 | −14% |
| Infectious and parasitic diseases with operating room procedures with major complicationsDRG 853 | 122 | $250,232 | $30,531 | −26% |
| Kidney and urinary tract infections with major complicationsDRG 689 | 121 | $66,880 | $8,804 | −15% |
| Intracranial hemorrhage or cerebral infarction with complications or TPA in 24 hoursDRG 065 | 116 | $66,119 | $7,517 | −25% |
| Percutaneous and other intracardiac procedures without major complicationsDRG 274 | 112 | $214,659 | $23,242 | −9% |
Outpatient services
| Service | Services | Avg billed | Avg allowed |
|---|---|---|---|
| Comprehensive Observation ServicesAPC 8011 | 1,881 | $36,483 | $2,361 |
| Level 1 Intraocular ProceduresAPC 5491 | 732 | $28,529 | $1,998 |
| Level 3 Electrophysiologic ProceduresAPC 5213 | 533 | $208,517 | $20,488 |
| Level 2 Upper GI ProceduresAPC 5302 | 527 | $20,460 | $1,638 |
| Level 2 Urology and Related ServicesAPC 5372 | 514 | $1,106 | $593 |
Charges are the hospital's list prices; payments are what Medicare, the patient and any other insurer actually paid (for outpatient services, Medicare's allowed amount). Private insurance prices differ. "vs state" compares this hospital's average payment with the state average for the same stay. All procedure costs.
Size and finances
Medicare cost report · fiscal year ending Jun 2025
As reported by the hospital to CMS; not audited. Operating margin is income from patient care divided by net patient revenue and leaves out investment income and donations. Compare Texas hospital finances.
Who owns Mother Frances Hospital
Medicare enrollment and ownership records (PECOS)
Medicare lists the hospital's legal name as Mother Frances Hospital Regional Health Care Center, a non-profit organization, incorporated 1993.
1,559 doctors and other clinicians list Mother Frances Hospital as a hospital affiliation in Medicare's clinician directory.
Organizations with 5% or more ownership (directly or through other companies), partnership interests or operational control, as the hospital reported them to Medicare. Records can lag behind recent sales. Individuals are not listed. Who owns America's hospitals.
Non-profit finances
IRS Form 990 · tax year ending Jun 2023 · Mother Frances Hospital Regional Health Care Center (EIN 75-0818167)
As filed with the IRS by Mother Frances Hospital Regional Health Care Center. Matched by name and address, so check the filing to confirm it's the right organization. See the full Form 990 filings · Non-profit hospital finances.
The area around Mother Frances Hospital
HRSA shortage designations and BLS pay data
Nurse pay: registered nurses in Texas earn a median $95,970 a year. Healthcare salaries in Texas.
Shortage areas are designated by the Health Resources and Services Administration where there are too few primary care, mental health or dental providers for the population; scores run from 0 to 25 for primary and mental health care and 0 to 26 for dental care, higher meaning greater need.
Closest other hospitals
Cite this data
Writing about Mother Frances Hospital? You're welcome to quote these figures. They are free to use under CC BY 4.0: please credit HospitalsInEachState.com and link to this page.