Source: CMS Care Compare, October 2026 releaseER figures are medians, not live waitsAbout the data
Visiting Chester County Hospital
West Chester, PA 19380
County: Chester Directions Apple Maps Call (610) 431-5000
- Photo ID and your insurance, Medicare or Medicaid card
- A list of your medicines, doses and allergies
- Your doctor's name and phone number
- A phone charger
Official links: Website for Chester County Hospital (opens the hospital's site)
Nearby hospitals
- 0.3mi Haven Behavioral Hospital of West Chester West Chester, PA Call Haven Behavioral Hospital of West Chester Directions to Haven Behavioral Hospital of West Chester (Google Maps) Details for Haven Behavioral Hospital of West Chester
- 4.6mi Bryn Mawr Rehabilitation Hospital Malvern, PA Call Bryn Mawr Rehabilitation Hospital Directions to Bryn Mawr Rehabilitation Hospital (Google Maps) Details for Bryn Mawr Rehabilitation Hospital
- 4.9mi Malvern Institute Malvern, PA Call Malvern Institute Directions to Malvern Institute (Google Maps) Details for Malvern Institute
Quick answers about Chester County Hospital
How long is the ER wait at Chester County Hospital?
CMS doesn't publish live wait times. Over the 12 months CMS reported, patients treated and sent home spent a median of 3 hr 59 min in the Chester County Hospital emergency room (the average across Pennsylvania hospitals is 3 hr 8 min). 2% of ER patients left before being seen. For tonight's wait, check the hospital's website (opens the hospital's own site) or call (610) 431-5000. In an emergency, call 911.
What is the phone number for Chester County Hospital?
The main phone number for Chester County Hospital is (610) 431-5000, from Medicare's hospital records.
Call (610) 431-5000What is the address of Chester County Hospital?
Chester County Hospital is at 701 E Marshall St, West Chester, PA 19380.
Directions (opens Google Maps)Does Chester County Hospital have an emergency room?
Yes. Chester County Hospital has an emergency department, according to Medicare data.
What is Chester County Hospital's Medicare star rating?
Chester County Hospital has an overall rating of 5 out of 5 stars from the Centers for Medicare & Medicaid Services (CMS). Star ratings come from CMS quality and safety measures, not patient reviews.
Quality and performance
Centers for Medicare & Medicaid Services · data as of October 2026
Patients treated and sent home from the emergency department at Chester County Hospital spend a median of 3 hours 59 minutes there. That is 51 minutes longer than the average across Pennsylvania hospitals (3 hours 8 minutes).
Source: CMS Hospital General Information and Timely & Effective Care. Wait times are a median over a past 12-month reporting period, not live data. Not affiliated with CMS or with Chester County Hospital. For a medical emergency, call 911.
Compare ER waits across Pennsylvania · How Pennsylvania hospitals rank on star ratings · Other birthing-friendly hospitals in Pennsylvania · How we source this data · Something wrong on this page? Tell us
What patients say
CMS patient survey (HCAHPS) · 604 completed surveys · patients discharged Jan 2025 – Dec 2025
Patients gave Chester County Hospital a 4-star patient experience rating out of 5. 79% would definitely recommend it (U.S. average 71%). 80% rated it 9 or 10 out of 10.
The patient survey (HCAHPS) asks a random sample of adult patients about their recent hospital stay. CMS adjusts the results for the mix of patients and how the survey was done, so hospitals can be compared fairly. About the data.
Infections, complications and deaths
Centers for Medicare & Medicaid Services · compared with hospitals nationwide
Chester County Hospital was no different from the national benchmark on all 6 hospital-acquired infections CMS could compare. Its rate of serious complications was same as national.
Hospital-acquired infections
Serious complications
Death rates within 30 days
| Patients treated for | This hospital | U.S. |
|---|---|---|
| Heart attack patients | 11.0% | 11.9% |
| Heart failure patients | 11.0% | 11.1% |
| Pneumonia patients | 14.6% | 15.2% |
| Stroke patients | 10.6% | 11.9% |
| COPD patients | 8.5% | 8.6% |
| Coronary bypass (CABG) surgery patients | 1.9% | 2.4% |
| Hospital-wide, all conditions | 3.4% | 3.9% |
Risk-adjusted rates. CMS has not published a statistical better/worse comparison for these death rates in the current release, so small differences from the U.S. rate may be chance.
Other complications
None of the other safety indicators CMS compares was statistically better or worse than national.
All 11 complication measures
| Measure | This hospital | U.S. | CMS comparison |
|---|---|---|---|
| Complications after hip or knee replacement% of patients | 3.2 | 4.1 | Not compared |
| Pressure ulcers (bed sores)per 1,000 patients | 0.39 | 0.55 | Same as national |
| Falls in the hospital that caused a broken boneper 1,000 patients | 0.21 | 0.24 | Same as national |
| Collapsed lung caused by a medical procedureper 1,000 patients | 0.15 | 0.18 | Same as national |
| Bleeding or blood clot under the skin after surgeryper 1,000 patients | 1.63 | 2.25 | Same as national |
| Kidney injury needing dialysis after surgeryper 1,000 patients | 1.11 | 1.56 | Same as national |
| Respiratory failure after surgeryper 1,000 patients | 8.02 | 8.15 | Same as national |
| Blood clots in the lungs or legs after surgeryper 1,000 patients | 3.17 | 3.31 | Same as national |
| Bloodstream infection (sepsis) after surgeryper 1,000 patients | 3.63 | 4.89 | Same as national |
| Surgical wound splitting openper 1,000 patients | 1.48 | 1.7 | Same as national |
| Accidental cuts or tears during abdominal surgeryper 1,000 patients | 0.7 | 1.04 | Same as national |
"Better" or "worse" means CMS found the difference from the national benchmark statistically significant; most hospitals are "no different". Infection results compare the infections a hospital reported with the number predicted for a hospital of its size and type (a ratio below 1 means fewer than predicted), for Jan 2025 – Dec 2025. Death and complication rates are risk-adjusted for how sick patients were. Each death rate counts deaths within 30 days of a hospital stay, pooled over one to three years of Medicare patients depending on the measure. About the data.
Health insurance at Chester County Hospital
Original Medicare: Medicare-certified, so it can bill Original Medicare (Medicare number 390179). Medicare Advantage plans have their own networks, which this section does not cover.
Pennsylvania runs its own exchange, Pennie. Check its provider directory for Chester County Hospital.
Source: the insurers' 2027 machine-readable provider files listed in the CMS Marketplace public use files, loaded November 4, 2026, matched to hospitals by NPI from CMS Hospital Enrollments. How we match networks to hospitals Networks change; confirm with your insurer before you go.
Readmissions and return visits
Centers for Medicare & Medicaid Services · Medicare patients · Jul 2024 – Jun 2025
On the 4 readmission and return-visit measures CMS could compare, Chester County Hospital was no different from the national rate or its expected level.
Back in the hospital within 30 days
| After a stay for | This hospital | U.S. | CMS comparison |
|---|---|---|---|
| All conditions (hospital-wide)Medicare patients back in any hospital within 30 days of leaving. | 15.4% | 16.2% | Not compared |
| Heart attack | 13.4% | 14.4% | Not compared |
| Heart failure | 18.3% | 21.3% | Not compared |
| Pneumonia | 16.1% | 17.3% | Not compared |
| COPD (chronic lung disease) | 20.9% | 20% | Not compared |
| Heart bypass surgery (CABG) | 10.5% | 11% | Not compared |
| Hip or knee replacement | 5.2% | 5.8% | Not compared |
Return trips after a stay or procedure
Medicare's readmission program
Excess readmission ratio: this hospital's predicted readmissions divided by the number expected for a typical hospital with the same patients. Above 1.00 means more readmissions than expected. 3 of 6 conditions are above 1.00.
| Condition | Ratio | Patients | Readmissions |
|---|---|---|---|
| Heart bypass surgery | 1.075 | – | More than expected |
| Heart attack | 1.041 | 274 | More than expected |
| COPD | 1.007 | 356 | More than expected |
| Hip or knee replacement | 0.975 | – | Fewer than expected |
| Heart failure | 0.962 | 1,012 | Fewer than expected |
| Pneumonia | 0.916 | 608 | Fewer than expected |
Readmission rates count Medicare patients who were admitted to any acute-care hospital within 30 days of leaving this one, adjusted for how sick they were. "Better" or "worse" means CMS found the difference from the national rate statistically significant; most hospitals are "no different". Return-day and outpatient-surgery measures compare the hospital with what CMS expected for its own patients. The Readmissions Reduction Program ratios are shown as CMS publishes them; whether a hospital's payments are reduced depends on how its ratios compare with similar hospitals, so a ratio above 1.00 alone doesn't mean a penalty. About the data.
Timely and effective care
Centers for Medicare & Medicaid Services · all patients unless noted · Jan 2025 – Dec 2025
Chester County Hospital's emergency department is classed by CMS as very high volume.
| Measure | This hospital | U.S.* |
|---|---|---|
| Sepsis: got all recommended early treatmentPatients with severe sepsis or septic shock who received every step of the recommended early care bundle. Higher is better. 367 patients. | 62% | 66% |
| Septic shock: full treatment within 3 hoursHigher is better. 106 patients. | 66% | 75% |
| Stroke: brain scan read within 45 minutes of ER arrivalPatients arriving with stroke symptoms whose head CT or MRI was interpreted within 45 minutes. Higher is better. 28 patients. | 39% | 69% |
| Heart attack (STEMI): timely clot-busting or artery-opening careHigher is better. 36 patients. | 50% | 53%* |
| Typical time in the ER before going homeMedian minutes from arrival to leaving, for ER patients sent home (not counting mental health patients or transfers). Lower is better. 952 patients. | 239 min | 162 min |
| Typical ER time for mental health patients sent homeMedian minutes from arrival to leaving. Lower is better. 72 patients. | 417 min | 257 min |
| Typical ER time for patients transferred to another facilityMedian minutes from arrival to leaving. Lower is better. 11 patients. | 315 min | 287 min |
| Patients who left the ER before being seenLower is better. 65,090 patients. | 2% | 2% |
| Health care workers vaccinated against fluHigher is better. 4,767 patients. | 99% | 77% |
| Discharged on two opioids, or an opioid and a benzodiazepinePatients sent home with prescriptions that raise the risk of overdose when combined. Lower is better. 5,335 patients. | 18% | 16% |
| Colonoscopy: right follow-up interval for average-risk patientsHigher is better. 113 patients. | 96% | 93% |
| Stroke: discharged on clot-prevention medicineHigher is better. 208 patients. | 97% | 98%* |
| Stroke: clot prevention started by day 2Higher is better. 204 patients. | 96% | 94%* |
CMS publishes these process-of-care measures without a better/worse verdict, so the U.S. figure is shown for context; small differences, or results based on few patients, may not mean much. *Median of all hospitals CMS reports, where CMS publishes no national figure. About the data.
Maternity care
Centers for Medicare & Medicaid Services · reported by the hospital · Jan 2025 – Dec 2025
Maternity measures are reported by hospitals that deliver babies. The U.S. figure is the median of the hospitals CMS reports, not a CMS verdict. About the data.
Medicare spending and payment programs
Centers for Medicare & Medicaid Services
Value-based purchasing scores by area
| Area | Score (out of 100) |
|---|---|
| Clinical outcomesDeath rates and complications | 45 |
| Patient experiencePatient survey results | 66 |
| SafetyHospital-acquired infections | 21.7 |
| Efficiency and costMedicare spending per patient | 10 |
The Hospital-Acquired Condition Reduction Program cuts Medicare payments by 1% for the quarter of hospitals with the worst scores. The Hospital Value-Based Purchasing Program withholds a small share of every hospital's Medicare payments and pays it back according to the total performance score. A spending ratio of 1.00 equals the national median; spending reflects prices, the services patients received and care after discharge, not quality. Some hospitals, such as critical access, children's and cancer hospitals, are not part of these programs. About the data.
Care after a stay at Chester County Hospital
Medicare-certified providers near this hospital, with their CMS ratings. A hospital discharge planner can make the referral.
Skilled nursing facilities nearby
- 0.3mi Barclay Friends West Chester, PA · 64 beds Medicare overall 5 of 5 stars · Short-stay quality 1 of 5
- 0.7mi Park Lane Post Acute West Chester, PA · 68 beds Medicare overall 5 of 5 stars · Short-stay quality 5 of 5
- 1.9mi West Chester Rehabilitation and Healthcare Center West Chester, PA · 180 beds Medicare overall 3 of 5 stars · Short-stay quality 4 of 5
Skilled nursing ratings and inspections at Nursing Homes In Each State
Dialysis centers nearby See more
- 1.0mi FKC West ChesterWest Chester, PA
- 3.2mi DaVita Westtown DialysisWest Chester, PA
- 5.1mi Dialyze Direct PAExton, PA
Home health agencies nearby See more
- 1.0mi Neighborhood Visiting Nurse AssociationWest Chester, PA Not rated
- 3.2mi Bayada Home Health Care, INC.West Chester, PA Not rated
- 5.1mi Bayada Home Health Care, INC.Exton, PA · 86% would recommend
Hospice care providers nearby See more
- 5.1mi Aseracare HospiceExton, PA · 84% would recommend
- 7.0mi Delaware Hospice, INC.Glen Mills, PA Not rated
- 7.2mi Journey HospiceDowningtown, PA Not rated
Source: CMS Care Compare. Distances are approximate.
Doctors at Chester County Hospital
1,203 Medicare-enrolled doctors and other clinicians list this hospital as an affiliation, across 34 specialties.
Find doctors in West Chester
Medicare-enrolled specialists with a practice in West Chester, with addresses, phone numbers and the hospitals they work with.
What Medicare paid at Chester County Hospital
Centers for Medicare & Medicaid Services · original Medicare patients · 2024
Average hospital charges and actual payments for the procedures Medicare patients most often had here, compared with the average for Pennsylvania.
Hospital stays
| Stay | Stays | Avg billed | Avg payment (Medicare + patient) | vs state |
|---|---|---|---|---|
| Septicemia or severe sepsis without ventilator >96 hours with major complicationsDRG 871 | 349 | $69,570 | $14,204 | −16% |
| Heart failure and shock with major complicationsDRG 291 | 304 | $44,193 | $9,178 | −17% |
| Esophagitis, gastroenteritis and miscellaneous digestive disorders without major complicationsDRG 392 | 142 | $33,655 | $6,011 | −16% |
| Respiratory infections and inflammations with major complicationsDRG 177 | 124 | $57,751 | $11,599 | −17% |
| Chronic obstructive pulmonary disease with major complicationsDRG 190 | 108 | $50,576 | $8,217 | −17% |
| Kidney and urinary tract infections without major complicationsDRG 690 | 107 | $32,289 | $6,013 | −15% |
| Simple pneumonia and pleurisy with major complicationsDRG 193 | 100 | $46,438 | $9,698 | −14% |
| Gastrointestinal hemorrhage with complicationsDRG 378 | 93 | $48,775 | $7,359 | −16% |
Outpatient services
| Service | Services | Avg billed | Avg allowed |
|---|---|---|---|
| Comprehensive Observation ServicesAPC 8011 | 959 | $20,571 | $2,639 |
| Level 2 Excision/Biopsy/Incision and DrainageAPC 5072 | 327 | $10,246 | $1,551 |
| Level 1 Endovascular ProceduresAPC 5191 | 315 | $23,152 | $3,135 |
| Level 5 Musculoskeletal ProceduresAPC 5115 | 305 | $47,387 | $12,605 |
| Level 3 Vascular ProceduresAPC 5183 | 152 | $19,396 | $3,075 |
Charges are the hospital's list prices; payments are what Medicare, the patient and any other insurer actually paid (for outpatient services, Medicare's allowed amount). Private insurance prices differ. "vs state" compares this hospital's average payment with the state average for the same stay. All procedure costs.
Size and finances
Medicare cost report · fiscal year ending Jun 2025
As reported by the hospital to CMS; not audited. Operating margin is income from patient care divided by net patient revenue and leaves out investment income and donations. Compare Pennsylvania hospital finances.
Who owns Chester County Hospital
Medicare enrollment and ownership records (PECOS)
Medicare lists the hospital's legal name as Chester County Hospital, a non-profit organization, incorporated 1892.
2,100 doctors and other clinicians list Chester County Hospital as a hospital affiliation in Medicare's clinician directory.
Organizations with 5% or more ownership (directly or through other companies), partnership interests or operational control, as the hospital reported them to Medicare. Records can lag behind recent sales. Individuals are not listed. Who owns America's hospitals.
Non-profit finances
IRS Form 990 · tax year ending Jun 2023 · Chester County Hospital (EIN 23-0469150)
As filed with the IRS by Chester County Hospital. Matched by name and address, so check the filing to confirm it's the right organization. See the full Form 990 filings · Non-profit hospital finances.
The area around Chester County Hospital
HRSA shortage designations and BLS pay data
Nurse pay: registered nurses in Pennsylvania earn a median $96,430 a year. Healthcare salaries in Pennsylvania.
Shortage areas are designated by the Health Resources and Services Administration where there are too few primary care, mental health or dental providers for the population; scores run from 0 to 25 for primary and mental health care and 0 to 26 for dental care, higher meaning greater need.
Closest other hospitals
Healthcare pay in Pennsylvania
Registered nurses across Pennsylvania (all employers) earned a median of $96,430 a year (BLS, May 2025).Registered Nurse (RN) salary in PennsylvaniaNurse Practitioner salary in PennsylvaniaRespiratory Therapist salary in PennsylvaniaHealthcare salaries in Pennsylvania
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Cite this data
Writing about Chester County Hospital? You're welcome to quote these figures. They are free to use under CC BY 4.0: please credit HospitalsInEachState.com and link to this page.