Source: CMS Care Compare, October 2026 releaseER figures are medians, not live waitsAbout the data
Visiting UPMC Mercy
Pittsburgh, PA 15219
County: Allegheny Directions Apple Maps Call (412) 232-8111
- Photo ID and your insurance, Medicare or Medicaid card
- A list of your medicines, doses and allergies
- Your doctor's name and phone number
- A phone charger
Official links: Website for UPMC Mercy (opens the hospital's site)
Nearby hospitals
- 1.3mi Children's Hospital of Pittsburgh Pittsburgh, PA · Emergency room Call Children's Hospital of Pittsburgh Directions to Children's Hospital of Pittsburgh (Google Maps) Details for Children's Hospital of Pittsburgh
- 1.3mi Magee Womens Hospital of UPMC Health System Pittsburgh, PA · Emergency room · median ER visit 3 hr 26 min Call Magee Womens Hospital of UPMC Health System Directions to Magee Womens Hospital of UPMC Health System (Google Maps) Details for Magee Womens Hospital of UPMC Health System
- 1.4mi UPMC Presbyterian Shadyside Pittsburgh, PA · Emergency room · median ER visit 3 hr 49 min Call UPMC Presbyterian Shadyside Directions to UPMC Presbyterian Shadyside (Google Maps) Details for UPMC Presbyterian Shadyside
Quick answers about UPMC Mercy
How long is the ER wait at UPMC Mercy?
CMS doesn't publish live wait times. Over the 12 months CMS reported, patients treated and sent home spent a median of 3 hr 47 min in the UPMC Mercy emergency room (the average across Pennsylvania hospitals is 3 hr 8 min). 1% of ER patients left before being seen. For tonight's wait, check the hospital's website (opens the hospital's own site) or call (412) 232-8111. In an emergency, call 911.
What is the phone number for UPMC Mercy?
The main phone number for UPMC Mercy is (412) 232-8111, from Medicare's hospital records.
Call (412) 232-8111What is the address of UPMC Mercy?
UPMC Mercy is at 1400 Locust St, Pittsburgh, PA 15219.
Directions (opens Google Maps)Does UPMC Mercy have an emergency room?
Yes. UPMC Mercy has an emergency department, according to Medicare data.
What is UPMC Mercy's Medicare star rating?
UPMC Mercy has an overall rating of 4 out of 5 stars from the Centers for Medicare & Medicaid Services (CMS). Star ratings come from CMS quality and safety measures, not patient reviews.
Quality and performance
Centers for Medicare & Medicaid Services · data as of October 2026
Patients treated and sent home from the emergency department at UPMC Mercy spend a median of 3 hours 47 minutes there. That is 39 minutes longer than the average across Pennsylvania hospitals (3 hours 8 minutes).
Source: CMS Hospital General Information and Timely & Effective Care. Wait times are a median over a past 12-month reporting period, not live data. Not affiliated with CMS or with UPMC Mercy. For a medical emergency, call 911.
Compare ER waits across Pennsylvania · How Pennsylvania hospitals rank on star ratings · How we source this data · Something wrong on this page? Tell us
What patients say
CMS patient survey (HCAHPS) · 454 completed surveys · patients discharged Jan 2025 – Dec 2025
Patients gave UPMC Mercy a 3-star patient experience rating out of 5. 73% would definitely recommend it (U.S. average 71%). 75% rated it 9 or 10 out of 10.
The patient survey (HCAHPS) asks a random sample of adult patients about their recent hospital stay. CMS adjusts the results for the mix of patients and how the survey was done, so hospitals can be compared fairly. About the data.
Compare UPMC Mercy
Infections, complications and deaths
Centers for Medicare & Medicaid Services · compared with hospitals nationwide
Of the 5 hospital-acquired infections CMS could compare, UPMC Mercy was better than the national benchmark on 2 and worse on 0. Its rate of serious complications was same as national.
Hospital-acquired infections
Serious complications
Death rates within 30 days
| Patients treated for | This hospital | U.S. |
|---|---|---|
| Heart attack patients | 12.7% | 11.9% |
| Heart failure patients | 10.9% | 11.1% |
| Pneumonia patients | 12.4% | 15.2% |
| Stroke patients | 9.7% | 11.9% |
| COPD patients | 6.4% | 8.6% |
| Hospital-wide, all conditions | 3.4% | 3.9% |
Risk-adjusted rates. CMS has not published a statistical better/worse comparison for these death rates in the current release, so small differences from the U.S. rate may be chance.
Other complications
All 10 complication measures
| Measure | This hospital | U.S. | CMS comparison |
|---|---|---|---|
| Pressure ulcers (bed sores)per 1,000 patients | 1.71 | 0.55 | Worse than national |
| Falls in the hospital that caused a broken boneper 1,000 patients | 0.21 | 0.24 | Same as national |
| Collapsed lung caused by a medical procedureper 1,000 patients | 0.21 | 0.18 | Same as national |
| Bleeding or blood clot under the skin after surgeryper 1,000 patients | 2.1 | 2.25 | Same as national |
| Kidney injury needing dialysis after surgeryper 1,000 patients | 1.44 | 1.56 | Same as national |
| Respiratory failure after surgeryper 1,000 patients | 6.93 | 8.15 | Same as national |
| Blood clots in the lungs or legs after surgeryper 1,000 patients | 3.01 | 3.31 | Same as national |
| Bloodstream infection (sepsis) after surgeryper 1,000 patients | 3.06 | 4.89 | Same as national |
| Surgical wound splitting openper 1,000 patients | 1.97 | 1.7 | Same as national |
| Accidental cuts or tears during abdominal surgeryper 1,000 patients | 1.09 | 1.04 | Same as national |
"Better" or "worse" means CMS found the difference from the national benchmark statistically significant; most hospitals are "no different". Infection results compare the infections a hospital reported with the number predicted for a hospital of its size and type (a ratio below 1 means fewer than predicted), for Jan 2025 – Dec 2025. Death and complication rates are risk-adjusted for how sick patients were. Each death rate counts deaths within 30 days of a hospital stay, pooled over one to three years of Medicare patients depending on the measure. About the data.
Health insurance at UPMC Mercy
Original Medicare: Medicare-certified, so it can bill Original Medicare (Medicare number 390028). Medicare Advantage plans have their own networks, which this section does not cover.
Pennsylvania runs its own exchange, Pennie. Check its provider directory for UPMC Mercy.
Source: the insurers' 2027 machine-readable provider files listed in the CMS Marketplace public use files, loaded November 4, 2026, matched to hospitals by NPI from CMS Hospital Enrollments. How we match networks to hospitals Networks change; confirm with your insurer before you go.
Readmissions and return visits
Centers for Medicare & Medicaid Services · Medicare patients · Jul 2024 – Jun 2025
On the 4 readmission and return-visit measures CMS could compare, UPMC Mercy was no different from the national rate or its expected level.
Back in the hospital within 30 days
| After a stay for | This hospital | U.S. | CMS comparison |
|---|---|---|---|
| All conditions (hospital-wide)Medicare patients back in any hospital within 30 days of leaving. | 15.7% | 16.2% | Not compared |
| Heart attack | 14.3% | 14.4% | Not compared |
| Heart failure | 20.3% | 21.3% | Not compared |
| Pneumonia | 18.3% | 17.3% | Not compared |
| COPD (chronic lung disease) | 19.8% | 20% | Not compared |
Return trips after a stay or procedure
Medicare's readmission program
Excess readmission ratio: this hospital's predicted readmissions divided by the number expected for a typical hospital with the same patients. Above 1.00 means more readmissions than expected. 2 of 4 conditions are above 1.00.
| Condition | Ratio | Patients | Readmissions |
|---|---|---|---|
| COPD | 1.033 | 38 | More than expected |
| Heart attack | 1.027 | – | More than expected |
| Pneumonia | 0.988 | 104 | Fewer than expected |
| Heart failure | 0.941 | 107 | Fewer than expected |
Readmission rates count Medicare patients who were admitted to any acute-care hospital within 30 days of leaving this one, adjusted for how sick they were. "Better" or "worse" means CMS found the difference from the national rate statistically significant; most hospitals are "no different". Return-day and outpatient-surgery measures compare the hospital with what CMS expected for its own patients. The Readmissions Reduction Program ratios are shown as CMS publishes them; whether a hospital's payments are reduced depends on how its ratios compare with similar hospitals, so a ratio above 1.00 alone doesn't mean a penalty. About the data.
Timely and effective care
Centers for Medicare & Medicaid Services · all patients unless noted · Jan 2025 – Dec 2025
UPMC Mercy's emergency department is classed by CMS as high volume.
| Measure | This hospital | U.S.* |
|---|---|---|
| Sepsis: got all recommended early treatmentPatients with severe sepsis or septic shock who received every step of the recommended early care bundle. Higher is better. 224 patients. | 68% | 66% |
| Septic shock: full treatment within 3 hoursHigher is better. 103 patients. | 83% | 75% |
| Heart attack (STEMI): timely clot-busting or artery-opening careHigher is better. 56 patients. | 68% | 53%* |
| Typical time in the ER before going homeMedian minutes from arrival to leaving, for ER patients sent home (not counting mental health patients or transfers). Lower is better. 534 patients. | 227 min | 162 min |
| Typical ER time for mental health patients sent homeMedian minutes from arrival to leaving. Lower is better. 65 patients. | 234 min | 257 min |
| Typical ER time for patients transferred to another facilityMedian minutes from arrival to leaving. Lower is better. 15 patients. | 266 min | 287 min |
| Patients who left the ER before being seenLower is better. 54,270 patients. | 1% | 2% |
| Health care workers vaccinated against fluHigher is better. 3,287 patients. | 91% | 77% |
| Discharged on two opioids, or an opioid and a benzodiazepinePatients sent home with prescriptions that raise the risk of overdose when combined. Lower is better. 4,049 patients. | 19% | 16% |
| Colonoscopy: right follow-up interval for average-risk patientsHigher is better. 243 patients. | 97% | 93% |
| Stroke: discharged on clot-prevention medicineHigher is better. 552 patients. | 99% | 98%* |
| Stroke: clot prevention started by day 2Higher is better. 479 patients. | 89% | 94%* |
CMS publishes these process-of-care measures without a better/worse verdict, so the U.S. figure is shown for context; small differences, or results based on few patients, may not mean much. *Median of all hospitals CMS reports, where CMS publishes no national figure. About the data.
Medicare spending and payment programs
Centers for Medicare & Medicaid Services
Value-based purchasing scores by area
| Area | Score (out of 100) |
|---|---|
| Clinical outcomesDeath rates and complications | 32.5 |
| Patient experiencePatient survey results | 55 |
| SafetyHospital-acquired infections | 51.7 |
| Efficiency and costMedicare spending per patient | 0 |
The Hospital-Acquired Condition Reduction Program cuts Medicare payments by 1% for the quarter of hospitals with the worst scores. The Hospital Value-Based Purchasing Program withholds a small share of every hospital's Medicare payments and pays it back according to the total performance score. A spending ratio of 1.00 equals the national median; spending reflects prices, the services patients received and care after discharge, not quality. Some hospitals, such as critical access, children's and cancer hospitals, are not part of these programs. About the data.
Care after a stay at UPMC Mercy
Medicare-certified providers near this hospital, with their CMS ratings. A hospital discharge planner can make the referral.
Skilled nursing facilities nearby
- 1.3mi Upmc Magee-Womens Hospital Tcu Pittsburgh, PA · 20 beds Medicare overall 5 of 5 stars · Short-stay quality 5 of 5 · Located in a hospital
- 2.1mi Spring Hill Rehabilitation and Nursing Center Pittsburgh, PA · 100 beds Medicare overall 1 of 5 stars Abuse citation (CMS) SFF candidate
- 2.5mi Concordia at RP Home Pittsburgh, PA · 58 beds Medicare overall 3 of 5 stars Abuse citation (CMS)
Skilled nursing ratings and inspections at Nursing Homes In Each State
Dialysis centers nearby See more
- 0.4mi FKC Three RiversPittsburgh, PA
- 1.1mi FKC ShadysidePittsburgh, PA
- 1.1mi DCI Pittsburgh OaklandPittsburgh, PA
Home health agencies nearby See more
- 0.4mi Maxim Healthcare Services INCPittsburgh, PA Not rated
- 1.5mi Christian Group, INCPittsburgh, PA Not rated
- 3.0mi Aveanna HealthcarePittsburgh, PA Not rated
Hospice care providers nearby See more
- 3.5mi Sivitz Jewish HospicePittsburgh, PA · 92% would recommend Not rated
- 3.6mi Bethany Hospice of Western PennsylvaniaPittsburgh, PA · 91% would recommend
- 3.6mi Heartland HospicePittsburgh, PA · 89% would recommend
Source: CMS Care Compare. Distances are approximate.
Inpatient rehabilitation unit
CMS Inpatient rehabilitation Quality Reporting Program, data through December 2025 · unit CCN 39T028
UPMC Mercy runs an inpatient rehabilitation unit that reports its own results to Medicare. Returned home or to the community: 63% here, against 67% nationally. CMS rates it better than national on c. diff infections.
Results
Safety
Cost
Source: CMS Inpatient rehabilitation Quality Reporting Program (Provider Data Catalog). Better/worse labels appear only where CMS itself compared the facility with the national rate; other figures are shown next to the national figure for context.
Doctors at UPMC Mercy
434 Medicare-enrolled doctors and other clinicians list this hospital as an affiliation, across 32 specialties.
Find doctors in Pittsburgh
Medicare-enrolled specialists with a practice in Pittsburgh, with addresses, phone numbers and the hospitals they work with.
Federal rules require hospitals to publish their prices, including the rates they've negotiated with each insurer and their cash prices. UPMC Mercy lists them here:
From the hospital's price transparency file (www.upmc.com/cms-hpt.txt), checked Nov 7, 2026. For an estimate of what you'll pay, ask the hospital or your insurer; Medicare's averages are on our procedure cost pages.
What Medicare paid at UPMC Mercy
Centers for Medicare & Medicaid Services · original Medicare patients · 2024
Average hospital charges and actual payments for the procedures Medicare patients most often had here, compared with the average for Pennsylvania.
Hospital stays
| Stay | Stays | Avg billed | Avg payment (Medicare + patient) | vs state |
|---|---|---|---|---|
| Septicemia or severe sepsis without ventilator >96 hours with major complicationsDRG 871 | 85 | $107,506 | $18,660 | +11% |
| Intracranial hemorrhage or cerebral infarction with major complicationsDRG 064 | 61 | $101,361 | $18,518 | same |
| Intracranial hemorrhage or cerebral infarction with complications or TPA in 24 hoursDRG 065 | 43 | $72,008 | $10,372 | +13% |
| Kidney and urinary tract infections without major complicationsDRG 690 | 38 | $44,900 | $8,559 | +22% |
| Hip and femur procedures except major joint with complicationsDRG 481 | 37 | $126,673 | $19,518 | +12% |
| Medical back problems without major complicationsDRG 552 | 36 | $65,242 | $10,057 | +17% |
| Heart failure and shock with major complicationsDRG 291 | 31 | $53,337 | $12,865 | +16% |
| Alcohol, drug abuse or dependence without rehabilitation therapy without major complicationsDRG 897 | 31 | $31,786 | $9,129 | +5% |
Outpatient services
| Service | Services | Avg billed | Avg allowed |
|---|---|---|---|
| Level 1 Intraocular ProceduresAPC 5491 | 745 | $16,446 | $2,070 |
| Level 2 Intraocular ProceduresAPC 5492 | 467 | $29,917 | $3,617 |
| Comprehensive Observation ServicesAPC 8011 | 205 | $22,521 | $2,405 |
| Level 3 Extraocular, Repair, and Plastic Eye ProceduresAPC 5503 | 70 | $15,938 | $2,087 |
| Level 3 Intraocular ProceduresAPC 5493 | 64 | $33,906 | $4,668 |
Charges are the hospital's list prices; payments are what Medicare, the patient and any other insurer actually paid (for outpatient services, Medicare's allowed amount). Private insurance prices differ. "vs state" compares this hospital's average payment with the state average for the same stay. All procedure costs.
Size and finances
Medicare cost report · fiscal year ending Jun 2025
As reported by the hospital to CMS; not audited. Operating margin is income from patient care divided by net patient revenue and leaves out investment income and donations. Compare Pennsylvania hospital finances.
Who owns UPMC Mercy
Medicare enrollment and ownership records (PECOS)
Medicare lists the hospital's legal name as UPMC Mercy, a non-profit organization, incorporated 1882.
786 doctors and other clinicians list UPMC Mercy as a hospital affiliation in Medicare's clinician directory.
Organizations with 5% or more ownership (directly or through other companies), partnership interests or operational control, as the hospital reported them to Medicare. Records can lag behind recent sales. Individuals are not listed. Who owns America's hospitals.
The area around UPMC Mercy
HRSA shortage designations and BLS pay data
Primary care: Parts of Allegheny are federally designated health professional shortage areas (4 designations). Highest shortage score 16.
Dental: Parts of Allegheny are federally designated health professional shortage areas (6 designations). Highest shortage score 21.
Nurse pay: registered nurses in Pennsylvania earn a median $96,430 a year. Healthcare salaries in Pennsylvania.
Shortage areas are designated by the Health Resources and Services Administration where there are too few primary care, mental health or dental providers for the population; scores run from 0 to 25 for primary and mental health care and 0 to 26 for dental care, higher meaning greater need. Pennsylvania shortage areas
Closest other hospitals
Healthcare pay in Pennsylvania
Registered nurses across Pennsylvania (all employers) earned a median of $96,430 a year (BLS, May 2025).Registered Nurse (RN) salary in PennsylvaniaNurse Practitioner salary in PennsylvaniaRespiratory Therapist salary in PennsylvaniaHealthcare salaries in Pennsylvania
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Cite this data
Writing about UPMC Mercy? You're welcome to quote these figures. They are free to use under CC BY 4.0: please credit HospitalsInEachState.com and link to this page.