Source: CMS Care Compare, July 2026 releaseER figures are medians, not live waitsAbout the data
Visiting Hanover Hospital
- Photo ID and your insurance, Medicare or Medicaid card
- A list of your medicines, doses and allergies
- Your doctor's name and phone number
- A phone charger
Official links: Website for Hanover Hospital (opens the hospital's site)
Nearby hospitals
- 13mi Gettysburg Hospital Gettysburg, PA · Emergency room · median ER visit 2 hr 29 min Call Gettysburg Hospital Directions to Gettysburg Hospital (Google Maps) Details for Gettysburg Hospital
- 16mi Healthsouth Rehab Hospital of York York, PA Call Healthsouth Rehab Hospital of York Directions to Healthsouth Rehab Hospital of York (Google Maps) Details for Healthsouth Rehab Hospital of York
- 16mi WellSpan Surgery and Rehabilitation Hospital York, PA Call WellSpan Surgery and Rehabilitation Hospital Directions to WellSpan Surgery and Rehabilitation Hospital (Google Maps) Details for WellSpan Surgery and Rehabilitation Hospital
Quick answers about Hanover Hospital
How long is the ER wait at Hanover Hospital?
CMS doesn't publish live wait times. Over the 12 months CMS reported, patients treated and sent home spent a median of 3 hr 45 min in the Hanover Hospital emergency room (the average across Pennsylvania hospitals is 3 hr 8 min). 1% of ER patients left before being seen. For tonight's wait, check the hospital's website (opens the hospital's own site) or call (717) 316-3711. In an emergency, call 911.
What is the phone number for Hanover Hospital?
The main phone number for Hanover Hospital is (717) 316-3711, from Medicare's hospital records.
Call (717) 316-3711What is the address of Hanover Hospital?
Hanover Hospital is at 300 Highland Ave, Hanover, PA 17331.
Directions (opens Google Maps)Does Hanover Hospital have an emergency room?
Yes. Hanover Hospital has an emergency department, according to Medicare data.
What is Hanover Hospital's Medicare star rating?
Hanover Hospital has an overall rating of 4 out of 5 stars from the Centers for Medicare & Medicaid Services (CMS). Star ratings come from CMS quality and safety measures, not patient reviews.
Quality and performance
Centers for Medicare & Medicaid Services · data as of July 2026
Patients treated and sent home from the emergency department at Hanover Hospital spend a median of 3 hours 45 minutes there. That is 37 minutes longer than the average across Pennsylvania hospitals (3 hours 8 minutes).
Source: CMS Hospital General Information and Timely & Effective Care. Wait times are a median over a past 12-month reporting period, not live data. Not affiliated with CMS or with Hanover Hospital. For a medical emergency, call 911.
Compare ER waits across Pennsylvania · How Pennsylvania hospitals rank on star ratings · Other birthing-friendly hospitals in Pennsylvania · How we source this data · Something wrong on this page? Tell us
What patients say
CMS patient survey (HCAHPS) · 458 completed surveys · patients discharged Oct 2024 – Sep 2025
Patients gave Hanover Hospital a 3-star patient experience rating out of 5. 65% would definitely recommend it (U.S. average 71%). 73% rated it 9 or 10 out of 10.
The patient survey (HCAHPS) asks a random sample of adult patients about their recent hospital stay. CMS adjusts the results for the mix of patients and how the survey was done, so hospitals can be compared fairly. About the data.
Nearby ERs with shorter visits
Infections, complications and deaths
Centers for Medicare & Medicaid Services · compared with hospitals nationwide
Hanover Hospital was no different from the national benchmark on all 5 hospital-acquired infections CMS could compare. Its rate of serious complications was same as national.
Hospital-acquired infections
Serious complications
Death rates within 30 days
| Patients treated for | This hospital | U.S. |
|---|---|---|
| Heart attack patients | 12.6% | 11.9% |
| Heart failure patients | 8.9% | 11.1% |
| Pneumonia patients | 14.5% | 15.2% |
| Stroke patients | 10.1% | 11.9% |
| COPD patients | 10.0% | 8.6% |
| Hospital-wide, all conditions | 3.8% | 3.9% |
Risk-adjusted rates. CMS has not published a statistical better/worse comparison for these death rates in the current release, so small differences from the U.S. rate may be chance.
Other complications
None of the other safety indicators CMS compares was statistically better or worse than national.
All 11 complication measures
| Measure | This hospital | U.S. | CMS comparison |
|---|---|---|---|
| Complications after hip or knee replacement% of patients | 4.9 | 4.1 | Not compared |
| Pressure ulcers (bed sores)per 1,000 patients | 0.6 | 0.63 | Same as national |
| Falls in the hospital that caused a broken boneper 1,000 patients | 0.24 | 0.27 | Same as national |
| Collapsed lung caused by a medical procedureper 1,000 patients | 0.28 | 0.21 | Same as national |
| Bleeding or blood clot under the skin after surgeryper 1,000 patients | 2.62 | 2.34 | Same as national |
| Kidney injury needing dialysis after surgeryper 1,000 patients | 1.62 | 1.67 | Same as national |
| Respiratory failure after surgeryper 1,000 patients | 14.38 | 9.42 | Same as national |
| Blood clots in the lungs or legs after surgeryper 1,000 patients | 3.15 | 3.52 | Same as national |
| Bloodstream infection (sepsis) after surgeryper 1,000 patients | 5.71 | 5.27 | Same as national |
| Surgical wound splitting openper 1,000 patients | 2.67 | 1.77 | Same as national |
| Accidental cuts or tears during abdominal surgeryper 1,000 patients | 1.19 | 1.06 | Same as national |
"Better" or "worse" means CMS found the difference from the national benchmark statistically significant; most hospitals are "no different". Infection results compare the infections a hospital reported with the number predicted for a hospital of its size and type (a ratio below 1 means fewer than predicted), for Oct 2024 – Sep 2025. Death and complication rates are risk-adjusted for how sick patients were. Each death rate counts deaths within 30 days of a hospital stay, pooled over one to three years of Medicare patients depending on the measure. About the data.
Health insurance at Hanover Hospital
Original Medicare: Medicare-certified, so it can bill Original Medicare (Medicare number 390233). Medicare Advantage plans have their own networks, which this section does not cover.
Pennsylvania runs its own exchange, Pennie. Check its provider directory for Hanover Hospital.
Source: the insurers' 2027 machine-readable provider files listed in the CMS Marketplace public use files, loaded November 4, 2026, matched to hospitals by NPI from CMS Hospital Enrollments. How we match networks to hospitals Networks change; confirm with your insurer before you go.
Readmissions and return visits
Centers for Medicare & Medicaid Services · Medicare patients · Jul 2023 – Jun 2025
On the 4 readmission and return-visit measures CMS could compare, Hanover Hospital was no different from the national rate or its expected level.
Back in the hospital within 30 days
| After a stay for | This hospital | U.S. | CMS comparison |
|---|---|---|---|
| Heart attack | 14.2% | 14.4% | Not compared |
| Heart failure | 23% | 21.3% | Not compared |
| Pneumonia | 16.7% | 17.3% | Not compared |
| COPD (chronic lung disease) | 19.8% | 20% | Not compared |
| Hip or knee replacement | 6.3% | 5.8% | Not compared |
Return trips after a stay or procedure
Medicare's readmission program
Excess readmission ratio: this hospital's predicted readmissions divided by the number expected for a typical hospital with the same patients. Above 1.00 means more readmissions than expected. 1 of 5 conditions is above 1.00.
| Condition | Ratio | Patients | Readmissions |
|---|---|---|---|
| Heart attack | 1.121 | 93 | More than expected |
| COPD | 0.999 | 148 | Fewer than expected |
| Heart failure | 0.964 | 366 | Fewer than expected |
| Pneumonia | 0.951 | 403 | Fewer than expected |
| Hip or knee replacement | 0.946 | – | Fewer than expected |
Readmission rates count Medicare patients who were admitted to any acute-care hospital within 30 days of leaving this one, adjusted for how sick they were. "Better" or "worse" means CMS found the difference from the national rate statistically significant; most hospitals are "no different". Return-day and outpatient-surgery measures compare the hospital with what CMS expected for its own patients. The Readmissions Reduction Program ratios are shown as CMS publishes them; whether a hospital's payments are reduced depends on how its ratios compare with similar hospitals, so a ratio above 1.00 alone doesn't mean a penalty. About the data.
Timely and effective care
Centers for Medicare & Medicaid Services · all patients unless noted · Oct 2024 – Sep 2025
Hanover Hospital's emergency department is classed by CMS as medium volume.
| Measure | This hospital | U.S.* |
|---|---|---|
| Sepsis: got all recommended early treatmentPatients with severe sepsis or septic shock who received every step of the recommended early care bundle. Higher is better. 108 patients. | 80% | 65% |
| Septic shock: full treatment within 3 hoursHigher is better. 32 patients. | 94% | 73% |
| Stroke: brain scan read within 45 minutes of ER arrivalPatients arriving with stroke symptoms whose head CT or MRI was interpreted within 45 minutes. Higher is better. 17 patients. | 88% | 69% |
| Typical time in the ER before going homeMedian minutes from arrival to leaving, for ER patients sent home (not counting mental health patients or transfers). Lower is better. 703 patients. | 225 min | 162 min |
| Typical ER time for mental health patients sent homeMedian minutes from arrival to leaving. Lower is better. 28 patients. | 828 min | 257 min |
| Typical ER time for patients transferred to another facilityMedian minutes from arrival to leaving. Lower is better. 15 patients. | 278 min | 287 min |
| Patients who left the ER before being seenLower is better. 31,013 patients. | 1% | 2% |
| Health care workers vaccinated against fluHigher is better. 4,130 patients. | 94% | 78% |
| Discharged on two opioids, or an opioid and a benzodiazepinePatients sent home with prescriptions that raise the risk of overdose when combined. Lower is better. 1,140 patients. | 18% | 15% |
| Colonoscopy: right follow-up interval for average-risk patientsHigher is better. 241 patients. | 98% | 93% |
| Stroke: discharged on clot-prevention medicineHigher is better. 120 patients. | 99% | 98%* |
| Stroke: clot prevention started by day 2Higher is better. 105 patients. | 97% | 94%* |
CMS publishes these process-of-care measures without a better/worse verdict, so the U.S. figure is shown for context; small differences, or results based on few patients, may not mean much. *Median of all hospitals CMS reports, where CMS publishes no national figure. About the data.
Maternity care
Centers for Medicare & Medicaid Services · reported by the hospital · Jan 2024 – Dec 2024
Maternity measures are reported by hospitals that deliver babies. The U.S. figure is the median of the hospitals CMS reports, not a CMS verdict. About the data.
Medicare spending and payment programs
Centers for Medicare & Medicaid Services
Value-based purchasing scores by area
| Area | Score (out of 100) |
|---|---|
| Clinical outcomesDeath rates and complications | 20 |
| Patient experiencePatient survey results | 46 |
| SafetyHospital-acquired infections | 46.7 |
| Efficiency and costMedicare spending per patient | 0 |
The Hospital-Acquired Condition Reduction Program cuts Medicare payments by 1% for the quarter of hospitals with the worst scores. The Hospital Value-Based Purchasing Program withholds a small share of every hospital's Medicare payments and pays it back according to the total performance score. A spending ratio of 1.00 equals the national median; spending reflects prices, the services patients received and care after discharge, not quality. Some hospitals, such as critical access, children's and cancer hospitals, are not part of these programs. About the data.
Care after a stay at Hanover Hospital
Medicare-certified providers near this hospital, with their CMS ratings. A hospital discharge planner can make the referral.
Skilled nursing facilities nearby
- 0.8mi Hanover Hall for Nursing and Rehabilitation Hanover, PA · 151 beds Medicare overall 2 of 5 stars · Short-stay quality 2 of 5
- 1.6mi Homewood Living Plum Creek Hanover, PA · 120 beds Medicare overall 5 of 5 stars · Short-stay quality 4 of 5
- 4.8mi Concordia at Spiritrust Utz Terrace Hanover, PA · 40 beds Medicare overall 5 of 5 stars · Short-stay quality 5 of 5
Skilled nursing ratings and inspections at Nursing Homes In Each State
Dialysis centers nearby See more
- 1.2mi DaVita Hanover DialysisHanover, PA
- 13mi DaVita Roosevelt Avenue DialysisYork, PA
- 13mi USRC YorkYork, PA
Home health agencies nearby See more
- 1.2mi Vna of Hanover and Spring GroveHanover, PA · 90% would recommend
- 1.2mi Reliance Healthcare HomehealthHanover, PA Not rated
- 16mi Comforcare Home Care - YorkYork, PA Not rated
Hospice care providers nearby See more
- 1.2mi Hospice Program/Vna of Hanover and Spring GroveHanover, PA · 92% would recommend
- 17mi Amedisys Hospice of YorkYork, PA · 86% would recommend
- 18mi Bridginglife, INC.Westminster, MD · 86% would recommend
Source: CMS Care Compare. Distances are approximate.
Doctors at Hanover Hospital
379 Medicare-enrolled doctors and other clinicians list this hospital as an affiliation, across 30 specialties.
Find doctors in Hanover
Medicare-enrolled specialists with a practice in Hanover, with addresses, phone numbers and the hospitals they work with.
Federal rules require hospitals to publish their prices, including the rates they've negotiated with each insurer and their cash prices. Hanover Hospital lists them here:
From the hospital's price transparency file (www.upmc.com/cms-hpt.txt), checked Nov 7, 2026. For an estimate of what you'll pay, ask the hospital or your insurer; Medicare's averages are on our procedure cost pages.
What Medicare paid at Hanover Hospital
Centers for Medicare & Medicaid Services · original Medicare patients · 2024
Average hospital charges and actual payments for the procedures Medicare patients most often had here, compared with the average for Pennsylvania.
Hospital stays
| Stay | Stays | Avg billed | Avg payment (Medicare + patient) | vs state |
|---|---|---|---|---|
| Heart failure and shock with major complicationsDRG 291 | 159 | $44,811 | $10,717 | −4% |
| Septicemia or severe sepsis without ventilator >96 hours with major complicationsDRG 871 | 158 | $61,469 | $17,015 | same |
| Respiratory infections and inflammations with major complicationsDRG 177 | 71 | $54,214 | $14,698 | +5% |
| Kidney and urinary tract infections without major complicationsDRG 690 | 61 | $26,476 | $6,725 | −4% |
| Septicemia or severe sepsis without ventilator >96 hours without major complicationsDRG 872 | 54 | $33,370 | $8,758 | −3% |
| Pulmonary edema and respiratory failureDRG 189 | 44 | $67,729 | $11,919 | +5% |
| Renal failure with complicationsDRG 683 | 44 | $31,326 | $7,794 | −2% |
| Intracranial hemorrhage or cerebral infarction with complications or TPA in 24 hoursDRG 065 | 41 | $38,901 | $8,956 | −3% |
Outpatient services
| Service | Services | Avg billed | Avg allowed |
|---|---|---|---|
| Comprehensive Observation ServicesAPC 8011 | 342 | $18,417 | $2,576 |
| Level 2 Upper GI ProceduresAPC 5302 | 189 | $7,461 | $1,775 |
| Level 5 Musculoskeletal ProceduresAPC 5115 | 143 | $29,514 | $12,295 |
| Level 1 Endovascular ProceduresAPC 5191 | 111 | $13,590 | $3,072 |
| Level 3 Urology and Related ServicesAPC 5373 | 103 | $12,039 | $1,902 |
Charges are the hospital's list prices; payments are what Medicare, the patient and any other insurer actually paid (for outpatient services, Medicare's allowed amount). Private insurance prices differ. "vs state" compares this hospital's average payment with the state average for the same stay. All procedure costs.
Size and finances
Medicare cost report · fiscal year ending Jun 2025
As reported by the hospital to CMS; not audited. Operating margin is income from patient care divided by net patient revenue and leaves out investment income and donations. Compare Pennsylvania hospital finances.
Who owns Hanover Hospital
Medicare enrollment and ownership records (PECOS)
Medicare lists the hospital's legal name as UPMC Hanover, a non-profit organization, incorporated 1924.
580 doctors and other clinicians list Hanover Hospital as a hospital affiliation in Medicare's clinician directory.
Organizations with 5% or more ownership (directly or through other companies), partnership interests or operational control, as the hospital reported them to Medicare. Records can lag behind recent sales. Individuals are not listed. Who owns America's hospitals.
The area around Hanover Hospital
HRSA shortage designations and BLS pay data
Mental health: Parts of York are federally designated health professional shortage areas (1 designation). Highest shortage score 10.
Nurse pay: registered nurses in Pennsylvania earn a median $96,430 a year. Healthcare salaries in Pennsylvania.
Shortage areas are designated by the Health Resources and Services Administration where there are too few primary care, mental health or dental providers for the population; scores run from 0 to 25 for primary and mental health care and 0 to 26 for dental care, higher meaning greater need. Pennsylvania shortage areas
Closest other hospitals
Healthcare pay in Pennsylvania
Registered nurses across Pennsylvania (all employers) earned a median of $96,430 a year (BLS, May 2025).Registered Nurse (RN) salary in PennsylvaniaNurse Practitioner salary in PennsylvaniaRespiratory Therapist salary in PennsylvaniaHealthcare salaries in Pennsylvania
Add this rating badge to your website
The badge updates automatically when CMS publishes new ratings. The compact and footer-strip sizes fit site footers and sidebars. All badge sizes and help.
Cite this data
Writing about Hanover Hospital? You're welcome to quote these figures. They are free to use under CC BY 4.0: please credit HospitalsInEachState.com and link to this page.