facebook tracking Portland VA Medical Center, Portland, OR: ER Visit 3h 6m

Portland VA Medical Center, Portland, OR

3710 SW Us Veterans Hospital, Portland, OR 97239Multnomah County

VA acute care hospital Emergency room

Independent directory · data from CMS, not from this hospital

Portland VA Medical Center is a VA acute care hospital in Portland, Oregon, with an emergency department. According to HospitalsInEachState.com's analysis of the October 2026 CMS release, patients treated and sent home spend a median of 3 hr 6 min in its emergency department, 26 min longer than the average across Oregon hospitals (2 hr 40 min). Medicare rates it 5 out of 5 stars overall, and patients give it 4 out of 5 in the Medicare patient survey.

Visiting Portland VA Medical Center

Address 3710 SW Us Veterans Hospital
Portland, OR 97239
County: Multnomah
Directions Apple Maps Call (503) 220-8262
Emergency room Yes. For patients treated and sent home, the median ER visit here lasts 3 hr 6 min (average across OR hospitals: 2 hr 40 min). Medicare's median time in the ER for patients treated and sent home; not a live wait. ER times across OR
What to bring
  • Photo ID and your insurance, Medicare or Medicaid card
  • A list of your medicines, doses and allergies
  • Your doctor's name and phone number
  • A phone charger
Visiting hours and parking vary: call ahead.

Quick answers about Portland VA Medical Center

How long is the ER wait at Portland VA Medical Center?

CMS doesn't publish live wait times. Over the 12 months CMS reported, patients treated and sent home spent a median of 3 hr 6 min in the Portland VA Medical Center emergency room (the average across Oregon hospitals is 2 hr 40 min). 1% of ER patients left before being seen. For tonight's wait, call (503) 220-8262. In an emergency, call 911.

What is the phone number for Portland VA Medical Center?

The main phone number for Portland VA Medical Center is (503) 220-8262, from Medicare's hospital records.

Call (503) 220-8262
What is the address of Portland VA Medical Center?

Portland VA Medical Center is at 3710 SW Us Veterans Hospital, Portland, OR 97239.

Directions (opens Google Maps)
Does Portland VA Medical Center have an emergency room?

Yes. Portland VA Medical Center has an emergency department, according to Medicare data.

What is Portland VA Medical Center's Medicare star rating?

Portland VA Medical Center has an overall rating of 5 out of 5 stars from the Centers for Medicare & Medicaid Services (CMS). Star ratings come from CMS quality and safety measures, not patient reviews.

Quality and performance

Centers for Medicare & Medicaid Services · data as of October 2026

Patients treated and sent home from the emergency department at Portland VA Medical Center spend a median of 3 hours 6 minutes there. That is 26 minutes longer than the average across Oregon hospitals (2 hours 40 minutes).

CMS rating ★★★★★ 5/5
Left before seen 1%
ER volume medium
Type Acute Care - Veterans Administration
Ownership VA

Source: CMS Hospital General Information and Timely & Effective Care. Wait times are a median over a past 12-month reporting period, not live data. Not affiliated with CMS or with Portland VA Medical Center. For a medical emergency, call 911.

Compare ER waits across Oregon · How Oregon hospitals rank on star ratings · How we source this data · Something wrong on this page? Tell us

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What patients say

CMS patient survey (HCAHPS) · 576 completed surveys · patients discharged Jan 2025 – Dec 2025

Patients gave Portland VA Medical Center a 4-star patient experience rating out of 5. 83% would definitely recommend it (U.S. average 71%). 82% rated it 9 or 10 out of 10.

Patient star rating ★★★★★ 4 out of 5
Would definitely recommend 83% U.S. 71% · OR 75%
Rated 9 or 10 of 10 82% U.S. 72% · OR 73%
Survey response rate 34% of patients surveyed
Nurse communicationDid nurses treat you with courtesy and respect, listen carefully and explain things clearly?
★★★★★
84% always · 2% sometimes or never · U.S. 80% always
Doctor communicationDid doctors treat you with courtesy and respect, listen carefully and explain things clearly?
★★★★★
83% always · 3% sometimes or never · U.S. 80% always
Communication about medicinesBefore giving you a new medicine, did staff tell you what it was for and its possible side effects?
★★★★★
72% always · 12% sometimes or never · U.S. 62% always
Discharge informationDid staff talk with you about help you would need at home and symptoms to watch for?
★★★★★
90% yes · 10% no · U.S. 86% yes
CleanlinessHow often were your room and bathroom kept clean?
★★★★★
70% always · 8% sometimes or never · U.S. 73% always
Overall hospital ratingUsing any number from 0 to 10, what number would you use to rate this hospital?
★★★★★
82% 9 or 10 · 5% 6 or lower · U.S. 72% 9 or 10
Would recommendWould you recommend this hospital to your friends and family?
★★★★★
83% definitely yes · 3% no · U.S. 71% definitely yes

The patient survey (HCAHPS) asks a random sample of adult patients about their recent hospital stay. CMS adjusts the results for the mix of patients and how the survey was done, so hospitals can be compared fairly. About the data.

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Infections, complications and deaths

Centers for Medicare & Medicaid Services · compared with hospitals nationwide

Of the 2 hospital-acquired infections CMS could compare, Portland VA Medical Center was better than the national benchmark on 1 and worse on 0.

Hospital-acquired infections

Central line-associated bloodstream infections (CLABSI)Bloodstream infections in patients with a central IV line, in ICUs and select wards.
Same as national 1 infections vs 3.6 predicted · ratio 0.28
Catheter-associated urinary tract infections (CAUTI)Urinary tract infections in patients with a urinary catheter, in ICUs and select wards.
Better than national 0 infections vs 7.5 predicted · ratio 0.00

Death rates within 30 days

Patients treated forThis hospitalU.S.
Heart attack patients 10.2% 11.9%
Heart failure patients 7.9% 11.1%
Pneumonia patients 10.3% 15.2%
COPD patients 6.1% 8.6%
Hospital-wide, all conditions 3.2% 3.9%

Risk-adjusted rates. CMS has not published a statistical better/worse comparison for these death rates in the current release, so small differences from the U.S. rate may be chance.

Other complications

None of the other safety indicators CMS compares was statistically better or worse than national.

All 1 complication measures
MeasureThis hospitalU.S.CMS comparison
Complications after hip or knee replacement% of patients 3.7 4.1 Not compared

"Better" or "worse" means CMS found the difference from the national benchmark statistically significant; most hospitals are "no different". Infection results compare the infections a hospital reported with the number predicted for a hospital of its size and type (a ratio below 1 means fewer than predicted), for Jan 2025 – Dec 2025. Death and complication rates are risk-adjusted for how sick patients were. Each death rate counts deaths within 30 days of a hospital stay, pooled over one to three years of Medicare patients depending on the measure. About the data.

Health care eligibility at Portland VA Medical Center

Portland VA Medical Center is a VA medical center. VA hospitals care for veterans enrolled in VA health care; contact the VA to check your eligibility before you go.

Oregon runs its own exchange, Explore Health. Check its provider directory for Portland VA Medical Center.

Is Portland VA Medical Center in your plan?

Oregon runs its own health insurance marketplace, so plan networks there aren't in HealthCare.gov's data.

Check on Explore Health

Source: the insurers' 2027 machine-readable provider files listed in the CMS Marketplace public use files, loaded November 4, 2026, matched to hospitals by NPI from CMS Hospital Enrollments. How we match networks to hospitals Networks change; confirm with your insurer before you go.

Readmissions and return visits

Centers for Medicare & Medicaid Services · Medicare patients · Jul 2024 – Jun 2025

Back in the hospital within 30 days

After a stay forThis hospitalU.S.CMS comparison
All conditions (hospital-wide)Medicare patients back in any hospital within 30 days of leaving. 14.8% 16.2% Not compared
Heart attack 14% 14.4% Not compared
Heart failure 23.7% 21.3% Not compared
Pneumonia 18.5% 17.3% Not compared
COPD (chronic lung disease) 19.9% 20% Not compared
Hip or knee replacement 5.2% 5.8% Not compared

Return trips after a stay or procedure

Extra days back in hospital after heart attackDays spent back in the ER, under observation or readmitted within 30 days, per 100 discharges, compared with what was expected.
Not compared -27.5 days per 100 discharges vs expected · U.S. +4.2
Extra days back in hospital after heart failureDays spent back in the ER, under observation or readmitted within 30 days, per 100 discharges, compared with what was expected.
Not compared -5.4 days per 100 discharges vs expected · U.S. +1.2
Extra days back in hospital after pneumoniaDays spent back in the ER, under observation or readmitted within 30 days, per 100 discharges, compared with what was expected.
Not compared +6.3 days per 100 discharges vs expected · U.S. +3.9

Readmission rates count Medicare patients who were admitted to any acute-care hospital within 30 days of leaving this one, adjusted for how sick they were. "Better" or "worse" means CMS found the difference from the national rate statistically significant; most hospitals are "no different". Return-day and outpatient-surgery measures compare the hospital with what CMS expected for its own patients. The Readmissions Reduction Program ratios are shown as CMS publishes them; whether a hospital's payments are reduced depends on how its ratios compare with similar hospitals, so a ratio above 1.00 alone doesn't mean a penalty. About the data.

Timely and effective care

Centers for Medicare & Medicaid Services · all patients unless noted · Jan 2025 – Dec 2025

Portland VA Medical Center's emergency department is classed by CMS as medium volume.

MeasureThis hospitalU.S.*
Sepsis: got all recommended early treatmentPatients with severe sepsis or septic shock who received every step of the recommended early care bundle. Higher is better. 170 patients. 71% 66%
Septic shock: full treatment within 3 hoursHigher is better. 135 patients. 93% 75%
Typical time in the ER before going homeMedian minutes from arrival to leaving, for ER patients sent home (not counting mental health patients or transfers). Lower is better. 280 patients. 186 min 162 min
Typical ER time for mental health patients sent homeMedian minutes from arrival to leaving. Lower is better. 12 patients. 260 min 257 min
Patients who left the ER before being seenLower is better. 23,389 patients. 1% 2%
Health care workers vaccinated against fluHigher is better. 4,060 patients. 82% 77%
Discharged on two opioids, or an opioid and a benzodiazepinePatients sent home with prescriptions that raise the risk of overdose when combined. Lower is better. 1,672 patients. 14% 16%
Colonoscopy: right follow-up interval for average-risk patientsHigher is better. 15 patients. 100% 93%
Blood clot prevention givenHigher is better. 3,365 patients. 72% 91%*
Blood clot prevention given in intensive careHigher is better. 854 patients. 73% 97%*
Stroke: discharged on clot-prevention medicineHigher is better. 54 patients. 94% 98%*

CMS publishes these process-of-care measures without a better/worse verdict, so the U.S. figure is shown for context; small differences, or results based on few patients, may not mean much. *Median of all hospitals CMS reports, where CMS publishes no national figure. About the data.

Care after a stay at Portland VA Medical Center

Medicare-certified providers near this hospital, with their CMS ratings. A hospital discharge planner can make the referral.

Skilled nursing facilities nearby

  • 0.7mi Mirabella Portland Portland, OR · 44 beds Medicare overall 5 of 5 stars · Short-stay quality 5 of 5
  • 1.8mi Avamere Crestview of Portland Portland, OR · 127 beds Medicare overall 4 of 5 stars · Short-stay quality 1 of 5
  • 2.6mi Reedwood Post Acute Portland, OR · 64 beds Medicare overall 5 of 5 stars · Short-stay quality 5 of 5

Skilled nursing ratings and inspections at Nursing Homes In Each State

Dialysis centers nearby See more

Home health agencies nearby See more

Hospice care providers nearby See more

Source: CMS Care Compare. Distances are approximate.

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Find doctors in Portland

Medicare-enrolled specialists with a practice in Portland, with addresses, phone numbers and the hospitals they work with.

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The area around Portland VA Medical Center

HRSA shortage designations and BLS pay data

Mental health: Parts of Multnomah are federally designated health professional shortage areas (1 designation). Highest shortage score 15.

Dental: Parts of Multnomah are federally designated health professional shortage areas (4 designations). Highest shortage score 18.

Nurse pay: registered nurses in Oregon earn a median $129,010 a year. Healthcare salaries in Oregon.

Shortage areas are designated by the Health Resources and Services Administration where there are too few primary care, mental health or dental providers for the population; scores run from 0 to 25 for primary and mental health care and 0 to 26 for dental care, higher meaning greater need. Oregon shortage areas

Healthcare pay in Oregon

Registered nurses across Oregon (all employers) earned a median of $129,010 a year (BLS, May 2025).Registered Nurse (RN) salary in OregonNurse Practitioner salary in OregonRespiratory Therapist salary in OregonHealthcare salaries in Oregon

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Cite this data

Writing about Portland VA Medical Center? You're welcome to quote these figures. They are free to use under CC BY 4.0: please credit HospitalsInEachState.com and link to this page.

Figures as of the October 2026 CMS release Updated automatically when CMS publishes new data Permanent link: hospitalsineachstate.com/hospitals/oregon/portland/portland-va-medical-center/3710-sw-us-veterans-hospital/

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