Source: CMS Care Compare, July 2026 releaseER figures are medians, not live waitsAbout the data
Visiting Bertie Memorial Hospital
- Photo ID and your insurance, Medicare or Medicaid card
- A list of your medicines, doses and allergies
- Your doctor's name and phone number
- A phone charger
Official links: Website for Bertie Memorial Hospital (opens the hospital's site)
Nearby hospitals
- 14mi Washington County Hospital Plymouth, NC · Emergency room Call Washington County Hospital Directions to Washington County Hospital (Google Maps) Details for Washington County Hospital
- 19mi Chowan Hospital Edenton, NC · Emergency room · median ER visit 2 hr 44 min Call Chowan Hospital Directions to Chowan Hospital (Google Maps) Details for Chowan Hospital
- 21mi Roanoke Chowan Hospital Ahoskie, NC · Emergency room · median ER visit 2 hr 20 min Call Roanoke Chowan Hospital Directions to Roanoke Chowan Hospital (Google Maps) Details for Roanoke Chowan Hospital
Quick answers about Bertie Memorial Hospital
How long is the ER wait at Bertie Memorial Hospital?
CMS doesn't publish live wait times. Over the 12 months CMS reported, patients treated and sent home spent a median of 2 hr 46 min in the Bertie Memorial Hospital emergency room (the average across North Carolina hospitals is 3 hr 3 min). 2% of ER patients left before being seen. For tonight's wait, check the hospital's website (opens the hospital's own site) or call (252) 794-6600. In an emergency, call 911.
What is the phone number for Bertie Memorial Hospital?
The main phone number for Bertie Memorial Hospital is (252) 794-6600, from Medicare's hospital records.
Call (252) 794-6600What is the address of Bertie Memorial Hospital?
Bertie Memorial Hospital is at 1403 S King St, Windsor, NC 27983.
Directions (opens Google Maps)Does Bertie Memorial Hospital have an emergency room?
Yes. Bertie Memorial Hospital has an emergency department, according to Medicare data.
What is Bertie Memorial Hospital's Medicare star rating?
Bertie Memorial Hospital has an overall rating of 4 out of 5 stars from the Centers for Medicare & Medicaid Services (CMS). Star ratings come from CMS quality and safety measures, not patient reviews.
Quality and performance
Centers for Medicare & Medicaid Services · data as of July 2026
Patients treated and sent home from the emergency department at Bertie Memorial Hospital spend a median of 2 hours 46 minutes there. That is 17 minutes shorter than the average across North Carolina hospitals (3 hours 3 minutes).
Source: CMS Hospital General Information and Timely & Effective Care. Wait times are a median over a past 12-month reporting period, not live data. Not affiliated with CMS or with Bertie Memorial Hospital. For a medical emergency, call 911.
Compare ER waits across North Carolina · How North Carolina hospitals rank on star ratings · Other Critical Access hospitals in North Carolina · How we source this data · Something wrong on this page? Tell us
What patients say
CMS patient survey (HCAHPS) · 57 completed surveys · patients discharged Oct 2024 – Sep 2025
94% would definitely recommend it (U.S. average 71%). 93% rated it 9 or 10 out of 10.
The patient survey (HCAHPS) asks a random sample of adult patients about their recent hospital stay. CMS adjusts the results for the mix of patients and how the survey was done, so hospitals can be compared fairly. CMS gives a star rating only to hospitals with at least 100 completed surveys, so this hospital has answer percentages but no stars. These results come from fewer than 100 completed surveys, so CMS advises using them with caution. About the data.
Nearby ERs with shorter visits
Infections, complications and deaths
Centers for Medicare & Medicaid Services · compared with hospitals nationwide
Death rates within 30 days
| Patients treated for | This hospital | U.S. |
|---|---|---|
| Heart failure patients | 14.3% | 11.1% |
| Pneumonia patients | 18.8% | 15.2% |
| COPD patients | 9.2% | 8.6% |
| Hospital-wide, all conditions | 4.3% | 3.9% |
Risk-adjusted rates. CMS has not published a statistical better/worse comparison for these death rates in the current release, so small differences from the U.S. rate may be chance.
"Better" or "worse" means CMS found the difference from the national benchmark statistically significant; most hospitals are "no different". Infection results compare the infections a hospital reported with the number predicted for a hospital of its size and type (a ratio below 1 means fewer than predicted). Death and complication rates are risk-adjusted for how sick patients were. Each death rate counts deaths within 30 days of a hospital stay, pooled over one to three years of Medicare patients depending on the measure. About the data.
Readmissions and return visits
Centers for Medicare & Medicaid Services · Medicare patients · Jul 2023 – Jun 2025
On the 1 readmission and return-visit measures CMS could compare, Bertie Memorial Hospital was no different from the national rate or its expected level.
Back in the hospital within 30 days
| After a stay for | This hospital | U.S. | CMS comparison |
|---|---|---|---|
| Heart failure | 22.1% | 21.3% | Not compared |
| Pneumonia | 18% | 17.3% | Not compared |
| COPD (chronic lung disease) | 20.1% | 20% | Not compared |
Return trips after a stay or procedure
Readmission rates count Medicare patients who were admitted to any acute-care hospital within 30 days of leaving this one, adjusted for how sick they were. "Better" or "worse" means CMS found the difference from the national rate statistically significant; most hospitals are "no different". Return-day and outpatient-surgery measures compare the hospital with what CMS expected for its own patients. The Readmissions Reduction Program ratios are shown as CMS publishes them; whether a hospital's payments are reduced depends on how its ratios compare with similar hospitals, so a ratio above 1.00 alone doesn't mean a penalty. About the data.
Timely and effective care
Centers for Medicare & Medicaid Services · all patients unless noted · Oct 2024 – Sep 2025
Bertie Memorial Hospital's emergency department is classed by CMS as low volume.
| Measure | This hospital | U.S. |
|---|---|---|
| Stroke: brain scan read within 45 minutes of ER arrivalPatients arriving with stroke symptoms whose head CT or MRI was interpreted within 45 minutes. Higher is better. 14 patients. | 100% | 69% |
| Typical time in the ER before going homeMedian minutes from arrival to leaving, for ER patients sent home (not counting mental health patients or transfers). Lower is better. 354 patients. | 166 min | 162 min |
| Typical ER time for mental health patients sent homeMedian minutes from arrival to leaving. Lower is better. 12 patients. | 504 min | 257 min |
| Typical ER time for patients transferred to another facilityMedian minutes from arrival to leaving. Lower is better. 36 patients. | 613 min | 287 min |
| Patients who left the ER before being seenLower is better. 15,525 patients. | 2% | 2% |
| Health care workers vaccinated against fluHigher is better. 486 patients. | 98% | 78% |
| Discharged on two opioids, or an opioid and a benzodiazepinePatients sent home with prescriptions that raise the risk of overdose when combined. Lower is better. 90 patients. | 11% | 15% |
| Colonoscopy: right follow-up interval for average-risk patientsHigher is better. 41 patients. | 100% | 93% |
CMS publishes these process-of-care measures without a better/worse verdict, so the U.S. figure is shown for context; small differences, or results based on few patients, may not mean much. About the data.
Care after a stay at Bertie Memorial Hospital
Medicare-certified providers near this hospital, with their CMS ratings. A hospital discharge planner can make the referral.
Skilled nursing facilities nearby
- <0.1mi Three Rivers Health and Rehabilitation Center Windsor, NC · 60 beds Medicare overall 4 of 5 stars · Short-stay quality 5 of 5
- <0.1mi Windsor Rehabilitation and Healthcare Center Windsor, NC · 82 beds Medicare overall 1 of 5 stars · Short-stay quality 3 of 5 Abuse citation (CMS)
- 14mi The Carrolton of Plymouth Plymouth, NC · 114 beds Medicare overall 4 of 5 stars · Short-stay quality 4 of 5
Skilled nursing ratings and inspections at Nursing Homes In Each State
Dialysis centers nearby See more
- 1.9mi Fresenius Medical Care of WindsorWindsor, NC
- 14mi DaVita Dialysis Care of Martin CountyWilliamston, NC
- 20mi FMC Chowan Home DialysisEdenton, NC
Home health agencies nearby See more
- 1.9mi ECU Health Home Health and HospiceWindsor, NC · 78% would recommend
- 18mi Adoration Home HealthPlymouth, NC
- 21mi Liberty Home Care ViiAhoskie, NC Not rated
Hospice care providers nearby See more
- 18mi Amedisys Hospice CarePlymouth, NC · 94% would recommend
- 21mi Vidant Home Health and HospiceAhoskie, NC · 93% would recommend
Source: CMS Care Compare. Distances are approximate.
Doctors at Bertie Memorial Hospital
90 Medicare-enrolled doctors and other clinicians list this hospital as an affiliation, across 20 specialties.
Find doctors in Windsor
Medicare-enrolled specialists with a practice in Windsor, with addresses, phone numbers and the hospitals they work with.
Size and finances
Medicare cost report · fiscal year ending Sep 2024
As reported by the hospital to CMS; not audited. Operating margin is income from patient care divided by net patient revenue and leaves out investment income and donations. Compare North Carolina hospital finances.
Who owns Bertie Memorial Hospital
Medicare enrollment and ownership records (PECOS)
Medicare lists the hospital's legal name as East Carolina Health-bertie, a non-profit organization, incorporated 1998.
132 doctors and other clinicians list Bertie Memorial Hospital as a hospital affiliation in Medicare's clinician directory.
Organizations with 5% or more ownership (directly or through other companies), partnership interests or operational control, as the hospital reported them to Medicare. Records can lag behind recent sales. Individuals are not listed. Who owns America's hospitals.
The area around Bertie Memorial Hospital
HRSA shortage designations and BLS pay data
Primary care: Parts of Bertie are federally designated health professional shortage areas (1 designation). Highest shortage score 19.
Mental health: Parts of Bertie are federally designated health professional shortage areas (1 designation). Highest shortage score 15.
Dental: Parts of Bertie are federally designated health professional shortage areas (1 designation). Highest shortage score 18.
Nurse pay: registered nurses in North Carolina earn a median $84,350 a year. Healthcare salaries in North Carolina.
Shortage areas are designated by the Health Resources and Services Administration where there are too few primary care, mental health or dental providers for the population; scores run from 0 to 25 for primary and mental health care and 0 to 26 for dental care, higher meaning greater need. North Carolina shortage areas
Closest other hospitals
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Cite this data
Writing about Bertie Memorial Hospital? You're welcome to quote these figures. They are free to use under CC BY 4.0: please credit HospitalsInEachState.com and link to this page.