Source: CMS Care Compare, July 2026 releaseER figures are medians, not live waitsAbout the data
Visiting Advent Health Polk
- Photo ID and your insurance, Medicare or Medicaid card
- A list of your medicines, doses and allergies
- Your doctor's name and phone number
- A phone charger
Official links: Website for Advent Health Polk (opens the hospital's site)
Nearby hospitals
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- 15mi Margaret R Pardee Memorial Hospital Hendersonville, NC · Emergency room · median ER visit 2 hr 38 min Call Margaret R Pardee Memorial Hospital Directions to Margaret R Pardee Memorial Hospital (Google Maps) Details for Margaret R Pardee Memorial Hospital
- 16mi Rutherford Hospital Rutherfordton, NC · Emergency room · median ER visit 2 hr 24 min Call Rutherford Hospital Directions to Rutherford Hospital (Google Maps) Details for Rutherford Hospital
Quick answers about Advent Health Polk
How long is the ER wait at Advent Health Polk?
CMS doesn't publish live wait times. Over the 12 months CMS reported, patients treated and sent home spent a median of 2 hr 16 min in the Advent Health Polk emergency room (the average across North Carolina hospitals is 3 hr 3 min). For tonight's wait, check the hospital's website (opens the hospital's own site) or call (828) 894-3311. In an emergency, call 911.
What is the phone number for Advent Health Polk?
The main phone number for Advent Health Polk is (828) 894-3311, from Medicare's hospital records.
Call (828) 894-3311What is the address of Advent Health Polk?
Advent Health Polk is at 101 Hospital Dr, Columbus, NC 28722.
Directions (opens Google Maps)Does Advent Health Polk have an emergency room?
Yes. Advent Health Polk has an emergency department, according to Medicare data.
What is Advent Health Polk's Medicare star rating?
Advent Health Polk has an overall rating of 4 out of 5 stars from the Centers for Medicare & Medicaid Services (CMS). Star ratings come from CMS quality and safety measures, not patient reviews.
Quality and performance
Centers for Medicare & Medicaid Services · data as of July 2026
Patients treated and sent home from the emergency department at Advent Health Polk spend a median of 2 hours 16 minutes there. That is 47 minutes shorter than the average across North Carolina hospitals (3 hours 3 minutes).
Source: CMS Hospital General Information and Timely & Effective Care. Wait times are a median over a past 12-month reporting period, not live data. Not affiliated with CMS or with Advent Health Polk. For a medical emergency, call 911.
Compare ER waits across North Carolina · How North Carolina hospitals rank on star ratings · Other Critical Access hospitals in North Carolina · How we source this data · Something wrong on this page? Tell us
What patients say
CMS patient survey (HCAHPS) · 141 completed surveys · patients discharged Oct 2024 – Sep 2025
Patients gave Advent Health Polk a 4-star patient experience rating out of 5. 75% would definitely recommend it (U.S. average 71%). 76% rated it 9 or 10 out of 10.
The patient survey (HCAHPS) asks a random sample of adult patients about their recent hospital stay. CMS adjusts the results for the mix of patients and how the survey was done, so hospitals can be compared fairly. About the data.
Infections, complications and deaths
Centers for Medicare & Medicaid Services · compared with hospitals nationwide
Advent Health Polk was no different from the national benchmark on the one hospital-acquired infection CMS could compare.
Hospital-acquired infections
Death rates within 30 days
| Patients treated for | This hospital | U.S. |
|---|---|---|
| Heart failure patients | 11.2% | 11.1% |
| Pneumonia patients | 15.5% | 15.2% |
| Hospital-wide, all conditions | 4.5% | 3.9% |
Risk-adjusted rates. CMS has not published a statistical better/worse comparison for these death rates in the current release, so small differences from the U.S. rate may be chance.
"Better" or "worse" means CMS found the difference from the national benchmark statistically significant; most hospitals are "no different". Infection results compare the infections a hospital reported with the number predicted for a hospital of its size and type (a ratio below 1 means fewer than predicted), for Oct 2024 – Sep 2025. Death and complication rates are risk-adjusted for how sick patients were. Each death rate counts deaths within 30 days of a hospital stay, pooled over one to three years of Medicare patients depending on the measure. About the data.
Readmissions and return visits
Centers for Medicare & Medicaid Services · Medicare patients · Jul 2023 – Jun 2025
On the 2 readmission and return-visit measures CMS could compare, Advent Health Polk was no different from the national rate or its expected level.
Back in the hospital within 30 days
| After a stay for | This hospital | U.S. | CMS comparison |
|---|---|---|---|
| Heart failure | 20.6% | 21.3% | Not compared |
| Pneumonia | 16.9% | 17.3% | Not compared |
| COPD (chronic lung disease) | 18.9% | 20% | Not compared |
Return trips after a stay or procedure
Readmission rates count Medicare patients who were admitted to any acute-care hospital within 30 days of leaving this one, adjusted for how sick they were. "Better" or "worse" means CMS found the difference from the national rate statistically significant; most hospitals are "no different". Return-day and outpatient-surgery measures compare the hospital with what CMS expected for its own patients. The Readmissions Reduction Program ratios are shown as CMS publishes them; whether a hospital's payments are reduced depends on how its ratios compare with similar hospitals, so a ratio above 1.00 alone doesn't mean a penalty. About the data.
Timely and effective care
Centers for Medicare & Medicaid Services · all patients unless noted · Oct 2024 – Sep 2025
| Measure | This hospital | U.S.* |
|---|---|---|
| Sepsis: got all recommended early treatmentPatients with severe sepsis or septic shock who received every step of the recommended early care bundle. Higher is better. 30 patients. | 73% | 65% |
| Septic shock: full treatment within 3 hoursHigher is better. 13 patients. | 69% | 73% |
| Typical time in the ER before going homeMedian minutes from arrival to leaving, for ER patients sent home (not counting mental health patients or transfers). Lower is better. 358 patients. | 136 min | 162 min |
| Typical ER time for patients transferred to another facilityMedian minutes from arrival to leaving. Lower is better. 26 patients. | 252 min | 287 min |
| Health care workers vaccinated against fluHigher is better. 409 patients. | 70% | 78% |
| Discharged on two opioids, or an opioid and a benzodiazepinePatients sent home with prescriptions that raise the risk of overdose when combined. Lower is better. 306 patients. | 30% | 15% |
| Blood clot prevention givenHigher is better. 477 patients. | 89% | 90%* |
| Blood clot prevention given in intensive careHigher is better. 259 patients. | 98% | 97%* |
CMS publishes these process-of-care measures without a better/worse verdict, so the U.S. figure is shown for context; small differences, or results based on few patients, may not mean much. *Median of all hospitals CMS reports, where CMS publishes no national figure. About the data.
Care after a stay at Advent Health Polk
Medicare-certified providers near this hospital, with their CMS ratings. A hospital discharge planner can make the referral.
Skilled nursing facilities nearby
- 0.7mi Willowbrooke Court SC Center at Tryon Estates Columbus, NC · 16 beds Medicare overall 5 of 5 stars · Short-stay quality 4 of 5
- 2.4mi White Oak Manor - Tryon Tryon, NC · 70 beds Medicare overall 2 of 5 stars · Short-stay quality 4 of 5
- 7.6mi Autumn Care of Saluda Saluda, NC · 99 beds Medicare overall 2 of 5 stars · Short-stay quality 4 of 5
Skilled nursing ratings and inspections at Nursing Homes In Each State
Dialysis centers nearby See more
- 7.0mi DCI - LandrumLandrum, SC
- 14mi DaVita Hendersonville Dialysis CenterHendersonville, NC
- 15mi DaVita Greer Kidney CenterGreer, SC
Home health agencies nearby See more
- 10mi Pardee Home CareFlat Rock, NC · 89% would recommend
- 18mi Carolina Home CareSpindale, NC · 86% would recommend
- 20mi Adventhealth Home HealthFletcher, NC · 86% would recommend
Hospice care providers nearby See more
- 5.0mi Hospice of the Carolina FoothillsSaluda, NC · 88% would recommend
- 10mi Four Seasons the Care You TrustFlat Rock, NC · 92% would recommend
- 15mi V Care HospiceGreer, SC Not rated
Source: CMS Care Compare. Distances are approximate.
Doctors at Advent Health Polk
128 Medicare-enrolled doctors and other clinicians list this hospital as an affiliation, across 21 specialties.
Find doctors in Columbus
Medicare-enrolled specialists with a practice in Columbus, with addresses, phone numbers and the hospitals they work with.
Size and finances
Medicare cost report · fiscal year ending Sep 2024
As reported by the hospital to CMS; not audited. Operating margin is income from patient care divided by net patient revenue and leaves out investment income and donations. Compare North Carolina hospital finances.
Who owns Advent Health Polk
Medicare enrollment and ownership records (PECOS)
Medicare lists the hospital's legal name as Fletcher Hospital Inc, a non-profit organization.
230 doctors and other clinicians list Advent Health Polk as a hospital affiliation in Medicare's clinician directory.
Organizations with 5% or more ownership (directly or through other companies), partnership interests or operational control, as the hospital reported them to Medicare. Records can lag behind recent sales. Individuals are not listed. Who owns America's hospitals.
Non-profit finances
IRS Form 990 · tax year ending Dec 2023 · Fletcher Hospital Inc (EIN 56-0543246)
As filed with the IRS by Fletcher Hospital Inc, which also files for 1 other hospital listed here, so the figures cover more than this hospital. Matched by name and address, so check the filing to confirm it's the right organization. See the full Form 990 filings · Non-profit hospital finances.
The area around Advent Health Polk
HRSA shortage designations and BLS pay data
Primary care: Parts of Polk are federally designated health professional shortage areas (1 designation). Highest shortage score 15.
Mental health: Parts of Polk are federally designated health professional shortage areas (1 designation). Highest shortage score 16.
Dental: Parts of Polk are federally designated health professional shortage areas (1 designation). Highest shortage score 16.
Nurse pay: registered nurses in North Carolina earn a median $84,350 a year. Healthcare salaries in North Carolina.
Shortage areas are designated by the Health Resources and Services Administration where there are too few primary care, mental health or dental providers for the population; scores run from 0 to 25 for primary and mental health care and 0 to 26 for dental care, higher meaning greater need. North Carolina shortage areas
Closest other hospitals
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Cite this data
Writing about Advent Health Polk? You're welcome to quote these figures. They are free to use under CC BY 4.0: please credit HospitalsInEachState.com and link to this page.