facebook tracking Westfield Memorial Hospital, Westfield, NY: ER Visit 2 hr

Westfield Memorial Hospital, Westfield, NY

189 E Main St, Westfield, NY 14787Chautauqua County

Acute care hospital 4 beds (Medicare cost report FY2024) Emergency room

Independent directory · data from CMS, not from this hospital

Westfield Memorial Hospital is a non-profit acute care hospital in Westfield, New York, with an emergency department. According to HospitalsInEachState.com's analysis of the July 2026 CMS release, patients treated and sent home spend a median of 2 hr in its emergency department, 1 hr 20 min shorter than the average across New York hospitals (3 hr 20 min).

Median ER visit 2 hr treated & sent home −80 min vs NY hospitals' avg
Medicare star ratingNot ratedReason below
Beds4Medicare cost report FY2024

CMS did not publish an overall star rating for this hospital; hospitals that report too few quality measures are not rated.

Source: CMS Care Compare, July 2026 releaseER figures are medians, not live waitsAbout the data

Visiting Westfield Memorial Hospital

Address 189 E Main St
Westfield, NY 14787
County: Chautauqua
Directions Apple Maps Call (716) 326-4921
Emergency room Yes. For patients treated and sent home, the median ER visit here lasts 2 hr (average across NY hospitals: 3 hr 20 min). Medicare's median time in the ER for patients treated and sent home; not a live wait. ER times across NY
What to bring
  • Photo ID and your insurance, Medicare or Medicaid card
  • A list of your medicines, doses and allergies
  • Your doctor's name and phone number
  • A phone charger
Visiting hours and parking vary: call ahead.

Official links: Website for Westfield Memorial Hospital (opens the hospital's site)

Quick answers about Westfield Memorial Hospital

How long is the ER wait at Westfield Memorial Hospital?

CMS doesn't publish live wait times. Over the 12 months CMS reported, patients treated and sent home spent a median of 2 hr in the Westfield Memorial Hospital emergency room (the average across New York hospitals is 3 hr 20 min). 1% of ER patients left before being seen. For tonight's wait, check the hospital's website (opens the hospital's own site) or call (716) 326-4921. In an emergency, call 911.

What is the phone number for Westfield Memorial Hospital?

The main phone number for Westfield Memorial Hospital is (716) 326-4921, from Medicare's hospital records.

Call (716) 326-4921
What is the address of Westfield Memorial Hospital?

Westfield Memorial Hospital is at 189 E Main St, Westfield, NY 14787.

Directions (opens Google Maps)
Does Westfield Memorial Hospital have an emergency room?

Yes. Westfield Memorial Hospital has an emergency department, according to Medicare data.

Quality and performance

Centers for Medicare & Medicaid Services · data as of July 2026

Patients treated and sent home from the emergency department at Westfield Memorial Hospital spend a median of 2 hours there. That is 1 hour 20 minutes shorter than the average across New York hospitals (3 hours 20 minutes).

Left before seen 1%
ER volume low
Type Acute Care
Ownership Non-profit

Source: CMS Hospital General Information and Timely & Effective Care. Wait times are a median over a past 12-month reporting period, not live data. Not affiliated with CMS or with Westfield Memorial Hospital. For a medical emergency, call 911.

Compare ER waits across New York · How we source this data · Something wrong on this page? Tell us

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What patients say

CMS patient survey (HCAHPS) · 35 completed surveys · patients discharged Oct 2024 – Sep 2025

91% would definitely recommend it (U.S. average 71%). 82% rated it 9 or 10 out of 10.

Would definitely recommend 91% U.S. 71% · NY 67%
Rated 9 or 10 of 10 82% U.S. 72% · NY 66%
Survey response rate 47% of patients surveyed
Nurse communicationDid nurses treat you with courtesy and respect, listen carefully and explain things clearly?
87% always · 6% sometimes or never · U.S. 80% always
Doctor communicationDid doctors treat you with courtesy and respect, listen carefully and explain things clearly?
86% always · 4% sometimes or never · U.S. 80% always
Communication about medicinesBefore giving you a new medicine, did staff tell you what it was for and its possible side effects?
64% always · 10% sometimes or never · U.S. 62% always
Discharge informationDid staff talk with you about help you would need at home and symptoms to watch for?
84% yes · 16% no · U.S. 86% yes
CleanlinessHow often were your room and bathroom kept clean?
80% always · 9% sometimes or never · U.S. 74% always
Quiet at nightHow often was the area around your room quiet at night?
63% always · 0% sometimes or never · U.S. 60% always
Overall hospital ratingUsing any number from 0 to 10, what number would you use to rate this hospital?
82% 9 or 10 · 4% 6 or lower · U.S. 72% 9 or 10
Would recommendWould you recommend this hospital to your friends and family?
91% definitely yes · 2% no · U.S. 71% definitely yes

The patient survey (HCAHPS) asks a random sample of adult patients about their recent hospital stay. CMS adjusts the results for the mix of patients and how the survey was done, so hospitals can be compared fairly. CMS gives a star rating only to hospitals with at least 100 completed surveys, so this hospital has answer percentages but no stars. These results come from fewer than 100 completed surveys, so CMS advises using them with caution. About the data.

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Infections, complications and deaths

Centers for Medicare & Medicaid Services · compared with hospitals nationwide

Death rates within 30 days

Patients treated forThis hospitalU.S.
Pneumonia patients 14.5% 15.2%
Hospital-wide, all conditions 3.6% 3.9%

Risk-adjusted rates. CMS has not published a statistical better/worse comparison for these death rates in the current release, so small differences from the U.S. rate may be chance.

Other complications

None of the other safety indicators CMS compares was statistically better or worse than national.

All 3 complication measures
MeasureThis hospitalU.S.CMS comparison
Pressure ulcers (bed sores)per 1,000 patients 0.61 0.63 Same as national
Falls in the hospital that caused a broken boneper 1,000 patients 0.27 0.27 Same as national
Collapsed lung caused by a medical procedureper 1,000 patients 0.21 0.21 Same as national

"Better" or "worse" means CMS found the difference from the national benchmark statistically significant; most hospitals are "no different". Infection results compare the infections a hospital reported with the number predicted for a hospital of its size and type (a ratio below 1 means fewer than predicted). Death and complication rates are risk-adjusted for how sick patients were. Each death rate counts deaths within 30 days of a hospital stay, pooled over one to three years of Medicare patients depending on the measure. About the data.

Readmissions and return visits

Centers for Medicare & Medicaid Services · Medicare patients · Jul 2023 – Jun 2025

On the 1 readmission and return-visit measures CMS could compare, Westfield Memorial Hospital was no different from the national rate or its expected level.

Back in the hospital within 30 days

After a stay forThis hospitalU.S.CMS comparison
Pneumonia 17.1% 17.3% Not compared

Return trips after a stay or procedure

Extra days back in hospital after pneumoniaDays spent back in the ER, under observation or readmitted within 30 days, per 100 discharges, compared with what was expected.
Not compared -13.5 days per 100 discharges vs expected · U.S. +3.9
Hospital visits within 7 days of an outpatient colonoscopyUnplanned hospital visits per 1,000 colonoscopies.
Same as national 13.3 per 1,000 procedures · U.S. 13

Medicare's readmission program

Excess readmission ratio: this hospital's predicted readmissions divided by the number expected for a typical hospital with the same patients. Above 1.00 means more readmissions than expected.

ConditionRatioPatientsReadmissions
Pneumonia 0.993 – Fewer than expected

Readmission rates count Medicare patients who were admitted to any acute-care hospital within 30 days of leaving this one, adjusted for how sick they were. "Better" or "worse" means CMS found the difference from the national rate statistically significant; most hospitals are "no different". Return-day and outpatient-surgery measures compare the hospital with what CMS expected for its own patients. The Readmissions Reduction Program ratios are shown as CMS publishes them; whether a hospital's payments are reduced depends on how its ratios compare with similar hospitals, so a ratio above 1.00 alone doesn't mean a penalty. About the data.

Timely and effective care

Centers for Medicare & Medicaid Services · all patients unless noted · Oct 2024 – Sep 2025

Westfield Memorial Hospital's emergency department is classed by CMS as low volume.

MeasureThis hospitalU.S.*
Typical time in the ER before going homeMedian minutes from arrival to leaving, for ER patients sent home (not counting mental health patients or transfers). Lower is better. 450 patients. 120 min 162 min
Typical ER time for patients transferred to another facilityMedian minutes from arrival to leaving. Lower is better. 44 patients. 343 min 287 min
Patients who left the ER before being seenLower is better. 9,700 patients. 1% 2%
Health care workers vaccinated against fluHigher is better. 126 patients. 80% 78%
Colonoscopy: right follow-up interval for average-risk patientsHigher is better. 42 patients. 100% 93%
Blood clot prevention givenHigher is better. 91 patients. 76% 90%*

CMS publishes these process-of-care measures without a better/worse verdict, so the U.S. figure is shown for context; small differences, or results based on few patients, may not mean much. *Median of all hospitals CMS reports, where CMS publishes no national figure. About the data.

Medicare spending and payment programs

Centers for Medicare & Medicaid Services

Hospital-acquired conditions · FY 2026
No penalty
Not in the worst-performing quarter on infections and patient-safety problems. 719 of 3,012 hospitals were penalized.
Medicare spending per patient
0.86
14% less than the national median per hospital stay (about $23,578 vs $27,417), counting Medicare spending from 3 days before admission to 30 days after discharge.

The Hospital-Acquired Condition Reduction Program cuts Medicare payments by 1% for the quarter of hospitals with the worst scores. The Hospital Value-Based Purchasing Program withholds a small share of every hospital's Medicare payments and pays it back according to the total performance score. A spending ratio of 1.00 equals the national median; spending reflects prices, the services patients received and care after discharge, not quality. Some hospitals, such as critical access, children's and cancer hospitals, are not part of these programs. About the data.

Care after a stay at Westfield Memorial Hospital

Medicare-certified providers near this hospital, with their CMS ratings. A hospital discharge planner can make the referral.

Skilled nursing facilities nearby

Skilled nursing ratings and inspections at Nursing Homes In Each State

Dialysis centers nearby See more

Home health agencies nearby See more

Hospice care providers nearby See more

Source: CMS Care Compare. Distances are approximate.

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Find doctors in Westfield

Medicare-enrolled specialists with a practice in Westfield, with addresses, phone numbers and the hospitals they work with.

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Prices at Westfield Memorial Hospital

Federal rules require hospitals to publish their prices, including the rates they've negotiated with each insurer and their cash prices. Westfield Memorial Hospital lists them here:

From the hospital's price transparency file (www.ahn.org/cms-hpt.txt), checked Oct 31, 2026. For an estimate of what you'll pay, ask the hospital or your insurer; Medicare's averages are on our procedure cost pages.

What Medicare paid at Westfield Memorial Hospital

Centers for Medicare & Medicaid Services · original Medicare patients · 2024

Average hospital charges and actual payments for the procedure Medicare patients most often had here, compared with the average for New York.

Outpatient services

ServiceServicesAvg billedAvg allowed
Comprehensive Observation ServicesAPC 8011 17 $11,090 $2,731

Charges are the hospital's list prices; payments are what Medicare, the patient and any other insurer actually paid (for outpatient services, Medicare's allowed amount). Private insurance prices differ. "vs state" compares this hospital's average payment with the state average for the same stay. All procedure costs.

Size and finances

Medicare cost report · fiscal year ending Dec 2024

Beds
4
Reported to Medicare, FY2024
Employees
70
Full-time equivalent
Discharges
113
Inpatient stays a year
Patient revenue
$8.8 million
Net of discounts
Charity care
$393,000
2.7% of expenses
Bad debt
$376,000
Unpaid patient bills

As reported by the hospital to CMS; not audited. Operating margin is income from patient care divided by net patient revenue and leaves out investment income and donations. Compare New York hospital finances.

Who owns Westfield Memorial Hospital

Medicare enrollment and ownership records (PECOS)

11 doctors and other clinicians list Westfield Memorial Hospital as a hospital affiliation in Medicare's clinician directory.

Organizations with 5% or more ownership (directly or through other companies), partnership interests or operational control, as the hospital reported them to Medicare. Records can lag behind recent sales. Individuals are not listed. Who owns America's hospitals.

Non-profit finances

IRS Form 990 · tax year ending Dec 2023 · Westfield Memorial Hospital Foundation Inc (EIN 22-2270533)

Revenue
$553,000
Expenses
$365,000
Surplus
$188,000
34.0% of revenue

As filed with the IRS by Westfield Memorial Hospital Foundation Inc, which also files for 1 other hospital listed here, so the figures cover more than this hospital. Matched by name and address, so check the filing to confirm it's the right organization. See the full Form 990 filings · Non-profit hospital finances.

The area around Westfield Memorial Hospital

HRSA shortage designations and BLS pay data

Primary care: Parts of Chautauqua are federally designated health professional shortage areas (1 designation). Highest shortage score 17.

Mental health: Parts of Chautauqua are federally designated health professional shortage areas (1 designation). Highest shortage score 17.

Dental: Parts of Chautauqua are federally designated health professional shortage areas (1 designation). Highest shortage score 18.

Nurse pay: registered nurses in New York earn a median $109,440 a year. Healthcare salaries in New York.

Shortage areas are designated by the Health Resources and Services Administration where there are too few primary care, mental health or dental providers for the population; scores run from 0 to 25 for primary and mental health care and 0 to 26 for dental care, higher meaning greater need. New York shortage areas

Cite this data

Writing about Westfield Memorial Hospital? You're welcome to quote these figures. They are free to use under CC BY 4.0: please credit HospitalsInEachState.com and link to this page.

Figures as of the July 2026 CMS release Updated automatically when CMS publishes new data Permanent link: hospitalsineachstate.com/hospitals/new-york/westfield/westfield-memorial-hospital-inc/189-e-main-st/

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