Source: CMS Care Compare, October 2026 releaseER figures are medians, not live waitsAbout the data
Visiting Brooks Memorial Hospital
Dunkirk, NY 14048
County: Chautauqua Directions Apple Maps Call (716) 366-1111
- Photo ID and your insurance, Medicare or Medicaid card
- A list of your medicines, doses and allergies
- Your doctor's name and phone number
- A phone charger
Official links: Website for Brooks Memorial Hospital (opens the hospital's site)
Nearby hospitals
- 16mi Westfield Memorial Hospital Westfield, NY · Emergency room Call Westfield Memorial Hospital Directions to Westfield Memorial Hospital (Google Maps) Details for Westfield Memorial Hospital
- 27mi UPMC Chautauqua at Wca Jamestown, NY · Emergency room · median ER visit 2 hr 56 min Call UPMC Chautauqua at Wca Directions to UPMC Chautauqua at Wca (Google Maps) Details for UPMC Chautauqua at Wca
- 34mi Bertrand Chaffee Hospital Springville, NY · Emergency room · median ER visit 2 hr 33 min Call Bertrand Chaffee Hospital Directions to Bertrand Chaffee Hospital (Google Maps) Details for Bertrand Chaffee Hospital
Quick answers about Brooks Memorial Hospital
How long is the ER wait at Brooks Memorial Hospital?
CMS doesn't publish live wait times. Over the 12 months CMS reported, patients treated and sent home spent a median of 2 hr 42 min in the Brooks Memorial Hospital emergency room (the average across New York hospitals is 3 hr 21 min). 3% of ER patients left before being seen. For tonight's wait, check the hospital's website (opens the hospital's own site) or call (716) 366-1111. In an emergency, call 911.
What is the phone number for Brooks Memorial Hospital?
The main phone number for Brooks Memorial Hospital is (716) 366-1111, from Medicare's hospital records.
Call (716) 366-1111What is the address of Brooks Memorial Hospital?
Brooks Memorial Hospital is at 529 Central Ave, Dunkirk, NY 14048.
Directions (opens Google Maps)Does Brooks Memorial Hospital have an emergency room?
Yes. Brooks Memorial Hospital has an emergency department, according to Medicare data.
What is Brooks Memorial Hospital's Medicare star rating?
Brooks Memorial Hospital has an overall rating of 1 out of 5 stars from the Centers for Medicare & Medicaid Services (CMS). Star ratings come from CMS quality and safety measures, not patient reviews.
Quality and performance
Centers for Medicare & Medicaid Services · data as of October 2026
Patients treated and sent home from the emergency department at Brooks Memorial Hospital spend a median of 2 hours 42 minutes there. That is 39 minutes shorter than the average across New York hospitals (3 hours 21 minutes).
Source: CMS Hospital General Information and Timely & Effective Care. Wait times are a median over a past 12-month reporting period, not live data. Not affiliated with CMS or with Brooks Memorial Hospital. For a medical emergency, call 911.
Compare ER waits across New York · How New York hospitals rank on star ratings · How we source this data · Something wrong on this page? Tell us
What patients say
CMS patient survey (HCAHPS) · 200 completed surveys · patients discharged Jan 2025 – Dec 2025
Patients gave Brooks Memorial Hospital a 4-star patient experience rating out of 5. 63% would definitely recommend it (U.S. average 71%). 67% rated it 9 or 10 out of 10.
The patient survey (HCAHPS) asks a random sample of adult patients about their recent hospital stay. CMS adjusts the results for the mix of patients and how the survey was done, so hospitals can be compared fairly. About the data.
Infections, complications and deaths
Centers for Medicare & Medicaid Services · compared with hospitals nationwide
Of the 1 hospital-acquired infection CMS could compare, Brooks Memorial Hospital was better than the national benchmark on 0 and worse on 1. Its rate of serious complications was same as national.
Hospital-acquired infections
Serious complications
Death rates within 30 days
| Patients treated for | This hospital | U.S. |
|---|---|---|
| Heart failure patients | 14.3% | 11.1% |
| Pneumonia patients | 17.3% | 15.2% |
| COPD patients | 8.4% | 8.6% |
| Hospital-wide, all conditions | 4.8% | 3.9% |
Risk-adjusted rates. CMS has not published a statistical better/worse comparison for these death rates in the current release, so small differences from the U.S. rate may be chance.
Other complications
None of the other safety indicators CMS compares was statistically better or worse than national.
All 6 complication measures
| Measure | This hospital | U.S. | CMS comparison |
|---|---|---|---|
| Pressure ulcers (bed sores)per 1,000 patients | 1.12 | 0.55 | Same as national |
| Falls in the hospital that caused a broken boneper 1,000 patients | 0.27 | 0.24 | Same as national |
| Collapsed lung caused by a medical procedureper 1,000 patients | 0.18 | 0.18 | Same as national |
| Bleeding or blood clot under the skin after surgeryper 1,000 patients | 2.23 | 2.25 | Same as national |
| Blood clots in the lungs or legs after surgeryper 1,000 patients | 3.19 | 3.31 | Same as national |
| Accidental cuts or tears during abdominal surgeryper 1,000 patients | 1.02 | 1.04 | Same as national |
"Better" or "worse" means CMS found the difference from the national benchmark statistically significant; most hospitals are "no different". Infection results compare the infections a hospital reported with the number predicted for a hospital of its size and type (a ratio below 1 means fewer than predicted), for Jan 2025 – Dec 2025. Death and complication rates are risk-adjusted for how sick patients were. Each death rate counts deaths within 30 days of a hospital stay, pooled over one to three years of Medicare patients depending on the measure. About the data.
Health insurance at Brooks Memorial Hospital
Original Medicare: Medicare-certified, so it can bill Original Medicare (Medicare number 330229). Medicare Advantage plans have their own networks, which this section does not cover.
New York runs its own exchange, NY State of Health. Check its provider directory for Brooks Memorial Hospital.
Source: the insurers' 2027 machine-readable provider files listed in the CMS Marketplace public use files, loaded November 4, 2026, matched to hospitals by NPI from CMS Hospital Enrollments. How we match networks to hospitals Networks change; confirm with your insurer before you go.
Readmissions and return visits
Centers for Medicare & Medicaid Services · Medicare patients · Jul 2024 – Jun 2025
On the 2 readmission and return-visit measures CMS could compare, Brooks Memorial Hospital was no different from the national rate or its expected level.
Back in the hospital within 30 days
| After a stay for | This hospital | U.S. | CMS comparison |
|---|---|---|---|
| All conditions (hospital-wide)Medicare patients back in any hospital within 30 days of leaving. | 16.5% | 16.2% | Not compared |
| Heart failure | 21.4% | 21.3% | Not compared |
| Pneumonia | 18.2% | 17.3% | Not compared |
| COPD (chronic lung disease) | 19.7% | 20% | Not compared |
Return trips after a stay or procedure
Medicare's readmission program
Excess readmission ratio: this hospital's predicted readmissions divided by the number expected for a typical hospital with the same patients. Above 1.00 means more readmissions than expected. 2 of 3 conditions are above 1.00.
| Condition | Ratio | Patients | Readmissions |
|---|---|---|---|
| COPD | 1.007 | – | More than expected |
| Heart failure | 1.002 | – | More than expected |
| Pneumonia | 0.979 | – | Fewer than expected |
Readmission rates count Medicare patients who were admitted to any acute-care hospital within 30 days of leaving this one, adjusted for how sick they were. "Better" or "worse" means CMS found the difference from the national rate statistically significant; most hospitals are "no different". Return-day and outpatient-surgery measures compare the hospital with what CMS expected for its own patients. The Readmissions Reduction Program ratios are shown as CMS publishes them; whether a hospital's payments are reduced depends on how its ratios compare with similar hospitals, so a ratio above 1.00 alone doesn't mean a penalty. About the data.
Timely and effective care
Centers for Medicare & Medicaid Services · all patients unless noted · Jan 2025 – Dec 2025
Brooks Memorial Hospital's emergency department is classed by CMS as low volume.
| Measure | This hospital | U.S.* |
|---|---|---|
| Sepsis: got all recommended early treatmentPatients with severe sepsis or septic shock who received every step of the recommended early care bundle. Higher is better. 129 patients. | 60% | 66% |
| Septic shock: full treatment within 3 hoursHigher is better. 49 patients. | 61% | 75% |
| Typical time in the ER before going homeMedian minutes from arrival to leaving, for ER patients sent home (not counting mental health patients or transfers). Lower is better. 602 patients. | 162 min | 162 min |
| Typical ER time for mental health patients sent homeMedian minutes from arrival to leaving. Lower is better. 21 patients. | 176 min | 257 min |
| Typical ER time for patients transferred to another facilityMedian minutes from arrival to leaving. Lower is better. 43 patients. | 338 min | 287 min |
| Patients who left the ER before being seenLower is better. 18,549 patients. | 3% | 2% |
| Health care workers vaccinated against fluHigher is better. 510 patients. | 81% | 77% |
| Discharged on two opioids, or an opioid and a benzodiazepinePatients sent home with prescriptions that raise the risk of overdose when combined. Lower is better. 356 patients. | 20% | 16% |
| Colonoscopy: right follow-up interval for average-risk patientsHigher is better. 115 patients. | 99% | 93% |
| Blood clot prevention given in intensive careHigher is better. 162 patients. | 63% | 97%* |
CMS publishes these process-of-care measures without a better/worse verdict, so the U.S. figure is shown for context; small differences, or results based on few patients, may not mean much. *Median of all hospitals CMS reports, where CMS publishes no national figure. About the data.
Medicare spending and payment programs
Centers for Medicare & Medicaid Services
Value-based purchasing scores by area
| Area | Score (out of 100) |
|---|---|
| Clinical outcomesDeath rates and complications | 0 |
| Patient experiencePatient survey results | 46 |
| SafetyHospital-acquired infections | 0 |
| Efficiency and costMedicare spending per patient | 50 |
The Hospital-Acquired Condition Reduction Program cuts Medicare payments by 1% for the quarter of hospitals with the worst scores. The Hospital Value-Based Purchasing Program withholds a small share of every hospital's Medicare payments and pays it back according to the total performance score. A spending ratio of 1.00 equals the national median; spending reflects prices, the services patients received and care after discharge, not quality. Some hospitals, such as critical access, children's and cancer hospitals, are not part of these programs. About the data.
Care after a stay at Brooks Memorial Hospital
Medicare-certified providers near this hospital, with their CMS ratings. A hospital discharge planner can make the referral.
Skilled nursing facilities nearby
- 0.3mi Dunkirk Rehabilitation & Nursing Center Dunkirk, NY · 40 beds Medicare overall 5 of 5 stars · Short-stay quality 3 of 5
- 1.5mi Chautauqua Nursing and Rehabilitation Center Dunkirk, NY · 216 beds Medicare overall 2 of 5 stars · Short-stay quality 4 of 5
- 21mi Gowanda Rehabilitation and Nursing Center Gowanda, NY · 160 beds Medicare overall 1 of 5 stars · Short-stay quality 1 of 5
Skilled nursing ratings and inspections at Nursing Homes In Each State
Dialysis centers nearby See more
- 1.2mi DaVita Dunkirk DialysisDunkirk, NY
Source: CMS Care Compare. Distances are approximate.
Doctors at Brooks Memorial Hospital
138 Medicare-enrolled doctors and other clinicians list this hospital as an affiliation, across 20 specialties.
Find doctors in Dunkirk
Medicare-enrolled specialists with a practice in Dunkirk, with addresses, phone numbers and the hospitals they work with.
Federal rules require hospitals to publish their prices, including the rates they've negotiated with each insurer and their cash prices. Brooks Memorial Hospital lists them here:
From the hospital's price transparency file (brookshospital.org/cms-hpt.txt), checked Nov 14, 2026. For an estimate of what you'll pay, ask the hospital or your insurer; Medicare's averages are on our procedure cost pages.
What Medicare paid at Brooks Memorial Hospital
Centers for Medicare & Medicaid Services · original Medicare patients · 2024
Average hospital charges and actual payments for the procedures Medicare patients most often had here, compared with the average for New York.
Hospital stays
| Stay | Stays | Avg billed | Avg payment (Medicare + patient) | vs state |
|---|---|---|---|---|
| Septicemia or severe sepsis without ventilator >96 hours with major complicationsDRG 871 | 26 | $25,670 | $20,253 | −17% |
| Simple pneumonia and pleurisy with complicationsDRG 194 | 16 | $14,622 | $8,510 | −15% |
| Respiratory infections and inflammations with major complicationsDRG 177 | 15 | $27,750 | $17,863 | −8% |
| Chronic obstructive pulmonary disease with major complicationsDRG 190 | 15 | $22,250 | $10,828 | −23% |
| Simple pneumonia and pleurisy with major complicationsDRG 193 | 15 | $28,672 | $13,651 | −14% |
| Cellulitis without major complicationsDRG 603 | 11 | $16,132 | $9,110 | −18% |
| Septicemia or severe sepsis without ventilator >96 hours without major complicationsDRG 872 | 11 | $13,274 | $10,451 | −17% |
Outpatient services
| Service | Services | Avg billed | Avg allowed |
|---|---|---|---|
| Level 1 Intraocular ProceduresAPC 5491 | 95 | $4,402 | $2,646 |
| Comprehensive Observation ServicesAPC 8011 | 89 | $11,105 | $3,082 |
| Level 2 Excision/Biopsy/Incision and DrainageAPC 5072 | 32 | $2,864 | $1,841 |
| Level 4 Musculoskeletal ProceduresAPC 5114 | 12 | $14,622 | $8,123 |
| Level 5 Musculoskeletal ProceduresAPC 5115 | 12 | $24,385 | $14,917 |
Charges are the hospital's list prices; payments are what Medicare, the patient and any other insurer actually paid (for outpatient services, Medicare's allowed amount). Private insurance prices differ. "vs state" compares this hospital's average payment with the state average for the same stay. All procedure costs.
Size and finances
Medicare cost report · fiscal year ending Dec 2024
As reported by the hospital to CMS; not audited. Operating margin is income from patient care divided by net patient revenue and leaves out investment income and donations. Compare New York hospital finances.
Who owns Brooks Memorial Hospital
Medicare enrollment and ownership records (PECOS)
Medicare lists the hospital's legal name as Brooks-tlc Hospital System, Inc., a non-profit organization, incorporated 1978.
278 doctors and other clinicians list Brooks Memorial Hospital as a hospital affiliation in Medicare's clinician directory.
Organizations with 5% or more ownership (directly or through other companies), partnership interests or operational control, as the hospital reported them to Medicare. Records can lag behind recent sales. Individuals are not listed. Who owns America's hospitals.
Non-profit finances
IRS Form 990 · tax year ending Dec 2023 · Brooks-tlc Hospital System Inc (EIN 16-0743301)
As filed with the IRS by Brooks-tlc Hospital System Inc. Matched by name and address, so check the filing to confirm it's the right organization. See the full Form 990 filings · Non-profit hospital finances.
The area around Brooks Memorial Hospital
HRSA shortage designations and BLS pay data
Primary care: Parts of Chautauqua are federally designated health professional shortage areas (1 designation). Highest shortage score 17.
Mental health: Parts of Chautauqua are federally designated health professional shortage areas (1 designation). Highest shortage score 17.
Dental: Parts of Chautauqua are federally designated health professional shortage areas (1 designation). Highest shortage score 18.
Nurse pay: registered nurses in New York earn a median $109,440 a year. Healthcare salaries in New York.
Shortage areas are designated by the Health Resources and Services Administration where there are too few primary care, mental health or dental providers for the population; scores run from 0 to 25 for primary and mental health care and 0 to 26 for dental care, higher meaning greater need. New York shortage areas
Closest other hospitals
Healthcare pay in New York
Registered nurses across New York (all employers) earned a median of $109,440 a year (BLS, May 2025).Registered Nurse (RN) salary in New YorkNurse Practitioner salary in New YorkRespiratory Therapist salary in New YorkHealthcare salaries in New York
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Cite this data
Writing about Brooks Memorial Hospital? You're welcome to quote these figures. They are free to use under CC BY 4.0: please credit HospitalsInEachState.com and link to this page.