facebook tracking Keller Ach (West Point), West Point, NY: ER Visit 1h 7m

Keller Ach (West Point), West Point, NY

900 Washington Rd, West Point, NY 10996Orange County

Military acute care hospital Emergency room

Independent directory · data from CMS, not from this hospital

Keller Ach (West Point) is a military acute care hospital in West Point, New York, with an emergency department. According to HospitalsInEachState.com's analysis of the October 2026 CMS release, patients treated and sent home spend a median of 1 hr 7 min in its emergency department, 2 hr 14 min shorter than the average across New York hospitals (3 hr 21 min).

CMS did not publish an overall star rating for this hospital; hospitals that report too few quality measures are not rated.

Source: CMS Care Compare, October 2026 releaseER figures are medians, not live waitsAbout the data

Visiting Keller Ach (West Point)

Address 900 Washington Rd
West Point, NY 10996
County: Orange
Directions Apple Maps Call (845) 938-4034
Emergency room Yes. For patients treated and sent home, the median ER visit here lasts 1 hr 7 min (average across NY hospitals: 3 hr 21 min). Medicare's median time in the ER for patients treated and sent home; not a live wait. ER times across NY
What to bring
  • Photo ID and your insurance, Medicare or Medicaid card
  • A list of your medicines, doses and allergies
  • Your doctor's name and phone number
  • A phone charger
Visiting hours and parking vary: call ahead.

Quick answers about Keller Ach (West Point)

How long is the ER wait at Keller Ach (West Point)?

CMS doesn't publish live wait times. Over the 12 months CMS reported, patients treated and sent home spent a median of 1 hr 7 min in the Keller Ach (West Point) emergency room (the average across New York hospitals is 3 hr 21 min). 0% of ER patients left before being seen. For tonight's wait, call (845) 938-4034. In an emergency, call 911.

What is the phone number for Keller Ach (West Point)?

The main phone number for Keller Ach (West Point) is (845) 938-4034, from Medicare's hospital records.

Call (845) 938-4034
What is the address of Keller Ach (West Point)?

Keller Ach (West Point) is at 900 Washington Rd, West Point, NY 10996.

Directions (opens Google Maps)
Does Keller Ach (West Point) have an emergency room?

Yes. Keller Ach (West Point) has an emergency department, according to Medicare data.

Quality and performance

Centers for Medicare & Medicaid Services · data as of October 2026

Patients treated and sent home from the emergency department at Keller Ach (West Point) spend a median of 1 hour 7 minutes there. That is 2 hours 14 minutes shorter than the average across New York hospitals (3 hours 21 minutes).

Left before seen 0%
ER volume low
Type Acute Care - Department of Defense
Ownership Military

Source: CMS Hospital General Information and Timely & Effective Care. Wait times are a median over a past 12-month reporting period, not live data. Not affiliated with CMS or with Keller Ach (West Point). For a medical emergency, call 911.

Compare ER waits across New York · How we source this data · Something wrong on this page? Tell us

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What patients say

CMS patient survey (HCAHPS) · 62 completed surveys · patients discharged Jan 2025 – Dec 2025

96% would definitely recommend it (U.S. average 71%). 84% rated it 9 or 10 out of 10.

Would definitely recommend 96% U.S. 71% · NY 67%
Rated 9 or 10 of 10 84% U.S. 72% · NY 66%
Survey response rate 22% of patients surveyed
Nurse communicationDid nurses treat you with courtesy and respect, listen carefully and explain things clearly?
94% always · 1% sometimes or never · U.S. 80% always
Doctor communicationDid doctors treat you with courtesy and respect, listen carefully and explain things clearly?
90% always · 0% sometimes or never · U.S. 80% always
Communication about medicinesBefore giving you a new medicine, did staff tell you what it was for and its possible side effects?
80% always · 7% sometimes or never · U.S. 62% always
Discharge informationDid staff talk with you about help you would need at home and symptoms to watch for?
92% yes · 8% no · U.S. 86% yes
CleanlinessHow often were your room and bathroom kept clean?
85% always · 5% sometimes or never · U.S. 73% always
Overall hospital ratingUsing any number from 0 to 10, what number would you use to rate this hospital?
84% 9 or 10 · 1% 6 or lower · U.S. 72% 9 or 10
Would recommendWould you recommend this hospital to your friends and family?
96% definitely yes · 0% no · U.S. 71% definitely yes

The patient survey (HCAHPS) asks a random sample of adult patients about their recent hospital stay. CMS adjusts the results for the mix of patients and how the survey was done, so hospitals can be compared fairly. CMS gives a star rating only to hospitals with at least 100 completed surveys, so this hospital has answer percentages but no stars. These results come from fewer than 100 completed surveys, so CMS advises using them with caution. About the data.

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Health insurance at Keller Ach (West Point)

Original Medicare: Medicare-certified, so it can bill Original Medicare (Medicare number 33025F). Medicare Advantage plans have their own networks, which this section does not cover.

New York runs its own exchange, NY State of Health. Check its provider directory for Keller Ach (West Point).

Is Keller Ach (West Point) in your plan?

New York runs its own health insurance marketplace, so plan networks there aren't in HealthCare.gov's data.

Check on NY State of Health

Source: the insurers' 2027 machine-readable provider files listed in the CMS Marketplace public use files, loaded November 4, 2026, matched to hospitals by NPI from CMS Hospital Enrollments. How we match networks to hospitals Networks change; confirm with your insurer before you go.

Timely and effective care

Centers for Medicare & Medicaid Services · all patients unless noted · Jan 2025 – Dec 2025

Keller Ach (West Point)'s emergency department is classed by CMS as low volume.

MeasureThis hospitalU.S.
Typical time in the ER before going homeMedian minutes from arrival to leaving, for ER patients sent home (not counting mental health patients or transfers). Lower is better. 429 patients. 67 min 162 min
Patients who left the ER before being seenLower is better. 6,953 patients. 0% 2%
Colonoscopy: right follow-up interval for average-risk patientsHigher is better. 72 patients. 97% 93%

CMS publishes these process-of-care measures without a better/worse verdict, so the U.S. figure is shown for context; small differences, or results based on few patients, may not mean much. About the data.

Care after a stay at Keller Ach (West Point)

Medicare-certified providers near this hospital, with their CMS ratings. A hospital discharge planner can make the referral.

Skilled nursing facilities nearby

Skilled nursing ratings and inspections at Nursing Homes In Each State

Dialysis centers nearby See more

Home health agencies nearby See more

Hospice care providers nearby See more

Source: CMS Care Compare. Distances are approximate.

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The area around Keller Ach (West Point)

HRSA shortage designations and BLS pay data

Primary care: Parts of Orange are federally designated health professional shortage areas (1 designation). Highest shortage score 13.

Mental health: Parts of Orange are federally designated health professional shortage areas (1 designation). Highest shortage score 17.

Nurse pay: registered nurses in New York earn a median $109,440 a year. Healthcare salaries in New York.

Shortage areas are designated by the Health Resources and Services Administration where there are too few primary care, mental health or dental providers for the population; scores run from 0 to 25 for primary and mental health care and 0 to 26 for dental care, higher meaning greater need. New York shortage areas

Healthcare pay in New York

Registered nurses across New York (all employers) earned a median of $109,440 a year (BLS, May 2025).Registered Nurse (RN) salary in New YorkNurse Practitioner salary in New YorkRespiratory Therapist salary in New YorkHealthcare salaries in New York

Cite this data

Writing about Keller Ach (West Point)? You're welcome to quote these figures. They are free to use under CC BY 4.0: please credit HospitalsInEachState.com and link to this page.

Figures as of the October 2026 CMS release Updated automatically when CMS publishes new data Permanent link: hospitalsineachstate.com/hospitals/new-york/west-point/keller-ach-west-point/900-washington-rd/

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