Source: CMS Care Compare, October 2026 releaseER figures are medians, not live waitsAbout the data
Visiting The University of Vermont Health Network-Alice Hy
Malone, NY 12953
County: Franklin Directions Apple Maps Call (518) 481-2458
- Photo ID and your insurance, Medicare or Medicaid card
- A list of your medicines, doses and allergies
- Your doctor's name and phone number
- A phone charger
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Quick answers about The University of Vermont Health Network-Alice Hy
How long is the ER wait at The University of Vermont Health Network-Alice Hy?
CMS doesn't publish live wait times. Over the 12 months CMS reported, patients treated and sent home spent a median of 2 hr 33 min in the University of Vermont Health Network-Alice Hy emergency room (the average across New York hospitals is 3 hr 21 min). 1% of ER patients left before being seen. For tonight's wait, call (518) 481-2458. In an emergency, call 911.
What is the phone number for The University of Vermont Health Network-Alice Hy?
The main phone number for The University of Vermont Health Network-Alice Hy is (518) 481-2458, from Medicare's hospital records.
Call (518) 481-2458What is the address of The University of Vermont Health Network-Alice Hy?
The University of Vermont Health Network-Alice Hy is at 133 Park Street, PO Box 729, Malone, NY 12953.
Directions (opens Google Maps)Does The University of Vermont Health Network-Alice Hy have an emergency room?
Yes. The University of Vermont Health Network-Alice Hy has an emergency department, according to Medicare data.
What is The University of Vermont Health Network-Alice Hy's Medicare star rating?
The University of Vermont Health Network-Alice Hy has an overall rating of 1 out of 5 stars from the Centers for Medicare & Medicaid Services (CMS). Star ratings come from CMS quality and safety measures, not patient reviews.
Quality and performance
Centers for Medicare & Medicaid Services · data as of October 2026
Patients treated and sent home from the emergency department at The University of Vermont Health Network-Alice Hy spend a median of 2 hours 33 minutes there. That is 48 minutes shorter than the average across New York hospitals (3 hours 21 minutes).
Source: CMS Hospital General Information and Timely & Effective Care. Wait times are a median over a past 12-month reporting period, not live data. Not affiliated with CMS or with The University of Vermont Health Network-Alice Hy. For a medical emergency, call 911.
Compare ER waits across New York · How New York hospitals rank on star ratings · Other Critical Access hospitals in New York · How we source this data · Something wrong on this page? Tell us
What patients say
CMS patient survey (HCAHPS) · 159 completed surveys · patients discharged Jan 2025 – Dec 2025
Patients gave The University of Vermont Health Network-Alice Hy a 3-star patient experience rating out of 5. 59% would definitely recommend it (U.S. average 71%). 64% rated it 9 or 10 out of 10.
The patient survey (HCAHPS) asks a random sample of adult patients about their recent hospital stay. CMS adjusts the results for the mix of patients and how the survey was done, so hospitals can be compared fairly. About the data.
Infections, complications and deaths
Centers for Medicare & Medicaid Services · compared with hospitals nationwide
The University of Vermont Health Network-Alice Hy was no different from the national benchmark on the one hospital-acquired infection CMS could compare.
Hospital-acquired infections
Death rates within 30 days
| Patients treated for | This hospital | U.S. |
|---|---|---|
| Heart failure patients | 9.0% | 11.1% |
| Pneumonia patients | 16.6% | 15.2% |
| Hospital-wide, all conditions | 3.8% | 3.9% |
Risk-adjusted rates. CMS has not published a statistical better/worse comparison for these death rates in the current release, so small differences from the U.S. rate may be chance.
"Better" or "worse" means CMS found the difference from the national benchmark statistically significant; most hospitals are "no different". Infection results compare the infections a hospital reported with the number predicted for a hospital of its size and type (a ratio below 1 means fewer than predicted), for Jan 2025 – Dec 2025. Death and complication rates are risk-adjusted for how sick patients were. Each death rate counts deaths within 30 days of a hospital stay, pooled over one to three years of Medicare patients depending on the measure. About the data.
Health insurance at The University of Vermont Health Network-Alice Hy
Original Medicare: Medicare-certified, so it can bill Original Medicare (Medicare number 331321). Medicare Advantage plans have their own networks, which this section does not cover.
New York runs its own exchange, NY State of Health. Check its provider directory for The University of Vermont Health Network-Alice Hy.
Source: the insurers' 2027 machine-readable provider files listed in the CMS Marketplace public use files, loaded November 4, 2026, matched to hospitals by NPI from CMS Hospital Enrollments. How we match networks to hospitals Networks change; confirm with your insurer before you go.
Readmissions and return visits
Centers for Medicare & Medicaid Services · Medicare patients · Jul 2024 – Jun 2025
On the 2 readmission and return-visit measures CMS could compare, The University of Vermont Health Network-Alice Hy was no different from the national rate or its expected level.
Back in the hospital within 30 days
| After a stay for | This hospital | U.S. | CMS comparison |
|---|---|---|---|
| All conditions (hospital-wide)Medicare patients back in any hospital within 30 days of leaving. | 15.9% | 16.2% | Not compared |
| Heart failure | 20.8% | 21.3% | Not compared |
| Pneumonia | 17.2% | 17.3% | Not compared |
| COPD (chronic lung disease) | 20% | 20% | Not compared |
Return trips after a stay or procedure
Readmission rates count Medicare patients who were admitted to any acute-care hospital within 30 days of leaving this one, adjusted for how sick they were. "Better" or "worse" means CMS found the difference from the national rate statistically significant; most hospitals are "no different". Return-day and outpatient-surgery measures compare the hospital with what CMS expected for its own patients. The Readmissions Reduction Program ratios are shown as CMS publishes them; whether a hospital's payments are reduced depends on how its ratios compare with similar hospitals, so a ratio above 1.00 alone doesn't mean a penalty. About the data.
Timely and effective care
Centers for Medicare & Medicaid Services · all patients unless noted · Jan 2025 – Dec 2025
The University of Vermont Health Network-Alice Hy's emergency department is classed by CMS as low volume.
| Measure | This hospital | U.S. |
|---|---|---|
| Sepsis: got all recommended early treatmentPatients with severe sepsis or septic shock who received every step of the recommended early care bundle. Higher is better. 39 patients. | 79% | 66% |
| Septic shock: full treatment within 3 hoursHigher is better. 11 patients. | 91% | 75% |
| Stroke: brain scan read within 45 minutes of ER arrivalPatients arriving with stroke symptoms whose head CT or MRI was interpreted within 45 minutes. Higher is better. 22 patients. | 14% | 69% |
| Typical time in the ER before going homeMedian minutes from arrival to leaving, for ER patients sent home (not counting mental health patients or transfers). Lower is better. 1,537 patients. | 153 min | 162 min |
| Typical ER time for mental health patients sent homeMedian minutes from arrival to leaving. Lower is better. 86 patients. | 280 min | 257 min |
| Patients who left the ER before being seenLower is better. 14,361 patients. | 1% | 2% |
| Health care workers vaccinated against fluHigher is better. 651 patients. | 80% | 77% |
| Discharged on two opioids, or an opioid and a benzodiazepinePatients sent home with prescriptions that raise the risk of overdose when combined. Lower is better. 194 patients. | 22% | 16% |
| Colonoscopy: right follow-up interval for average-risk patientsHigher is better. 82 patients. | 98% | 93% |
CMS publishes these process-of-care measures without a better/worse verdict, so the U.S. figure is shown for context; small differences, or results based on few patients, may not mean much. About the data.
Care after a stay at The University of Vermont Health Network-Alice Hy
Medicare-certified providers near this hospital, with their CMS ratings. A hospital discharge planner can make the referral.
Skilled nursing facilities nearby
- 1.3mi Alice Hyde Medical Center Malone, NY · 135 beds Medicare overall 3 of 5 stars · Short-stay quality 5 of 5 · Located in a hospital Abuse citation (CMS)
Skilled nursing ratings and inspections at Nursing Homes In Each State
Dialysis centers nearby See more
- 7.9mi Hastings Hemodialysis CenterMalone, NY
Home health agencies nearby See more
- 7.9mi Franklin County Public Health Services ChhaMalone, NY · 85% would recommend
Source: CMS Care Compare. Distances are approximate.
Doctors at The University of Vermont Health Network-Alice Hy
142 Medicare-enrolled doctors and other clinicians list this hospital as an affiliation, across 26 specialties.
Find doctors in Malone
Medicare-enrolled specialists with a practice in Malone, with addresses, phone numbers and the hospitals they work with.
Size and finances
Medicare cost report · fiscal year ending Sep 2024
As reported by the hospital to CMS; not audited. Operating margin is income from patient care divided by net patient revenue and leaves out investment income and donations. Compare New York hospital finances.
Who owns The University of Vermont Health Network-Alice Hy
Medicare enrollment and ownership records (PECOS)
Medicare lists the hospital's legal name as Alice Hyde Medical Center, a non-profit organization, incorporated 1905.
318 doctors and other clinicians list The University of Vermont Health Network-Alice Hy as a hospital affiliation in Medicare's clinician directory.
Organizations with 5% or more ownership (directly or through other companies), partnership interests or operational control, as the hospital reported them to Medicare. Records can lag behind recent sales. Individuals are not listed. Who owns America's hospitals.
Non-profit finances
IRS Form 990 · tax year ending Sep 2023 · Alice Hyde Medical Center (EIN 15-0346515)
As filed with the IRS by Alice Hyde Medical Center. Matched by name and address, so check the filing to confirm it's the right organization. See the full Form 990 filings · Non-profit hospital finances.
The area around The University of Vermont Health Network-Alice Hy
HRSA shortage designations and BLS pay data
Primary care: Parts of Franklin are federally designated health professional shortage areas (1 designation). Highest shortage score 14.
Mental health: Franklin is a federally designated health professional shortage area. Highest shortage score 12.
Dental: Parts of Franklin are federally designated health professional shortage areas (1 designation). Highest shortage score 18.
Nurse pay: registered nurses in New York earn a median $109,440 a year. Healthcare salaries in New York.
Shortage areas are designated by the Health Resources and Services Administration where there are too few primary care, mental health or dental providers for the population; scores run from 0 to 25 for primary and mental health care and 0 to 26 for dental care, higher meaning greater need. New York shortage areas
Closest other hospitals
Healthcare pay in New York
Registered nurses across New York (all employers) earned a median of $109,440 a year (BLS, May 2025).Registered Nurse (RN) salary in New YorkNurse Practitioner salary in New YorkRespiratory Therapist salary in New YorkHealthcare salaries in New York
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Cite this data
Writing about The University of Vermont Health Network-Alice Hy? You're welcome to quote these figures. They are free to use under CC BY 4.0: please credit HospitalsInEachState.com and link to this page.