facebook tracking New Ulm Medical Center, New Ulm, MN: ER Visit 1h 40m

New Ulm Medical Center, New Ulm, MN

1324 5th North St, New Ulm, MN 56073Brown County

Critical access hospital 24 beds (Medicare cost report FY2024) Emergency room

Independent directory · data from CMS, not from this hospital

New Ulm Medical Center is a non-profit critical access hospital in New Ulm, Minnesota, with an emergency department. According to HospitalsInEachState.com's analysis of the July 2026 CMS release, patients treated and sent home spend a median of 1 hr 40 min in its emergency department, 35 min shorter than the average across Minnesota hospitals (2 hr 15 min). Medicare rates it 5 out of 5 stars overall, and patients give it 4 out of 5 in the Medicare patient survey.

In a mental health crisis? Free, 24/7 Suicide & Crisis Lifeline. Emergency? Call 911.

Visiting New Ulm Medical Center

Address 1324 5th North St
New Ulm, MN 56073
County: Brown
Directions Apple Maps Call (507) 217-5000
Emergency room Yes. For patients treated and sent home, the median ER visit here lasts 1 hr 40 min (average across MN hospitals: 2 hr 15 min). Medicare's median time in the ER for patients treated and sent home; not a live wait. ER times across MN
What to bring
  • Photo ID and your insurance, Medicare or Medicaid card
  • A list of your medicines, doses and allergies
  • Your doctor's name and phone number
  • A phone charger
Visiting hours and parking vary: call ahead.

Official links: Website for New Ulm Medical Center (opens the hospital's site)

Quick answers about New Ulm Medical Center

How long is the ER wait at New Ulm Medical Center?

CMS doesn't publish live wait times. Over the 12 months CMS reported, patients treated and sent home spent a median of 1 hr 40 min in the New Ulm Medical Center emergency room (the average across Minnesota hospitals is 2 hr 15 min). 0% of ER patients left before being seen. For tonight's wait, check the hospital's website (opens the hospital's own site) or call (507) 217-5000. In an emergency, call 911.

What is the phone number for New Ulm Medical Center?

The main phone number for New Ulm Medical Center is (507) 217-5000, from Medicare's hospital records.

Call (507) 217-5000
What is the address of New Ulm Medical Center?

New Ulm Medical Center is at 1324 5th North St, New Ulm, MN 56073.

Directions (opens Google Maps)
Does New Ulm Medical Center have an emergency room?

Yes. New Ulm Medical Center has an emergency department, according to Medicare data.

What is New Ulm Medical Center's Medicare star rating?

New Ulm Medical Center has an overall rating of 5 out of 5 stars from the Centers for Medicare & Medicaid Services (CMS). Star ratings come from CMS quality and safety measures, not patient reviews.

Quality and performance

Centers for Medicare & Medicaid Services · data as of July 2026

Patients treated and sent home from the emergency department at New Ulm Medical Center spend a median of 1 hour 40 minutes there. That is 35 minutes shorter than the average across Minnesota hospitals (2 hours 15 minutes).

CMS rating ★★★★★ 5/5
Left before seen 0%
ER volume low
Type Critical access
Ownership Non-profit
Maternity Birthing-friendly

Source: CMS Hospital General Information and Timely & Effective Care. Wait times are a median over a past 12-month reporting period, not live data. Not affiliated with CMS or with New Ulm Medical Center. For a medical emergency, call 911.

Compare ER waits across Minnesota · How Minnesota hospitals rank on star ratings · Other Critical Access hospitals in Minnesota · How we source this data · Something wrong on this page? Tell us

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What patients say

CMS patient survey (HCAHPS) · 373 completed surveys · patients discharged Oct 2024 – Sep 2025

Patients gave New Ulm Medical Center a 4-star patient experience rating out of 5. 79% would definitely recommend it (U.S. average 71%). 82% rated it 9 or 10 out of 10.

Patient star rating ★★★★★ 4 out of 5
Would definitely recommend 79% U.S. 71% · MN 74%
Rated 9 or 10 of 10 82% U.S. 72% · MN 75%
Survey response rate 32% of patients surveyed
Nurse communicationDid nurses treat you with courtesy and respect, listen carefully and explain things clearly?
★★★★★
88% always · 1% sometimes or never · U.S. 80% always
Doctor communicationDid doctors treat you with courtesy and respect, listen carefully and explain things clearly?
★★★★★
86% always · 2% sometimes or never · U.S. 80% always
Communication about medicinesBefore giving you a new medicine, did staff tell you what it was for and its possible side effects?
★★★★★
65% always · 15% sometimes or never · U.S. 62% always
Discharge informationDid staff talk with you about help you would need at home and symptoms to watch for?
★★★★★
92% yes · 8% no · U.S. 86% yes
CleanlinessHow often were your room and bathroom kept clean?
★★★★★
79% always · 6% sometimes or never · U.S. 74% always
Quiet at nightHow often was the area around your room quiet at night?
★★★★★
61% always · 7% sometimes or never · U.S. 60% always
Overall hospital ratingUsing any number from 0 to 10, what number would you use to rate this hospital?
★★★★★
82% 9 or 10 · 3% 6 or lower · U.S. 72% 9 or 10
Would recommendWould you recommend this hospital to your friends and family?
★★★★★
79% definitely yes · 1% no · U.S. 71% definitely yes

The patient survey (HCAHPS) asks a random sample of adult patients about their recent hospital stay. CMS adjusts the results for the mix of patients and how the survey was done, so hospitals can be compared fairly. About the data.

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Infections, complications and deaths

Centers for Medicare & Medicaid Services · compared with hospitals nationwide

New Ulm Medical Center was no different from the national benchmark on all 2 hospital-acquired infections CMS could compare.

Hospital-acquired infections

Catheter-associated urinary tract infections (CAUTI)Urinary tract infections in patients with a urinary catheter, in ICUs and select wards.
Same as national 0 infections vs 1.2 predicted · ratio 0.00
C. diff intestinal infectionsClostridioides difficile infections, a bacteria that causes severe diarrhea, often after antibiotics.
Same as national 1 infections vs 1.4 predicted · ratio 0.70

Death rates within 30 days

Patients treated forThis hospitalU.S.
Heart failure patients 10.1% 11.1%
Pneumonia patients 10.8% 15.2%
Stroke patients 11.9% 11.9%
Hospital-wide, all conditions 3.5% 3.9%

Risk-adjusted rates. CMS has not published a statistical better/worse comparison for these death rates in the current release, so small differences from the U.S. rate may be chance.

Other complications

None of the other safety indicators CMS compares was statistically better or worse than national.

All 1 complication measures
MeasureThis hospitalU.S.CMS comparison
Complications after hip or knee replacement% of patients 4.5 4.1 Not compared

"Better" or "worse" means CMS found the difference from the national benchmark statistically significant; most hospitals are "no different". Infection results compare the infections a hospital reported with the number predicted for a hospital of its size and type (a ratio below 1 means fewer than predicted), for Oct 2024 – Sep 2025. Death and complication rates are risk-adjusted for how sick patients were. Each death rate counts deaths within 30 days of a hospital stay, pooled over one to three years of Medicare patients depending on the measure. About the data.

Health insurance at New Ulm Medical Center

Original Medicare: Medicare-certified, so it can bill Original Medicare (Medicare number 241378). Medicare Advantage plans have their own networks, which this section does not cover.

Minnesota runs its own exchange, MNSure. Check its provider directory for New Ulm Medical Center.

Is New Ulm Medical Center in your plan?

Minnesota runs its own health insurance marketplace, so plan networks there aren't in HealthCare.gov's data.

Check on MNSure

Source: the insurers' 2027 machine-readable provider files listed in the CMS Marketplace public use files, loaded November 4, 2026, matched to hospitals by NPI from CMS Hospital Enrollments. How we match networks to hospitals Networks change; confirm with your insurer before you go.

Readmissions and return visits

Centers for Medicare & Medicaid Services · Medicare patients · Jul 2023 – Jun 2025

On the 4 readmission and return-visit measures CMS could compare, New Ulm Medical Center was no different from the national rate or its expected level.

Back in the hospital within 30 days

After a stay forThis hospitalU.S.CMS comparison
Heart failure 20.4% 21.3% Not compared
Pneumonia 17.2% 17.3% Not compared
COPD (chronic lung disease) 19.4% 20% Not compared
Hip or knee replacement 6.2% 5.8% Not compared

Return trips after a stay or procedure

Extra days back in hospital after heart failureDays spent back in the ER, under observation or readmitted within 30 days, per 100 discharges, compared with what was expected.
Not compared -19.2 days per 100 discharges vs expected · U.S. +1.3
Extra days back in hospital after pneumoniaDays spent back in the ER, under observation or readmitted within 30 days, per 100 discharges, compared with what was expected.
Not compared -29.7 days per 100 discharges vs expected · U.S. +3.9
Hospital visits within 7 days of an outpatient colonoscopyUnplanned hospital visits per 1,000 colonoscopies.
Same as national 12.4 per 1,000 procedures · U.S. 13
Chemotherapy patients admitted to hospitalInpatient admissions within 30 days of outpatient chemotherapy, per 100 patients.
Same as national 11.1 per 100 patients · U.S. 10.7
Chemotherapy patients visiting the ERER visits within 30 days of outpatient chemotherapy, per 100 patients.
Same as national 6.5 per 100 patients · U.S. 5.4
Hospital visits after outpatient surgeryUnplanned visits within 7 days of same-day surgery, as a ratio to the number expected (1.00 = expected).
As expected 1.00 1.00 = expected · U.S. 1.00

Readmission rates count Medicare patients who were admitted to any acute-care hospital within 30 days of leaving this one, adjusted for how sick they were. "Better" or "worse" means CMS found the difference from the national rate statistically significant; most hospitals are "no different". Return-day and outpatient-surgery measures compare the hospital with what CMS expected for its own patients. The Readmissions Reduction Program ratios are shown as CMS publishes them; whether a hospital's payments are reduced depends on how its ratios compare with similar hospitals, so a ratio above 1.00 alone doesn't mean a penalty. About the data.

Timely and effective care

Centers for Medicare & Medicaid Services · all patients unless noted · Oct 2024 – Sep 2025

New Ulm Medical Center's emergency department is classed by CMS as low volume.

MeasureThis hospitalU.S.
Sepsis: got all recommended early treatmentPatients with severe sepsis or septic shock who received every step of the recommended early care bundle. Higher is better. 96 patients. 50% 65%
Septic shock: full treatment within 3 hoursHigher is better. 32 patients. 47% 73%
Typical time in the ER before going homeMedian minutes from arrival to leaving, for ER patients sent home (not counting mental health patients or transfers). Lower is better. 376 patients. 100 min 162 min
Typical ER time for mental health patients sent homeMedian minutes from arrival to leaving. Lower is better. 14 patients. 118 min 257 min
Typical ER time for patients transferred to another facilityMedian minutes from arrival to leaving. Lower is better. 15 patients. 391 min 287 min
Patients who left the ER before being seenLower is better. 11,285 patients. 0% 2%
Health care workers vaccinated against fluHigher is better. 1,104 patients. 75% 78%
Discharged on two opioids, or an opioid and a benzodiazepinePatients sent home with prescriptions that raise the risk of overdose when combined. Lower is better. 377 patients. 11% 15%
Colonoscopy: right follow-up interval for average-risk patientsHigher is better. 200 patients. 96% 93%

CMS publishes these process-of-care measures without a better/worse verdict, so the U.S. figure is shown for context; small differences, or results based on few patients, may not mean much. About the data.

Maternity care

Centers for Medicare & Medicaid Services · reported by the hospital · Jan 2024 – Dec 2024

Maternity safety practices (CMS SM-7)Whether the hospital reports taking part in a state or national perinatal quality program and following its patient-safety practices.
Yes

Maternity measures are reported by hospitals that deliver babies. The U.S. figure is the median of the hospitals CMS reports, not a CMS verdict. About the data.

Care after a stay at New Ulm Medical Center

Medicare-certified providers near this hospital, with their CMS ratings. A hospital discharge planner can make the referral.

Skilled nursing facilities nearby

Skilled nursing ratings and inspections at Nursing Homes In Each State

Dialysis centers nearby See more

Home health agencies nearby See more

Source: CMS Care Compare. Distances are approximate.

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Inpatient psychiatric unit

In a mental health crisis? Free, 24/7 Suicide & Crisis Lifeline. Emergency? Call 911.

CMS Inpatient psychiatric care Quality Reporting Program, data through March 2025 · unit CCN 241378

New Ulm Medical Center runs an inpatient psychiatric unit that reports its own results to Medicare. Readmitted within 30 days: 18% here, against 19% nationally. Where CMS compares facilities statistically, this one is no different from the national rate.

After discharge

Readmitted within 30 days Patients readmitted to any hospital within 30 days of discharge (risk-adjusted). CMS compares each facility with the national rate. Based on 59 patients. Jul 2022 – Jun 2024.
18% U.S. 19% Same as national
Discharge record sent Patients whose discharge record, with the required details, was sent with them or to their next provider. Based on 266 patients. Jan 2024 – Dec 2024.
82% U.S. 63% · top 10% 99%

During the stay

Physical restraint use Hours patients spent in physical restraints for every 1,000 hours of inpatient care. Lower is better. Jan 2024 – Dec 2024.
0.14 U.S. 0.29
Seclusion use Hours patients spent in seclusion for every 1,000 hours of inpatient care. Lower is better. Jan 2024 – Dec 2024.
0.11 U.S. 0.36
Screened for metabolic disorders Patients on antipsychotic medication who were screened for metabolic problems such as diabetes and high cholesterol. Based on 163 patients. Jan 2024 – Dec 2024.
88% U.S. 82% · top 10% 100%
Alcohol use help offered Patients with risky alcohol use who were given or offered a brief intervention. Based on 30 patients. Jan 2024 – Dec 2024.
23% U.S. 60% · top 10% 100%
Addiction treatment offered at discharge Patients with an alcohol or drug use disorder who were given or offered treatment when they left. Based on 30 patients. Jan 2024 – Dec 2024.
37% U.S. 72% · top 10% 100%
Tobacco treatment offered at discharge Tobacco users who were given or offered help to quit when they left. Based on 23 patients. Jan 2024 – Dec 2024.
0% U.S. 58% · top 10% 98%
Flu vaccination checked Patients assessed for and, where appropriate, given a flu vaccine. Based on 121 patients. Oct 2024 – Mar 2025.
98% U.S. 76% · top 10% 99%

Source: CMS Inpatient psychiatric care Quality Reporting Program (Provider Data Catalog). Better/worse labels appear only where CMS itself compared the facility with the national rate; other figures are shown next to the national figure for context. If you or someone you know is in crisis, call or text 988 (Suicide and Crisis Lifeline) or call 911.

Doctors at New Ulm Medical Center

127 Medicare-enrolled doctors and other clinicians list this hospital as an affiliation, across 21 specialties.

See all 127 clinicians

Find doctors in New Ulm

Medicare-enrolled specialists with a practice in New Ulm, with addresses, phone numbers and the hospitals they work with.

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Prices at New Ulm Medical Center

Federal rules require hospitals to publish their prices, including the rates they've negotiated with each insurer and their cash prices. New Ulm Medical Center lists them here:

From the hospital's price transparency file (www.allinahealth.org/cms-hpt.txt), checked Nov 7, 2026. For an estimate of what you'll pay, ask the hospital or your insurer; Medicare's averages are on our procedure cost pages.

Size and finances

Medicare cost report · fiscal year ending Dec 2024

Beds
24
Reported to Medicare, FY2024
Employees
369
Full-time equivalent
Discharges
1,564
Inpatient stays a year
Patient revenue
$139.0 million
Net of discounts
Operating margin
6.9%
On patient care
Charity care
$929,000
0.7% of expenses
Bad debt
$1.5 million
Unpaid patient bills

As reported by the hospital to CMS; not audited. Operating margin is income from patient care divided by net patient revenue and leaves out investment income and donations. Compare Minnesota hospital finances.

Who owns New Ulm Medical Center

Medicare enrollment and ownership records (PECOS)

Medicare lists the hospital's legal name as Allina Health System, a non-profit organization.

270 doctors and other clinicians list New Ulm Medical Center as a hospital affiliation in Medicare's clinician directory.

Organizations with 5% or more ownership (directly or through other companies), partnership interests or operational control, as the hospital reported them to Medicare. Records can lag behind recent sales. Individuals are not listed. Who owns America's hospitals.

Non-profit finances

IRS Form 990 · tax year ending Dec 2023 · Allina Health System (EIN 36-3261413)

Revenue
$5.4 billion
Expenses
$5.6 billion
Deficit
$195.0 million
-3.6% of revenue
Officer pay
$22.8 million
Compensation of current officers, directors and key employees

As filed with the IRS by Allina Health System, which also files for 7 other hospitals listed here, so the figures cover more than this hospital. Matched by name and address, so check the filing to confirm it's the right organization. See the full Form 990 filings · Non-profit hospital finances.

The area around New Ulm Medical Center

HRSA shortage designations and BLS pay data

Mental health: Brown is a federally designated health professional shortage area. Highest shortage score 18.

Dental: Brown is a federally designated health professional shortage area. Highest shortage score 7.

Nurse pay: registered nurses in Minnesota earn a median $101,510 a year. Healthcare salaries in Minnesota.

Shortage areas are designated by the Health Resources and Services Administration where there are too few primary care, mental health or dental providers for the population; scores run from 0 to 25 for primary and mental health care and 0 to 26 for dental care, higher meaning greater need. Minnesota shortage areas

Healthcare pay in Minnesota

Registered nurses across Minnesota (all employers) earned a median of $101,510 a year (BLS, May 2025).Registered Nurse (RN) salary in MinnesotaNurse Practitioner salary in MinnesotaRespiratory Therapist salary in MinnesotaHealthcare salaries in Minnesota

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Cite this data

Writing about New Ulm Medical Center? You're welcome to quote these figures. They are free to use under CC BY 4.0: please credit HospitalsInEachState.com and link to this page.

Figures as of the July 2026 CMS release Updated automatically when CMS publishes new data Permanent link: hospitalsineachstate.com/hospitals/minnesota/new-ulm/new-ulm-medical-center/1324-5th-north-st/

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