Source: CMS Care Compare, July 2026 releaseER figures are medians, not live waitsAbout the data
Visiting Overton Brooks VA Medical Center (Shreveport)
Shreveport, LA 71101
County: Caddo Directions Apple Maps Call (318) 424-6037
- Photo ID and your insurance, Medicare or Medicaid card
- A list of your medicines, doses and allergies
- Your doctor's name and phone number
- A phone charger
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Quick answers about Overton Brooks VA Medical Center (Shreveport)
What is the phone number for Overton Brooks VA Medical Center (Shreveport)?
The main phone number for Overton Brooks VA Medical Center (Shreveport) is (318) 424-6037, from Medicare's hospital records.
Call (318) 424-6037What is the address of Overton Brooks VA Medical Center (Shreveport)?
Overton Brooks VA Medical Center (Shreveport) is at 510 East Stoner Avenue, Shreveport, LA 71101.
Directions (opens Google Maps)Does Overton Brooks VA Medical Center (Shreveport) have an emergency room?
Yes. Overton Brooks VA Medical Center (Shreveport) has an emergency department, according to Medicare data.
What is Overton Brooks VA Medical Center (Shreveport)'s Medicare star rating?
Overton Brooks VA Medical Center (Shreveport) has an overall rating of 2 out of 5 stars from the Centers for Medicare & Medicaid Services (CMS). Star ratings come from CMS quality and safety measures, not patient reviews.
Quality and performance
Centers for Medicare & Medicaid Services · data as of July 2026
CMS has not reported an emergency department wait time for Overton Brooks VA Medical Center (Shreveport). That usually means too few cases to report, or no emergency department.
Source: CMS Hospital General Information and Timely & Effective Care. Wait times are a median over a past 12-month reporting period, not live data. Not affiliated with CMS or with Overton Brooks VA Medical Center (Shreveport). For a medical emergency, call 911.
How Louisiana hospitals rank on star ratings · Other VA hospitals in Louisiana · How we source this data · Something wrong on this page? Tell us
What patients say
CMS patient survey (HCAHPS) · 495 completed surveys · patients discharged Oct 2024 – Sep 2025
Patients gave Overton Brooks VA Medical Center (Shreveport) a 3-star patient experience rating out of 5. 67% would definitely recommend it (U.S. average 71%). 68% rated it 9 or 10 out of 10.
The patient survey (HCAHPS) asks a random sample of adult patients about their recent hospital stay. CMS adjusts the results for the mix of patients and how the survey was done, so hospitals can be compared fairly. About the data.
Compare Overton Brooks VA Medical Center (Shreveport)
Infections, complications and deaths
Centers for Medicare & Medicaid Services · compared with hospitals nationwide
Overton Brooks VA Medical Center (Shreveport) was no different from the national benchmark on all 2 hospital-acquired infections CMS could compare. Its rate of serious complications was worse than national.
Hospital-acquired infections
Serious complications
Death rates within 30 days
| Patients treated for | This hospital | U.S. |
|---|---|---|
| Heart attack patients | 12.3% | 11.9% |
| Heart failure patients | 9.0% | 11.1% |
| Pneumonia patients | 14.8% | 15.2% |
| COPD patients | 8.0% | 8.6% |
| Hospital-wide, all conditions | 3.2% | 3.9% |
Risk-adjusted rates. CMS has not published a statistical better/worse comparison for these death rates in the current release, so small differences from the U.S. rate may be chance.
Other complications
All 10 complication measures
| Measure | This hospital | U.S. | CMS comparison |
|---|---|---|---|
| Pressure ulcers (bed sores)per 1,000 patients | 4.04 | 0.63 | Worse than national |
| Falls in the hospital that caused a broken boneper 1,000 patients | 0.24 | 0.27 | Same as national |
| Collapsed lung caused by a medical procedureper 1,000 patients | 0.3 | 0.21 | Same as national |
| Bleeding or blood clot under the skin after surgeryper 1,000 patients | 2.62 | 2.34 | Same as national |
| Kidney injury needing dialysis after surgeryper 1,000 patients | 1.62 | 1.67 | Same as national |
| Respiratory failure after surgeryper 1,000 patients | 14 | 9.42 | Same as national |
| Blood clots in the lungs or legs after surgeryper 1,000 patients | 4.39 | 3.52 | Same as national |
| Bloodstream infection (sepsis) after surgeryper 1,000 patients | 8.01 | 5.27 | Same as national |
| Surgical wound splitting openper 1,000 patients | 1.69 | 1.77 | Same as national |
| Accidental cuts or tears during abdominal surgeryper 1,000 patients | 0.98 | 1.06 | Same as national |
"Better" or "worse" means CMS found the difference from the national benchmark statistically significant; most hospitals are "no different". Infection results compare the infections a hospital reported with the number predicted for a hospital of its size and type (a ratio below 1 means fewer than predicted), for Oct 2024 – Sep 2025. Death and complication rates are risk-adjusted for how sick patients were. Each death rate counts deaths within 30 days of a hospital stay, pooled over one to three years of Medicare patients depending on the measure. About the data.
Health care eligibility at Overton Brooks VA Medical Center (Shreveport)
Overton Brooks VA Medical Center (Shreveport) is a VA medical center. VA hospitals care for veterans enrolled in VA health care; contact the VA to check your eligibility before you go.
Adults in Louisiana qualify for Medicaid up to 133% of the poverty line. Ask the hospital which Louisiana Medicaid plans it takes.
Source: the insurers' 2027 machine-readable provider files listed in the CMS Marketplace public use files, loaded November 4, 2026, matched to hospitals by NPI from CMS Hospital Enrollments. How we match networks to hospitals Networks change; confirm with your insurer before you go.
Readmissions and return visits
Centers for Medicare & Medicaid Services · Medicare patients · Jul 2023 – Jun 2025
Back in the hospital within 30 days
| After a stay for | This hospital | U.S. | CMS comparison |
|---|---|---|---|
| Heart attack | 14.2% | 14.4% | Not compared |
| Heart failure | 21.1% | 21.3% | Not compared |
| Pneumonia | 20.2% | 17.3% | Not compared |
| COPD (chronic lung disease) | 21.6% | 20% | Not compared |
Return trips after a stay or procedure
Readmission rates count Medicare patients who were admitted to any acute-care hospital within 30 days of leaving this one, adjusted for how sick they were. "Better" or "worse" means CMS found the difference from the national rate statistically significant; most hospitals are "no different". Return-day and outpatient-surgery measures compare the hospital with what CMS expected for its own patients. The Readmissions Reduction Program ratios are shown as CMS publishes them; whether a hospital's payments are reduced depends on how its ratios compare with similar hospitals, so a ratio above 1.00 alone doesn't mean a penalty. About the data.
Timely and effective care
Centers for Medicare & Medicaid Services · all patients unless noted · Oct 2024 – Sep 2025
Overton Brooks VA Medical Center (Shreveport)'s emergency department is classed by CMS as low volume.
| Measure | This hospital | U.S.* |
|---|---|---|
| Sepsis: got all recommended early treatmentPatients with severe sepsis or septic shock who received every step of the recommended early care bundle. Higher is better. 67 patients. | 75% | 65% |
| Patients who left the ER before being seenLower is better. 15,331 patients. | 1% | 2% |
| Health care workers vaccinated against fluHigher is better. 1,889 patients. | 79% | 78% |
| Blood clot prevention givenHigher is better. 1,016 patients. | 75% | 90%* |
| Blood clot prevention given in intensive careHigher is better. 255 patients. | 71% | 97%* |
| Stroke: discharged on clot-prevention medicineHigher is better. 27 patients. | 100% | 98%* |
CMS publishes these process-of-care measures without a better/worse verdict, so the U.S. figure is shown for context; small differences, or results based on few patients, may not mean much. *Median of all hospitals CMS reports, where CMS publishes no national figure. About the data.
Care after a stay at Overton Brooks VA Medical Center (Shreveport)
Medicare-certified providers near this hospital, with their CMS ratings. A hospital discharge planner can make the referral.
Skilled nursing facilities nearby
- 1.3mi Highland Place Rehab and Nursing Center Shreveport, LA · 227 beds Medicare overall 1 of 5 stars · Short-stay quality 1 of 5
- 1.9mi Northwest Louisiana Veterans Home Bossier City, LA · 8 beds Medicare overall 4 of 5 stars · Short-stay quality 1 of 5
- 2.4mi Pilgrim Manor Skilled Nursing and Rehabilitation Bossier City, LA · 155 beds Medicare overall 1 of 5 stars · Short-stay quality 2 of 5
Skilled nursing ratings and inspections at Nursing Homes In Each State
Dialysis centers nearby See more
- 1.3mi Fmcna - Shreveport RegionalShreveport, LA
- 1.5mi Willis Knighton Med Ctr-DialysisShreveport, LA
- 2.9mi DCI - ShreveportShreveport, LA
Home health agencies nearby See more
- 2.9mi Hme Hlth Dept Willis KnightonShreveport, LA · 85% would recommend
- 3.3mi Trucare Home Health WestShreveport, LA · 89% would recommend
- 3.3mi Ark La Tex Home Health, INC.Shreveport, LA · 80% would recommend
Hospice care providers nearby See more
- 1.5mi Allegiance HealthcareShreveport, LA Not rated
- 3.3mi Lifepath Hospice Care ServicesShreveport, LA · 93% would recommend
- 5.3mi GentivaBossier City, LA · 85% would recommend
Source: CMS Care Compare. Distances are approximate.
Find doctors in Shreveport
Medicare-enrolled specialists with a practice in Shreveport, with addresses, phone numbers and the hospitals they work with.
The area around Overton Brooks VA Medical Center (Shreveport)
HRSA shortage designations and BLS pay data
Primary care: Parts of Caddo are federally designated health professional shortage areas (1 designation). Highest shortage score 14.
Mental health: Parts of Caddo are federally designated health professional shortage areas (1 designation). Highest shortage score 21.
Dental: Parts of Caddo are federally designated health professional shortage areas (1 designation). Highest shortage score 19.
Nurse pay: registered nurses in Louisiana earn a median $80,230 a year. Healthcare salaries in Louisiana.
Shortage areas are designated by the Health Resources and Services Administration where there are too few primary care, mental health or dental providers for the population; scores run from 0 to 25 for primary and mental health care and 0 to 26 for dental care, higher meaning greater need. Louisiana shortage areas
Closest other hospitals
Healthcare pay in Louisiana
Registered nurses across Louisiana (all employers) earned a median of $80,230 a year (BLS, May 2025).Registered Nurse (RN) salary in LouisianaNurse Practitioner salary in LouisianaRespiratory Therapist salary in LouisianaHealthcare salaries in Louisiana
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Cite this data
Writing about Overton Brooks VA Medical Center (Shreveport)? You're welcome to quote these figures. They are free to use under CC BY 4.0: please credit HospitalsInEachState.com and link to this page.