facebook tracking St Charles Surgical Hospital: 1717 St Charles Ave - New Orleans, LA

St Charles Surgical Hospital, New Orleans, LA

1717 St Charles Ave, New Orleans, LA 70130Orleans County

Acute care hospital 39 beds (Medicare cost report FY2024) No ER listed in Medicare data

Independent directory · data from CMS, not from this hospital

St Charles Surgical Hospital is a physician-owned acute care hospital in New Orleans, Louisiana. CMS records show it does not provide emergency services. According to HospitalsInEachState.com's analysis of the October 2026 CMS release, patients give it 5 out of 5 stars in the Medicare patient survey.

Nearest ER 1.2 miSoutheast Louisiana Veterans Health Care System
Medicare star ratingNot ratedReason below
Patient survey 5 of 5Medicare patient survey stars
Beds39Medicare cost report FY2024

CMS did not publish an overall star rating for this hospital; hospitals that report too few quality measures are not rated.

Source: CMS Care Compare, October 2026 releaseER figures are medians, not live waitsAbout the data

Visiting St Charles Surgical Hospital

Address 1717 St Charles Ave
New Orleans, LA 70130
County: Orleans
Directions Apple Maps Call (504) 529-6600
Emergency room No ER listed in Medicare data. In an emergency call 911 or go to the nearest ER: Southeast Louisiana Veterans Health Care System, 1.2 miles away. ER or urgent care?
What to bring
  • Photo ID and your insurance, Medicare or Medicaid card
  • A list of your medicines, doses and allergies
  • Your doctor's name and phone number
  • A phone charger
Visiting hours and parking vary: call ahead.

Quick answers about St Charles Surgical Hospital

What is the phone number for St Charles Surgical Hospital?

The main phone number for St Charles Surgical Hospital is (504) 529-6600, from Medicare's hospital records.

Call (504) 529-6600
What is the address of St Charles Surgical Hospital?

St Charles Surgical Hospital is at 1717 St Charles Ave, New Orleans, LA 70130.

Directions (opens Google Maps)
Does St Charles Surgical Hospital have an emergency room?

No emergency room is listed for St Charles Surgical Hospital in Medicare data. For an emergency, call 911 or go to the nearest ER.

Quality and performance

Centers for Medicare & Medicaid Services · data as of October 2026

Type Acute Care
Ownership Physician-owned

CMS has not reported an emergency department wait time for St Charles Surgical Hospital. That usually means too few cases to report, or no emergency department.

Source: CMS Hospital General Information and Timely & Effective Care. Wait times are a median over a past 12-month reporting period, not live data. Not affiliated with CMS or with St Charles Surgical Hospital. For a medical emergency, call 911.

How we source this data · Something wrong on this page? Tell us

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What patients say

CMS patient survey (HCAHPS) · 281 completed surveys · patients discharged Jan 2025 – Dec 2025

Patients gave St Charles Surgical Hospital a 5-star patient experience rating out of 5. 96% would definitely recommend it (U.S. average 71%). 97% rated it 9 or 10 out of 10.

Patient star rating ★★★★★ 5 out of 5
Would definitely recommend 96% U.S. 71% · LA 75%
Rated 9 or 10 of 10 97% U.S. 72% · LA 75%
Survey response rate 57% of patients surveyed
Nurse communicationDid nurses treat you with courtesy and respect, listen carefully and explain things clearly?
★★★★★
90% always · 0% sometimes or never · U.S. 80% always
Doctor communicationDid doctors treat you with courtesy and respect, listen carefully and explain things clearly?
★★★★★
89% always · 1% sometimes or never · U.S. 80% always
Communication about medicinesBefore giving you a new medicine, did staff tell you what it was for and its possible side effects?
★★★★★
69% always · 12% sometimes or never · U.S. 62% always
Discharge informationDid staff talk with you about help you would need at home and symptoms to watch for?
★★★★★
91% yes · 9% no · U.S. 86% yes
CleanlinessHow often were your room and bathroom kept clean?
★★★★★
93% always · 0% sometimes or never · U.S. 73% always
Overall hospital ratingUsing any number from 0 to 10, what number would you use to rate this hospital?
★★★★★
97% 9 or 10 · 2% 6 or lower · U.S. 72% 9 or 10
Would recommendWould you recommend this hospital to your friends and family?
★★★★★
96% definitely yes · 0% no · U.S. 71% definitely yes

The patient survey (HCAHPS) asks a random sample of adult patients about their recent hospital stay. CMS adjusts the results for the mix of patients and how the survey was done, so hospitals can be compared fairly. About the data.

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Infections, complications and deaths

Centers for Medicare & Medicaid Services · compared with hospitals nationwide

Its rate of serious complications was same as national.

Serious complications

Serious complications (CMS PSI 90)Combines patient safety problems such as falls with fractures, bed sores, collapsed lungs, blood clots and infections after surgery. 1.00 is the national value; lower is better.
Same as national Ratio 0.94

Death rates within 30 days

Patients treated forThis hospitalU.S.
Hospital-wide, all conditions 3.8% 3.9%

Risk-adjusted rates. CMS has not published a statistical better/worse comparison for these death rates in the current release, so small differences from the U.S. rate may be chance.

Other complications

None of the other safety indicators CMS compares was statistically better or worse than national.

All 9 complication measures
MeasureThis hospitalU.S.CMS comparison
Pressure ulcers (bed sores)per 1,000 patients 0.48 0.55 Same as national
Falls in the hospital that caused a broken boneper 1,000 patients 0.23 0.24 Same as national
Collapsed lung caused by a medical procedureper 1,000 patients 0.18 0.18 Same as national
Bleeding or blood clot under the skin after surgeryper 1,000 patients 2.31 2.25 Same as national
Kidney injury needing dialysis after surgeryper 1,000 patients 1.53 1.56 Same as national
Respiratory failure after surgeryper 1,000 patients 7.48 8.15 Same as national
Blood clots in the lungs or legs after surgeryper 1,000 patients 3.23 3.31 Same as national
Bloodstream infection (sepsis) after surgeryper 1,000 patients 4.69 4.89 Same as national
Accidental cuts or tears during abdominal surgeryper 1,000 patients 1.03 1.04 Same as national

"Better" or "worse" means CMS found the difference from the national benchmark statistically significant; most hospitals are "no different". Infection results compare the infections a hospital reported with the number predicted for a hospital of its size and type (a ratio below 1 means fewer than predicted). Death and complication rates are risk-adjusted for how sick patients were. Each death rate counts deaths within 30 days of a hospital stay, pooled over one to three years of Medicare patients depending on the measure. About the data.

Health insurance at St Charles Surgical Hospital

Original Medicare: Medicare-certified, so it can bill Original Medicare (Medicare number 190300). Medicare Advantage plans have their own networks, which this section does not cover.

Adults in Louisiana qualify for Medicaid up to 133% of the poverty line. Ask the hospital which Louisiana Medicaid plans it takes.

Is St Charles Surgical Hospital in your plan?

For HealthCare.gov Marketplace plans (2027). Enter your ZIP code, then pick your insurer and plan. We only use your ZIP code to find plans; we don't save it.

Live from HealthCare.gov's Marketplace provider data, as reported by insurers. Networks change: confirm with your insurer before you get care. Not affiliated with HealthCare.gov or CMS.

Source: the insurers' 2027 machine-readable provider files listed in the CMS Marketplace public use files, loaded November 4, 2026, matched to hospitals by NPI from CMS Hospital Enrollments. How we match networks to hospitals Networks change; confirm with your insurer before you go.

Readmissions and return visits

Centers for Medicare & Medicaid Services · Medicare patients · Jul 2024 – Jun 2025

Back in the hospital within 30 days

After a stay forThis hospitalU.S.CMS comparison
All conditions (hospital-wide)Medicare patients back in any hospital within 30 days of leaving. 15.5% 16.2% Not compared

Readmission rates count Medicare patients who were admitted to any acute-care hospital within 30 days of leaving this one, adjusted for how sick they were. "Better" or "worse" means CMS found the difference from the national rate statistically significant; most hospitals are "no different". Return-day and outpatient-surgery measures compare the hospital with what CMS expected for its own patients. The Readmissions Reduction Program ratios are shown as CMS publishes them; whether a hospital's payments are reduced depends on how its ratios compare with similar hospitals, so a ratio above 1.00 alone doesn't mean a penalty. About the data.

Timely and effective care

Centers for Medicare & Medicaid Services · all patients unless noted · Oct 2025 – Mar 2026

MeasureThis hospitalU.S.*
Health care workers vaccinated against fluHigher is better. 207 patients. 37% 77%
Discharged on two opioids, or an opioid and a benzodiazepinePatients sent home with prescriptions that raise the risk of overdose when combined. Lower is better. 520 patients. 14% 16%
Blood clot prevention givenHigher is better. 514 patients. 99% 91%*

CMS publishes these process-of-care measures without a better/worse verdict, so the U.S. figure is shown for context; small differences, or results based on few patients, may not mean much. *Median of all hospitals CMS reports, where CMS publishes no national figure. About the data.

Medicare spending and payment programs

Centers for Medicare & Medicaid Services

Hospital-acquired conditions · FY 2026
No penalty
Not in the worst-performing quarter on infections and patient-safety problems. 719 of 3,012 hospitals were penalized.
Medicare spending per patient
1.02
2% more than the national median per hospital stay (about $27,965 vs $27,417), counting Medicare spending from 3 days before admission to 30 days after discharge.

The Hospital-Acquired Condition Reduction Program cuts Medicare payments by 1% for the quarter of hospitals with the worst scores. The Hospital Value-Based Purchasing Program withholds a small share of every hospital's Medicare payments and pays it back according to the total performance score. A spending ratio of 1.00 equals the national median; spending reflects prices, the services patients received and care after discharge, not quality. Some hospitals, such as critical access, children's and cancer hospitals, are not part of these programs. About the data.

Care after a stay at St Charles Surgical Hospital

Medicare-certified providers near this hospital, with their CMS ratings. A hospital discharge planner can make the referral.

Skilled nursing facilities nearby

Skilled nursing ratings and inspections at Nursing Homes In Each State

Dialysis centers nearby See more

Home health agencies nearby See more

Hospice care providers nearby See more

Source: CMS Care Compare. Distances are approximate.

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Doctors at St Charles Surgical Hospital

9 Medicare-enrolled doctors and other clinicians list this hospital as an affiliation, across 3 specialties.

See all 9 clinicians

Find doctors in New Orleans

Medicare-enrolled specialists with a practice in New Orleans, with addresses, phone numbers and the hospitals they work with.

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What Medicare paid at St Charles Surgical Hospital

Centers for Medicare & Medicaid Services · original Medicare patients · 2024

Average hospital charges and actual payments for the procedures Medicare patients most often had here, compared with the average for Louisiana.

Hospital stays

StayStaysAvg billedAvg payment (Medicare + patient)vs state
Other skin, subcutaneous tissue and breast procedures without complicationsDRG 581 29 $161,456 $8,318 same
Breast biopsy, local excision and other breast procedures without complicationsDRG 585 24 $156,438 $12,759 same
Other skin, subcutaneous tissue and breast procedures with complicationsDRG 580 11 $150,219 $10,548 −45%

Outpatient services

ServiceServicesAvg billedAvg allowed
Level 2 Breast/Lymphatic Surgery and Related ProceduresAPC 5092 56 $77,804 $5,416
Level 3 Breast/Lymphatic Surgery and Related ProceduresAPC 5093 13 $89,047 $7,830
Level 2 Excision/Biopsy/Incision and DrainageAPC 5072 11 $30,783 $1,347

Charges are the hospital's list prices; payments are what Medicare, the patient and any other insurer actually paid (for outpatient services, Medicare's allowed amount). Private insurance prices differ. "vs state" compares this hospital's average payment with the state average for the same stay. All procedure costs.

Size and finances

Medicare cost report · fiscal year ending Dec 2024

Beds
39
Reported to Medicare, FY2024
Employees
91
Full-time equivalent
Discharges
599
Inpatient stays a year
Patient revenue
$30.0 million
Net of discounts
Operating margin
-0.5%
On patient care

As reported by the hospital to CMS; not audited. Operating margin is income from patient care divided by net patient revenue and leaves out investment income and donations. Compare Louisiana hospital finances.

Who owns St Charles Surgical Hospital

Medicare enrollment and ownership records (PECOS)

Medicare lists the hospital's legal name as St. Charles Surgical Hospital, LLC, a for-profit organization, incorporated 2003.

Crbs Management, LLC Owns 5% or more directly · since 2022

34 doctors and other clinicians list St Charles Surgical Hospital as a hospital affiliation in Medicare's clinician directory.

Organizations with 5% or more ownership (directly or through other companies), partnership interests or operational control, as the hospital reported them to Medicare. Records can lag behind recent sales. Individuals are not listed. Who owns America's hospitals.

The area around St Charles Surgical Hospital

HRSA shortage designations and BLS pay data

Primary care: Parts of Orleans are federally designated health professional shortage areas (1 designation). Highest shortage score 12.

Mental health: Parts of Orleans are federally designated health professional shortage areas (2 designations). Highest shortage score 16.

Dental: Parts of Orleans are federally designated health professional shortage areas (1 designation). Highest shortage score 11.

Nurse pay: registered nurses in Louisiana earn a median $80,230 a year. Healthcare salaries in Louisiana.

Shortage areas are designated by the Health Resources and Services Administration where there are too few primary care, mental health or dental providers for the population; scores run from 0 to 25 for primary and mental health care and 0 to 26 for dental care, higher meaning greater need. Louisiana shortage areas

Healthcare pay in Louisiana

Registered nurses across Louisiana (all employers) earned a median of $80,230 a year (BLS, May 2025).Registered Nurse (RN) salary in LouisianaNurse Practitioner salary in LouisianaRespiratory Therapist salary in LouisianaHealthcare salaries in Louisiana

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