CMS's overall star rating covers general acute care and critical access hospitals; psychiatric hospitals are not rated.
Source: CMS Care Compare, July 2026 releaseER figures are medians, not live waitsAbout the data
Visiting Northlake Behavioral Health System
Mandeville, LA 70470
County: St. Tammany Directions Apple Maps Call (985) 626-6300
- Photo ID and your insurance, Medicare or Medicaid card
- A list of your medicines, doses and allergies
- Your doctor's name and phone number
- A phone charger
Nearest emergency rooms
- 4.0mi Avala Covington, LA · Emergency room Call Avala Directions to Avala (Google Maps) Details for Avala
- 8.5mi St Tammany Parish Hospital Covington, LA · Emergency room · median ER visit 2 hr 41 min Call St Tammany Parish Hospital Directions to St Tammany Parish Hospital (Google Maps) Details for St Tammany Parish Hospital
- 17mi Sterling Surgical Hospital Slidell, LA · Emergency room Call Sterling Surgical Hospital Directions to Sterling Surgical Hospital (Google Maps) Details for Sterling Surgical Hospital
Quick answers about Northlake Behavioral Health System
What is the phone number for Northlake Behavioral Health System?
The main phone number for Northlake Behavioral Health System is (985) 626-6300, from Medicare's hospital records.
Call (985) 626-6300What is the address of Northlake Behavioral Health System?
Northlake Behavioral Health System is at 23515 Highway 190, Mandeville, LA 70470.
Directions (opens Google Maps)Does Northlake Behavioral Health System have an emergency room?
No emergency room is listed for Northlake Behavioral Health System in Medicare data. For an emergency, call 911 or go to the nearest ER.
Quality and performance
Centers for Medicare & Medicaid Services · data as of July 2026
CMS has not reported an emergency department wait time for Northlake Behavioral Health System. That usually means too few cases to report, or no emergency department.
Source: CMS Hospital General Information and Timely & Effective Care. Wait times are a median over a past 12-month reporting period, not live data. Not affiliated with CMS or with Northlake Behavioral Health System. For a medical emergency, call 911.
Other psychiatric hospitals in Louisiana · How we source this data · Something wrong on this page? Tell us
What insurance does Northlake Behavioral Health System accept?
Original Medicare: Medicare-certified, so it can bill Original Medicare (Medicare number 194007). Medicare Advantage plans have their own networks, which this section does not cover.
2027 Marketplace plans in Louisiana that list this hospital
| Insurer | Plans in network | Network | Network tier |
|---|---|---|---|
| Ambetter | 19 of 19 plans | – | Preferred |
| UnitedHealthcare | 15 of 15 plans | – | Non-Preferred |
| Blue Cross and Blue Shield of Louisiana | 8 of 15 plans | NOT-APPLICABLE | Not-Applicable |
| Blue Cross and Blue Shield of Louisiana | 7 of 40 plans | NOT-APPLICABLE | Not-Applicable |
2027 plan year, individual Marketplace (ACA) plans only.Health insurance in Louisiana
Plans that include this hospital: Blue Max 70/50 with, Blue Max 80/60 with, Blue Max Copay 50/50 Standardized HSA Eligible, Blue Max Copay 50/50 with, Blue Max Copay 60/40 Standardized, Blue Max Copay 75/55 Standardized Compare plans
Adults in Louisiana qualify for Medicaid up to 133% of the poverty line. Ask the hospital which Louisiana Medicaid plans it takes.
What insurance does Northlake Behavioral Health System accept?
In the 2027 HealthCare.gov Marketplace plan data (insurer network files loaded November 4, 2026), Northlake Behavioral Health System is in network for 4 Marketplace insurers in Louisiana: Ambetter (19 of 19 plans), UnitedHealthcare (15 of 15 plans), Blue Cross and Blue Shield of Louisiana (8 of 15 plans) and 1 other insurer. This covers Marketplace (ACA) plans only, not Medicare Advantage, Medicaid or employer plans. Networks differ from plan to plan and can change, so confirm with the insurer before you get care.
Does Northlake Behavioral Health System take Medicare?
Northlake Behavioral Health System is a Medicare-certified hospital (CMS Certification Number 194007), according to CMS hospital data. Medicare Advantage plans have their own networks, which this page does not cover; check with your plan before you get care.
Does Northlake Behavioral Health System accept Ambetter?
Northlake Behavioral Health System is in network for 19 of 19 plans that Ambetter sells on the Louisiana Marketplace in 2027, according to Ambetter's network file loaded November 4, 2026. Networks differ from plan to plan and can change, so confirm with the insurer before you get care.
Does Northlake Behavioral Health System accept UnitedHealthcare?
Northlake Behavioral Health System is in network for 15 of 15 plans that UnitedHealthcare sells on the Louisiana Marketplace in 2027, according to UnitedHealthcare's network file loaded November 4, 2026. Networks differ from plan to plan and can change, so confirm with the insurer before you get care.
Does Northlake Behavioral Health System accept Blue Cross and Blue Shield of Louisiana?
Northlake Behavioral Health System is in network for 8 of 15 plans that Blue Cross and Blue Shield of Louisiana sells on the Louisiana Marketplace in 2027, according to Blue Cross and Blue Shield of Louisiana's network file loaded November 4, 2026. Not every Blue Cross and Blue Shield of Louisiana plan includes it. Networks differ from plan to plan and can change, so confirm with the insurer before you get care.
Source: the insurers' 2027 machine-readable provider files listed in the CMS Marketplace public use files, loaded November 4, 2026, matched to hospitals by NPI from CMS Hospital Enrollments. How we match networks to hospitals Networks change; confirm with your insurer before you go.
Care after a stay at Northlake Behavioral Health System
Medicare-certified providers near this hospital, with their CMS ratings. A hospital discharge planner can make the referral.
Skilled nursing facilities nearby
- 1.8mi Heritage Manor of Mandeville Mandeville, LA · 145 beds Medicare overall 3 of 5 stars · Short-stay quality 1 of 5
- 3.8mi Pontchartrain Health Care Center Mandeville, LA · 182 beds Medicare overall 1 of 5 stars · Short-stay quality 3 of 5
- 3.8mi Trinity Trace Community Care Center Covington, LA · 116 beds Medicare overall 5 of 5 stars · Short-stay quality 4 of 5
Skilled nursing ratings and inspections at Nursing Homes In Each State
Dialysis centers nearby See more
- 9.1mi DaVita Covington Trace DialysisCovington, LA
- 9.1mi Fmcna - Pontchartrain Kidney CtrCovington, LA
- 9.1mi DaVita Dialysis Systems of CovingtonCovington, LA
Home health agencies nearby See more
- 3.0mi Mercy Home Health ServicesMandeville, LA · 79% would recommend
- 3.0mi Omni Home CareMandeville, LA · 82% would recommend
- 9.1mi Southeast Louisiana Home HealthCovington, LA · 82% would recommend
Hospice care providers nearby See more
- 3.0mi Interim Healthcare Hospice of East LouisianaMandville, LA · 87% would recommend
- 3.0mi Hospice Compassus - Greater New OrleansMandeville, LA · 74% would recommend
- 9.1mi Passages HospiceCovington, LA · 87% would recommend
Source: CMS Care Compare. Distances are approximate.
Psychiatric care quality
CMS Inpatient psychiatric care Quality Reporting Program, data through March 2025
Northlake Behavioral Health System reports inpatient psychiatric quality results to Medicare. Readmitted within 30 days: 20% here, against 19% nationally. Where CMS compares facilities statistically, this one is no different from the national rate.
After discharge
During the stay
Source: CMS Inpatient psychiatric care Quality Reporting Program (Provider Data Catalog). Better/worse labels appear only where CMS itself compared the facility with the national rate; other figures are shown next to the national figure for context. If you or someone you know is in crisis, call or text 988 (Suicide and Crisis Lifeline) or call 911.
Treatment programs near Northlake Behavioral Health System
Mental health and substance use programs within 30 miles, for care before or after a hospital stay. In a crisis, call or text 988 (Suicide & Crisis Lifeline) or call 911.
- 1.7mi Ness Center 23699 Quail Lane, Mandeville, LA 985-334-4040
- 1.7mi Ness Center 23699 Quail Lane, Mandeville, LA 985-334-4040
- 1.7mi Start Corporation 2150 General Pershing Street, Mandeville, LA 985-951-4716
- 1.8mi Northlake Behavioral Health System 23455 Sparrow Road, Mandeville, LA 985-626-6300
- 1.8mi Northlake Behavioral Health System 23455 Sparrow Road, Mandeville, LA 985-626-6300
- 2.0mi Florida Parishes Human Servs Authority Mandeville Behavioral Health Clinic · 900 Wilkinson Street, Mandeville, LA 985-624-4450
- 2.0mi Florida Parishes Human Servs Authority Mandeville Behavioral Health Clinic · 900 Wilkinson Street, Mandeville, LA 985-624-4450
- 4.3mi Southern Addiction Medicine Services 5001 Highway 190 East Service Road, Covington, LA 985-377-2828
Source: SAMHSA, FindTreatment.gov. Call to confirm services, insurance and openings.
Find doctors in Mandeville
Medicare-enrolled specialists with a practice in Mandeville, with addresses, phone numbers and the hospitals they work with.
Size and finances
Medicare cost report · fiscal year ending Dec 2024
As reported by the hospital to CMS; not audited. Operating margin is income from patient care divided by net patient revenue and leaves out investment income and donations. Compare Louisiana hospital finances.
Who owns Northlake Behavioral Health System
Medicare enrollment and ownership records (PECOS)
Medicare lists the hospital's legal name as Ness Healthcare Nfp, a non-profit organization, incorporated 2015.
Organizations with 5% or more ownership (directly or through other companies), partnership interests or operational control, as the hospital reported them to Medicare. Records can lag behind recent sales. Individuals are not listed. Who owns America's hospitals.
The area around Northlake Behavioral Health System
HRSA shortage designations and BLS pay data
Mental health: St. Tammany is a federally designated health professional shortage area. Highest shortage score 8.
Nurse pay: registered nurses in Louisiana earn a median $80,230 a year. Healthcare salaries in Louisiana.
Shortage areas are designated by the Health Resources and Services Administration where there are too few primary care, mental health or dental providers for the population; scores run from 0 to 25 for primary and mental health care and 0 to 26 for dental care, higher meaning greater need. Louisiana shortage areas
Closest other hospitals
Healthcare pay in Louisiana
Registered nurses across Louisiana (all employers) earned a median of $80,230 a year (BLS, May 2025).Registered Nurse (RN) salary in LouisianaPsychiatric Technician salary in LouisianaNurse Practitioner salary in LouisianaHealthcare salaries in Louisiana