Source: CMS Care Compare, October 2026 releaseER figures are medians, not live waitsAbout the data
Visiting Ochsner Medical Center-Kenner
Kenner, LA 70065
County: Jefferson Directions Apple Maps Call (504) 464-8506
- Photo ID and your insurance, Medicare or Medicaid card
- A list of your medicines, doses and allergies
- Your doctor's name and phone number
- A phone charger
Official links: Website for Ochsner Medical Center-Kenner (opens the hospital's site)
Nearby hospitals
- 0.4mi Perimeter Behavioral Hospital of New Orleans Kenner, LA Call Perimeter Behavioral Hospital of New Orleans Directions to Perimeter Behavioral Hospital of New Orleans (Google Maps) Details for Perimeter Behavioral Hospital of New Orleans
- 0.8mi Oceans Behavioral Hospital of Greater New Orleans Kenner, LA Call Oceans Behavioral Hospital of Greater New Orleans Directions to Oceans Behavioral Hospital of Greater New Orleans (Google Maps) Details for Oceans Behavioral Hospital of Greater New Orleans
- 6.0mi River Oaks Hospital New Orleans, LA Call River Oaks Hospital Directions to River Oaks Hospital (Google Maps) Details for River Oaks Hospital
Quick answers about Ochsner Medical Center-Kenner
How long is the ER wait at Ochsner Medical Center-Kenner?
CMS doesn't publish live wait times. Over the 12 months CMS reported, patients treated and sent home spent a median of 2 hr 20 min in the Ochsner Medical Center-Kenner emergency room (the average across Louisiana hospitals is 2 hr 17 min). 1% of ER patients left before being seen. For tonight's wait, check the hospital's website (opens the hospital's own site) or call (504) 464-8506. In an emergency, call 911.
What is the phone number for Ochsner Medical Center-Kenner?
The main phone number for Ochsner Medical Center-Kenner is (504) 464-8506, from Medicare's hospital records.
Call (504) 464-8506What is the address of Ochsner Medical Center-Kenner?
Ochsner Medical Center-Kenner is at 180 W Esplanade Ave, Kenner, LA 70065.
Directions (opens Google Maps)Does Ochsner Medical Center-Kenner have an emergency room?
Yes. Ochsner Medical Center-Kenner has an emergency department, according to Medicare data.
What is Ochsner Medical Center-Kenner's Medicare star rating?
Ochsner Medical Center-Kenner has an overall rating of 4 out of 5 stars from the Centers for Medicare & Medicaid Services (CMS). Star ratings come from CMS quality and safety measures, not patient reviews.
Quality and performance
Centers for Medicare & Medicaid Services · data as of October 2026
Patients treated and sent home from the emergency department at Ochsner Medical Center-Kenner spend a median of 2 hours 20 minutes there. That is about the same as the average across Louisiana hospitals (2 hours 17 minutes).
Source: CMS Hospital General Information and Timely & Effective Care. Wait times are a median over a past 12-month reporting period, not live data. Not affiliated with CMS or with Ochsner Medical Center-Kenner. For a medical emergency, call 911.
Compare ER waits across Louisiana · How Louisiana hospitals rank on star ratings · Other birthing-friendly hospitals in Louisiana · How we source this data · Something wrong on this page? Tell us
What patients say
CMS patient survey (HCAHPS) · 623 completed surveys · patients discharged Jan 2025 – Dec 2025
Patients gave Ochsner Medical Center-Kenner a 3-star patient experience rating out of 5. 68% would definitely recommend it (U.S. average 71%). 70% rated it 9 or 10 out of 10.
The patient survey (HCAHPS) asks a random sample of adult patients about their recent hospital stay. CMS adjusts the results for the mix of patients and how the survey was done, so hospitals can be compared fairly. About the data.
Infections, complications and deaths
Centers for Medicare & Medicaid Services · compared with hospitals nationwide
Ochsner Medical Center-Kenner was no different from the national benchmark on all 3 hospital-acquired infections CMS could compare. Its rate of serious complications was same as national.
Hospital-acquired infections
Serious complications
Death rates within 30 days
| Patients treated for | This hospital | U.S. |
|---|---|---|
| Heart attack patients | 10.8% | 11.9% |
| Heart failure patients | 10.4% | 11.1% |
| Pneumonia patients | 14.6% | 15.2% |
| Stroke patients | 11.0% | 11.9% |
| Hospital-wide, all conditions | 3.9% | 3.9% |
Risk-adjusted rates. CMS has not published a statistical better/worse comparison for these death rates in the current release, so small differences from the U.S. rate may be chance.
Other complications
None of the other safety indicators CMS compares was statistically better or worse than national.
All 10 complication measures
| Measure | This hospital | U.S. | CMS comparison |
|---|---|---|---|
| Pressure ulcers (bed sores)per 1,000 patients | 0.32 | 0.55 | Same as national |
| Falls in the hospital that caused a broken boneper 1,000 patients | 0.23 | 0.24 | Same as national |
| Collapsed lung caused by a medical procedureper 1,000 patients | 0.17 | 0.18 | Same as national |
| Bleeding or blood clot under the skin after surgeryper 1,000 patients | 2.15 | 2.25 | Same as national |
| Kidney injury needing dialysis after surgeryper 1,000 patients | 1.54 | 1.56 | Same as national |
| Respiratory failure after surgeryper 1,000 patients | 7.29 | 8.15 | Same as national |
| Blood clots in the lungs or legs after surgeryper 1,000 patients | 2.92 | 3.31 | Same as national |
| Bloodstream infection (sepsis) after surgeryper 1,000 patients | 4.45 | 4.89 | Same as national |
| Surgical wound splitting openper 1,000 patients | 1.68 | 1.7 | Same as national |
| Accidental cuts or tears during abdominal surgeryper 1,000 patients | 0.99 | 1.04 | Same as national |
"Better" or "worse" means CMS found the difference from the national benchmark statistically significant; most hospitals are "no different". Infection results compare the infections a hospital reported with the number predicted for a hospital of its size and type (a ratio below 1 means fewer than predicted), for Jan 2025 – Dec 2025. Death and complication rates are risk-adjusted for how sick patients were. Each death rate counts deaths within 30 days of a hospital stay, pooled over one to three years of Medicare patients depending on the measure. About the data.
Health insurance at Ochsner Medical Center-Kenner
Original Medicare: Medicare-certified, so it can bill Original Medicare (Medicare number 190274). Medicare Advantage plans have their own networks, which this section does not cover.
Adults in Louisiana qualify for Medicaid up to 133% of the poverty line. Ask the hospital which Louisiana Medicaid plans it takes.
Source: the insurers' 2027 machine-readable provider files listed in the CMS Marketplace public use files, loaded November 4, 2026, matched to hospitals by NPI from CMS Hospital Enrollments. How we match networks to hospitals Networks change; confirm with your insurer before you go.
Readmissions and return visits
Centers for Medicare & Medicaid Services · Medicare patients · Jul 2024 – Jun 2025
On the 2 readmission and return-visit measures CMS could compare, Ochsner Medical Center-Kenner was no different from the national rate or its expected level.
Back in the hospital within 30 days
| After a stay for | This hospital | U.S. | CMS comparison |
|---|---|---|---|
| All conditions (hospital-wide)Medicare patients back in any hospital within 30 days of leaving. | 16.2% | 16.2% | Not compared |
| Heart attack | 14.9% | 14.4% | Not compared |
| Heart failure | 22.8% | 21.3% | Not compared |
| Pneumonia | 16.7% | 17.3% | Not compared |
| COPD (chronic lung disease) | 21.4% | 20% | Not compared |
Return trips after a stay or procedure
Medicare's readmission program
Excess readmission ratio: this hospital's predicted readmissions divided by the number expected for a typical hospital with the same patients. Above 1.00 means more readmissions than expected. 1 of 4 conditions is above 1.00.
| Condition | Ratio | Patients | Readmissions |
|---|---|---|---|
| Heart attack | 1.011 | – | More than expected |
| Pneumonia | 0.984 | 92 | Fewer than expected |
| Heart failure | 0.973 | 110 | Fewer than expected |
| COPD | 0.964 | – | Fewer than expected |
Readmission rates count Medicare patients who were admitted to any acute-care hospital within 30 days of leaving this one, adjusted for how sick they were. "Better" or "worse" means CMS found the difference from the national rate statistically significant; most hospitals are "no different". Return-day and outpatient-surgery measures compare the hospital with what CMS expected for its own patients. The Readmissions Reduction Program ratios are shown as CMS publishes them; whether a hospital's payments are reduced depends on how its ratios compare with similar hospitals, so a ratio above 1.00 alone doesn't mean a penalty. About the data.
Timely and effective care
Centers for Medicare & Medicaid Services · all patients unless noted · Jan 2025 – Dec 2025
Ochsner Medical Center-Kenner's emergency department is classed by CMS as high volume.
| Measure | This hospital | U.S.* |
|---|---|---|
| Sepsis: got all recommended early treatmentPatients with severe sepsis or septic shock who received every step of the recommended early care bundle. Higher is better. 116 patients. | 75% | 66% |
| Septic shock: full treatment within 3 hoursHigher is better. 47 patients. | 87% | 75% |
| Stroke: brain scan read within 45 minutes of ER arrivalPatients arriving with stroke symptoms whose head CT or MRI was interpreted within 45 minutes. Higher is better. 14 patients. | 71% | 69% |
| Typical time in the ER before going homeMedian minutes from arrival to leaving, for ER patients sent home (not counting mental health patients or transfers). Lower is better. 386 patients. | 140 min | 162 min |
| Patients who left the ER before being seenLower is better. 53,193 patients. | 1% | 2% |
| Health care workers vaccinated against fluHigher is better. 1,179 patients. | 58% | 77% |
| Discharged on two opioids, or an opioid and a benzodiazepinePatients sent home with prescriptions that raise the risk of overdose when combined. Lower is better. 2,192 patients. | 16% | 16% |
| Colonoscopy: right follow-up interval for average-risk patientsHigher is better. 96 patients. | 100% | 93% |
| Stroke: discharged on clot-prevention medicineHigher is better. 146 patients. | 98% | 98%* |
| Stroke with atrial fibrillation: discharged on a blood thinnerHigher is better. 27 patients. | 74% | 77%* |
| Stroke: clot prevention started by day 2Higher is better. 129 patients. | 97% | 94%* |
CMS publishes these process-of-care measures without a better/worse verdict, so the U.S. figure is shown for context; small differences, or results based on few patients, may not mean much. *Median of all hospitals CMS reports, where CMS publishes no national figure. About the data.
Maternity care
Centers for Medicare & Medicaid Services · reported by the hospital · Jan 2025 – Dec 2025
Maternity measures are reported by hospitals that deliver babies. The U.S. figure is the median of the hospitals CMS reports, not a CMS verdict. About the data.
Medicare spending and payment programs
Centers for Medicare & Medicaid Services
Value-based purchasing scores by area
| Area | Score (out of 100) |
|---|---|
| Clinical outcomesDeath rates and complications | 15 |
| Patient experiencePatient survey results | 47 |
| SafetyHospital-acquired infections | 52 |
| Efficiency and costMedicare spending per patient | 20 |
The Hospital-Acquired Condition Reduction Program cuts Medicare payments by 1% for the quarter of hospitals with the worst scores. The Hospital Value-Based Purchasing Program withholds a small share of every hospital's Medicare payments and pays it back according to the total performance score. A spending ratio of 1.00 equals the national median; spending reflects prices, the services patients received and care after discharge, not quality. Some hospitals, such as critical access, children's and cancer hospitals, are not part of these programs. About the data.
Care after a stay at Ochsner Medical Center-Kenner
Medicare-certified providers near this hospital, with their CMS ratings. A hospital discharge planner can make the referral.
Skilled nursing facilities nearby
- 0.8mi Chateau Living Center Kenner, LA · 215 beds Medicare overall 1 of 5 stars · Short-stay quality 1 of 5
- 2.6mi Waldon Health Care Center Kenner, LA · 205 beds Medicare overall 1 of 5 stars · Short-stay quality 1 of 5
- 3.6mi Metairie Health Care Center Metairie, LA · 202 beds Medicare overall 1 of 5 stars · Short-stay quality 3 of 5
Skilled nursing ratings and inspections at Nursing Homes In Each State
Dialysis centers nearby See more
- 1.1mi DaVita Chateau DialysisKenner, LA
- 1.1mi DaVita Kenner Regional Dialysis CenterKenner, LA
- 2.4mi Fmcna - Kenner DialysisKenner, LA
Home health agencies nearby See more
- 2.4mi Chateau Home Health INC.Kenner, LA Not rated
- 4.9mi Elara CaringMetairie, LA · 72% would recommend
- 6.5mi Nurses Registry Home Health, INC.New Orleans, LA
Hospice care providers nearby See more
- 4.1mi Guardian Angel HospiceMetairie, LA · 92% would recommend
- 4.9mi Hospice Associates of New OrleansMetairie, LA · 85% would recommend Not rated
- 6.5mi Nola Sjh IIRiver Ridge, LA · 86% would recommend Not rated
Source: CMS Care Compare. Distances are approximate.
Doctors at Ochsner Medical Center-Kenner
376 Medicare-enrolled doctors and other clinicians list this hospital as an affiliation, across 32 specialties.
Find doctors in Kenner
Medicare-enrolled specialists with a practice in Kenner, with addresses, phone numbers and the hospitals they work with.
Federal rules require hospitals to publish their prices, including the rates they've negotiated with each insurer and their cash prices. Ochsner Medical Center-Kenner lists them here:
From the hospital's price transparency file (www.ochsner.org/cms-hpt.txt), checked Nov 7, 2026. For an estimate of what you'll pay, ask the hospital or your insurer; Medicare's averages are on our procedure cost pages.
What Medicare paid at Ochsner Medical Center-Kenner
Centers for Medicare & Medicaid Services · original Medicare patients · 2024
Average hospital charges and actual payments for the procedures Medicare patients most often had here, compared with the average for Louisiana.
Hospital stays
| Stay | Stays | Avg billed | Avg payment (Medicare + patient) | vs state |
|---|---|---|---|---|
| Septicemia or severe sepsis without ventilator >96 hours with major complicationsDRG 871 | 75 | $43,169 | $15,939 | +11% |
| Heart failure and shock with major complicationsDRG 291 | 56 | $26,377 | $10,265 | +5% |
| Gastrointestinal hemorrhage with complicationsDRG 378 | 30 | $19,827 | $8,778 | +18% |
| Kidney and urinary tract infections without major complicationsDRG 690 | 27 | $21,218 | $6,946 | +10% |
| Pulmonary edema and respiratory failureDRG 189 | 26 | $29,939 | $11,013 | +14% |
| Respiratory infections and inflammations with major complicationsDRG 177 | 24 | $39,339 | $12,918 | +10% |
| Miscellaneous disorders of nutrition, metabolism, fluids and electrolytes without major complicationsDRG 641 | 19 | $17,986 | $6,944 | +13% |
| Miscellaneous disorders of nutrition, metabolism, fluids and electrolytes with major complicationsDRG 640 | 18 | $27,988 | $10,915 | +8% |
Outpatient services
| Service | Services | Avg billed | Avg allowed |
|---|---|---|---|
| Level 2 Upper GI ProceduresAPC 5302 | 163 | $6,129 | $1,588 |
| Comprehensive Observation ServicesAPC 8011 | 103 | $9,599 | $2,301 |
| Level 2 Excision/Biopsy/Incision and DrainageAPC 5072 | 47 | $6,427 | $1,373 |
| Level 3 Endovascular ProceduresAPC 5193 | 33 | $61,668 | $9,080 |
| Level 3 Vascular ProceduresAPC 5183 | 32 | $26,511 | $2,633 |
Charges are the hospital's list prices; payments are what Medicare, the patient and any other insurer actually paid (for outpatient services, Medicare's allowed amount). Private insurance prices differ. "vs state" compares this hospital's average payment with the state average for the same stay. All procedure costs.
Size and finances
Medicare cost report · fiscal year ending Apr 2025
As reported by the hospital to CMS; not audited. Operating margin is income from patient care divided by net patient revenue and leaves out investment income and donations. Compare Louisiana hospital finances.
Who owns Ochsner Medical Center-Kenner
Medicare enrollment and ownership records (PECOS)
Medicare lists the hospital's legal name as Ochsner Medical Center - Kenner, L.l.c. , incorporated 2006.
690 doctors and other clinicians list Ochsner Medical Center-Kenner as a hospital affiliation in Medicare's clinician directory.
Organizations with 5% or more ownership (directly or through other companies), partnership interests or operational control, as the hospital reported them to Medicare. Records can lag behind recent sales. Individuals are not listed. Who owns America's hospitals.
The area around Ochsner Medical Center-Kenner
HRSA shortage designations and BLS pay data
Primary care: Parts of Jefferson are federally designated health professional shortage areas (5 designations). Highest shortage score 16.
Mental health: Parts of Jefferson are federally designated health professional shortage areas (1 designation). Highest shortage score 13.
Dental: Parts of Jefferson are federally designated health professional shortage areas (1 designation). Highest shortage score 15.
Nurse pay: registered nurses in Louisiana earn a median $80,230 a year. Healthcare salaries in Louisiana.
Shortage areas are designated by the Health Resources and Services Administration where there are too few primary care, mental health or dental providers for the population; scores run from 0 to 25 for primary and mental health care and 0 to 26 for dental care, higher meaning greater need. Louisiana shortage areas
Closest other hospitals
Healthcare pay in Louisiana
Registered nurses across Louisiana (all employers) earned a median of $80,230 a year (BLS, May 2025).Registered Nurse (RN) salary in LouisianaNurse Practitioner salary in LouisianaRespiratory Therapist salary in LouisianaHealthcare salaries in Louisiana
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Cite this data
Writing about Ochsner Medical Center-Kenner? You're welcome to quote these figures. They are free to use under CC BY 4.0: please credit HospitalsInEachState.com and link to this page.