Source: CMS Care Compare, July 2026 releaseER figures are medians, not live waitsAbout the data
Visiting Jay County Hospital
- Photo ID and your insurance, Medicare or Medicaid card
- A list of your medicines, doses and allergies
- Your doctor's name and phone number
- A phone charger
Official links: Website for Jay County Hospital (opens the hospital's site)
Nearby hospitals
- 18mi Mercer County Joint Township Community Hospital Coldwater, OH · Emergency room · median ER visit 1 hr 55 min Call Mercer County Joint Township Community Hospital Directions to Mercer County Joint Township Community Hospital (Google Maps) Details for Mercer County Joint Township Community Hospital
- 19mi St Vincent Randolph Hospital Winchester, IN · Emergency room · median ER visit 1 hr 45 min Call St Vincent Randolph Hospital Directions to St Vincent Randolph Hospital (Google Maps) Details for St Vincent Randolph Hospital
- 23mi Bluffton Regional Medical Center Bluffton, IN · Emergency room · median ER visit 2 hr 2 min Call Bluffton Regional Medical Center Directions to Bluffton Regional Medical Center (Google Maps) Details for Bluffton Regional Medical Center
Quick answers about Jay County Hospital
How long is the ER wait at Jay County Hospital?
CMS doesn't publish live wait times. Over the 12 months CMS reported, patients treated and sent home spent a median of 2 hr 16 min in the Jay County Hospital emergency room (the average across Indiana hospitals is 2 hr 31 min). 1% of ER patients left before being seen. For tonight's wait, check the hospital's website (opens the hospital's own site) or call (260) 726-7131. In an emergency, call 911.
What is the phone number for Jay County Hospital?
The main phone number for Jay County Hospital is (260) 726-7131, from Medicare's hospital records.
Call (260) 726-7131What is the address of Jay County Hospital?
Jay County Hospital is at 500 W Votaw St, Portland, IN 47371.
Directions (opens Google Maps)Does Jay County Hospital have an emergency room?
Yes. Jay County Hospital has an emergency department, according to Medicare data.
What is Jay County Hospital's Medicare star rating?
Jay County Hospital has an overall rating of 5 out of 5 stars from the Centers for Medicare & Medicaid Services (CMS). Star ratings come from CMS quality and safety measures, not patient reviews.
Quality and performance
Centers for Medicare & Medicaid Services · data as of July 2026
Patients treated and sent home from the emergency department at Jay County Hospital spend a median of 2 hours 16 minutes there. That is 15 minutes shorter than the average across Indiana hospitals (2 hours 31 minutes).
Source: CMS Hospital General Information and Timely & Effective Care. Wait times are a median over a past 12-month reporting period, not live data. Not affiliated with CMS or with Jay County Hospital. For a medical emergency, call 911.
Compare ER waits across Indiana · How Indiana hospitals rank on star ratings · Other Critical Access hospitals in Indiana · How we source this data · Something wrong on this page? Tell us
Nearby ERs with shorter visits
Infections, complications and deaths
Centers for Medicare & Medicaid Services · compared with hospitals nationwide
Death rates within 30 days
| Patients treated for | This hospital | U.S. |
|---|---|---|
| Heart failure patients | 9.9% | 11.1% |
| Pneumonia patients | 12.8% | 15.2% |
| Hospital-wide, all conditions | 3.0% | 3.9% |
Risk-adjusted rates. CMS has not published a statistical better/worse comparison for these death rates in the current release, so small differences from the U.S. rate may be chance.
"Better" or "worse" means CMS found the difference from the national benchmark statistically significant; most hospitals are "no different". Infection results compare the infections a hospital reported with the number predicted for a hospital of its size and type (a ratio below 1 means fewer than predicted). Death and complication rates are risk-adjusted for how sick patients were. Each death rate counts deaths within 30 days of a hospital stay, pooled over one to three years of Medicare patients depending on the measure. About the data.
Readmissions and return visits
Centers for Medicare & Medicaid Services · Medicare patients · Jul 2023 – Jun 2025
On the 1 readmission and return-visit measures CMS could compare, Jay County Hospital was no different from the national rate or its expected level.
Back in the hospital within 30 days
| After a stay for | This hospital | U.S. | CMS comparison |
|---|---|---|---|
| Heart failure | 20.8% | 21.3% | Not compared |
| Pneumonia | 15.2% | 17.3% | Not compared |
| COPD (chronic lung disease) | 19.8% | 20% | Not compared |
Return trips after a stay or procedure
Readmission rates count Medicare patients who were admitted to any acute-care hospital within 30 days of leaving this one, adjusted for how sick they were. "Better" or "worse" means CMS found the difference from the national rate statistically significant; most hospitals are "no different". Return-day and outpatient-surgery measures compare the hospital with what CMS expected for its own patients. The Readmissions Reduction Program ratios are shown as CMS publishes them; whether a hospital's payments are reduced depends on how its ratios compare with similar hospitals, so a ratio above 1.00 alone doesn't mean a penalty. About the data.
Timely and effective care
Centers for Medicare & Medicaid Services · all patients unless noted · Oct 2024 – Sep 2025
Jay County Hospital's emergency department is classed by CMS as low volume.
| Measure | This hospital | U.S. |
|---|---|---|
| Sepsis: got all recommended early treatmentPatients with severe sepsis or septic shock who received every step of the recommended early care bundle. Higher is better. 35 patients. | 74% | 65% |
| Typical time in the ER before going homeMedian minutes from arrival to leaving, for ER patients sent home (not counting mental health patients or transfers). Lower is better. 355 patients. | 136 min | 162 min |
| Typical ER time for mental health patients sent homeMedian minutes from arrival to leaving. Lower is better. 17 patients. | 297 min | 257 min |
| Typical ER time for patients transferred to another facilityMedian minutes from arrival to leaving. Lower is better. 31 patients. | 202 min | 287 min |
| Patients who left the ER before being seenLower is better. 12,302 patients. | 1% | 2% |
| Health care workers vaccinated against fluHigher is better. 330 patients. | 84% | 78% |
| Discharged on two opioids, or an opioid and a benzodiazepinePatients sent home with prescriptions that raise the risk of overdose when combined. Lower is better. 101 patients. | 20% | 15% |
| Colonoscopy: right follow-up interval for average-risk patientsHigher is better. 59 patients. | 83% | 93% |
CMS publishes these process-of-care measures without a better/worse verdict, so the U.S. figure is shown for context; small differences, or results based on few patients, may not mean much. About the data.
Care after a stay at Jay County Hospital
Medicare-certified providers near this hospital, with their CMS ratings. A hospital discharge planner can make the referral.
Skilled nursing facilities nearby
- 0.6mi Persimmon Ridge Rehabilitation Centre Portland, IN · 100 beds Medicare overall 2 of 5 stars · Short-stay quality 4 of 5
- 12mi The Waters of Dunkirk Skilled Nursing Facility Dunkirk, IN · 46 beds Medicare overall 2 of 5 stars · Located in a hospital Abuse citation (CMS)
- 14mi Envive of Berne Berne, IN · 80 beds Medicare overall 5 of 5 stars
Skilled nursing ratings and inspections at Nursing Homes In Each State
Dialysis centers nearby See more
- 19mi FMC - Winchester inWinchester, IN
- 22mi Fresenius Kidney Care CelinaCelina, OH
Home health agencies nearby See more
- 19mi Hearts With IntegrityHartford City, IN · 82% would recommend
- 19mi Home Health AngelsWinchester, IN
- 22mi Mercer Health Home CareCelina, OH · 80% would recommend
Source: CMS Care Compare. Distances are approximate.
Doctors at Jay County Hospital
121 Medicare-enrolled doctors and other clinicians list this hospital as an affiliation, across 24 specialties.
Find doctors in Portland
Medicare-enrolled specialists with a practice in Portland, with addresses, phone numbers and the hospitals they work with.
Size and finances
Medicare cost report · fiscal year ending Dec 2024
As reported by the hospital to CMS; not audited. Operating margin is income from patient care divided by net patient revenue and leaves out investment income and donations. Compare Indiana hospital finances.
Who owns Jay County Hospital
Medicare enrollment and ownership records (PECOS)
Medicare lists the hospital's legal name as Indiana University Health Jay Inc, a non-profit organization.
240 doctors and other clinicians list Jay County Hospital as a hospital affiliation in Medicare's clinician directory.
Organizations with 5% or more ownership (directly or through other companies), partnership interests or operational control, as the hospital reported them to Medicare. Records can lag behind recent sales. Individuals are not listed. Who owns America's hospitals.
Non-profit finances
IRS Form 990 · tax year ending Dec 2023 · Indiana University Health Jay Inc (EIN 82-2736786)
As filed with the IRS by Indiana University Health Jay Inc. Matched by name and address, so check the filing to confirm it's the right organization. See the full Form 990 filings · Non-profit hospital finances.
The area around Jay County Hospital
HRSA shortage designations and BLS pay data
Primary care: Jay is a federally designated health professional shortage area. Highest shortage score 7.
Mental health: Jay is a federally designated health professional shortage area. Highest shortage score 18.
Dental: Parts of Jay are federally designated health professional shortage areas (1 designation). Highest shortage score 15.
Nurse pay: registered nurses in Indiana earn a median $83,500 a year. Healthcare salaries in Indiana.
Shortage areas are designated by the Health Resources and Services Administration where there are too few primary care, mental health or dental providers for the population; scores run from 0 to 25 for primary and mental health care and 0 to 26 for dental care, higher meaning greater need. Indiana shortage areas
Closest other hospitals
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Cite this data
Writing about Jay County Hospital? You're welcome to quote these figures. They are free to use under CC BY 4.0: please credit HospitalsInEachState.com and link to this page.