facebook tracking VA N. Indiana Healthcare System, Marion, IN: 5-Star Rating

VA N. Indiana Healthcare System, Marion, IN

1700 E. 38th Street, Marion, IN 46953Grant County

VA acute care hospital Emergency room

Independent directory · data from CMS, not from this hospital

VA N. Indiana Healthcare System is a VA acute care hospital in Marion, Indiana, with an emergency department. According to HospitalsInEachState.com's analysis of the July 2026 CMS release, Medicare rates it 5 out of 5 stars overall, and patients give it 4 out of 5 in the Medicare patient survey.

Visiting VA N. Indiana Healthcare System

Address 1700 E. 38th Street
Marion, IN 46953
County: Grant
Directions Apple Maps Call (765) 674-3321
Emergency room Yes, VA N. Indiana Healthcare System has an emergency room. ER times across IN
What to bring
  • Photo ID and your insurance, Medicare or Medicaid card
  • A list of your medicines, doses and allergies
  • Your doctor's name and phone number
  • A phone charger
Visiting hours and parking vary: call ahead.

Quick answers about VA N. Indiana Healthcare System

What is the phone number for VA N. Indiana Healthcare System?

The main phone number for VA N. Indiana Healthcare System is (765) 674-3321, from Medicare's hospital records.

Call (765) 674-3321
What is the address of VA N. Indiana Healthcare System?

VA N. Indiana Healthcare System is at 1700 E. 38th Street, Marion, IN 46953.

Directions (opens Google Maps)
Does VA N. Indiana Healthcare System have an emergency room?

Yes. VA N. Indiana Healthcare System has an emergency department, according to Medicare data.

What is VA N. Indiana Healthcare System's Medicare star rating?

VA N. Indiana Healthcare System has an overall rating of 5 out of 5 stars from the Centers for Medicare & Medicaid Services (CMS). Star ratings come from CMS quality and safety measures, not patient reviews.

Quality and performance

Centers for Medicare & Medicaid Services · data as of July 2026

CMS rating ★★★★★ 5/5
Left before seen 1%
ER volume low
Type Acute Care - Veterans Administration
Ownership VA

CMS has not reported an emergency department wait time for VA N. Indiana Healthcare System. That usually means too few cases to report, or no emergency department.

Source: CMS Hospital General Information and Timely & Effective Care. Wait times are a median over a past 12-month reporting period, not live data. Not affiliated with CMS or with VA N. Indiana Healthcare System. For a medical emergency, call 911.

How Indiana hospitals rank on star ratings · How we source this data · Something wrong on this page? Tell us

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What patients say

CMS patient survey (HCAHPS) · 266 completed surveys · patients discharged Oct 2024 – Sep 2025

Patients gave VA N. Indiana Healthcare System a 4-star patient experience rating out of 5. 74% would definitely recommend it (U.S. average 71%). 80% rated it 9 or 10 out of 10.

Patient star rating ★★★★★ 4 out of 5
Would definitely recommend 74% U.S. 71% · IN 71%
Rated 9 or 10 of 10 80% U.S. 72% · IN 73%
Survey response rate 44% of patients surveyed
Nurse communicationDid nurses treat you with courtesy and respect, listen carefully and explain things clearly?
★★★★★
82% always · 3% sometimes or never · U.S. 80% always
Doctor communicationDid doctors treat you with courtesy and respect, listen carefully and explain things clearly?
★★★★★
80% always · 4% sometimes or never · U.S. 80% always
Communication about medicinesBefore giving you a new medicine, did staff tell you what it was for and its possible side effects?
★★★★★
69% always · 14% sometimes or never · U.S. 62% always
Discharge informationDid staff talk with you about help you would need at home and symptoms to watch for?
★★★★★
91% yes · 9% no · U.S. 86% yes
CleanlinessHow often were your room and bathroom kept clean?
★★★★★
80% always · 5% sometimes or never · U.S. 74% always
Quiet at nightHow often was the area around your room quiet at night?
★★★★★
65% always · 6% sometimes or never · U.S. 60% always
Overall hospital ratingUsing any number from 0 to 10, what number would you use to rate this hospital?
★★★★★
80% 9 or 10 · 7% 6 or lower · U.S. 72% 9 or 10
Would recommendWould you recommend this hospital to your friends and family?
★★★★★
74% definitely yes · 4% no · U.S. 71% definitely yes

The patient survey (HCAHPS) asks a random sample of adult patients about their recent hospital stay. CMS adjusts the results for the mix of patients and how the survey was done, so hospitals can be compared fairly. About the data.

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Infections, complications and deaths

Centers for Medicare & Medicaid Services · compared with hospitals nationwide

Death rates within 30 days

Patients treated forThis hospitalU.S.
Heart failure patients 8.8% 11.1%
Pneumonia patients 11.3% 15.2%
COPD patients 8.1% 8.6%
Hospital-wide, all conditions 3.9% 3.9%

Risk-adjusted rates. CMS has not published a statistical better/worse comparison for these death rates in the current release, so small differences from the U.S. rate may be chance.

"Better" or "worse" means CMS found the difference from the national benchmark statistically significant; most hospitals are "no different". Infection results compare the infections a hospital reported with the number predicted for a hospital of its size and type (a ratio below 1 means fewer than predicted). Death and complication rates are risk-adjusted for how sick patients were. Each death rate counts deaths within 30 days of a hospital stay, pooled over one to three years of Medicare patients depending on the measure. About the data.

Health care eligibility at VA N. Indiana Healthcare System

VA N. Indiana Healthcare System is a VA medical center. VA hospitals care for veterans enrolled in VA health care; contact the VA to check your eligibility before you go.

Adults in Indiana qualify for Medicaid up to 133% of the poverty line. Ask the hospital which Indiana Medicaid plans it takes.

Is VA N. Indiana Healthcare System in your plan?

For HealthCare.gov Marketplace plans (2027). Enter your ZIP code, then pick your insurer and plan. We only use your ZIP code to find plans; we don't save it.

Live from HealthCare.gov's Marketplace provider data, as reported by insurers. Networks change: confirm with your insurer before you get care. Not affiliated with HealthCare.gov or CMS.

Source: the insurers' 2027 machine-readable provider files listed in the CMS Marketplace public use files, loaded November 4, 2026, matched to hospitals by NPI from CMS Hospital Enrollments. How we match networks to hospitals Networks change; confirm with your insurer before you go.

Readmissions and return visits

Centers for Medicare & Medicaid Services · Medicare patients · Jul 2023 – Jun 2025

Back in the hospital within 30 days

After a stay forThis hospitalU.S.CMS comparison
Heart failure 18.8% 21.3% Not compared
Pneumonia 17.2% 17.3% Not compared
COPD (chronic lung disease) 19.9% 20% Not compared

Return trips after a stay or procedure

Extra days back in hospital after heart failureDays spent back in the ER, under observation or readmitted within 30 days, per 100 discharges, compared with what was expected.
Not compared -74.9 days per 100 discharges vs expected · U.S. +1.3
Extra days back in hospital after pneumoniaDays spent back in the ER, under observation or readmitted within 30 days, per 100 discharges, compared with what was expected.
Not compared -3.7 days per 100 discharges vs expected · U.S. +3.9

Readmission rates count Medicare patients who were admitted to any acute-care hospital within 30 days of leaving this one, adjusted for how sick they were. "Better" or "worse" means CMS found the difference from the national rate statistically significant; most hospitals are "no different". Return-day and outpatient-surgery measures compare the hospital with what CMS expected for its own patients. The Readmissions Reduction Program ratios are shown as CMS publishes them; whether a hospital's payments are reduced depends on how its ratios compare with similar hospitals, so a ratio above 1.00 alone doesn't mean a penalty. About the data.

Timely and effective care

Centers for Medicare & Medicaid Services · all patients unless noted · Jan 2024 – Dec 2024

VA N. Indiana Healthcare System's emergency department is classed by CMS as low volume.

MeasureThis hospitalU.S.*
Patients who left the ER before being seenLower is better. 4,851 patients. 1% 2%
Health care workers vaccinated against fluHigher is better. 2,137 patients. 74% 78%
Colonoscopy: right follow-up interval for average-risk patientsHigher is better. 28 patients. 100% 93%
Blood clot prevention givenHigher is better. 349 patients. 92% 90%*
Blood clot prevention given in intensive careHigher is better. 43 patients. 93% 97%*

CMS publishes these process-of-care measures without a better/worse verdict, so the U.S. figure is shown for context; small differences, or results based on few patients, may not mean much. *Median of all hospitals CMS reports, where CMS publishes no national figure. About the data.

Care after a stay at VA N. Indiana Healthcare System

Medicare-certified providers near this hospital, with their CMS ratings. A hospital discharge planner can make the referral.

Skilled nursing facilities nearby

Skilled nursing ratings and inspections at Nursing Homes In Each State

Dialysis centers nearby See more

Home health agencies nearby See more

Hospice care providers nearby See more

Source: CMS Care Compare. Distances are approximate.

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Find doctors in Marion

Medicare-enrolled specialists with a practice in Marion, with addresses, phone numbers and the hospitals they work with.

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The area around VA N. Indiana Healthcare System

HRSA shortage designations and BLS pay data

Primary care: Parts of Grant are federally designated health professional shortage areas (1 designation). Highest shortage score 16.

Mental health: Grant is a federally designated health professional shortage area. Highest shortage score 17.

Dental: Parts of Grant are federally designated health professional shortage areas (1 designation). Highest shortage score 17.

Nurse pay: registered nurses in Indiana earn a median $83,500 a year. Healthcare salaries in Indiana.

Shortage areas are designated by the Health Resources and Services Administration where there are too few primary care, mental health or dental providers for the population; scores run from 0 to 25 for primary and mental health care and 0 to 26 for dental care, higher meaning greater need. Indiana shortage areas

Healthcare pay in Indiana

Registered nurses across Indiana (all employers) earned a median of $83,500 a year (BLS, May 2025).Registered Nurse (RN) salary in IndianaNurse Practitioner salary in IndianaRespiratory Therapist salary in IndianaHealthcare salaries in Indiana

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Cite this data

Writing about VA N. Indiana Healthcare System? You're welcome to quote these figures. They are free to use under CC BY 4.0: please credit HospitalsInEachState.com and link to this page.

Figures as of the July 2026 CMS release Updated automatically when CMS publishes new data Permanent link: hospitalsineachstate.com/hospitals/indiana/marion/va-n-indiana-healthcare-system/1700-e-38th-street/

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