facebook tracking Carle Richland Memorial Hospital, Olney, IL: ER Visit 1h 55m

Carle Richland Memorial Hospital, Olney, IL

800 East Locust Street, Olney, IL 62450Richland County

Critical access hospital 25 beds (Medicare cost report FY2024) Emergency room

Independent directory · data from CMS, not from this hospital

Carle Richland Memorial Hospital is a non-profit critical access hospital in Olney, Illinois, with an emergency department. According to HospitalsInEachState.com's analysis of the July 2026 CMS release, patients treated and sent home spend a median of 1 hr 55 min in its emergency department, 59 min shorter than the average across Illinois hospitals (2 hr 54 min). Medicare rates it 2 out of 5 stars overall, and patients give it 4 out of 5 in the Medicare patient survey.

Visiting Carle Richland Memorial Hospital

Address 800 East Locust Street
Olney, IL 62450
County: Richland
Directions Apple Maps Call (618) 395-2131
Emergency room Yes. For patients treated and sent home, the median ER visit here lasts 1 hr 55 min (average across IL hospitals: 2 hr 54 min). Medicare's median time in the ER for patients treated and sent home; not a live wait. ER times across IL
What to bring
  • Photo ID and your insurance, Medicare or Medicaid card
  • A list of your medicines, doses and allergies
  • Your doctor's name and phone number
  • A phone charger
Visiting hours and parking vary: call ahead.

Quick answers about Carle Richland Memorial Hospital

How long is the ER wait at Carle Richland Memorial Hospital?

CMS doesn't publish live wait times. Over the 12 months CMS reported, patients treated and sent home spent a median of 1 hr 55 min in the Carle Richland Memorial Hospital emergency room (the average across Illinois hospitals is 2 hr 54 min). 1% of ER patients left before being seen. For tonight's wait, call (618) 395-2131. In an emergency, call 911.

What is the phone number for Carle Richland Memorial Hospital?

The main phone number for Carle Richland Memorial Hospital is (618) 395-2131, from Medicare's hospital records.

Call (618) 395-2131
What is the address of Carle Richland Memorial Hospital?

Carle Richland Memorial Hospital is at 800 East Locust Street, Olney, IL 62450.

Directions (opens Google Maps)
Does Carle Richland Memorial Hospital have an emergency room?

Yes. Carle Richland Memorial Hospital has an emergency department, according to Medicare data.

What is Carle Richland Memorial Hospital's Medicare star rating?

Carle Richland Memorial Hospital has an overall rating of 2 out of 5 stars from the Centers for Medicare & Medicaid Services (CMS). Star ratings come from CMS quality and safety measures, not patient reviews.

Quality and performance

Centers for Medicare & Medicaid Services · data as of July 2026

Patients treated and sent home from the emergency department at Carle Richland Memorial Hospital spend a median of 1 hour 55 minutes there. That is 59 minutes shorter than the average across Illinois hospitals (2 hours 54 minutes).

CMS rating ★★★★★ 2/5
Left before seen 1%
ER volume low
Type Critical access
Ownership Non-profit
Maternity Birthing-friendly

Source: CMS Hospital General Information and Timely & Effective Care. Wait times are a median over a past 12-month reporting period, not live data. Not affiliated with CMS or with Carle Richland Memorial Hospital. For a medical emergency, call 911.

Compare ER waits across Illinois · How Illinois hospitals rank on star ratings · Other Critical Access hospitals in Illinois · How we source this data · Something wrong on this page? Tell us

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What patients say

CMS patient survey (HCAHPS) · 155 completed surveys · patients discharged Oct 2024 – Sep 2025

Patients gave Carle Richland Memorial Hospital a 4-star patient experience rating out of 5. 67% would definitely recommend it (U.S. average 71%). 65% rated it 9 or 10 out of 10.

Patient star rating ★★★★★ 4 out of 5
Would definitely recommend 67% U.S. 71% · IL 69%
Rated 9 or 10 of 10 65% U.S. 72% · IL 70%
Survey response rate 21% of patients surveyed
Nurse communicationDid nurses treat you with courtesy and respect, listen carefully and explain things clearly?
★★★★★
82% always · 2% sometimes or never · U.S. 80% always
Doctor communicationDid doctors treat you with courtesy and respect, listen carefully and explain things clearly?
★★★★★
86% always · 2% sometimes or never · U.S. 80% always
Communication about medicinesBefore giving you a new medicine, did staff tell you what it was for and its possible side effects?
★★★★★
61% always · 21% sometimes or never · U.S. 62% always
Discharge informationDid staff talk with you about help you would need at home and symptoms to watch for?
★★★★★
89% yes · 11% no · U.S. 86% yes
CleanlinessHow often were your room and bathroom kept clean?
★★★★★
67% always · 7% sometimes or never · U.S. 74% always
Quiet at nightHow often was the area around your room quiet at night?
★★★★★
61% always · 5% sometimes or never · U.S. 60% always
Overall hospital ratingUsing any number from 0 to 10, what number would you use to rate this hospital?
★★★★★
65% 9 or 10 · 5% 6 or lower · U.S. 72% 9 or 10
Would recommendWould you recommend this hospital to your friends and family?
★★★★★
67% definitely yes · 4% no · U.S. 71% definitely yes

The patient survey (HCAHPS) asks a random sample of adult patients about their recent hospital stay. CMS adjusts the results for the mix of patients and how the survey was done, so hospitals can be compared fairly. About the data.

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Infections, complications and deaths

Centers for Medicare & Medicaid Services · compared with hospitals nationwide

Carle Richland Memorial Hospital was no different from the national benchmark on the one hospital-acquired infection CMS could compare.

Hospital-acquired infections

C. diff intestinal infectionsClostridioides difficile infections, a bacteria that causes severe diarrhea, often after antibiotics.
Same as national 0 infections vs 1.6 predicted · ratio 0.00

Death rates within 30 days

Patients treated forThis hospitalU.S.
Heart failure patients 12.4% 11.1%
Pneumonia patients 18.2% 15.2%
COPD patients 8.4% 8.6%
Hospital-wide, all conditions 4.5% 3.9%

Risk-adjusted rates. CMS has not published a statistical better/worse comparison for these death rates in the current release, so small differences from the U.S. rate may be chance.

"Better" or "worse" means CMS found the difference from the national benchmark statistically significant; most hospitals are "no different". Infection results compare the infections a hospital reported with the number predicted for a hospital of its size and type (a ratio below 1 means fewer than predicted), for Oct 2024 – Sep 2025. Death and complication rates are risk-adjusted for how sick patients were. Each death rate counts deaths within 30 days of a hospital stay, pooled over one to three years of Medicare patients depending on the measure. About the data.

Health insurance at Carle Richland Memorial Hospital

Original Medicare: Medicare-certified, so it can bill Original Medicare (Medicare number 141355). Medicare Advantage plans have their own networks, which this section does not cover.

Illinois runs its own exchange, Get Covered Illinois. Check its provider directory for Carle Richland Memorial Hospital.

Is Carle Richland Memorial Hospital in your plan?

Illinois runs its own health insurance marketplace, so plan networks there aren't in HealthCare.gov's data.

Check on Get Covered Illinois

Source: the insurers' 2027 machine-readable provider files listed in the CMS Marketplace public use files, loaded November 4, 2026, matched to hospitals by NPI from CMS Hospital Enrollments. How we match networks to hospitals Networks change; confirm with your insurer before you go.

Readmissions and return visits

Centers for Medicare & Medicaid Services · Medicare patients · Jul 2023 – Jun 2025

On the 4 readmission and return-visit measures CMS could compare, Carle Richland Memorial Hospital was no different from the national rate or its expected level.

Back in the hospital within 30 days

After a stay forThis hospitalU.S.CMS comparison
Heart failure 20.9% 21.3% Not compared
Pneumonia 17.1% 17.3% Not compared
COPD (chronic lung disease) 20.1% 20% Not compared

Return trips after a stay or procedure

Extra days back in hospital after heart failureDays spent back in the ER, under observation or readmitted within 30 days, per 100 discharges, compared with what was expected.
Not compared +19.6 days per 100 discharges vs expected · U.S. +1.3
Extra days back in hospital after pneumoniaDays spent back in the ER, under observation or readmitted within 30 days, per 100 discharges, compared with what was expected.
Not compared -17.6 days per 100 discharges vs expected · U.S. +3.9
Hospital visits within 7 days of an outpatient colonoscopyUnplanned hospital visits per 1,000 colonoscopies.
Same as national 11.9 per 1,000 procedures · U.S. 13
Chemotherapy patients admitted to hospitalInpatient admissions within 30 days of outpatient chemotherapy, per 100 patients.
Same as national 9.9 per 100 patients · U.S. 10.7
Chemotherapy patients visiting the ERER visits within 30 days of outpatient chemotherapy, per 100 patients.
Same as national 5 per 100 patients · U.S. 5.4
Hospital visits after outpatient surgeryUnplanned visits within 7 days of same-day surgery, as a ratio to the number expected (1.00 = expected).
As expected 0.90 1.00 = expected · U.S. 1.00

Readmission rates count Medicare patients who were admitted to any acute-care hospital within 30 days of leaving this one, adjusted for how sick they were. "Better" or "worse" means CMS found the difference from the national rate statistically significant; most hospitals are "no different". Return-day and outpatient-surgery measures compare the hospital with what CMS expected for its own patients. The Readmissions Reduction Program ratios are shown as CMS publishes them; whether a hospital's payments are reduced depends on how its ratios compare with similar hospitals, so a ratio above 1.00 alone doesn't mean a penalty. About the data.

Timely and effective care

Centers for Medicare & Medicaid Services · all patients unless noted · Oct 2024 – Sep 2025

Carle Richland Memorial Hospital's emergency department is classed by CMS as low volume.

MeasureThis hospitalU.S.
Sepsis: got all recommended early treatmentPatients with severe sepsis or septic shock who received every step of the recommended early care bundle. Higher is better. 50 patients. 54% 65%
Septic shock: full treatment within 3 hoursHigher is better. 21 patients. 71% 73%
Typical time in the ER before going homeMedian minutes from arrival to leaving, for ER patients sent home (not counting mental health patients or transfers). Lower is better. 372 patients. 115 min 162 min
Typical ER time for mental health patients sent homeMedian minutes from arrival to leaving. Lower is better. 16 patients. 178 min 257 min
Typical ER time for patients transferred to another facilityMedian minutes from arrival to leaving. Lower is better. 15 patients. 312 min 287 min
Patients who left the ER before being seenLower is better. 10,308 patients. 1% 2%
Health care workers vaccinated against fluHigher is better. 571 patients. 95% 78%
Colonoscopy: right follow-up interval for average-risk patientsHigher is better. 37 patients. 100% 93%

CMS publishes these process-of-care measures without a better/worse verdict, so the U.S. figure is shown for context; small differences, or results based on few patients, may not mean much. About the data.

Maternity care

Centers for Medicare & Medicaid Services · reported by the hospital · Jan 2024 – Dec 2024

Maternity safety practices (CMS SM-7)Whether the hospital reports taking part in a state or national perinatal quality program and following its patient-safety practices.
Yes

Maternity measures are reported by hospitals that deliver babies. The U.S. figure is the median of the hospitals CMS reports, not a CMS verdict. About the data.

Care after a stay at Carle Richland Memorial Hospital

Medicare-certified providers near this hospital, with their CMS ratings. A hospital discharge planner can make the referral.

Skilled nursing facilities nearby

  • 0.2mi Richland Nursing & Rehab Olney, IL · 157 beds Medicare overall 1 of 5 stars · Short-stay quality 1 of 5 Abuse citation (CMS)
  • 0.7mi Helia Healthcare of Olney Olney, IL · 118 beds Medicare overall 3 of 5 stars · Short-stay quality 3 of 5
  • 17mi The Haven of Bridgeport Bridgeport, IL · 99 beds Medicare overall 3 of 5 stars · Short-stay quality 1 of 5

Skilled nursing ratings and inspections at Nursing Homes In Each State

Dialysis centers nearby See more

Home health agencies nearby See more

Hospice care providers nearby See more

Source: CMS Care Compare. Distances are approximate.

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Doctors at Carle Richland Memorial Hospital

52 Medicare-enrolled doctors and other clinicians list this hospital as an affiliation, across 15 specialties.

See all 52 clinicians

Find doctors in Olney

Medicare-enrolled specialists with a practice in Olney, with addresses, phone numbers and the hospitals they work with.

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Size and finances

Medicare cost report · covers Jun 19, 2024 – Dec 31, 2024 (196 days, part of a year)

Beds
25
Reported to Medicare, FY2024
Employees
340
Full-time equivalent
Discharges
579
Inpatient stays in this period
Patient revenue
$75.4 million
Net of discounts
Bad debt
$12.5 million
Unpaid patient bills

As reported by the hospital to CMS; not audited. Operating margin is income from patient care divided by net patient revenue and leaves out investment income and donations. Compare Illinois hospital finances.

Who owns Carle Richland Memorial Hospital

Medicare enrollment and ownership records (PECOS)

Medicare lists the hospital's legal name as Richland Memorial Hospital Inc, a non-profit organization, incorporated 1996.

The Carle Foundation Owns 5% or more directly · 100% · since 2017 Non-profit

141 doctors and other clinicians list Carle Richland Memorial Hospital as a hospital affiliation in Medicare's clinician directory.

Organizations with 5% or more ownership (directly or through other companies), partnership interests or operational control, as the hospital reported them to Medicare. Records can lag behind recent sales. Individuals are not listed. Who owns America's hospitals.

Non-profit finances

IRS Form 990 · tax year ending Dec 2023 · Richland Memorial Hospital Inc (EIN 37-1363001)

Revenue
$64.0 million
Expenses
$74.0 million
Deficit
$10.0 million
-15.6% of revenue

As filed with the IRS by Richland Memorial Hospital Inc. Matched by name and address, so check the filing to confirm it's the right organization. See the full Form 990 filings · Non-profit hospital finances.

The area around Carle Richland Memorial Hospital

HRSA shortage designations and BLS pay data

Primary care: Parts of Richland are federally designated health professional shortage areas (2 designations). Highest shortage score 16.

Mental health: Richland is a federally designated health professional shortage area. Highest shortage score 17.

Dental: Parts of Richland are federally designated health professional shortage areas (2 designations). Highest shortage score 15.

Nurse pay: registered nurses in Illinois earn a median $95,990 a year. Healthcare salaries in Illinois.

Shortage areas are designated by the Health Resources and Services Administration where there are too few primary care, mental health or dental providers for the population; scores run from 0 to 25 for primary and mental health care and 0 to 26 for dental care, higher meaning greater need. Illinois shortage areas

Healthcare pay in Illinois

Registered nurses across Illinois (all employers) earned a median of $95,990 a year (BLS, May 2025).Registered Nurse (RN) salary in IllinoisNurse Practitioner salary in IllinoisRespiratory Therapist salary in IllinoisHealthcare salaries in Illinois

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Cite this data

Writing about Carle Richland Memorial Hospital? You're welcome to quote these figures. They are free to use under CC BY 4.0: please credit HospitalsInEachState.com and link to this page.

Figures as of the July 2026 CMS release Updated automatically when CMS publishes new data Permanent link: hospitalsineachstate.com/hospitals/illinois/olney/carle-richland-memorial-hospital/800-east-locust-street/

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