Source: CMS Care Compare, October 2026 releaseER figures are medians, not live waitsAbout the data
Visiting North Chicago VA Medical Center
North Chicago, IL 60064
County: Lake Directions Apple Maps Call (847) 688-1900
- Photo ID and your insurance, Medicare or Medicaid card
- A list of your medicines, doses and allergies
- Your doctor's name and phone number
- A phone charger
Nearby hospitals
- 1.3mi Naval Hospital North Chicago, IL Call Naval Hospital Directions to Naval Hospital (Google Maps) Details for Naval Hospital
- 3.5mi Lake Forest Hospital Lake Forest, IL · Emergency room · median ER visit 3 hr 26 min Call Lake Forest Hospital Directions to Lake Forest Hospital (Google Maps) Details for Lake Forest Hospital
- 4.5mi Lake Behavioral Hospital Waukegan, IL Call Lake Behavioral Hospital Directions to Lake Behavioral Hospital (Google Maps) Details for Lake Behavioral Hospital
Quick answers about North Chicago VA Medical Center
What is the phone number for North Chicago VA Medical Center?
The main phone number for North Chicago VA Medical Center is (847) 688-1900, from Medicare's hospital records.
Call (847) 688-1900What is the address of North Chicago VA Medical Center?
North Chicago VA Medical Center is at 3001 Greenbay Road, North Chicago, IL 60064.
Directions (opens Google Maps)Does North Chicago VA Medical Center have an emergency room?
Yes. North Chicago VA Medical Center has an emergency department, according to Medicare data.
What is North Chicago VA Medical Center's Medicare star rating?
North Chicago VA Medical Center has an overall rating of 4 out of 5 stars from the Centers for Medicare & Medicaid Services (CMS). Star ratings come from CMS quality and safety measures, not patient reviews.
Quality and performance
Centers for Medicare & Medicaid Services · data as of October 2026
CMS has not reported an emergency department wait time for North Chicago VA Medical Center. That usually means too few cases to report, or no emergency department.
Source: CMS Hospital General Information and Timely & Effective Care. Wait times are a median over a past 12-month reporting period, not live data. Not affiliated with CMS or with North Chicago VA Medical Center. For a medical emergency, call 911.
How Illinois hospitals rank on star ratings · Other VA hospitals in Illinois · How we source this data · Something wrong on this page? Tell us
What patients say
CMS patient survey (HCAHPS) · 230 completed surveys · patients discharged Jan 2025 – Dec 2025
Patients gave North Chicago VA Medical Center a 3-star patient experience rating out of 5. 70% would definitely recommend it (U.S. average 71%). 75% rated it 9 or 10 out of 10.
The patient survey (HCAHPS) asks a random sample of adult patients about their recent hospital stay. CMS adjusts the results for the mix of patients and how the survey was done, so hospitals can be compared fairly. About the data.
Infections, complications and deaths
Centers for Medicare & Medicaid Services · compared with hospitals nationwide
Death rates within 30 days
| Patients treated for | This hospital | U.S. |
|---|---|---|
| Heart failure patients | 7.4% | 11.1% |
| Pneumonia patients | 9.9% | 15.2% |
| COPD patients | 7.7% | 8.6% |
| Hospital-wide, all conditions | 4.0% | 3.9% |
Risk-adjusted rates. CMS has not published a statistical better/worse comparison for these death rates in the current release, so small differences from the U.S. rate may be chance.
"Better" or "worse" means CMS found the difference from the national benchmark statistically significant; most hospitals are "no different". Infection results compare the infections a hospital reported with the number predicted for a hospital of its size and type (a ratio below 1 means fewer than predicted). Death and complication rates are risk-adjusted for how sick patients were. Each death rate counts deaths within 30 days of a hospital stay, pooled over one to three years of Medicare patients depending on the measure. About the data.
Health care eligibility at North Chicago VA Medical Center
North Chicago VA Medical Center is a VA medical center. VA hospitals care for veterans enrolled in VA health care; contact the VA to check your eligibility before you go.
Illinois runs its own exchange, Get Covered Illinois. Check its provider directory for North Chicago VA Medical Center.
Source: the insurers' 2027 machine-readable provider files listed in the CMS Marketplace public use files, loaded November 4, 2026, matched to hospitals by NPI from CMS Hospital Enrollments. How we match networks to hospitals Networks change; confirm with your insurer before you go.
Readmissions and return visits
Centers for Medicare & Medicaid Services · Medicare patients · Jul 2024 – Jun 2025
Back in the hospital within 30 days
| After a stay for | This hospital | U.S. | CMS comparison |
|---|---|---|---|
| All conditions (hospital-wide)Medicare patients back in any hospital within 30 days of leaving. | 18.1% | 16.2% | Not compared |
| Heart failure | 23.6% | 21.3% | Not compared |
| Pneumonia | 17.2% | 17.3% | Not compared |
| COPD (chronic lung disease) | 20.9% | 20% | Not compared |
Return trips after a stay or procedure
Readmission rates count Medicare patients who were admitted to any acute-care hospital within 30 days of leaving this one, adjusted for how sick they were. "Better" or "worse" means CMS found the difference from the national rate statistically significant; most hospitals are "no different". Return-day and outpatient-surgery measures compare the hospital with what CMS expected for its own patients. The Readmissions Reduction Program ratios are shown as CMS publishes them; whether a hospital's payments are reduced depends on how its ratios compare with similar hospitals, so a ratio above 1.00 alone doesn't mean a penalty. About the data.
Timely and effective care
Centers for Medicare & Medicaid Services · all patients unless noted · Jan 2025 – Dec 2025
North Chicago VA Medical Center's emergency department is classed by CMS as medium volume.
| Measure | This hospital | U.S.* |
|---|---|---|
| Sepsis: got all recommended early treatmentPatients with severe sepsis or septic shock who received every step of the recommended early care bundle. Higher is better. 25 patients. | 60% | 66% |
| Septic shock: full treatment within 3 hoursHigher is better. 16 patients. | 100% | 75% |
| Patients who left the ER before being seenLower is better. 25,339 patients. | 1% | 2% |
| Health care workers vaccinated against fluHigher is better. 2,412 patients. | 87% | 77% |
| Discharged on two opioids, or an opioid and a benzodiazepinePatients sent home with prescriptions that raise the risk of overdose when combined. Lower is better. 158 patients. | 13% | 16% |
| Colonoscopy: right follow-up interval for average-risk patientsHigher is better. 32 patients. | 81% | 93% |
| Blood clot prevention givenHigher is better. 1,110 patients. | 65% | 91%* |
| Blood clot prevention given in intensive careHigher is better. 288 patients. | 93% | 97%* |
CMS publishes these process-of-care measures without a better/worse verdict, so the U.S. figure is shown for context; small differences, or results based on few patients, may not mean much. *Median of all hospitals CMS reports, where CMS publishes no national figure. About the data.
Care after a stay at North Chicago VA Medical Center
Medicare-certified providers near this hospital, with their CMS ratings. A hospital discharge planner can make the referral.
Skilled nursing facilities nearby
- 1.6mi Claridge Healthcare Center Lake Bluff, IL · 231 beds Medicare overall 1 of 5 stars Abuse citation (CMS) SFF candidate
- 3.2mi Lake Forest Place Lake Forest, IL · 50 beds Medicare overall 5 of 5 stars · Short-stay quality 3 of 5
- 3.6mi Waukegan Health and Rehab Waukegan, IL · 112 beds Medicare overall 3 of 5 stars · Short-stay quality 1 of 5
Skilled nursing ratings and inspections at Nursing Homes In Each State
Dialysis centers nearby See more
- 1.3mi Fkc - Lake BluffLake Bluff, IL
- 3.3mi DaVita Waukegan Home TrainingWaukegan, IL
- 3.3mi DaVita Waukegan Renal CenterWaukegan, IL
Home health agencies nearby See more
- 1.3mi Advantage Home Health Plus, INCLake Bluff, IL
- 4.3mi Assure Home Healthcare, INCLibertyville, IL · 72% would recommend
- 4.3mi Meridian Home Health Care Services, INCLibertyville, IL · 76% would recommend
Hospice care providers nearby See more
- 4.3mi Integrated Palliative and HospiceLibertyville, IL · 84% would recommend
- 6.0mi Star HospiceGurnee, IL · 77% would recommend Not rated
- 9.3mi Accord HospiceDeerfield, IL · 86% would recommend
Source: CMS Care Compare. Distances are approximate.
Find doctors in North Chicago
Medicare-enrolled specialists with a practice in North Chicago, with addresses, phone numbers and the hospitals they work with.
The area around North Chicago VA Medical Center
HRSA shortage designations and BLS pay data
Primary care: Parts of Lake are federally designated health professional shortage areas (2 designations). Highest shortage score 17.
Mental health: Parts of Lake are federally designated health professional shortage areas (1 designation). Highest shortage score 17.
Dental: Parts of Lake are federally designated health professional shortage areas (1 designation). Highest shortage score 15.
Nurse pay: registered nurses in Illinois earn a median $95,990 a year. Healthcare salaries in Illinois.
Shortage areas are designated by the Health Resources and Services Administration where there are too few primary care, mental health or dental providers for the population; scores run from 0 to 25 for primary and mental health care and 0 to 26 for dental care, higher meaning greater need. Illinois shortage areas
Closest other hospitals
Healthcare pay in Illinois
Registered nurses across Illinois (all employers) earned a median of $95,990 a year (BLS, May 2025).Registered Nurse (RN) salary in IllinoisNurse Practitioner salary in IllinoisRespiratory Therapist salary in IllinoisHealthcare salaries in Illinois
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Cite this data
Writing about North Chicago VA Medical Center? You're welcome to quote these figures. They are free to use under CC BY 4.0: please credit HospitalsInEachState.com and link to this page.