facebook tracking Massac Memorial Hospital, Metropolis, IL: ER Visit 1h 48m

Massac Memorial Hospital, Metropolis, IL

28 Chick Street, PO Box 850, Metropolis, IL 62960Massac County

Critical access hospital 25 beds (Medicare cost report FY2025) Emergency room

Independent directory · data from CMS, not from this hospital

Massac Memorial Hospital is a public critical access hospital in Metropolis, Illinois, with an emergency department. According to HospitalsInEachState.com's analysis of the July 2026 CMS release, patients treated and sent home spend a median of 1 hr 48 min in its emergency department, 1 hr 6 min shorter than the average across Illinois hospitals (2 hr 54 min). Medicare rates it 2 out of 5 stars overall.

Visiting Massac Memorial Hospital

Address 28 Chick Street, PO Box 850
Metropolis, IL 62960
County: Massac
Directions Apple Maps Call (618) 524-2176
Emergency room Yes. For patients treated and sent home, the median ER visit here lasts 1 hr 48 min (average across IL hospitals: 2 hr 54 min). Medicare's median time in the ER for patients treated and sent home; not a live wait. ER times across IL
What to bring
  • Photo ID and your insurance, Medicare or Medicaid card
  • A list of your medicines, doses and allergies
  • Your doctor's name and phone number
  • A phone charger
Visiting hours and parking vary: call ahead.

Quick answers about Massac Memorial Hospital

How long is the ER wait at Massac Memorial Hospital?

CMS doesn't publish live wait times. Over the 12 months CMS reported, patients treated and sent home spent a median of 1 hr 48 min in the Massac Memorial Hospital emergency room (the average across Illinois hospitals is 2 hr 54 min). For tonight's wait, call (618) 524-2176. In an emergency, call 911.

What is the phone number for Massac Memorial Hospital?

The main phone number for Massac Memorial Hospital is (618) 524-2176, from Medicare's hospital records.

Call (618) 524-2176
What is the address of Massac Memorial Hospital?

Massac Memorial Hospital is at 28 Chick Street, PO Box 850, Metropolis, IL 62960.

Directions (opens Google Maps)
Does Massac Memorial Hospital have an emergency room?

Yes. Massac Memorial Hospital has an emergency department, according to Medicare data.

What is Massac Memorial Hospital's Medicare star rating?

Massac Memorial Hospital has an overall rating of 2 out of 5 stars from the Centers for Medicare & Medicaid Services (CMS). Star ratings come from CMS quality and safety measures, not patient reviews.

Quality and performance

Centers for Medicare & Medicaid Services · data as of July 2026

Patients treated and sent home from the emergency department at Massac Memorial Hospital spend a median of 1 hour 48 minutes there. That is 1 hour 6 minutes shorter than the average across Illinois hospitals (2 hours 54 minutes).

CMS rating ★★★★★ 2/5
Type Critical access
Ownership Government

Source: CMS Hospital General Information and Timely & Effective Care. Wait times are a median over a past 12-month reporting period, not live data. Not affiliated with CMS or with Massac Memorial Hospital. For a medical emergency, call 911.

Compare ER waits across Illinois · How Illinois hospitals rank on star ratings · Other Critical Access hospitals in Illinois · How we source this data · Something wrong on this page? Tell us

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What patients say

CMS patient survey (HCAHPS) · 59 completed surveys · patients discharged Oct 2024 – Sep 2025

87% would definitely recommend it (U.S. average 71%). 91% rated it 9 or 10 out of 10.

Would definitely recommend 87% U.S. 71% · IL 69%
Rated 9 or 10 of 10 91% U.S. 72% · IL 70%
Survey response rate 30% of patients surveyed
Nurse communicationDid nurses treat you with courtesy and respect, listen carefully and explain things clearly?
94% always · 1% sometimes or never · U.S. 80% always
Doctor communicationDid doctors treat you with courtesy and respect, listen carefully and explain things clearly?
87% always · 4% sometimes or never · U.S. 80% always
Communication about medicinesBefore giving you a new medicine, did staff tell you what it was for and its possible side effects?
70% always · 15% sometimes or never · U.S. 62% always
Discharge informationDid staff talk with you about help you would need at home and symptoms to watch for?
88% yes · 12% no · U.S. 86% yes
CleanlinessHow often were your room and bathroom kept clean?
90% always · 0% sometimes or never · U.S. 74% always
Quiet at nightHow often was the area around your room quiet at night?
71% always · 5% sometimes or never · U.S. 60% always
Overall hospital ratingUsing any number from 0 to 10, what number would you use to rate this hospital?
91% 9 or 10 · 3% 6 or lower · U.S. 72% 9 or 10
Would recommendWould you recommend this hospital to your friends and family?
87% definitely yes · 4% no · U.S. 71% definitely yes

The patient survey (HCAHPS) asks a random sample of adult patients about their recent hospital stay. CMS adjusts the results for the mix of patients and how the survey was done, so hospitals can be compared fairly. CMS gives a star rating only to hospitals with at least 100 completed surveys, so this hospital has answer percentages but no stars. These results come from fewer than 100 completed surveys, so CMS advises using them with caution. About the data.

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Infections, complications and deaths

Centers for Medicare & Medicaid Services · compared with hospitals nationwide

Death rates within 30 days

Patients treated forThis hospitalU.S.
Pneumonia patients 13.9% 15.2%
COPD patients 8.7% 8.6%
Hospital-wide, all conditions 3.9% 3.9%

Risk-adjusted rates. CMS has not published a statistical better/worse comparison for these death rates in the current release, so small differences from the U.S. rate may be chance.

"Better" or "worse" means CMS found the difference from the national benchmark statistically significant; most hospitals are "no different". Infection results compare the infections a hospital reported with the number predicted for a hospital of its size and type (a ratio below 1 means fewer than predicted). Death and complication rates are risk-adjusted for how sick patients were. Each death rate counts deaths within 30 days of a hospital stay, pooled over one to three years of Medicare patients depending on the measure. About the data.

Health insurance at Massac Memorial Hospital

Original Medicare: Medicare-certified, so it can bill Original Medicare (Medicare number 141323). Medicare Advantage plans have their own networks, which this section does not cover.

Illinois runs its own exchange, Get Covered Illinois. Check its provider directory for Massac Memorial Hospital.

Is Massac Memorial Hospital in your plan?

Illinois runs its own health insurance marketplace, so plan networks there aren't in HealthCare.gov's data.

Check on Get Covered Illinois

Source: the insurers' 2027 machine-readable provider files listed in the CMS Marketplace public use files, loaded November 4, 2026, matched to hospitals by NPI from CMS Hospital Enrollments. How we match networks to hospitals Networks change; confirm with your insurer before you go.

Readmissions and return visits

Centers for Medicare & Medicaid Services · Medicare patients · Jul 2023 – Jun 2025

On the 1 readmission and return-visit measures CMS could compare, Massac Memorial Hospital was no different from the national rate or its expected level.

Back in the hospital within 30 days

After a stay forThis hospitalU.S.CMS comparison
Heart failure 20.8% 21.3% Not compared
Pneumonia 17.4% 17.3% Not compared
COPD (chronic lung disease) 19.4% 20% Not compared

Return trips after a stay or procedure

Extra days back in hospital after heart failureDays spent back in the ER, under observation or readmitted within 30 days, per 100 discharges, compared with what was expected.
Not compared +57.9 days per 100 discharges vs expected · U.S. +1.3
Extra days back in hospital after pneumoniaDays spent back in the ER, under observation or readmitted within 30 days, per 100 discharges, compared with what was expected.
Not compared -30.4 days per 100 discharges vs expected · U.S. +3.9
Hospital visits within 7 days of an outpatient colonoscopyUnplanned hospital visits per 1,000 colonoscopies.
Same as national 14 per 1,000 procedures · U.S. 13

Readmission rates count Medicare patients who were admitted to any acute-care hospital within 30 days of leaving this one, adjusted for how sick they were. "Better" or "worse" means CMS found the difference from the national rate statistically significant; most hospitals are "no different". Return-day and outpatient-surgery measures compare the hospital with what CMS expected for its own patients. The Readmissions Reduction Program ratios are shown as CMS publishes them; whether a hospital's payments are reduced depends on how its ratios compare with similar hospitals, so a ratio above 1.00 alone doesn't mean a penalty. About the data.

Timely and effective care

Centers for Medicare & Medicaid Services · all patients unless noted · Oct 2024 – Sep 2025

MeasureThis hospitalU.S.*
Typical time in the ER before going homeMedian minutes from arrival to leaving, for ER patients sent home (not counting mental health patients or transfers). Lower is better. 90 patients. 108 min 162 min
Health care workers vaccinated against fluHigher is better. 301 patients. 87% 78%
Discharged on two opioids, or an opioid and a benzodiazepinePatients sent home with prescriptions that raise the risk of overdose when combined. Lower is better. 113 patients. 33% 15%
Blood clot prevention givenHigher is better. 209 patients. 42% 90%*

CMS publishes these process-of-care measures without a better/worse verdict, so the U.S. figure is shown for context; small differences, or results based on few patients, may not mean much. *Median of all hospitals CMS reports, where CMS publishes no national figure. About the data.

Care after a stay at Massac Memorial Hospital

Medicare-certified providers near this hospital, with their CMS ratings. A hospital discharge planner can make the referral.

Skilled nursing facilities nearby

Skilled nursing ratings and inspections at Nursing Homes In Each State

Dialysis centers nearby See more

Home health agencies nearby See more

Hospice care providers nearby See more

Source: CMS Care Compare. Distances are approximate.

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Doctors at Massac Memorial Hospital

46 Medicare-enrolled doctors and other clinicians list this hospital as an affiliation, across 15 specialties.

See all 46 clinicians

Find doctors in Metropolis

Medicare-enrolled specialists with a practice in Metropolis, with addresses, phone numbers and the hospitals they work with.

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Size and finances

Medicare cost report · fiscal year ending Mar 2025

Beds
25
Reported to Medicare, FY2025
Employees
179
Full-time equivalent
Discharges
192
Inpatient stays a year
Patient revenue
$32.3 million
Net of discounts
Operating margin
-14.0%
On patient care
Charity care
$29,000
0.1% of expenses
Bad debt
$2.2 million
Unpaid patient bills

As reported by the hospital to CMS; not audited. Operating margin is income from patient care divided by net patient revenue and leaves out investment income and donations. Compare Illinois hospital finances.

Who owns Massac Memorial Hospital

Medicare enrollment and ownership records (PECOS)

Medicare lists the hospital's legal name as Massac Memorial Hospital, a non-profit organization.

Massac Memorial Hospital Operational or managerial control · since 2007
Massac Memorial Hospital Owns 5% or more directly · 100% · since 2007

105 doctors and other clinicians list Massac Memorial Hospital as a hospital affiliation in Medicare's clinician directory.

Organizations with 5% or more ownership (directly or through other companies), partnership interests or operational control, as the hospital reported them to Medicare. Records can lag behind recent sales. Individuals are not listed. Who owns America's hospitals.

The area around Massac Memorial Hospital

HRSA shortage designations and BLS pay data

Primary care: Parts of Massac are federally designated health professional shortage areas (1 designation). Highest shortage score 16.

Mental health: Massac is a federally designated health professional shortage area. Highest shortage score 17.

Dental: Parts of Massac are federally designated health professional shortage areas (1 designation). Highest shortage score 15.

Nurse pay: registered nurses in Illinois earn a median $95,990 a year. Healthcare salaries in Illinois.

Shortage areas are designated by the Health Resources and Services Administration where there are too few primary care, mental health or dental providers for the population; scores run from 0 to 25 for primary and mental health care and 0 to 26 for dental care, higher meaning greater need. Illinois shortage areas

Healthcare pay in Illinois

Registered nurses across Illinois (all employers) earned a median of $95,990 a year (BLS, May 2025).Registered Nurse (RN) salary in IllinoisNurse Practitioner salary in IllinoisRespiratory Therapist salary in IllinoisHealthcare salaries in Illinois

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Cite this data

Writing about Massac Memorial Hospital? You're welcome to quote these figures. They are free to use under CC BY 4.0: please credit HospitalsInEachState.com and link to this page.

Figures as of the July 2026 CMS release Updated automatically when CMS publishes new data Permanent link: hospitalsineachstate.com/hospitals/illinois/metropolis/massac-memorial-hospital/28-chick-street-po-box-850/

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