CMS did not publish an overall star rating for this hospital; hospitals that report too few quality measures are not rated.
Source: CMS Care Compare, October 2026 releaseER figures are medians, not live waitsAbout the data
Visiting South Shore Hospital
- Photo ID and your insurance, Medicare or Medicaid card
- A list of your medicines, doses and allergies
- Your doctor's name and phone number
- A phone charger
Official links: Website for South Shore Hospital (opens the hospital's site)
Nearby hospitals
- 1.0mi Jackson Park Hospital Chicago, IL · Emergency room · median ER visit 4 hr 28 min Call Jackson Park Hospital Directions to Jackson Park Hospital (Google Maps) Details for Jackson Park Hospital
- 1.6mi Advocate Trinity Hospital Chicago, IL · Emergency room · median ER visit 4 hr 16 min Call Advocate Trinity Hospital Directions to Advocate Trinity Hospital (Google Maps) Details for Advocate Trinity Hospital
- 1.9mi La Rabida Children's Hospital Chicago, IL Call La Rabida Children's Hospital Directions to La Rabida Children's Hospital (Google Maps) Details for La Rabida Children's Hospital
Quick answers about South Shore Hospital
How long is the ER wait at South Shore Hospital?
CMS doesn't publish live wait times. Over the 12 months CMS reported, patients treated and sent home spent a median of 3 hr 49 min in the South Shore Hospital emergency room (the average across Illinois hospitals is 2 hr 55 min). 7% of ER patients left before being seen. For tonight's wait, check the hospital's website (opens the hospital's own site) or call (773) 356-5000. In an emergency, call 911.
What is the phone number for South Shore Hospital?
The main phone number for South Shore Hospital is (773) 356-5000, from Medicare's hospital records.
Call (773) 356-5000What is the address of South Shore Hospital?
South Shore Hospital is at 8012 S Crandon Ave, Chicago, IL 60617.
Directions (opens Google Maps)Does South Shore Hospital have an emergency room?
Yes. South Shore Hospital has an emergency department, according to Medicare data.
Quality and performance
Centers for Medicare & Medicaid Services · data as of October 2026
Patients treated and sent home from the emergency department at South Shore Hospital spend a median of 3 hours 49 minutes there. That is 54 minutes longer than the average across Illinois hospitals (2 hours 55 minutes).
Source: CMS Hospital General Information and Timely & Effective Care. Wait times are a median over a past 12-month reporting period, not live data. Not affiliated with CMS or with South Shore Hospital. For a medical emergency, call 911.
Compare ER waits across Illinois · How we source this data · Something wrong on this page? Tell us
What patients say
CMS patient survey (HCAHPS) · 42 completed surveys · patients discharged Jan 2025 – Dec 2025
27% would definitely recommend it (U.S. average 71%). 44% rated it 9 or 10 out of 10.
The patient survey (HCAHPS) asks a random sample of adult patients about their recent hospital stay. CMS adjusts the results for the mix of patients and how the survey was done, so hospitals can be compared fairly. CMS gives a star rating only to hospitals with at least 100 completed surveys, so this hospital has answer percentages but no stars. These results come from fewer than 100 completed surveys, so CMS advises using them with caution. About the data.
Infections, complications and deaths
Centers for Medicare & Medicaid Services · compared with hospitals nationwide
South Shore Hospital was no different from the national benchmark on all 2 hospital-acquired infections CMS could compare. Its rate of serious complications was same as national.
Hospital-acquired infections
Serious complications
Death rates within 30 days
| Patients treated for | This hospital | U.S. |
|---|---|---|
| Pneumonia patients | 14.9% | 15.2% |
| Hospital-wide, all conditions | 3.8% | 3.9% |
Risk-adjusted rates. CMS has not published a statistical better/worse comparison for these death rates in the current release, so small differences from the U.S. rate may be chance.
Other complications
None of the other safety indicators CMS compares was statistically better or worse than national.
All 4 complication measures
| Measure | This hospital | U.S. | CMS comparison |
|---|---|---|---|
| Pressure ulcers (bed sores)per 1,000 patients | 0.43 | 0.55 | Same as national |
| Falls in the hospital that caused a broken boneper 1,000 patients | 0.23 | 0.24 | Same as national |
| Collapsed lung caused by a medical procedureper 1,000 patients | 0.18 | 0.18 | Same as national |
| Accidental cuts or tears during abdominal surgeryper 1,000 patients | 1.04 | 1.04 | Same as national |
"Better" or "worse" means CMS found the difference from the national benchmark statistically significant; most hospitals are "no different". Infection results compare the infections a hospital reported with the number predicted for a hospital of its size and type (a ratio below 1 means fewer than predicted), for Jan 2025 – Dec 2025. Death and complication rates are risk-adjusted for how sick patients were. Each death rate counts deaths within 30 days of a hospital stay, pooled over one to three years of Medicare patients depending on the measure. About the data.
Health insurance at South Shore Hospital
Original Medicare: Medicare-certified, so it can bill Original Medicare (Medicare number 140181). Medicare Advantage plans have their own networks, which this section does not cover.
Illinois runs its own exchange, Get Covered Illinois. Check its provider directory for South Shore Hospital.
Source: the insurers' 2027 machine-readable provider files listed in the CMS Marketplace public use files, loaded November 4, 2026, matched to hospitals by NPI from CMS Hospital Enrollments. How we match networks to hospitals Networks change; confirm with your insurer before you go.
Readmissions and return visits
Centers for Medicare & Medicaid Services · Medicare patients · Jul 2024 – Jun 2025
Back in the hospital within 30 days
| After a stay for | This hospital | U.S. | CMS comparison |
|---|---|---|---|
| All conditions (hospital-wide)Medicare patients back in any hospital within 30 days of leaving. | 17.8% | 16.2% | Not compared |
| Pneumonia | 17.6% | 17.3% | Not compared |
Return trips after a stay or procedure
Medicare's readmission program
Excess readmission ratio: this hospital's predicted readmissions divided by the number expected for a typical hospital with the same patients. Above 1.00 means more readmissions than expected. 1 of 1 condition is above 1.00.
| Condition | Ratio | Patients | Readmissions |
|---|---|---|---|
| Pneumonia | 1.057 | – | More than expected |
Readmission rates count Medicare patients who were admitted to any acute-care hospital within 30 days of leaving this one, adjusted for how sick they were. "Better" or "worse" means CMS found the difference from the national rate statistically significant; most hospitals are "no different". Return-day and outpatient-surgery measures compare the hospital with what CMS expected for its own patients. The Readmissions Reduction Program ratios are shown as CMS publishes them; whether a hospital's payments are reduced depends on how its ratios compare with similar hospitals, so a ratio above 1.00 alone doesn't mean a penalty. About the data.
Timely and effective care
Centers for Medicare & Medicaid Services · all patients unless noted · Jan 2025 – Dec 2025
South Shore Hospital's emergency department is classed by CMS as low volume.
| Measure | This hospital | U.S.* |
|---|---|---|
| Sepsis: got all recommended early treatmentPatients with severe sepsis or septic shock who received every step of the recommended early care bundle. Higher is better. 71 patients. | 62% | 66% |
| Septic shock: full treatment within 3 hoursHigher is better. 20 patients. | 100% | 75% |
| Typical time in the ER before going homeMedian minutes from arrival to leaving, for ER patients sent home (not counting mental health patients or transfers). Lower is better. 295 patients. | 229 min | 162 min |
| Typical ER time for mental health patients sent homeMedian minutes from arrival to leaving. Lower is better. 19 patients. | 481 min | 257 min |
| Patients who left the ER before being seenLower is better. 10,129 patients. | 7% | 2% |
| Health care workers vaccinated against fluHigher is better. 436 patients. | 92% | 77% |
| Discharged on two opioids, or an opioid and a benzodiazepinePatients sent home with prescriptions that raise the risk of overdose when combined. Lower is better. 67 patients. | 9% | 16% |
| Blood clot prevention given in intensive careHigher is better. 102 patients. | 56% | 97%* |
CMS publishes these process-of-care measures without a better/worse verdict, so the U.S. figure is shown for context; small differences, or results based on few patients, may not mean much. *Median of all hospitals CMS reports, where CMS publishes no national figure. About the data.
Medicare spending and payment programs
Centers for Medicare & Medicaid Services
The Hospital-Acquired Condition Reduction Program cuts Medicare payments by 1% for the quarter of hospitals with the worst scores. The Hospital Value-Based Purchasing Program withholds a small share of every hospital's Medicare payments and pays it back according to the total performance score. A spending ratio of 1.00 equals the national median; spending reflects prices, the services patients received and care after discharge, not quality. Some hospitals, such as critical access, children's and cancer hospitals, are not part of these programs. About the data.
Care after a stay at South Shore Hospital
Medicare-certified providers near this hospital, with their CMS ratings. A hospital discharge planner can make the referral.
Skilled nursing facilities nearby
- 0.8mi Elevate Care Windsor Park Chicago, IL · 240 beds Medicare overall 1 of 5 stars · Short-stay quality 1 of 5 Abuse citation (CMS)
- 1.2mi South Shore Rehabilitation Chicago, IL · 248 beds Medicare overall 1 of 5 stars · Short-stay quality 2 of 5
- 2.7mi Landmark of Hyde Park Rehabilitation and Nursing Center Chicago, IL · 318 beds Medicare overall 1 of 5 stars · Short-stay quality 1 of 5 Abuse citation (CMS)
Skilled nursing ratings and inspections at Nursing Homes In Each State
Dialysis centers nearby See more
- 0.9mi FMC - South ShoreChicago, IL
- 1.9mi DaVita Grand Crossing DialysisChicago, IL
- 1.9mi FMC - Greenwood Avenue Dialysis CenterChicago, IL
Home health agencies nearby See more
- 2.5mi Comfort CareChicago, IL
- 2.5mi Good Health Home Care, INCChicago, IL
- 4.0mi Mhn My Home NursesChicago, IL · 60% would recommend
Hospice care providers nearby See more
- 7.1mi Vital Care HospiceEvergreen Park, IL Not rated
- 7.2mi Unity Hospice of ChicagolandChicago, IL · 79% would recommend
- 8.5mi Vitas Healthcare Corporation of IllinoisChicago, IL · 68% would recommend
Source: CMS Care Compare. Distances are approximate.
Inpatient psychiatric unit
CMS Inpatient psychiatric care Quality Reporting Program, data through March 2025 · unit CCN 140181
South Shore Hospital runs an inpatient psychiatric unit that reports its own results to Medicare. Readmitted within 30 days: 22% here, against 19% nationally. Where CMS compares facilities statistically, this one is no different from the national rate.
After discharge
During the stay
Source: CMS Inpatient psychiatric care Quality Reporting Program (Provider Data Catalog). Better/worse labels appear only where CMS itself compared the facility with the national rate; other figures are shown next to the national figure for context. If you or someone you know is in crisis, call or text 988 (Suicide and Crisis Lifeline) or call 911.
Doctors at South Shore Hospital
22 Medicare-enrolled doctors and other clinicians list this hospital as an affiliation, across 12 specialties.
Find doctors in Chicago
Medicare-enrolled specialists with a practice in Chicago, with addresses, phone numbers and the hospitals they work with.
What Medicare paid at South Shore Hospital
Centers for Medicare & Medicaid Services · original Medicare patients · 2024
Average hospital charges and actual payments for the procedures Medicare patients most often had here, compared with the average for Illinois.
Hospital stays
| Stay | Stays | Avg billed | Avg payment (Medicare + patient) | vs state |
|---|---|---|---|---|
| Alcohol, drug abuse or dependence with rehabilitation therapyDRG 895 | 69 | $43,317 | $12,724 | −4% |
| Alcohol, drug abuse or dependence, left against medical adviceDRG 894 | 35 | $18,758 | $5,413 | same |
| Organic disturbances and intellectual disabilityDRG 884 | 20 | $49,231 | $13,957 | same |
| Septicemia or severe sepsis without ventilator >96 hours with major complicationsDRG 871 | 17 | $88,528 | $17,120 | −3% |
| Diabetes with complicationsDRG 638 | 12 | $45,067 | $7,775 | −12% |
| Miscellaneous disorders of nutrition, metabolism, fluids and electrolytes without major complicationsDRG 641 | 12 | $29,880 | $6,846 | −9% |
Outpatient services
| Service | Services | Avg billed | Avg allowed |
|---|---|---|---|
| Comprehensive Observation ServicesAPC 8011 | 23 | $32,987 | $2,599 |
Charges are the hospital's list prices; payments are what Medicare, the patient and any other insurer actually paid (for outpatient services, Medicare's allowed amount). Private insurance prices differ. "vs state" compares this hospital's average payment with the state average for the same stay. All procedure costs.
Size and finances
Medicare cost report · fiscal year ending Dec 2024
As reported by the hospital to CMS; not audited. Operating margin is income from patient care divided by net patient revenue and leaves out investment income and donations. Compare Illinois hospital finances.
Who owns South Shore Hospital
Medicare enrollment and ownership records (PECOS)
Medicare lists the hospital's legal name as South Shore Hospital Corporation, a non-profit organization, incorporated 1976.
37 doctors and other clinicians list South Shore Hospital as a hospital affiliation in Medicare's clinician directory.
Organizations with 5% or more ownership (directly or through other companies), partnership interests or operational control, as the hospital reported them to Medicare. Records can lag behind recent sales. Individuals are not listed. Who owns America's hospitals.
Non-profit finances
IRS Form 990 · tax year ending Dec 2023 · South Shore Hospital Corporation (EIN 36-1799520)
As filed with the IRS by South Shore Hospital Corporation. Matched by name and address, so check the filing to confirm it's the right organization. See the full Form 990 filings · Non-profit hospital finances.
The area around South Shore Hospital
HRSA shortage designations and BLS pay data
Primary care: Parts of Cook are federally designated health professional shortage areas (60 designations). Highest shortage score 20.
Mental health: Parts of Cook are federally designated health professional shortage areas (17 designations). Highest shortage score 21.
Dental: Parts of Cook are federally designated health professional shortage areas (20 designations). Highest shortage score 25.
Nurse pay: registered nurses in Illinois earn a median $95,990 a year. Healthcare salaries in Illinois.
Shortage areas are designated by the Health Resources and Services Administration where there are too few primary care, mental health or dental providers for the population; scores run from 0 to 25 for primary and mental health care and 0 to 26 for dental care, higher meaning greater need. Illinois shortage areas
Closest other hospitals
Healthcare pay in Illinois
Registered nurses across Illinois (all employers) earned a median of $95,990 a year (BLS, May 2025).Registered Nurse (RN) salary in IllinoisNurse Practitioner salary in IllinoisRespiratory Therapist salary in IllinoisHealthcare salaries in Illinois
Cite this data
Writing about South Shore Hospital? You're welcome to quote these figures. They are free to use under CC BY 4.0: please credit HospitalsInEachState.com and link to this page.