Source: CMS Care Compare, July 2026 releaseER figures are medians, not live waitsAbout the data
Visiting Bayhealth Hospital, Sussex Campus
- Photo ID and your insurance, Medicare or Medicaid card
- A list of your medicines, doses and allergies
- Your doctor's name and phone number
- A phone charger
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Quick answers about Bayhealth Hospital, Sussex Campus
How long is the ER wait at Bayhealth Hospital, Sussex Campus?
CMS doesn't publish live wait times. Over the 12 months CMS reported, patients treated and sent home spent a median of 4 hr 12 min in the Bayhealth Hospital, Sussex Campus emergency room (the average across Delaware hospitals is 3 hr 41 min). 3% of ER patients left before being seen. For tonight's wait, call (302) 422-3311. In an emergency, call 911.
What is the phone number for Bayhealth Hospital, Sussex Campus?
The main phone number for Bayhealth Hospital, Sussex Campus is (302) 422-3311, from Medicare's hospital records.
Call (302) 422-3311What is the address of Bayhealth Hospital, Sussex Campus?
Bayhealth Hospital, Sussex Campus is at 100 Wellness Way, Milford, DE 19963.
Directions (opens Google Maps)Does Bayhealth Hospital, Sussex Campus have an emergency room?
Yes. Bayhealth Hospital, Sussex Campus has an emergency department, according to Medicare data.
What is Bayhealth Hospital, Sussex Campus' Medicare star rating?
Bayhealth Hospital, Sussex Campus has an overall rating of 3 out of 5 stars from the Centers for Medicare & Medicaid Services (CMS). Star ratings come from CMS quality and safety measures, not patient reviews.
Quality and performance
Centers for Medicare & Medicaid Services · data as of July 2026
Patients treated and sent home from the emergency department at Bayhealth Hospital, Sussex Campus spend a median of 4 hours 12 minutes there. That is 31 minutes longer than the average across Delaware hospitals (3 hours 41 minutes).
Source: CMS Hospital General Information and Timely & Effective Care. Wait times are a median over a past 12-month reporting period, not live data. Not affiliated with CMS or with Bayhealth Hospital, Sussex Campus. For a medical emergency, call 911.
Compare ER waits across Delaware · How Delaware hospitals rank on star ratings · Other birthing-friendly hospitals in Delaware · How we source this data · Something wrong on this page? Tell us
What patients say
CMS patient survey (HCAHPS) · 1,315 completed surveys · patients discharged Oct 2024 – Sep 2025
Patients gave Bayhealth Hospital, Sussex Campus a 4-star patient experience rating out of 5. 73% would definitely recommend it (U.S. average 71%). 75% rated it 9 or 10 out of 10.
The patient survey (HCAHPS) asks a random sample of adult patients about their recent hospital stay. CMS adjusts the results for the mix of patients and how the survey was done, so hospitals can be compared fairly. About the data.
Nearby ERs with shorter visits
Infections, complications and deaths
Centers for Medicare & Medicaid Services · compared with hospitals nationwide
Of the 5 hospital-acquired infections CMS could compare, Bayhealth Hospital, Sussex Campus was better than the national benchmark on 1 and worse on 0. Its rate of serious complications was same as national.
Hospital-acquired infections
Serious complications
Death rates within 30 days
| Patients treated for | This hospital | U.S. |
|---|---|---|
| Heart attack patients | 12.9% | 11.9% |
| Heart failure patients | 12.5% | 11.1% |
| Pneumonia patients | 15.3% | 15.2% |
| Stroke patients | 10.6% | 11.9% |
| COPD patients | 8.5% | 8.6% |
| Hospital-wide, all conditions | 3.7% | 3.9% |
Risk-adjusted rates. CMS has not published a statistical better/worse comparison for these death rates in the current release, so small differences from the U.S. rate may be chance.
Other complications
None of the other safety indicators CMS compares was statistically better or worse than national.
All 10 complication measures
| Measure | This hospital | U.S. | CMS comparison |
|---|---|---|---|
| Pressure ulcers (bed sores)per 1,000 patients | 1.39 | 0.63 | Same as national |
| Falls in the hospital that caused a broken boneper 1,000 patients | 0.28 | 0.27 | Same as national |
| Collapsed lung caused by a medical procedureper 1,000 patients | 0.18 | 0.21 | Same as national |
| Bleeding or blood clot under the skin after surgeryper 1,000 patients | 2.43 | 2.34 | Same as national |
| Kidney injury needing dialysis after surgeryper 1,000 patients | 1.64 | 1.67 | Same as national |
| Respiratory failure after surgeryper 1,000 patients | 10.74 | 9.42 | Same as national |
| Blood clots in the lungs or legs after surgeryper 1,000 patients | 3.36 | 3.52 | Same as national |
| Bloodstream infection (sepsis) after surgeryper 1,000 patients | 5.84 | 5.27 | Same as national |
| Surgical wound splitting openper 1,000 patients | 2.03 | 1.77 | Same as national |
| Accidental cuts or tears during abdominal surgeryper 1,000 patients | 0.94 | 1.06 | Same as national |
"Better" or "worse" means CMS found the difference from the national benchmark statistically significant; most hospitals are "no different". Infection results compare the infections a hospital reported with the number predicted for a hospital of its size and type (a ratio below 1 means fewer than predicted), for Oct 2024 – Sep 2025. Death and complication rates are risk-adjusted for how sick patients were. Each death rate counts deaths within 30 days of a hospital stay, pooled over one to three years of Medicare patients depending on the measure. About the data.
What insurance does Bayhealth Hospital, Sussex Campus accept?
Original Medicare: Medicare-certified, so it can bill Original Medicare (Medicare number 080009). Medicare Advantage plans have their own networks, which this section does not cover.
2027 Marketplace plans in Delaware that list this hospital
| Insurer | Plans in network | Network tier |
|---|---|---|
| Highmark Blue Cross Blue Shield | 18 of 23 plans | in-Network |
| AmeriHealth Caritas Next | 13 of 13 plans | Preferred |
2027 plan year, individual Marketplace (ACA) plans only.Health insurance in Delaware
Adults in Delaware qualify for Medicaid up to 133% of the poverty line. Ask the hospital which Delaware Medicaid plans it takes.
What insurance does Bayhealth Hospital, Sussex Campus accept?
In the 2027 HealthCare.gov Marketplace plan data (insurer network files loaded November 4, 2026), Bayhealth Hospital, Sussex Campus is in network for 2 Marketplace insurers in Delaware: Highmark Blue Cross Blue Shield (18 of 23 plans) and AmeriHealth Caritas Next (13 of 13 plans). This covers Marketplace (ACA) plans only, not Medicare Advantage, Medicaid or employer plans. Networks differ from plan to plan and can change, so confirm with the insurer before you get care.
Does Bayhealth Hospital, Sussex Campus take Medicare?
Bayhealth Hospital, Sussex Campus is a Medicare-certified hospital (CMS Certification Number 080009), according to CMS hospital data. Medicare Advantage plans have their own networks, which this page does not cover; check with your plan before you get care.
Does Bayhealth Hospital, Sussex Campus accept Highmark Blue Cross Blue Shield?
Bayhealth Hospital, Sussex Campus is in network for 18 of 23 plans that Highmark Blue Cross Blue Shield sells on the Delaware Marketplace in 2027, according to Highmark Blue Cross Blue Shield's network file loaded November 4, 2026. Not every Highmark Blue Cross Blue Shield plan includes it. Networks differ from plan to plan and can change, so confirm with the insurer before you get care.
Does Bayhealth Hospital, Sussex Campus accept AmeriHealth Caritas Next?
Bayhealth Hospital, Sussex Campus is in network for 13 of 13 plans that AmeriHealth Caritas Next sells on the Delaware Marketplace in 2027, according to AmeriHealth Caritas Next's network file loaded November 4, 2026. Networks differ from plan to plan and can change, so confirm with the insurer before you get care.
Source: the insurers' 2027 machine-readable provider files listed in the CMS Marketplace public use files, loaded November 4, 2026, matched to hospitals by NPI from CMS Hospital Enrollments. How we match networks to hospitals Networks change; confirm with your insurer before you go.
Readmissions and return visits
Centers for Medicare & Medicaid Services · Medicare patients · Jul 2023 – Jun 2025
On the 4 readmission and return-visit measures CMS could compare, Bayhealth Hospital, Sussex Campus was no different from the national rate or its expected level.
Back in the hospital within 30 days
| After a stay for | This hospital | U.S. | CMS comparison |
|---|---|---|---|
| Heart attack | 14% | 14.4% | Not compared |
| Heart failure | 21.8% | 21.3% | Not compared |
| Pneumonia | 17.3% | 17.3% | Not compared |
| COPD (chronic lung disease) | 21.4% | 20% | Not compared |
Return trips after a stay or procedure
Medicare's readmission program
Excess readmission ratio: this hospital's predicted readmissions divided by the number expected for a typical hospital with the same patients. Above 1.00 means more readmissions than expected.
| Condition | Ratio | Patients | Readmissions |
|---|---|---|---|
| COPD | 0.986 | 156 | Fewer than expected |
| Heart attack | 0.976 | – | Fewer than expected |
| Pneumonia | 0.975 | 413 | Fewer than expected |
| Heart failure | 0.951 | 357 | Fewer than expected |
| Hip or knee replacement | 0.936 | – | Fewer than expected |
Readmission rates count Medicare patients who were admitted to any acute-care hospital within 30 days of leaving this one, adjusted for how sick they were. "Better" or "worse" means CMS found the difference from the national rate statistically significant; most hospitals are "no different". Return-day and outpatient-surgery measures compare the hospital with what CMS expected for its own patients. The Readmissions Reduction Program ratios are shown as CMS publishes them; whether a hospital's payments are reduced depends on how its ratios compare with similar hospitals, so a ratio above 1.00 alone doesn't mean a penalty. About the data.
Timely and effective care
Centers for Medicare & Medicaid Services · all patients unless noted · Oct 2024 – Sep 2025
Bayhealth Hospital, Sussex Campus's emergency department is classed by CMS as high volume.
| Measure | This hospital | U.S.* |
|---|---|---|
| Sepsis: got all recommended early treatmentPatients with severe sepsis or septic shock who received every step of the recommended early care bundle. Higher is better. 174 patients. | 43% | 65% |
| Septic shock: full treatment within 3 hoursHigher is better. 54 patients. | 63% | 73% |
| Typical time in the ER before going homeMedian minutes from arrival to leaving, for ER patients sent home (not counting mental health patients or transfers). Lower is better. 365 patients. | 252 min | 162 min |
| Patients who left the ER before being seenLower is better. 58,062 patients. | 3% | 2% |
| Health care workers vaccinated against fluHigher is better. 1,275 patients. | 85% | 78% |
| Discharged on two opioids, or an opioid and a benzodiazepinePatients sent home with prescriptions that raise the risk of overdose when combined. Lower is better. 1,039 patients. | 14% | 15% |
| Colonoscopy: right follow-up interval for average-risk patientsHigher is better. 72 patients. | 97% | 93% |
| Stroke: discharged on clot-prevention medicineHigher is better. 121 patients. | 97% | 98%* |
CMS publishes these process-of-care measures without a better/worse verdict, so the U.S. figure is shown for context; small differences, or results based on few patients, may not mean much. *Median of all hospitals CMS reports, where CMS publishes no national figure. About the data.
Maternity care
Centers for Medicare & Medicaid Services · reported by the hospital · Jan 2024 – Dec 2024
Maternity measures are reported by hospitals that deliver babies. The U.S. figure is the median of the hospitals CMS reports, not a CMS verdict. About the data.
Medicare spending and payment programs
Centers for Medicare & Medicaid Services
Value-based purchasing scores by area
| Area | Score (out of 100) |
|---|---|
| Clinical outcomesDeath rates and complications | 0 |
| Patient experiencePatient survey results | 40 |
| SafetyHospital-acquired infections | 46.7 |
| Efficiency and costMedicare spending per patient | 10 |
The Hospital-Acquired Condition Reduction Program cuts Medicare payments by 1% for the quarter of hospitals with the worst scores. The Hospital Value-Based Purchasing Program withholds a small share of every hospital's Medicare payments and pays it back according to the total performance score. A spending ratio of 1.00 equals the national median; spending reflects prices, the services patients received and care after discharge, not quality. Some hospitals, such as critical access, children's and cancer hospitals, are not part of these programs. About the data.
Care after a stay at Bayhealth Hospital, Sussex Campus
Medicare-certified providers near this hospital, with their CMS ratings. A hospital discharge planner can make the referral.
Skilled nursing facilities nearby
- 2.6mi Polaris Healthcare and Rehabilitation Center Milford, DE · 100 beds Medicare overall 2 of 5 stars · Short-stay quality 4 of 5
- 2.9mi Milford Center Milford, DE · 136 beds Medicare overall 3 of 5 stars · Short-stay quality 5 of 5
- 4.7mi Delaware Veterans Home Milford, DE · 144 beds Medicare overall 3 of 5 stars Abuse citation (CMS)
Skilled nursing ratings and inspections at Nursing Homes In Each State
Dialysis centers nearby See more
- 4.2mi FKC MilfordMilford, DE
- 12mi DaVita HarringtonHarrington, DE
- 15mi FKC Mid Sussex CountyGeorgetown, DE
Home health agencies nearby See more
- 4.2mi Aveanna Home HealthcareMilford, DE · 83% would recommend
- 4.2mi Aveanna HealthcareMilford, DE Not rated
- 14mi Affinity Home Care ServicesFelton, DE Not rated
Hospice care providers nearby See more
- 4.2mi Delaware Hospice, INC Southern DivisionMilford, DE · 92% would recommend
- 4.2mi Compassionate Care Hospice of the Delmar PeninsulaMilford, DE · 82% would recommend
- 21mi Delaware Hospice Central DivDover, DE · 92% would recommend
Source: CMS Care Compare. Distances are approximate.
Doctors at Bayhealth Hospital, Sussex Campus
535 Medicare-enrolled doctors and other clinicians list this hospital as an affiliation, across 33 specialties.
Find doctors in Milford
Medicare-enrolled specialists with a practice in Milford, with addresses, phone numbers and the hospitals they work with.
What Medicare paid at Bayhealth Hospital, Sussex Campus
Centers for Medicare & Medicaid Services · original Medicare patients · 2024
Average hospital charges and actual payments for the procedures Medicare patients most often had here, compared with the average for Delaware.
Hospital stays
| Stay | Stays | Avg billed | Avg payment (Medicare + patient) | vs state |
|---|---|---|---|---|
| Septicemia or severe sepsis without ventilator >96 hours with major complicationsDRG 871 | 275 | $55,323 | $16,239 | −10% |
| Heart failure and shock with major complicationsDRG 291 | 197 | $38,077 | $10,999 | −6% |
| Simple pneumonia and pleurisy with major complicationsDRG 193 | 77 | $38,061 | $10,974 | −9% |
| Respiratory infections and inflammations with major complicationsDRG 177 | 67 | $56,728 | $13,092 | −12% |
| Chronic obstructive pulmonary disease with major complicationsDRG 190 | 65 | $35,913 | $11,589 | +11% |
| Esophagitis, gastroenteritis and miscellaneous digestive disorders without major complicationsDRG 392 | 55 | $25,464 | $7,177 | −5% |
| Septicemia or severe sepsis without ventilator >96 hours without major complicationsDRG 872 | 55 | $39,376 | $9,380 | −3% |
| Kidney and urinary tract infections without major complicationsDRG 690 | 50 | $24,462 | $6,766 | −9% |
Outpatient services
| Service | Services | Avg billed | Avg allowed |
|---|---|---|---|
| Comprehensive Observation ServicesAPC 8011 | 457 | $19,249 | $2,722 |
| Level 3 Urology and Related ServicesAPC 5373 | 127 | $11,395 | $1,770 |
| Level 5 Musculoskeletal ProceduresAPC 5115 | 121 | $52,394 | $13,184 |
| Level 2 Excision/Biopsy/Incision and DrainageAPC 5072 | 94 | $11,775 | $1,613 |
| Level 4 Urology and Related ServicesAPC 5374 | 84 | $18,842 | $3,498 |
Charges are the hospital's list prices; payments are what Medicare, the patient and any other insurer actually paid (for outpatient services, Medicare's allowed amount). Private insurance prices differ. "vs state" compares this hospital's average payment with the state average for the same stay. All procedure costs.
Size and finances
Medicare cost report · fiscal year ending Jun 2025
As reported by the hospital to CMS; not audited. Operating margin is income from patient care divided by net patient revenue and leaves out investment income and donations. Compare Delaware hospital finances.
Who owns Bayhealth Hospital, Sussex Campus
Medicare enrollment and ownership records (PECOS)
Medicare lists the hospital's legal name as Bayhealth Medical Center, Inc, a non-profit organization, incorporated 1925.
966 doctors and other clinicians list Bayhealth Hospital, Sussex Campus as a hospital affiliation in Medicare's clinician directory.
Organizations with 5% or more ownership (directly or through other companies), partnership interests or operational control, as the hospital reported them to Medicare. Records can lag behind recent sales. Individuals are not listed. Who owns America's hospitals.
Non-profit finances
IRS Form 990 · tax year ending Jun 2023 · Bayhealth Medical Center Inc (EIN 51-0064318)
As filed with the IRS by Bayhealth Medical Center Inc, which also files for 1 other hospital listed here, so the figures cover more than this hospital. Matched by name and address, so check the filing to confirm it's the right organization. See the full Form 990 filings · Non-profit hospital finances.
The area around Bayhealth Hospital, Sussex Campus
HRSA shortage designations and BLS pay data
Primary care: Parts of Sussex are federally designated health professional shortage areas (2 designations). Highest shortage score 16.
Mental health: Parts of Sussex are federally designated health professional shortage areas (2 designations). Highest shortage score 16.
Dental: Parts of Sussex are federally designated health professional shortage areas (2 designations). Highest shortage score 16.
Nurse pay: registered nurses in Delaware earn a median $99,520 a year. Healthcare salaries in Delaware.
Shortage areas are designated by the Health Resources and Services Administration where there are too few primary care, mental health or dental providers for the population; scores run from 0 to 25 for primary and mental health care and 0 to 26 for dental care, higher meaning greater need. Delaware shortage areas
Closest other hospitals
Healthcare pay in Delaware
Registered nurses across Delaware (all employers) earned a median of $99,520 a year (BLS, May 2025).Registered Nurse (RN) salary in DelawareNurse Practitioner salary in DelawareRespiratory Therapist salary in DelawareHealthcare salaries in Delaware
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Cite this data
Writing about Bayhealth Hospital, Sussex Campus? You're welcome to quote these figures. They are free to use under CC BY 4.0: please credit HospitalsInEachState.com and link to this page.