Source: CMS Care Compare, October 2026 releaseER figures are medians, not live waitsAbout the data
Visiting Frank R Howard Memorial Hospital
- Photo ID and your insurance, Medicare or Medicaid card
- A list of your medicines, doses and allergies
- Your doctor's name and phone number
- A phone charger
Official links: Website for Frank R Howard Memorial Hospital (opens the hospital's site)
Nearby hospitals
- 18mi Ukiah Valley Medical Center/Hospital D Ukiah, CA · Emergency room · median ER visit 2 hr 35 min Call Ukiah Valley Medical Center/Hospital D Directions to Ukiah Valley Medical Center/Hospital D (Google Maps) Details for Ukiah Valley Medical Center/Hospital D
- 25mi Mendocino Coast District Hospital Fort Bragg, CA · Emergency room · median ER visit 2 hr 14 min Call Mendocino Coast District Hospital Directions to Mendocino Coast District Hospital (Google Maps) Details for Mendocino Coast District Hospital
- 30mi Sutter Lakeside Hospital Lakeport, CA · Emergency room · median ER visit 2 hr 2 min Call Sutter Lakeside Hospital Directions to Sutter Lakeside Hospital (Google Maps) Details for Sutter Lakeside Hospital
Quick answers about Frank R Howard Memorial Hospital
How long is the ER wait at Frank R Howard Memorial Hospital?
CMS doesn't publish live wait times. Over the 12 months CMS reported, patients treated and sent home spent a median of 1 hr 54 min in the Frank R Howard Memorial Hospital emergency room (the average across California hospitals is 3 hr). 1% of ER patients left before being seen. For tonight's wait, check the hospital's website (opens the hospital's own site) or call (707) 459-6801. In an emergency, call 911.
What is the phone number for Frank R Howard Memorial Hospital?
The main phone number for Frank R Howard Memorial Hospital is (707) 459-6801, from Medicare's hospital records.
Call (707) 459-6801What is the address of Frank R Howard Memorial Hospital?
Frank R Howard Memorial Hospital is at 1 Madrone St, Willits, CA 95490.
Directions (opens Google Maps)Does Frank R Howard Memorial Hospital have an emergency room?
Yes. Frank R Howard Memorial Hospital has an emergency department, according to Medicare data.
What is Frank R Howard Memorial Hospital's Medicare star rating?
Frank R Howard Memorial Hospital has an overall rating of 5 out of 5 stars from the Centers for Medicare & Medicaid Services (CMS). Star ratings come from CMS quality and safety measures, not patient reviews.
Quality and performance
Centers for Medicare & Medicaid Services · data as of October 2026
Patients treated and sent home from the emergency department at Frank R Howard Memorial Hospital spend a median of 1 hour 54 minutes there. That is 1 hour 6 minutes shorter than the average across California hospitals (3 hours).
Source: CMS Hospital General Information and Timely & Effective Care. Wait times are a median over a past 12-month reporting period, not live data. Not affiliated with CMS or with Frank R Howard Memorial Hospital. For a medical emergency, call 911.
Compare ER waits across California · How California hospitals rank on star ratings · Other Critical Access hospitals in California · How we source this data · Something wrong on this page? Tell us
What patients say
CMS patient survey (HCAHPS) · 198 completed surveys · patients discharged Jan 2025 – Dec 2025
Patients gave Frank R Howard Memorial Hospital a 4-star patient experience rating out of 5. 83% would definitely recommend it (U.S. average 71%). 81% rated it 9 or 10 out of 10.
The patient survey (HCAHPS) asks a random sample of adult patients about their recent hospital stay. CMS adjusts the results for the mix of patients and how the survey was done, so hospitals can be compared fairly. About the data.
Infections, complications and deaths
Centers for Medicare & Medicaid Services · compared with hospitals nationwide
Frank R Howard Memorial Hospital was no different from the national benchmark on the one hospital-acquired infection CMS could compare.
Hospital-acquired infections
Death rates within 30 days
| Patients treated for | This hospital | U.S. |
|---|---|---|
| Heart failure patients | 11.3% | 11.1% |
| Pneumonia patients | 10.4% | 15.2% |
| Stroke patients | 11.5% | 11.9% |
| Hospital-wide, all conditions | 3.3% | 3.9% |
Risk-adjusted rates. CMS has not published a statistical better/worse comparison for these death rates in the current release, so small differences from the U.S. rate may be chance.
Other complications
None of the other safety indicators CMS compares was statistically better or worse than national.
All 1 complication measures
| Measure | This hospital | U.S. | CMS comparison |
|---|---|---|---|
| Complications after hip or knee replacement% of patients | 3.8 | 4.1 | Not compared |
"Better" or "worse" means CMS found the difference from the national benchmark statistically significant; most hospitals are "no different". Infection results compare the infections a hospital reported with the number predicted for a hospital of its size and type (a ratio below 1 means fewer than predicted), for Jan 2025 – Dec 2025. Death and complication rates are risk-adjusted for how sick patients were. Each death rate counts deaths within 30 days of a hospital stay, pooled over one to three years of Medicare patients depending on the measure. About the data.
Health insurance at Frank R Howard Memorial Hospital
Original Medicare: Medicare-certified, so it can bill Original Medicare (Medicare number 051310). Medicare Advantage plans have their own networks, which this section does not cover.
California runs its own exchange, Covered California. Check its provider directory for Frank R Howard Memorial Hospital.
Source: the insurers' 2027 machine-readable provider files listed in the CMS Marketplace public use files, loaded November 4, 2026, matched to hospitals by NPI from CMS Hospital Enrollments. How we match networks to hospitals Networks change; confirm with your insurer before you go.
Readmissions and return visits
Centers for Medicare & Medicaid Services · Medicare patients · Jul 2024 – Jun 2025
On the 2 readmission and return-visit measures CMS could compare, Frank R Howard Memorial Hospital was no different from the national rate or its expected level.
Back in the hospital within 30 days
| After a stay for | This hospital | U.S. | CMS comparison |
|---|---|---|---|
| All conditions (hospital-wide)Medicare patients back in any hospital within 30 days of leaving. | 15.3% | 16.2% | Not compared |
| Heart failure | 22.1% | 21.3% | Not compared |
| Pneumonia | 17% | 17.3% | Not compared |
Return trips after a stay or procedure
Readmission rates count Medicare patients who were admitted to any acute-care hospital within 30 days of leaving this one, adjusted for how sick they were. "Better" or "worse" means CMS found the difference from the national rate statistically significant; most hospitals are "no different". Return-day and outpatient-surgery measures compare the hospital with what CMS expected for its own patients. The Readmissions Reduction Program ratios are shown as CMS publishes them; whether a hospital's payments are reduced depends on how its ratios compare with similar hospitals, so a ratio above 1.00 alone doesn't mean a penalty. About the data.
Timely and effective care
Centers for Medicare & Medicaid Services · all patients unless noted · Jan 2025 – Dec 2025
Frank R Howard Memorial Hospital's emergency department is classed by CMS as low volume.
| Measure | This hospital | U.S.* |
|---|---|---|
| Typical time in the ER before going homeMedian minutes from arrival to leaving, for ER patients sent home (not counting mental health patients or transfers). Lower is better. 414 patients. | 114 min | 162 min |
| Typical ER time for patients transferred to another facilityMedian minutes from arrival to leaving. Lower is better. 18 patients. | 438 min | 287 min |
| Patients who left the ER before being seenLower is better. 16,212 patients. | 1% | 2% |
| Health care workers vaccinated against fluHigher is better. 570 patients. | 90% | 77% |
| Discharged on two opioids, or an opioid and a benzodiazepinePatients sent home with prescriptions that raise the risk of overdose when combined. Lower is better. 321 patients. | 12% | 16% |
| Blood clot prevention givenHigher is better. 566 patients. | 91% | 91%* |
| Blood clot prevention given in intensive careHigher is better. 226 patients. | 99% | 97%* |
CMS publishes these process-of-care measures without a better/worse verdict, so the U.S. figure is shown for context; small differences, or results based on few patients, may not mean much. *Median of all hospitals CMS reports, where CMS publishes no national figure. About the data.
Care after a stay at Frank R Howard Memorial Hospital
Medicare-certified providers near this hospital, with their CMS ratings. A hospital discharge planner can make the referral.
Skilled nursing facilities nearby
- 2.1mi Northbrook Healthcare Center Willits, CA · 70 beds Medicare overall 4 of 5 stars · Short-stay quality 5 of 5
- 19mi Redwood Cove Healthcare Center Ukiah, CA · 68 beds Medicare overall 4 of 5 stars · Short-stay quality 5 of 5
- 19mi Ukiah Post Acute Ukiah, CA · 57 beds Medicare overall 5 of 5 stars · Short-stay quality 5 of 5
Skilled nursing ratings and inspections at Nursing Homes In Each State
Dialysis centers nearby See more
- 18mi DCI UkiahUkiah, CA
- 19mi Fort Bragg Dialysis DCIFort Bragg, CA
Home health agencies nearby See more
- 6.2mi Adventist Health Home Care ServicesWillits, CA · 85% would recommend
- 19mi Adventist Health Home Care ServicesFort Bragg, CA
Hospice care providers nearby See more
- 6.2mi Adventist Health Home CareWillits, CA · 90% would recommend
Source: CMS Care Compare. Distances are approximate.
Doctors at Frank R Howard Memorial Hospital
134 Medicare-enrolled doctors and other clinicians list this hospital as an affiliation, across 23 specialties.
Find doctors in Willits
Medicare-enrolled specialists with a practice in Willits, with addresses, phone numbers and the hospitals they work with.
Size and finances
Medicare cost report · fiscal year ending Dec 2024
As reported by the hospital to CMS; not audited. Operating margin is income from patient care divided by net patient revenue and leaves out investment income and donations. Compare California hospital finances.
Who owns Frank R Howard Memorial Hospital
Medicare enrollment and ownership records (PECOS)
Medicare lists the hospital's legal name as Willits Hospital Inc, a non-profit organization, incorporated 1986.
246 doctors and other clinicians list Frank R Howard Memorial Hospital as a hospital affiliation in Medicare's clinician directory.
Organizations with 5% or more ownership (directly or through other companies), partnership interests or operational control, as the hospital reported them to Medicare. Records can lag behind recent sales. Individuals are not listed. Who owns America's hospitals.
Non-profit finances
IRS Form 990 · tax year ending Dec 2023 · Willits Hospital Inc (EIN 68-0108919)
As filed with the IRS by Willits Hospital Inc. Matched by name and address, so check the filing to confirm it's the right organization. See the full Form 990 filings · Non-profit hospital finances.
The area around Frank R Howard Memorial Hospital
HRSA shortage designations and BLS pay data
Primary care: Parts of Mendocino are federally designated health professional shortage areas (13 designations). Highest shortage score 18.
Mental health: Parts of Mendocino are federally designated health professional shortage areas (1 designation). Highest shortage score 19.
Dental: Parts of Mendocino are federally designated health professional shortage areas (8 designations). Highest shortage score 18.
Nurse pay: registered nurses in California earn a median $140,270 a year. Healthcare salaries in California.
Shortage areas are designated by the Health Resources and Services Administration where there are too few primary care, mental health or dental providers for the population; scores run from 0 to 25 for primary and mental health care and 0 to 26 for dental care, higher meaning greater need. California shortage areas
Closest other hospitals
Healthcare pay in California
Registered nurses across California (all employers) earned a median of $140,270 a year (BLS, May 2025).Registered Nurse (RN) salary in CaliforniaNurse Practitioner salary in CaliforniaRespiratory Therapist salary in CaliforniaHealthcare salaries in California
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Cite this data
Writing about Frank R Howard Memorial Hospital? You're welcome to quote these figures. They are free to use under CC BY 4.0: please credit HospitalsInEachState.com and link to this page.