Source: CMS Care Compare, July 2026 releaseER figures are medians, not live waitsAbout the data
Visiting Sutter General Hospital
- Photo ID and your insurance, Medicare or Medicaid card
- A list of your medicines, doses and allergies
- Your doctor's name and phone number
- A phone charger
Official links: Website for Sutter General Hospital (opens the hospital's site)
Nearby hospitals
- 0.9mi Mercy General Hospital Sacramento, CA · Emergency room · median ER visit 2 hr 50 min Call Mercy General Hospital Directions to Mercy General Hospital (Google Maps) Details for Mercy General Hospital
- 1.3mi University of California Davis Medical Center Sacramento, CA · Emergency room · median ER visit 5 hr 28 min Call University of California Davis Medical Center Directions to University of California Davis Medical Center (Google Maps) Details for University of California Davis Medical Center
- 1.5mi Shriners Hospitals for Children Northern Calif Sacramento, CA Call Shriners Hospitals for Children Northern Calif Directions to Shriners Hospitals for Children Northern Calif (Google Maps) Details for Shriners Hospitals for Children Northern Calif
Quick answers about Sutter General Hospital
How long is the ER wait at Sutter General Hospital?
CMS doesn't publish live wait times. Over the 12 months CMS reported, patients treated and sent home spent a median of 3 hr 12 min in the Sutter General Hospital emergency room (the average across California hospitals is 3 hr 2 min). 1% of ER patients left before being seen. For tonight's wait, check the hospital's website (opens the hospital's own site) or call (916) 454-2222. In an emergency, call 911.
What is the phone number for Sutter General Hospital?
The main phone number for Sutter General Hospital is (916) 454-2222, from Medicare's hospital records.
Call (916) 454-2222What is the address of Sutter General Hospital?
Sutter General Hospital is at 2801 L St, Sacramento, CA 95816.
Directions (opens Google Maps)Does Sutter General Hospital have an emergency room?
Yes. Sutter General Hospital has an emergency department, according to Medicare data.
What is Sutter General Hospital's Medicare star rating?
Sutter General Hospital has an overall rating of 4 out of 5 stars from the Centers for Medicare & Medicaid Services (CMS). Star ratings come from CMS quality and safety measures, not patient reviews.
Quality and performance
Centers for Medicare & Medicaid Services · data as of July 2026
Patients treated and sent home from the emergency department at Sutter General Hospital spend a median of 3 hours 12 minutes there. That is 10 minutes longer than the average across California hospitals (3 hours 2 minutes).
Source: CMS Hospital General Information and Timely & Effective Care. Wait times are a median over a past 12-month reporting period, not live data. Not affiliated with CMS or with Sutter General Hospital. For a medical emergency, call 911.
Compare ER waits across California · How California hospitals rank on star ratings · Other birthing-friendly hospitals in California · How we source this data · Something wrong on this page? Tell us
What patients say
CMS patient survey (HCAHPS) · 700 completed surveys · patients discharged Oct 2024 – Sep 2025
Patients gave Sutter General Hospital a 3-star patient experience rating out of 5. 79% would definitely recommend it (U.S. average 71%). 79% rated it 9 or 10 out of 10.
The patient survey (HCAHPS) asks a random sample of adult patients about their recent hospital stay. CMS adjusts the results for the mix of patients and how the survey was done, so hospitals can be compared fairly. About the data.
Compare Sutter General Hospital
Infections, complications and deaths
Centers for Medicare & Medicaid Services · compared with hospitals nationwide
Of the 6 hospital-acquired infections CMS could compare, Sutter General Hospital was better than the national benchmark on 5 and worse on 0. Its rate of serious complications was same as national.
Hospital-acquired infections
Serious complications
Death rates within 30 days
| Patients treated for | This hospital | U.S. |
|---|---|---|
| Heart attack patients | 10.2% | 11.9% |
| Heart failure patients | 11.8% | 11.1% |
| Pneumonia patients | 15.9% | 15.2% |
| Stroke patients | 10.4% | 11.9% |
| COPD patients | 7.7% | 8.6% |
| Coronary bypass (CABG) surgery patients | 2.4% | 2.4% |
| Hospital-wide, all conditions | 3.0% | 3.9% |
Risk-adjusted rates. CMS has not published a statistical better/worse comparison for these death rates in the current release, so small differences from the U.S. rate may be chance.
Other complications
None of the other safety indicators CMS compares was statistically better or worse than national.
All 12 complication measures
| Measure | This hospital | U.S. | CMS comparison |
|---|---|---|---|
| Complications after hip or knee replacement% of patients | 3.3 | 4.1 | Not compared |
| Deaths among surgical patients with serious treatable complicationsper 1,000 patients | 166.68 | 173.3 | Same as national |
| Pressure ulcers (bed sores)per 1,000 patients | 0.54 | 0.63 | Same as national |
| Falls in the hospital that caused a broken boneper 1,000 patients | 0.28 | 0.27 | Same as national |
| Collapsed lung caused by a medical procedureper 1,000 patients | 0.11 | 0.21 | Same as national |
| Bleeding or blood clot under the skin after surgeryper 1,000 patients | 2.78 | 2.34 | Same as national |
| Kidney injury needing dialysis after surgeryper 1,000 patients | 1.33 | 1.67 | Same as national |
| Respiratory failure after surgeryper 1,000 patients | 9.79 | 9.42 | Same as national |
| Blood clots in the lungs or legs after surgeryper 1,000 patients | 3.04 | 3.52 | Same as national |
| Bloodstream infection (sepsis) after surgeryper 1,000 patients | 6.62 | 5.27 | Same as national |
| Surgical wound splitting openper 1,000 patients | 1.63 | 1.77 | Same as national |
| Accidental cuts or tears during abdominal surgeryper 1,000 patients | 1.12 | 1.06 | Same as national |
"Better" or "worse" means CMS found the difference from the national benchmark statistically significant; most hospitals are "no different". Infection results compare the infections a hospital reported with the number predicted for a hospital of its size and type (a ratio below 1 means fewer than predicted), for Oct 2024 – Sep 2025. Death and complication rates are risk-adjusted for how sick patients were. Each death rate counts deaths within 30 days of a hospital stay, pooled over one to three years of Medicare patients depending on the measure. About the data.
Health insurance at Sutter General Hospital
Original Medicare: Medicare-certified, so it can bill Original Medicare (Medicare number 050108). Medicare Advantage plans have their own networks, which this section does not cover.
California runs its own exchange, Covered California. Check its provider directory for Sutter General Hospital.
Source: the insurers' 2027 machine-readable provider files listed in the CMS Marketplace public use files, loaded November 4, 2026, matched to hospitals by NPI from CMS Hospital Enrollments. How we match networks to hospitals Networks change; confirm with your insurer before you go.
Readmissions and return visits
Centers for Medicare & Medicaid Services · Medicare patients · Jul 2023 – Jun 2025
Of the 4 readmission and return-visit measures CMS could compare, Sutter General Hospital was better on 0 and worse on 1 (than the national rate, or than expected for its patients).
Back in the hospital within 30 days
| After a stay for | This hospital | U.S. | CMS comparison |
|---|---|---|---|
| Heart attack | 15.5% | 14.4% | Not compared |
| Heart failure | 19.9% | 21.3% | Not compared |
| Pneumonia | 17.7% | 17.3% | Not compared |
| COPD (chronic lung disease) | 20.6% | 20% | Not compared |
| Heart bypass surgery (CABG) | 9% | 11% | Not compared |
| Hip or knee replacement | 5.1% | 5.8% | Not compared |
Return trips after a stay or procedure
Medicare's readmission program
Excess readmission ratio: this hospital's predicted readmissions divided by the number expected for a typical hospital with the same patients. Above 1.00 means more readmissions than expected. 2 of 6 conditions are above 1.00.
| Condition | Ratio | Patients | Readmissions |
|---|---|---|---|
| COPD | 1.035 | 142 | More than expected |
| Pneumonia | 1.023 | 351 | More than expected |
| Heart bypass surgery | 0.993 | 320 | Fewer than expected |
| Heart failure | 0.991 | 654 | Fewer than expected |
| Heart attack | 0.963 | 523 | Fewer than expected |
| Hip or knee replacement | 0.739 | – | Fewer than expected |
Readmission rates count Medicare patients who were admitted to any acute-care hospital within 30 days of leaving this one, adjusted for how sick they were. "Better" or "worse" means CMS found the difference from the national rate statistically significant; most hospitals are "no different". Return-day and outpatient-surgery measures compare the hospital with what CMS expected for its own patients. The Readmissions Reduction Program ratios are shown as CMS publishes them; whether a hospital's payments are reduced depends on how its ratios compare with similar hospitals, so a ratio above 1.00 alone doesn't mean a penalty. About the data.
Timely and effective care
Centers for Medicare & Medicaid Services · all patients unless noted · Oct 2024 – Sep 2025
Sutter General Hospital's emergency department is classed by CMS as very high volume.
| Measure | This hospital | U.S.* |
|---|---|---|
| Sepsis: got all recommended early treatmentPatients with severe sepsis or septic shock who received every step of the recommended early care bundle. Higher is better. 228 patients. | 77% | 65% |
| Septic shock: full treatment within 3 hoursHigher is better. 63 patients. | 73% | 73% |
| Typical time in the ER before going homeMedian minutes from arrival to leaving, for ER patients sent home (not counting mental health patients or transfers). Lower is better. 376 patients. | 192 min | 162 min |
| Typical ER time for mental health patients sent homeMedian minutes from arrival to leaving. Lower is better. 11 patients. | 203 min | 257 min |
| Patients who left the ER before being seenLower is better. 114,358 patients. | 1% | 2% |
| Health care workers vaccinated against fluHigher is better. 6,268 patients. | 73% | 78% |
| Discharged on two opioids, or an opioid and a benzodiazepinePatients sent home with prescriptions that raise the risk of overdose when combined. Lower is better. 8,252 patients. | 15% | 15% |
| Colonoscopy: right follow-up interval for average-risk patientsHigher is better. 77 patients. | 96% | 93% |
| Blood clot prevention given in intensive careHigher is better. 3,682 patients. | 99% | 97%* |
| Stroke: discharged on clot-prevention medicineHigher is better. 445 patients. | 100% | 98%* |
CMS publishes these process-of-care measures without a better/worse verdict, so the U.S. figure is shown for context; small differences, or results based on few patients, may not mean much. *Median of all hospitals CMS reports, where CMS publishes no national figure. About the data.
Maternity care
Centers for Medicare & Medicaid Services · reported by the hospital · Jan 2024 – Dec 2024
Maternity measures are reported by hospitals that deliver babies. The U.S. figure is the median of the hospitals CMS reports, not a CMS verdict. About the data.
Medicare spending and payment programs
Centers for Medicare & Medicaid Services
Value-based purchasing scores by area
| Area | Score (out of 100) |
|---|---|
| Clinical outcomesDeath rates and complications | 25 |
| Patient experiencePatient survey results | 51 |
| SafetyHospital-acquired infections | 45 |
| Efficiency and costMedicare spending per patient | 0 |
The Hospital-Acquired Condition Reduction Program cuts Medicare payments by 1% for the quarter of hospitals with the worst scores. The Hospital Value-Based Purchasing Program withholds a small share of every hospital's Medicare payments and pays it back according to the total performance score. A spending ratio of 1.00 equals the national median; spending reflects prices, the services patients received and care after discharge, not quality. Some hospitals, such as critical access, children's and cancer hospitals, are not part of these programs. About the data.
Care after a stay at Sutter General Hospital
Medicare-certified providers near this hospital, with their CMS ratings. A hospital discharge planner can make the referral.
Skilled nursing facilities nearby
- 0.1mi Mid-Town Oaks Post-Acute Sacramento, CA · 100 beds Medicare overall 3 of 5 stars · Short-stay quality 5 of 5
- 0.5mi McKinley Park Care Center Sacramento, CA · 86 beds Medicare overall 3 of 5 stars · Short-stay quality 3 of 5
- 0.6mi Saylor Lane Healthcare Center Sacramento, CA · 42 beds Medicare overall 4 of 5 stars · Short-stay quality 4 of 5
Skilled nursing ratings and inspections at Nursing Homes In Each State
Dialysis centers nearby See more
- 0.4mi DCI University Dialysis ClinicSacramento, CA
- 0.4mi DaVita Alhambra Dialysis CenterSacramento, CA
- 1.6mi DaVita Broadway DialysisSacramento, CA
Home health agencies nearby See more
- 1.6mi Blossom Ridge Home Health AgencySacramento, CA · 70% would recommend
- 1.7mi Clinicians Connect Care Home HealthSacramento, CA
- 2.7mi Ahc Home Health of SacramentoSacramento, CA · 81% would recommend
Hospice care providers nearby See more
- 1.6mi Blossom Ridge HospiceSacramento, CA · 83% would recommend
- 2.7mi American River Hospice ServicesSacramento, CA · 81% would recommend
- 2.7mi Ahc Home Care of SacramentoNorth Sacramento, CA Not rated
Source: CMS Care Compare. Distances are approximate.
Doctors at Sutter General Hospital
1,339 Medicare-enrolled doctors and other clinicians list this hospital as an affiliation, across 36 specialties.
Find doctors in Sacramento
Medicare-enrolled specialists with a practice in Sacramento, with addresses, phone numbers and the hospitals they work with.
What Medicare paid at Sutter General Hospital
Centers for Medicare & Medicaid Services · original Medicare patients · 2024
Average hospital charges and actual payments for the procedures Medicare patients most often had here, compared with the average for California.
Hospital stays
| Stay | Stays | Avg billed | Avg payment (Medicare + patient) | vs state |
|---|---|---|---|---|
| Septicemia or severe sepsis without ventilator >96 hours with major complicationsDRG 871 | 488 | $104,594 | $24,560 | +7% |
| Heart failure and shock with major complicationsDRG 291 | 245 | $70,642 | $15,511 | same |
| Endovascular cardiac valve replacement and supplement procedures without major complicationsDRG 267 | 167 | $185,390 | $57,209 | +2% |
| Septicemia or severe sepsis without ventilator >96 hours without major complicationsDRG 872 | 123 | $48,111 | $12,632 | same |
| Acute myocardial infarction, discharged alive with major complicationsDRG 280 | 99 | $89,387 | $20,043 | +5% |
| Infectious and parasitic diseases with operating room procedures with major complicationsDRG 853 | 91 | $227,307 | $57,723 | −7% |
| Pulmonary edema and respiratory failureDRG 189 | 78 | $69,159 | $15,311 | −4% |
| Intracranial hemorrhage or cerebral infarction with complications or TPA in 24 hoursDRG 065 | 77 | $80,329 | $14,383 | +15% |
Outpatient services
| Service | Services | Avg billed | Avg allowed |
|---|---|---|---|
| Comprehensive Observation ServicesAPC 8011 | 551 | $32,772 | $3,806 |
| Level 1 Endovascular ProceduresAPC 5191 | 396 | $38,235 | $4,498 |
| Level 3 Electrophysiologic ProceduresAPC 5213 | 279 | $205,428 | $33,160 |
| Level 2 Upper GI ProceduresAPC 5302 | 225 | $13,330 | $2,648 |
| Level 2 Excision/Biopsy/Incision and DrainageAPC 5072 | 175 | $11,007 | $2,271 |
Charges are the hospital's list prices; payments are what Medicare, the patient and any other insurer actually paid (for outpatient services, Medicare's allowed amount). Private insurance prices differ. "vs state" compares this hospital's average payment with the state average for the same stay. All procedure costs.
Size and finances
Medicare cost report · fiscal year ending Dec 2024
As reported by the hospital to CMS; not audited. Operating margin is income from patient care divided by net patient revenue and leaves out investment income and donations. Compare California hospital finances.
Who owns Sutter General Hospital
Medicare enrollment and ownership records (PECOS)
Medicare lists the hospital's legal name as Sutter Valley Hospitals, a non-profit organization, incorporated 1935.
1,900 doctors and other clinicians list Sutter General Hospital as a hospital affiliation in Medicare's clinician directory.
Organizations with 5% or more ownership (directly or through other companies), partnership interests or operational control, as the hospital reported them to Medicare. Records can lag behind recent sales. Individuals are not listed. Who owns America's hospitals.
Non-profit finances
IRS Form 990 · tax year ending Dec 2023 · Sutter Valley Hospitals (EIN 94-1156621)
As filed with the IRS by Sutter Valley Hospitals, which also files for 10 other hospitals listed here, so the figures cover more than this hospital. Matched by name and address, so check the filing to confirm it's the right organization. See the full Form 990 filings · Non-profit hospital finances.
The area around Sutter General Hospital
HRSA shortage designations and BLS pay data
Primary care: Parts of Sacramento are federally designated health professional shortage areas (1 designation). Highest shortage score 16.
Mental health: Parts of Sacramento are federally designated health professional shortage areas (4 designations). Highest shortage score 19.
Dental: Parts of Sacramento are federally designated health professional shortage areas (1 designation). Highest shortage score 18.
Nurse pay: registered nurses in California earn a median $140,270 a year. Healthcare salaries in California.
Shortage areas are designated by the Health Resources and Services Administration where there are too few primary care, mental health or dental providers for the population; scores run from 0 to 25 for primary and mental health care and 0 to 26 for dental care, higher meaning greater need. California shortage areas
Closest other hospitals
Healthcare pay in California
Registered nurses across California (all employers) earned a median of $140,270 a year (BLS, May 2025).Registered Nurse (RN) salary in CaliforniaNurse Practitioner salary in CaliforniaRespiratory Therapist salary in CaliforniaHealthcare salaries in California
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Cite this data
Writing about Sutter General Hospital? You're welcome to quote these figures. They are free to use under CC BY 4.0: please credit HospitalsInEachState.com and link to this page.