facebook tracking Riverside County Regional Medical Center: 26520 Cactus Ave - Moreno Valley, CA

Riverside County Regional Medical Center, Moreno Valley, CA

26520 Cactus Ave, Moreno Valley, CA 92555Riverside County

Acute care hospital 423 beds (Medicare cost report FY2025) Emergency room

Independent directory · data from CMS, not from this hospital

Riverside County Regional Medical Center is a public acute care hospital in Moreno Valley, California, with an emergency department. According to HospitalsInEachState.com's analysis of the July 2026 CMS release, patients treated and sent home spend a median of 3 hr 54 min in its emergency department, 52 min longer than the average across California hospitals (3 hr 2 min). Medicare rates it 3 out of 5 stars overall, and patients give it 2 out of 5 in the Medicare patient survey.

Visiting Riverside County Regional Medical Center

Address 26520 Cactus Ave
Moreno Valley, CA 92555
County: Riverside
Directions Apple Maps Call (951) 486-4000
Emergency room Yes. For patients treated and sent home, the median ER visit here lasts 3 hr 54 min (average across CA hospitals: 3 hr 2 min). Medicare's median time in the ER for patients treated and sent home; not a live wait. ER times across CA
What to bring
  • Photo ID and your insurance, Medicare or Medicaid card
  • A list of your medicines, doses and allergies
  • Your doctor's name and phone number
  • A phone charger
Visiting hours and parking vary: call ahead.

Official links: Website for Riverside County Regional Medical Center (opens the hospital's site)

Quick answers about Riverside County Regional Medical Center

How long is the ER wait at Riverside County Regional Medical Center?

CMS doesn't publish live wait times. Over the 12 months CMS reported, patients treated and sent home spent a median of 3 hr 54 min in the Riverside County Regional Medical Center emergency room (the average across California hospitals is 3 hr 2 min). 0% of ER patients left before being seen. For tonight's wait, check the hospital's website (opens the hospital's own site) or call (951) 486-4000. In an emergency, call 911.

What is the phone number for Riverside County Regional Medical Center?

The main phone number for Riverside County Regional Medical Center is (951) 486-4000, from Medicare's hospital records.

Call (951) 486-4000
What is the address of Riverside County Regional Medical Center?

Riverside County Regional Medical Center is at 26520 Cactus Ave, Moreno Valley, CA 92555.

Directions (opens Google Maps)
Does Riverside County Regional Medical Center have an emergency room?

Yes. Riverside County Regional Medical Center has an emergency department, according to Medicare data.

What is Riverside County Regional Medical Center's Medicare star rating?

Riverside County Regional Medical Center has an overall rating of 3 out of 5 stars from the Centers for Medicare & Medicaid Services (CMS). Star ratings come from CMS quality and safety measures, not patient reviews.

Quality and performance

Centers for Medicare & Medicaid Services · data as of July 2026

Patients treated and sent home from the emergency department at Riverside County Regional Medical Center spend a median of 3 hours 54 minutes there. That is 52 minutes longer than the average across California hospitals (3 hours 2 minutes).

CMS rating ★★★★★ 3/5
Left before seen 0%
ER volume very high
Type Acute Care
Ownership Government
Maternity Birthing-friendly

Source: CMS Hospital General Information and Timely & Effective Care. Wait times are a median over a past 12-month reporting period, not live data. Not affiliated with CMS or with Riverside County Regional Medical Center. For a medical emergency, call 911.

Compare ER waits across California · How California hospitals rank on star ratings · Other birthing-friendly hospitals in California · How we source this data · Something wrong on this page? Tell us

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What patients say

CMS patient survey (HCAHPS) · 416 completed surveys · patients discharged Oct 2024 – Sep 2025

Patients gave Riverside County Regional Medical Center a 2-star patient experience rating out of 5. 66% would definitely recommend it (U.S. average 71%). 65% rated it 9 or 10 out of 10.

Patient star rating ★★★★★ 2 out of 5
Would definitely recommend 66% U.S. 71% · CA 69%
Rated 9 or 10 of 10 65% U.S. 72% · CA 68%
Survey response rate 10% of patients surveyed
Nurse communicationDid nurses treat you with courtesy and respect, listen carefully and explain things clearly?
★★★★★
73% always · 6% sometimes or never · U.S. 80% always
Doctor communicationDid doctors treat you with courtesy and respect, listen carefully and explain things clearly?
★★★★★
74% always · 6% sometimes or never · U.S. 80% always
Communication about medicinesBefore giving you a new medicine, did staff tell you what it was for and its possible side effects?
★★★★★
54% always · 25% sometimes or never · U.S. 62% always
Discharge informationDid staff talk with you about help you would need at home and symptoms to watch for?
★★★★★
85% yes · 15% no · U.S. 86% yes
CleanlinessHow often were your room and bathroom kept clean?
★★★★★
63% always · 11% sometimes or never · U.S. 74% always
Quiet at nightHow often was the area around your room quiet at night?
★★★★★
46% always · 17% sometimes or never · U.S. 60% always
Overall hospital ratingUsing any number from 0 to 10, what number would you use to rate this hospital?
★★★★★
65% 9 or 10 · 10% 6 or lower · U.S. 72% 9 or 10
Would recommendWould you recommend this hospital to your friends and family?
★★★★★
66% definitely yes · 8% no · U.S. 71% definitely yes

The patient survey (HCAHPS) asks a random sample of adult patients about their recent hospital stay. CMS adjusts the results for the mix of patients and how the survey was done, so hospitals can be compared fairly. About the data.

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Infections, complications and deaths

Centers for Medicare & Medicaid Services · compared with hospitals nationwide

Of the 6 hospital-acquired infections CMS could compare, Riverside County Regional Medical Center was better than the national benchmark on 2 and worse on 0. Its rate of serious complications was same as national.

Hospital-acquired infections

Central line-associated bloodstream infections (CLABSI)Bloodstream infections in patients with a central IV line, in ICUs and select wards.
Better than national 3 infections vs 12.9 predicted · ratio 0.23
Catheter-associated urinary tract infections (CAUTI)Urinary tract infections in patients with a urinary catheter, in ICUs and select wards.
Same as national 7 infections vs 13.5 predicted · ratio 0.52
Surgical site infections after colon surgeryInfections at the surgery site after colon surgery.
Same as national 2 infections vs 5 predicted · ratio 0.40
Surgical site infections after abdominal hysterectomyInfections at the surgery site after an abdominal hysterectomy.
Same as national 1 infections vs 1.1 predicted · ratio 0.90
MRSA bloodstream infectionsBloodstream infections caused by methicillin-resistant Staphylococcus aureus, a drug-resistant bacteria.
Same as national 9 infections vs 6.1 predicted · ratio 1.48
C. diff intestinal infectionsClostridioides difficile infections, a bacteria that causes severe diarrhea, often after antibiotics.
Better than national 7 infections vs 44.7 predicted · ratio 0.16

Serious complications

Serious complications (CMS PSI 90)Combines patient safety problems such as falls with fractures, bed sores, collapsed lungs, blood clots and infections after surgery. 1.00 is the national value; lower is better.
Same as national Ratio 0.93

Death rates within 30 days

Patients treated forThis hospitalU.S.
Heart attack patients 11.5% 11.9%
Heart failure patients 7.7% 11.1%
Pneumonia patients 13.7% 15.2%
Stroke patients 11.1% 11.9%
COPD patients 9.1% 8.6%
Hospital-wide, all conditions 3.1% 3.9%

Risk-adjusted rates. CMS has not published a statistical better/worse comparison for these death rates in the current release, so small differences from the U.S. rate may be chance.

Other complications

None of the other safety indicators CMS compares was statistically better or worse than national.

All 12 complication measures
MeasureThis hospitalU.S.CMS comparison
Complications after hip or knee replacement% of patients 4.1 4.1 Not compared
Deaths among surgical patients with serious treatable complicationsper 1,000 patients 191.06 173.3 Same as national
Pressure ulcers (bed sores)per 1,000 patients 0.38 0.63 Same as national
Falls in the hospital that caused a broken boneper 1,000 patients 0.35 0.27 Same as national
Collapsed lung caused by a medical procedureper 1,000 patients 0.24 0.21 Same as national
Bleeding or blood clot under the skin after surgeryper 1,000 patients 1.98 2.34 Same as national
Kidney injury needing dialysis after surgeryper 1,000 patients 1.6 1.67 Same as national
Respiratory failure after surgeryper 1,000 patients 9.8 9.42 Same as national
Blood clots in the lungs or legs after surgeryper 1,000 patients 3.45 3.52 Same as national
Bloodstream infection (sepsis) after surgeryper 1,000 patients 4.67 5.27 Same as national
Surgical wound splitting openper 1,000 patients 1.67 1.77 Same as national
Accidental cuts or tears during abdominal surgeryper 1,000 patients 1.38 1.06 Same as national

"Better" or "worse" means CMS found the difference from the national benchmark statistically significant; most hospitals are "no different". Infection results compare the infections a hospital reported with the number predicted for a hospital of its size and type (a ratio below 1 means fewer than predicted), for Oct 2024 – Sep 2025. Death and complication rates are risk-adjusted for how sick patients were. Each death rate counts deaths within 30 days of a hospital stay, pooled over one to three years of Medicare patients depending on the measure. About the data.

Health insurance at Riverside County Regional Medical Center

Original Medicare: Medicare-certified, so it can bill Original Medicare (Medicare number 050292). Medicare Advantage plans have their own networks, which this section does not cover.

California runs its own exchange, Covered California. Check its provider directory for Riverside County Regional Medical Center.

Is Riverside County Regional Medical Center in your plan?

California runs its own health insurance marketplace, so plan networks there aren't in HealthCare.gov's data.

Check on Covered California

Source: the insurers' 2027 machine-readable provider files listed in the CMS Marketplace public use files, loaded November 4, 2026, matched to hospitals by NPI from CMS Hospital Enrollments. How we match networks to hospitals Networks change; confirm with your insurer before you go.

Readmissions and return visits

Centers for Medicare & Medicaid Services · Medicare patients · Jul 2023 – Jun 2025

On the 3 readmission and return-visit measures CMS could compare, Riverside County Regional Medical Center was no different from the national rate or its expected level.

Back in the hospital within 30 days

After a stay forThis hospitalU.S.CMS comparison
Heart attack 15% 14.4% Not compared
Heart failure 22.1% 21.3% Not compared
Pneumonia 19% 17.3% Not compared
COPD (chronic lung disease) 20.2% 20% Not compared
Hip or knee replacement 5.8% 5.8% Not compared

Return trips after a stay or procedure

Extra days back in hospital after heart failureDays spent back in the ER, under observation or readmitted within 30 days, per 100 discharges, compared with what was expected.
Not compared +7.1 days per 100 discharges vs expected · U.S. +1.3
Extra days back in hospital after pneumoniaDays spent back in the ER, under observation or readmitted within 30 days, per 100 discharges, compared with what was expected.
Not compared +1 days per 100 discharges vs expected · U.S. +3.9
Hospital visits within 7 days of an outpatient colonoscopyUnplanned hospital visits per 1,000 colonoscopies.
Same as national 12.6 per 1,000 procedures · U.S. 13
Chemotherapy patients admitted to hospitalInpatient admissions within 30 days of outpatient chemotherapy, per 100 patients.
Same as national 11.9 per 100 patients · U.S. 10.7
Chemotherapy patients visiting the ERER visits within 30 days of outpatient chemotherapy, per 100 patients.
Same as national 6 per 100 patients · U.S. 5.4

Medicare's readmission program

Excess readmission ratio: this hospital's predicted readmissions divided by the number expected for a typical hospital with the same patients. Above 1.00 means more readmissions than expected. 2 of 3 conditions are above 1.00.

ConditionRatioPatientsReadmissions
Heart failure 1.129 157 More than expected
COPD 1.008 69 More than expected
Pneumonia 0.978 127 Fewer than expected

Readmission rates count Medicare patients who were admitted to any acute-care hospital within 30 days of leaving this one, adjusted for how sick they were. "Better" or "worse" means CMS found the difference from the national rate statistically significant; most hospitals are "no different". Return-day and outpatient-surgery measures compare the hospital with what CMS expected for its own patients. The Readmissions Reduction Program ratios are shown as CMS publishes them; whether a hospital's payments are reduced depends on how its ratios compare with similar hospitals, so a ratio above 1.00 alone doesn't mean a penalty. About the data.

Timely and effective care

Centers for Medicare & Medicaid Services · all patients unless noted · Oct 2024 – Sep 2025

Riverside County Regional Medical Center's emergency department is classed by CMS as very high volume.

MeasureThis hospitalU.S.*
Sepsis: got all recommended early treatmentPatients with severe sepsis or septic shock who received every step of the recommended early care bundle. Higher is better. 143 patients. 84% 65%
Septic shock: full treatment within 3 hoursHigher is better. 19 patients. 53% 73%
Stroke: brain scan read within 45 minutes of ER arrivalPatients arriving with stroke symptoms whose head CT or MRI was interpreted within 45 minutes. Higher is better. 52 patients. 96% 69%
Typical time in the ER before going homeMedian minutes from arrival to leaving, for ER patients sent home (not counting mental health patients or transfers). Lower is better. 344 patients. 234 min 162 min
Typical ER time for mental health patients sent homeMedian minutes from arrival to leaving. Lower is better. 37 patients. 654 min 257 min
Typical ER time for patients transferred to another facilityMedian minutes from arrival to leaving. Lower is better. 11 patients. 684 min 287 min
Patients who left the ER before being seenLower is better. 108,893 patients. 0% 2%
Health care workers vaccinated against fluHigher is better. 5,757 patients. 74% 78%
Discharged on two opioids, or an opioid and a benzodiazepinePatients sent home with prescriptions that raise the risk of overdose when combined. Lower is better. 4,747 patients. 13% 15%
Colonoscopy: right follow-up interval for average-risk patientsHigher is better. 13 patients. 100% 93%
Blood clot prevention givenHigher is better. 8,969 patients. 99% 90%*
Blood clot prevention given in intensive careHigher is better. 2,244 patients. 99% 97%*
Stroke: discharged on clot-prevention medicineHigher is better. 256 patients. 98% 98%*

CMS publishes these process-of-care measures without a better/worse verdict, so the U.S. figure is shown for context; small differences, or results based on few patients, may not mean much. *Median of all hospitals CMS reports, where CMS publishes no national figure. About the data.

Maternity care

Centers for Medicare & Medicaid Services · reported by the hospital · Jan 2024 – Dec 2024

Maternity safety practices (CMS SM-7)Whether the hospital reports taking part in a state or national perinatal quality program and following its patient-safety practices.
Yes

Maternity measures are reported by hospitals that deliver babies. The U.S. figure is the median of the hospitals CMS reports, not a CMS verdict. About the data.

Medicare spending and payment programs

Centers for Medicare & Medicaid Services

Hospital-acquired conditions · FY 2026
No penalty
Not in the worst-performing quarter on infections and patient-safety problems. 719 of 3,012 hospitals were penalized.
Value-based purchasing · FY 2026
26.8 / 100
Total performance score; the median hospital scored 29.5. Medicare raises or lowers each hospital's payments based on this score.
Medicare spending per patient
1.05
5% more than the national median per hospital stay (about $28,787 vs $27,417), counting Medicare spending from 3 days before admission to 30 days after discharge.

Value-based purchasing scores by area

AreaScore (out of 100)
Clinical outcomesDeath rates and complications16.7
Patient experiencePatient survey results32
SafetyHospital-acquired infections58.3
Efficiency and costMedicare spending per patient0

The Hospital-Acquired Condition Reduction Program cuts Medicare payments by 1% for the quarter of hospitals with the worst scores. The Hospital Value-Based Purchasing Program withholds a small share of every hospital's Medicare payments and pays it back according to the total performance score. A spending ratio of 1.00 equals the national median; spending reflects prices, the services patients received and care after discharge, not quality. Some hospitals, such as critical access, children's and cancer hospitals, are not part of these programs. About the data.

Care after a stay at Riverside County Regional Medical Center

Medicare-certified providers near this hospital, with their CMS ratings. A hospital discharge planner can make the referral.

Skilled nursing facilities nearby

Skilled nursing ratings and inspections at Nursing Homes In Each State

Dialysis centers nearby See more

Home health agencies nearby See more

Hospice care providers nearby See more

Source: CMS Care Compare. Distances are approximate.

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Doctors at Riverside County Regional Medical Center

299 Medicare-enrolled doctors and other clinicians list this hospital as an affiliation, across 28 specialties.

See all 299 clinicians

Find doctors in Moreno Valley

Medicare-enrolled specialists with a practice in Moreno Valley, with addresses, phone numbers and the hospitals they work with.

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What Medicare paid at Riverside County Regional Medical Center

Centers for Medicare & Medicaid Services · original Medicare patients · 2024

Average hospital charges and actual payments for the procedures Medicare patients most often had here, compared with the average for California.

Hospital stays

StayStaysAvg billedAvg payment (Medicare + patient)vs state
Septicemia or severe sepsis without ventilator >96 hours with major complicationsDRG 871 229 $153,165 $26,424 +15%
PsychosesDRG 885 136 $90,729 $19,924 +29%
Heart failure and shock with major complicationsDRG 291 93 $94,437 $17,881 +15%
Septicemia or severe sepsis without ventilator >96 hours without major complicationsDRG 872 61 $88,557 $15,285 +22%
Miscellaneous disorders of nutrition, metabolism, fluids and electrolytes with major complicationsDRG 640 45 $85,660 $18,294 +18%
Infectious and parasitic diseases with operating room procedures with major complicationsDRG 853 41 $419,972 $84,827 +37%
Syncope and collapseDRG 312 38 $99,878 $12,537 +16%
Gastrointestinal hemorrhage with major complicationsDRG 377 36 $148,987 $26,805 +26%

Outpatient services

ServiceServicesAvg billedAvg allowed
Comprehensive Observation ServicesAPC 8011 164 $45,800 $3,242
Level 2 Excision/Biopsy/Incision and DrainageAPC 5072 62 $12,056 $1,762
Level 2 Urology and Related ServicesAPC 5372 53 $3,946 $840
Level 2 Upper GI ProceduresAPC 5302 26 $21,683 $2,295
Level 1 Intraocular ProceduresAPC 5491 26 $30,292 $2,072

Charges are the hospital's list prices; payments are what Medicare, the patient and any other insurer actually paid (for outpatient services, Medicare's allowed amount). Private insurance prices differ. "vs state" compares this hospital's average payment with the state average for the same stay. All procedure costs.

Size and finances

Medicare cost report · fiscal year ending Jun 2025

Beds
423
Reported to Medicare, FY2025
Employees
3,937
Full-time equivalent
Discharges
23,670
Inpatient stays a year
Patient revenue
$942.0 million
Net of discounts
Operating margin
-14.6%
On patient care
Charity care
$5.0 million
0.5% of expenses
Bad debt
$53.0 million
Unpaid patient bills

As reported by the hospital to CMS; not audited. Operating margin is income from patient care divided by net patient revenue and leaves out investment income and donations. Compare California hospital finances.

Who owns Riverside County Regional Medical Center

Medicare enrollment and ownership records (PECOS)

Medicare lists the hospital's legal name as County of Riverside, a non-profit organization.

County of Riverside Owns 5% or more directly · 100% · since 1998

502 doctors and other clinicians list Riverside County Regional Medical Center as a hospital affiliation in Medicare's clinician directory.

Organizations with 5% or more ownership (directly or through other companies), partnership interests or operational control, as the hospital reported them to Medicare. Records can lag behind recent sales. Individuals are not listed. Who owns America's hospitals.

The area around Riverside County Regional Medical Center

HRSA shortage designations and BLS pay data

Primary care: Parts of Riverside are federally designated health professional shortage areas (9 designations). Highest shortage score 16.

Mental health: Parts of Riverside are federally designated health professional shortage areas (12 designations). Highest shortage score 18.

Dental: Parts of Riverside are federally designated health professional shortage areas (5 designations). Highest shortage score 16.

Nurse pay: registered nurses in California earn a median $140,270 a year. Healthcare salaries in California.

Shortage areas are designated by the Health Resources and Services Administration where there are too few primary care, mental health or dental providers for the population; scores run from 0 to 25 for primary and mental health care and 0 to 26 for dental care, higher meaning greater need. California shortage areas

Healthcare pay in California

Registered nurses across California (all employers) earned a median of $140,270 a year (BLS, May 2025).Registered Nurse (RN) salary in CaliforniaNurse Practitioner salary in CaliforniaRespiratory Therapist salary in CaliforniaHealthcare salaries in California

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Cite this data

Writing about Riverside County Regional Medical Center? You're welcome to quote these figures. They are free to use under CC BY 4.0: please credit HospitalsInEachState.com and link to this page.

Figures as of the July 2026 CMS release Updated automatically when CMS publishes new data Permanent link: hospitalsineachstate.com/hospitals/california/moreno-valley/riverside-county-regional-medical-center/26520-cactus-ave/

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