facebook tracking USC University Hospital, Los Angeles, CA: 5-Star Rating

USC University Hospital, Los Angeles, CA

1500 San Pablo St, Los Angeles, CA 90033Los Angeles County

Acute care hospital 326 beds (Medicare cost report FY2024) Emergency room

Independent directory · data from CMS, not from this hospital

USC University Hospital is a non-profit acute care hospital in Los Angeles, California, with an emergency department. According to HospitalsInEachState.com's analysis of the October 2026 CMS release, Medicare rates it 5 out of 5 stars overall, and patients give it 4 out of 5 in the Medicare patient survey.

Visiting USC University Hospital

Address 1500 San Pablo St
Los Angeles, CA 90033
County: Los Angeles
Directions Apple Maps Call (800) 872-2273
Emergency room Yes, USC University Hospital has an emergency room. ER times across CA
What to bring
  • Photo ID and your insurance, Medicare or Medicaid card
  • A list of your medicines, doses and allergies
  • Your doctor's name and phone number
  • A phone charger
Visiting hours and parking vary: call ahead.

Official links: Website for USC University Hospital (opens the hospital's site)

Quick answers about USC University Hospital

What is the phone number for USC University Hospital?

The main phone number for USC University Hospital is (800) 872-2273, from Medicare's hospital records.

Call (800) 872-2273
What is the address of USC University Hospital?

USC University Hospital is at 1500 San Pablo St, Los Angeles, CA 90033.

Directions (opens Google Maps)
Does USC University Hospital have an emergency room?

Yes. USC University Hospital has an emergency department, according to Medicare data.

What is USC University Hospital's Medicare star rating?

USC University Hospital has an overall rating of 5 out of 5 stars from the Centers for Medicare & Medicaid Services (CMS). Star ratings come from CMS quality and safety measures, not patient reviews.

Quality and performance

Centers for Medicare & Medicaid Services · data as of October 2026

CMS rating ★★★★★ 5/5
Type Acute Care
Ownership Non-profit

CMS has not reported an emergency department wait time for USC University Hospital. That usually means too few cases to report, or no emergency department.

Source: CMS Hospital General Information and Timely & Effective Care. Wait times are a median over a past 12-month reporting period, not live data. Not affiliated with CMS or with USC University Hospital. For a medical emergency, call 911.

How California hospitals rank on star ratings · How we source this data · Something wrong on this page? Tell us

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What patients say

CMS patient survey (HCAHPS) · 798 completed surveys · patients discharged Jan 2025 – Dec 2025

Patients gave USC University Hospital a 4-star patient experience rating out of 5. 83% would definitely recommend it (U.S. average 71%). 79% rated it 9 or 10 out of 10.

Patient star rating ★★★★★ 4 out of 5
Would definitely recommend 83% U.S. 71% · CA 69%
Rated 9 or 10 of 10 79% U.S. 72% · CA 67%
Survey response rate 30% of patients surveyed
Nurse communicationDid nurses treat you with courtesy and respect, listen carefully and explain things clearly?
★★★★★
80% always · 4% sometimes or never · U.S. 80% always
Doctor communicationDid doctors treat you with courtesy and respect, listen carefully and explain things clearly?
★★★★★
82% always · 5% sometimes or never · U.S. 80% always
Communication about medicinesBefore giving you a new medicine, did staff tell you what it was for and its possible side effects?
★★★★★
64% always · 16% sometimes or never · U.S. 62% always
Discharge informationDid staff talk with you about help you would need at home and symptoms to watch for?
★★★★★
88% yes · 12% no · U.S. 86% yes
CleanlinessHow often were your room and bathroom kept clean?
★★★★★
73% always · 7% sometimes or never · U.S. 73% always
Overall hospital ratingUsing any number from 0 to 10, what number would you use to rate this hospital?
★★★★★
79% 9 or 10 · 6% 6 or lower · U.S. 72% 9 or 10
Would recommendWould you recommend this hospital to your friends and family?
★★★★★
83% definitely yes · 3% no · U.S. 71% definitely yes

The patient survey (HCAHPS) asks a random sample of adult patients about their recent hospital stay. CMS adjusts the results for the mix of patients and how the survey was done, so hospitals can be compared fairly. About the data.

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Infections, complications and deaths

Centers for Medicare & Medicaid Services · compared with hospitals nationwide

Of the 6 hospital-acquired infections CMS could compare, USC University Hospital was better than the national benchmark on 2 and worse on 0. Its rate of serious complications was better than national.

Hospital-acquired infections

Central line-associated bloodstream infections (CLABSI)Bloodstream infections in patients with a central IV line, in ICUs and select wards.
Same as national 13 infections vs 18.5 predicted · ratio 0.70
Catheter-associated urinary tract infections (CAUTI)Urinary tract infections in patients with a urinary catheter, in ICUs and select wards.
Better than national 4 infections vs 10.8 predicted · ratio 0.37
Surgical site infections after colon surgeryInfections at the surgery site after colon surgery.
Better than national 3 infections vs 9.5 predicted · ratio 0.32
Surgical site infections after abdominal hysterectomyInfections at the surgery site after an abdominal hysterectomy.
Same as national 1 infections vs 1.4 predicted · ratio 0.72
MRSA bloodstream infectionsBloodstream infections caused by methicillin-resistant Staphylococcus aureus, a drug-resistant bacteria.
Same as national 2 infections vs 6.5 predicted · ratio 0.31
C. diff intestinal infectionsClostridioides difficile infections, a bacteria that causes severe diarrhea, often after antibiotics.
Same as national 39 infections vs 33.9 predicted · ratio 1.15

Serious complications

Serious complications (CMS PSI 90)Combines patient safety problems such as falls with fractures, bed sores, collapsed lungs, blood clots and infections after surgery. 1.00 is the national value; lower is better.
Better than national Ratio 0.66

Death rates within 30 days

Patients treated forThis hospitalU.S.
Heart failure patients 7.7% 11.1%
Pneumonia patients 13.3% 15.2%
Stroke patients 10.9% 11.9%
Coronary bypass (CABG) surgery patients 1.9% 2.4%
Hospital-wide, all conditions 3.0% 3.9%

Risk-adjusted rates. CMS has not published a statistical better/worse comparison for these death rates in the current release, so small differences from the U.S. rate may be chance.

Other complications

Bloodstream infection (sepsis) after surgery1.92 per 1,000 patients · U.S. 4.89
Better than national
All 11 complication measures
MeasureThis hospitalU.S.CMS comparison
Complications after hip or knee replacement% of patients 4.9 4.1 Not compared
Pressure ulcers (bed sores)per 1,000 patients 0.41 0.55 Same as national
Falls in the hospital that caused a broken boneper 1,000 patients 0.2 0.24 Same as national
Collapsed lung caused by a medical procedureper 1,000 patients 0.19 0.18 Same as national
Bleeding or blood clot under the skin after surgeryper 1,000 patients 1.82 2.25 Same as national
Kidney injury needing dialysis after surgeryper 1,000 patients 1.06 1.56 Same as national
Respiratory failure after surgeryper 1,000 patients 5.02 8.15 Same as national
Blood clots in the lungs or legs after surgeryper 1,000 patients 2.24 3.31 Same as national
Bloodstream infection (sepsis) after surgeryper 1,000 patients 1.92 4.89 Better than national
Surgical wound splitting openper 1,000 patients 1.37 1.7 Same as national
Accidental cuts or tears during abdominal surgeryper 1,000 patients 1.28 1.04 Same as national

"Better" or "worse" means CMS found the difference from the national benchmark statistically significant; most hospitals are "no different". Infection results compare the infections a hospital reported with the number predicted for a hospital of its size and type (a ratio below 1 means fewer than predicted), for Jan 2025 – Dec 2025. Death and complication rates are risk-adjusted for how sick patients were. Each death rate counts deaths within 30 days of a hospital stay, pooled over one to three years of Medicare patients depending on the measure. About the data.

Health insurance at USC University Hospital

Original Medicare: Medicare-certified, so it can bill Original Medicare (Medicare number 050696). Medicare Advantage plans have their own networks, which this section does not cover.

California runs its own exchange, Covered California. Check its provider directory for USC University Hospital.

Is USC University Hospital in your plan?

California runs its own health insurance marketplace, so plan networks there aren't in HealthCare.gov's data.

Check on Covered California

Source: the insurers' 2027 machine-readable provider files listed in the CMS Marketplace public use files, loaded November 4, 2026, matched to hospitals by NPI from CMS Hospital Enrollments. How we match networks to hospitals Networks change; confirm with your insurer before you go.

Readmissions and return visits

Centers for Medicare & Medicaid Services · Medicare patients · Jul 2024 – Jun 2025

Of the 4 readmission and return-visit measures CMS could compare, USC University Hospital was better on 1 and worse on 0 (than the national rate, or than expected for its patients).

Back in the hospital within 30 days

After a stay forThis hospitalU.S.CMS comparison
All conditions (hospital-wide)Medicare patients back in any hospital within 30 days of leaving. 15.9% 16.2% Not compared
Heart attack 14.6% 14.4% Not compared
Heart failure 20.8% 21.3% Not compared
Pneumonia 17.2% 17.3% Not compared
Heart bypass surgery (CABG) 11.5% 11% Not compared
Hip or knee replacement 4.3% 5.8% Not compared

Return trips after a stay or procedure

Extra days back in hospital after heart attackDays spent back in the ER, under observation or readmitted within 30 days, per 100 discharges, compared with what was expected.
Not compared +11.5 days per 100 discharges vs expected · U.S. +4.2
Extra days back in hospital after heart failureDays spent back in the ER, under observation or readmitted within 30 days, per 100 discharges, compared with what was expected.
Not compared +24.7 days per 100 discharges vs expected · U.S. +1.2
Extra days back in hospital after pneumoniaDays spent back in the ER, under observation or readmitted within 30 days, per 100 discharges, compared with what was expected.
Not compared -34.3 days per 100 discharges vs expected · U.S. +3.9
Hospital visits within 7 days of an outpatient colonoscopyUnplanned hospital visits per 1,000 colonoscopies.
Same as national 11.3 per 1,000 procedures · U.S. 13
Chemotherapy patients admitted to hospitalInpatient admissions within 30 days of outpatient chemotherapy, per 100 patients.
Same as national 10.7 per 100 patients · U.S. 10.7
Chemotherapy patients visiting the ERER visits within 30 days of outpatient chemotherapy, per 100 patients.
Same as national 4.2 per 100 patients · U.S. 5.4
Hospital visits after outpatient surgeryUnplanned visits within 7 days of same-day surgery, as a ratio to the number expected (1.00 = expected).
Better than expected 0.80 1.00 = expected · U.S. 1.00

Medicare's readmission program

Excess readmission ratio: this hospital's predicted readmissions divided by the number expected for a typical hospital with the same patients. Above 1.00 means more readmissions than expected. 2 of 5 conditions are above 1.00.

ConditionRatioPatientsReadmissions
Heart bypass surgery 1.081 – More than expected
Heart failure 1.014 188 More than expected
Pneumonia 0.999 – Fewer than expected
Heart attack 0.912 – Fewer than expected
Hip or knee replacement 0.868 – Fewer than expected

Readmission rates count Medicare patients who were admitted to any acute-care hospital within 30 days of leaving this one, adjusted for how sick they were. "Better" or "worse" means CMS found the difference from the national rate statistically significant; most hospitals are "no different". Return-day and outpatient-surgery measures compare the hospital with what CMS expected for its own patients. The Readmissions Reduction Program ratios are shown as CMS publishes them; whether a hospital's payments are reduced depends on how its ratios compare with similar hospitals, so a ratio above 1.00 alone doesn't mean a penalty. About the data.

Timely and effective care

Centers for Medicare & Medicaid Services · all patients unless noted · Jan 2025 – Dec 2025

MeasureThis hospitalU.S.*
Sepsis: got all recommended early treatmentPatients with severe sepsis or septic shock who received every step of the recommended early care bundle. Higher is better. 79 patients. 78% 66%
Septic shock: full treatment within 3 hoursHigher is better. 31 patients. 97% 75%
Health care workers vaccinated against fluHigher is better. 5,825 patients. 88% 77%
Discharged on two opioids, or an opioid and a benzodiazepinePatients sent home with prescriptions that raise the risk of overdose when combined. Lower is better. 6,102 patients. 17% 16%
Colonoscopy: right follow-up interval for average-risk patientsHigher is better. 476 patients. 100% 93%
Blood clot prevention givenHigher is better. 7,514 patients. 90% 91%*
Blood clot prevention given in intensive careHigher is better. 1,811 patients. 98% 97%*

CMS publishes these process-of-care measures without a better/worse verdict, so the U.S. figure is shown for context; small differences, or results based on few patients, may not mean much. *Median of all hospitals CMS reports, where CMS publishes no national figure. About the data.

Medicare spending and payment programs

Centers for Medicare & Medicaid Services

Hospital-acquired conditions · FY 2026
No penalty
Not in the worst-performing quarter on infections and patient-safety problems. 719 of 3,012 hospitals were penalized.
Value-based purchasing · FY 2026
41.5 / 100
Total performance score; the median hospital scored 29.5. Medicare raises or lowers each hospital's payments based on this score.
Medicare spending per patient
0.97
3% less than the national median per hospital stay (about $26,594 vs $27,417), counting Medicare spending from 3 days before admission to 30 days after discharge.

Value-based purchasing scores by area

AreaScore (out of 100)
Clinical outcomesDeath rates and complications55
Patient experiencePatient survey results61
SafetyHospital-acquired infections40
Efficiency and costMedicare spending per patient10

The Hospital-Acquired Condition Reduction Program cuts Medicare payments by 1% for the quarter of hospitals with the worst scores. The Hospital Value-Based Purchasing Program withholds a small share of every hospital's Medicare payments and pays it back according to the total performance score. A spending ratio of 1.00 equals the national median; spending reflects prices, the services patients received and care after discharge, not quality. Some hospitals, such as critical access, children's and cancer hospitals, are not part of these programs. About the data.

Care after a stay at USC University Hospital

Medicare-certified providers near this hospital, with their CMS ratings. A hospital discharge planner can make the referral.

Skilled nursing facilities nearby

Skilled nursing ratings and inspections at Nursing Homes In Each State

Dialysis centers nearby See more

Home health agencies nearby See more

Hospice care providers nearby See more

Source: CMS Care Compare. Distances are approximate.

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Doctors at USC University Hospital

614 Medicare-enrolled doctors and other clinicians list this hospital as an affiliation, across 34 specialties.

See all 614 clinicians

Find doctors in Los Angeles

Medicare-enrolled specialists with a practice in Los Angeles, with addresses, phone numbers and the hospitals they work with.

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What Medicare paid at USC University Hospital

Centers for Medicare & Medicaid Services · original Medicare patients · 2024

Average hospital charges and actual payments for the procedures Medicare patients most often had here, compared with the average for California.

Hospital stays

Outpatient services

ServiceServicesAvg billedAvg allowed
Level 1 Intraocular ProceduresAPC 5491 624 $13,504 $2,856
Level 2 Upper GI ProceduresAPC 5302 465 $18,896 $2,327
Level 3 Airway EndoscopyAPC 5153 357 $10,616 $2,074
Level 5 Musculoskeletal ProceduresAPC 5115 303 $100,189 $15,956
Level 1 Endovascular ProceduresAPC 5191 292 $25,608 $3,993

Charges are the hospital's list prices; payments are what Medicare, the patient and any other insurer actually paid (for outpatient services, Medicare's allowed amount). Private insurance prices differ. "vs state" compares this hospital's average payment with the state average for the same stay. All procedure costs.

Size and finances

Medicare cost report · fiscal year ending Sep 2024

Beds
326
Reported to Medicare, FY2024
Employees
3,641
Full-time equivalent
Discharges
11,967
Inpatient stays a year
Patient revenue
$1.5 billion
Net of discounts
Operating margin
-12.0%
On patient care
Charity care
$5.3 million
0.3% of expenses
Bad debt
$3.2 million
Unpaid patient bills

As reported by the hospital to CMS; not audited. Operating margin is income from patient care divided by net patient revenue and leaves out investment income and donations. Compare California hospital finances.

Who owns USC University Hospital

Medicare enrollment and ownership records (PECOS)

Medicare lists the hospital's legal name as Keck Medical Center of Usc, a non-profit organization, incorporated 2020.

Usc Health System Owns 5% or more directly · 100% · since 2021 Non-profit
University of Southern California Owns 5% or more indirectly · 100% · since 2021 Non-profit

1,130 doctors and other clinicians list USC University Hospital as a hospital affiliation in Medicare's clinician directory.

Organizations with 5% or more ownership (directly or through other companies), partnership interests or operational control, as the hospital reported them to Medicare. Records can lag behind recent sales. Individuals are not listed. Who owns America's hospitals.

Non-profit finances

IRS Form 990 · tax year ending Jun 2023 · Keck Medical Center of Usc (EIN 85-1644866)

Revenue
$1.9 billion
Expenses
$1.8 billion
Surplus
$193.1 million
9.9% of revenue
Officer pay
$924,000
Compensation of current officers, directors and key employees

As filed with the IRS by Keck Medical Center of Usc, which also files for 1 other hospital listed here, so the figures cover more than this hospital. Matched by name and address, so check the filing to confirm it's the right organization. See the full Form 990 filings · Non-profit hospital finances.

The area around USC University Hospital

HRSA shortage designations and BLS pay data

Primary care: Parts of Los Angeles are federally designated health professional shortage areas (42 designations). Highest shortage score 18.

Mental health: Parts of Los Angeles are federally designated health professional shortage areas (39 designations). Highest shortage score 20.

Dental: Parts of Los Angeles are federally designated health professional shortage areas (9 designations). Highest shortage score 21.

Nurse pay: registered nurses in California earn a median $140,270 a year. Healthcare salaries in California.

Shortage areas are designated by the Health Resources and Services Administration where there are too few primary care, mental health or dental providers for the population; scores run from 0 to 25 for primary and mental health care and 0 to 26 for dental care, higher meaning greater need. California shortage areas

Healthcare pay in California

Registered nurses across California (all employers) earned a median of $140,270 a year (BLS, May 2025).Registered Nurse (RN) salary in CaliforniaNurse Practitioner salary in CaliforniaRespiratory Therapist salary in CaliforniaHealthcare salaries in California

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Cite this data

Writing about USC University Hospital? You're welcome to quote these figures. They are free to use under CC BY 4.0: please credit HospitalsInEachState.com and link to this page.

Figures as of the October 2026 CMS release Updated automatically when CMS publishes new data Permanent link: hospitalsineachstate.com/hospitals/california/los-angeles/usc-university-hospital/1500-san-pablo-st/

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