CMS did not publish an overall star rating for this hospital; hospitals that report too few quality measures are not rated.
Source: CMS Care Compare, October 2026 releaseER figures are medians, not live waitsAbout the data
Visiting Bear Valley Community Hospital
Big Bear Lake, CA 92315
County: San Bernardino Directions Apple Maps Call (909) 866-6501
- Photo ID and your insurance, Medicare or Medicaid card
- A list of your medicines, doses and allergies
- Your doctor's name and phone number
- A phone charger
Official links: Website for Bear Valley Community Hospital (opens the hospital's site)
Nearby hospitals
- 16mi Mountains Community Hospital Lake Arrowhead, CA · Emergency room · median ER visit 2 hr 4 min Call Mountains Community Hospital Directions to Mountains Community Hospital (Google Maps) Details for Mountains Community Hospital
- 20mi Patton State Hospital San Bernardino, CA Call Patton State Hospital Directions to Patton State Hospital (Google Maps) Details for Patton State Hospital
- 22mi San Gorgonio Memorial Hospital Banning, CA · Emergency room · median ER visit 3 hr 12 min Call San Gorgonio Memorial Hospital Directions to San Gorgonio Memorial Hospital (Google Maps) Details for San Gorgonio Memorial Hospital
Quick answers about Bear Valley Community Hospital
How long is the ER wait at Bear Valley Community Hospital?
CMS doesn't publish live wait times. Over the 12 months CMS reported, patients treated and sent home spent a median of 2 hr 15 min in the Bear Valley Community Hospital emergency room (the average across California hospitals is 3 hr). 2% of ER patients left before being seen. For tonight's wait, check the hospital's website (opens the hospital's own site) or call (909) 866-6501. In an emergency, call 911.
What is the phone number for Bear Valley Community Hospital?
The main phone number for Bear Valley Community Hospital is (909) 866-6501, from Medicare's hospital records.
Call (909) 866-6501What is the address of Bear Valley Community Hospital?
Bear Valley Community Hospital is at 41870 Garstin Dr, Big Bear Lake, CA 92315.
Directions (opens Google Maps)Does Bear Valley Community Hospital have an emergency room?
Yes. Bear Valley Community Hospital has an emergency department, according to Medicare data.
Quality and performance
Centers for Medicare & Medicaid Services · data as of October 2026
Patients treated and sent home from the emergency department at Bear Valley Community Hospital spend a median of 2 hours 15 minutes there. That is 45 minutes shorter than the average across California hospitals (3 hours).
Source: CMS Hospital General Information and Timely & Effective Care. Wait times are a median over a past 12-month reporting period, not live data. Not affiliated with CMS or with Bear Valley Community Hospital. For a medical emergency, call 911.
Compare ER waits across California · Other Critical Access hospitals in California · How we source this data · Something wrong on this page? Tell us
What patients say
CMS patient survey (HCAHPS) · 33 completed surveys · patients discharged Jan 2025 – Dec 2025
88% would definitely recommend it (U.S. average 71%). 87% rated it 9 or 10 out of 10.
The patient survey (HCAHPS) asks a random sample of adult patients about their recent hospital stay. CMS adjusts the results for the mix of patients and how the survey was done, so hospitals can be compared fairly. CMS gives a star rating only to hospitals with at least 100 completed surveys, so this hospital has answer percentages but no stars. These results come from fewer than 100 completed surveys, so CMS advises using them with caution. About the data.
Infections, complications and deaths
Centers for Medicare & Medicaid Services · compared with hospitals nationwide
Death rates within 30 days
| Patients treated for | This hospital | U.S. |
|---|---|---|
| Hospital-wide, all conditions | 5.2% | 3.9% |
Risk-adjusted rates. CMS has not published a statistical better/worse comparison for these death rates in the current release, so small differences from the U.S. rate may be chance.
"Better" or "worse" means CMS found the difference from the national benchmark statistically significant; most hospitals are "no different". Infection results compare the infections a hospital reported with the number predicted for a hospital of its size and type (a ratio below 1 means fewer than predicted). Death and complication rates are risk-adjusted for how sick patients were. Each death rate counts deaths within 30 days of a hospital stay, pooled over one to three years of Medicare patients depending on the measure. About the data.
Health insurance at Bear Valley Community Hospital
Original Medicare: Medicare-certified, so it can bill Original Medicare (Medicare number 051335). Medicare Advantage plans have their own networks, which this section does not cover.
California runs its own exchange, Covered California. Check its provider directory for Bear Valley Community Hospital.
Source: the insurers' 2027 machine-readable provider files listed in the CMS Marketplace public use files, loaded November 4, 2026, matched to hospitals by NPI from CMS Hospital Enrollments. How we match networks to hospitals Networks change; confirm with your insurer before you go.
Readmissions and return visits
Centers for Medicare & Medicaid Services · Medicare patients · Jul 2024 – Jun 2025
Back in the hospital within 30 days
| After a stay for | This hospital | U.S. | CMS comparison |
|---|---|---|---|
| All conditions (hospital-wide)Medicare patients back in any hospital within 30 days of leaving. | 16.2% | 16.2% | Not compared |
Readmission rates count Medicare patients who were admitted to any acute-care hospital within 30 days of leaving this one, adjusted for how sick they were. "Better" or "worse" means CMS found the difference from the national rate statistically significant; most hospitals are "no different". Return-day and outpatient-surgery measures compare the hospital with what CMS expected for its own patients. The Readmissions Reduction Program ratios are shown as CMS publishes them; whether a hospital's payments are reduced depends on how its ratios compare with similar hospitals, so a ratio above 1.00 alone doesn't mean a penalty. About the data.
Timely and effective care
Centers for Medicare & Medicaid Services · all patients unless noted · Jan 2025 – Dec 2025
Bear Valley Community Hospital's emergency department is classed by CMS as low volume.
| Measure | This hospital | U.S.* |
|---|---|---|
| Stroke: brain scan read within 45 minutes of ER arrivalPatients arriving with stroke symptoms whose head CT or MRI was interpreted within 45 minutes. Higher is better. 12 patients. | 67% | 69% |
| Typical time in the ER before going homeMedian minutes from arrival to leaving, for ER patients sent home (not counting mental health patients or transfers). Lower is better. 350 patients. | 135 min | 162 min |
| Typical ER time for mental health patients sent homeMedian minutes from arrival to leaving. Lower is better. 14 patients. | 153 min | 257 min |
| Typical ER time for patients transferred to another facilityMedian minutes from arrival to leaving. Lower is better. 12 patients. | 226 min | 287 min |
| Patients who left the ER before being seenLower is better. 12,139 patients. | 2% | 2% |
| Health care workers vaccinated against fluHigher is better. 350 patients. | 51% | 77% |
| Discharged on two opioids, or an opioid and a benzodiazepinePatients sent home with prescriptions that raise the risk of overdose when combined. Lower is better. 106 patients. | 15% | 16% |
| Blood clot prevention givenHigher is better. 196 patients. | 71% | 91%* |
CMS publishes these process-of-care measures without a better/worse verdict, so the U.S. figure is shown for context; small differences, or results based on few patients, may not mean much. *Median of all hospitals CMS reports, where CMS publishes no national figure. About the data.
Care after a stay at Bear Valley Community Hospital
Medicare-certified providers near this hospital, with their CMS ratings. A hospital discharge planner can make the referral.
Skilled nursing facilities nearby
- <0.1mi Bear Valley Community Hospital D/P SNF Big Bear Lake, CA · 21 beds Medicare overall 3 of 5 stars · Located in a hospital
- 16mi Mountains Community Hospital DP/SNF Lake Arrowhead, CA · 19 beds Medicare overall 5 of 5 stars · Located in a hospital
- 17mi Cedar Mountain Post Acute Yucaipa, CA · 99 beds Medicare overall 4 of 5 stars · Short-stay quality 4 of 5
Skilled nursing ratings and inspections at Nursing Homes In Each State
Dialysis centers nearby See more
- 19mi DaVita Highland Ranch Dialysis CenterHighland, CA
- 20mi DaVita Redlands DialysisRedlands, CA
- 21mi DaVita Banning DialysisBanning, CA
Home health agencies nearby See more
- 17mi Lake Arrowhead Home HealthcareLake Arrowhead, CA · 82% would recommend
- 19mi Green Valley Home Health Services, INCApple Valley, CA · 71% would recommend
- 20mi Prior Level Home HealthRedlands, CA Not rated
Hospice care providers nearby See more
- 5.3mi Bear Valley HospiceBig Bear City, CA Not rated
- 20mi Amerihealth Hospice Provider, INCRedlands, CA Not rated
- 20mi Aviva Hospice INCRedlands, CA Not rated
Source: CMS Care Compare. Distances are approximate.
Doctors at Bear Valley Community Hospital
37 Medicare-enrolled doctors and other clinicians list this hospital as an affiliation, across 16 specialties.
Find doctors in Big Bear Lake
Medicare-enrolled specialists with a practice in Big Bear Lake, with addresses, phone numbers and the hospitals they work with.
Federal rules require hospitals to publish their prices, including the rates they've negotiated with each insurer and their cash prices. Bear Valley Community Hospital lists them here:
From the hospital's price transparency file (www.bvchd.com/cms-hpt.txt), checked Nov 7, 2026. For an estimate of what you'll pay, ask the hospital or your insurer; Medicare's averages are on our procedure cost pages.
Size and finances
Medicare cost report · fiscal year ending Jun 2025
As reported by the hospital to CMS; not audited. Operating margin is income from patient care divided by net patient revenue and leaves out investment income and donations. Compare California hospital finances.
Who owns Bear Valley Community Hospital
Medicare enrollment and ownership records (PECOS)
Medicare lists the hospital's legal name as Bear Valley Community Health Care District, a non-profit organization, incorporated 1970.
71 doctors and other clinicians list Bear Valley Community Hospital as a hospital affiliation in Medicare's clinician directory.
Organizations with 5% or more ownership (directly or through other companies), partnership interests or operational control, as the hospital reported them to Medicare. Records can lag behind recent sales. Individuals are not listed. Who owns America's hospitals.
The area around Bear Valley Community Hospital
HRSA shortage designations and BLS pay data
Primary care: Parts of San Bernardino are federally designated health professional shortage areas (21 designations). Highest shortage score 18.
Mental health: Parts of San Bernardino are federally designated health professional shortage areas (26 designations). Highest shortage score 19.
Dental: Parts of San Bernardino are federally designated health professional shortage areas (9 designations). Highest shortage score 20.
Nurse pay: registered nurses in California earn a median $140,270 a year. Healthcare salaries in California.
Shortage areas are designated by the Health Resources and Services Administration where there are too few primary care, mental health or dental providers for the population; scores run from 0 to 25 for primary and mental health care and 0 to 26 for dental care, higher meaning greater need. California shortage areas
Closest other hospitals
Healthcare pay in California
Registered nurses across California (all employers) earned a median of $140,270 a year (BLS, May 2025).Registered Nurse (RN) salary in CaliforniaNurse Practitioner salary in CaliforniaRespiratory Therapist salary in CaliforniaHealthcare salaries in California
Cite this data
Writing about Bear Valley Community Hospital? You're welcome to quote these figures. They are free to use under CC BY 4.0: please credit HospitalsInEachState.com and link to this page.