CMS did not publish an overall star rating for this hospital; hospitals that report too few quality measures are not rated.
Source: CMS Care Compare, July 2026 releaseER figures are medians, not live waitsAbout the data
Visiting Mercy Hospital Turner Memorial
- Photo ID and your insurance, Medicare or Medicaid card
- A list of your medicines, doses and allergies
- Your doctor's name and phone number
- A phone charger
Official links: Website for Mercy Hospital Turner Memorial (opens the hospital's site)
Nearby hospitals
- 15mi North Logan Mercy Hospital Paris, AR · Emergency room · median ER visit 1 hr 58 min Call North Logan Mercy Hospital Directions to North Logan Mercy Hospital (Google Maps) Details for North Logan Mercy Hospital
- 22mi Johnson Regional Medical Center Clarksville, AR · Emergency room · median ER visit 2 hr 23 min Call Johnson Regional Medical Center Directions to Johnson Regional Medical Center (Google Maps) Details for Johnson Regional Medical Center
- 25mi Booneville Community Hospital Booneville, AR · Emergency room · median ER visit 1 hr 12 min Call Booneville Community Hospital Directions to Booneville Community Hospital (Google Maps) Details for Booneville Community Hospital
Quick answers about Mercy Hospital Turner Memorial
How long is the ER wait at Mercy Hospital Turner Memorial?
CMS doesn't publish live wait times. Over the 12 months CMS reported, patients treated and sent home spent a median of 1 hr 49 min in the Mercy Hospital Turner Memorial emergency room (the average across Arkansas hospitals is 2 hr 19 min). 2% of ER patients left before being seen. For tonight's wait, check the hospital's website (opens the hospital's own site) or call (479) 667-4138. In an emergency, call 911.
What is the phone number for Mercy Hospital Turner Memorial?
The main phone number for Mercy Hospital Turner Memorial is (479) 667-4138, from Medicare's hospital records.
Call (479) 667-4138What is the address of Mercy Hospital Turner Memorial?
Mercy Hospital Turner Memorial is at 801 W River St, Ozark, AR 72949.
Directions (opens Google Maps)Does Mercy Hospital Turner Memorial have an emergency room?
Yes. Mercy Hospital Turner Memorial has an emergency department, according to Medicare data.
Quality and performance
Centers for Medicare & Medicaid Services · data as of July 2026
Patients treated and sent home from the emergency department at Mercy Hospital Turner Memorial spend a median of 1 hour 49 minutes there. That is 30 minutes shorter than the average across Arkansas hospitals (2 hours 19 minutes).
Source: CMS Hospital General Information and Timely & Effective Care. Wait times are a median over a past 12-month reporting period, not live data. Not affiliated with CMS or with Mercy Hospital Turner Memorial. For a medical emergency, call 911.
Compare ER waits across Arkansas · Other Critical Access hospitals in Arkansas · How we source this data · Something wrong on this page? Tell us
What patients say
CMS patient survey (HCAHPS) · 67 completed surveys · patients discharged Oct 2024 – Sep 2025
75% would definitely recommend it (U.S. average 71%). 71% rated it 9 or 10 out of 10.
The patient survey (HCAHPS) asks a random sample of adult patients about their recent hospital stay. CMS adjusts the results for the mix of patients and how the survey was done, so hospitals can be compared fairly. CMS gives a star rating only to hospitals with at least 100 completed surveys, so this hospital has answer percentages but no stars. These results come from fewer than 100 completed surveys, so CMS advises using them with caution. About the data.
Nearby ERs with shorter visits
Infections, complications and deaths
Centers for Medicare & Medicaid Services · compared with hospitals nationwide
Death rates within 30 days
| Patients treated for | This hospital | U.S. |
|---|---|---|
| Heart failure patients | 11.3% | 11.1% |
| Hospital-wide, all conditions | 4.0% | 3.9% |
Risk-adjusted rates. CMS has not published a statistical better/worse comparison for these death rates in the current release, so small differences from the U.S. rate may be chance.
"Better" or "worse" means CMS found the difference from the national benchmark statistically significant; most hospitals are "no different". Infection results compare the infections a hospital reported with the number predicted for a hospital of its size and type (a ratio below 1 means fewer than predicted). Death and complication rates are risk-adjusted for how sick patients were. Each death rate counts deaths within 30 days of a hospital stay, pooled over one to three years of Medicare patients depending on the measure. About the data.
What insurance does Mercy Hospital Turner Memorial accept?
Original Medicare: Medicare-certified, so it can bill Original Medicare (Medicare number 041303). Medicare Advantage plans have their own networks, which this section does not cover.
2027 Marketplace plans in Arkansas that list this hospital
| Insurer | Plans in network | Network | Network tier |
|---|---|---|---|
| Arkansas Blue Cross and Blue Shield | 23 of 23 plans | TRUE-BLUE-PPO | True-Blue-Ppo |
| Ambetter | 15 of 15 plans | – | Preferred |
| Health Advantage | 15 of 15 plans | TRUE-BLUE-PPO | True-Blue-Ppo |
| Octave | 12 of 12 plans | USABLE-MUTUAL-CONNECT-PPO | Usable-Mutual-Connect-Ppo |
2027 plan year, individual Marketplace (ACA) plans only.Health insurance in Arkansas
Adults in Arkansas qualify for Medicaid up to 133% of the poverty line. Ask the hospital which Arkansas Medicaid plans it takes.
What insurance does Mercy Hospital Turner Memorial accept?
In the 2027 HealthCare.gov Marketplace plan data (insurer network files loaded November 4, 2026), Mercy Hospital Turner Memorial is in network for 4 Marketplace insurers in Arkansas: Arkansas Blue Cross and Blue Shield (23 of 23 plans), Ambetter (15 of 15 plans), Health Advantage (15 of 15 plans) and 1 other insurer. This covers Marketplace (ACA) plans only, not Medicare Advantage, Medicaid or employer plans. Networks differ from plan to plan and can change, so confirm with the insurer before you get care.
Does Mercy Hospital Turner Memorial take Medicare?
Mercy Hospital Turner Memorial is a Medicare-certified hospital (CMS Certification Number 041303), according to CMS hospital data. Medicare Advantage plans have their own networks, which this page does not cover; check with your plan before you get care.
Does Mercy Hospital Turner Memorial accept Arkansas Blue Cross and Blue Shield?
Mercy Hospital Turner Memorial is in network for 23 of 23 plans that Arkansas Blue Cross and Blue Shield sells on the Arkansas Marketplace in 2027, according to Arkansas Blue Cross and Blue Shield's network file loaded November 4, 2026. Networks differ from plan to plan and can change, so confirm with the insurer before you get care.
Does Mercy Hospital Turner Memorial accept Ambetter?
Mercy Hospital Turner Memorial is in network for 15 of 15 plans that Ambetter sells on the Arkansas Marketplace in 2027, according to Ambetter's network file loaded November 4, 2026. Networks differ from plan to plan and can change, so confirm with the insurer before you get care.
Does Mercy Hospital Turner Memorial accept Health Advantage?
Mercy Hospital Turner Memorial is in network for 15 of 15 plans that Health Advantage sells on the Arkansas Marketplace in 2027, according to Health Advantage's network file loaded November 4, 2026. Networks differ from plan to plan and can change, so confirm with the insurer before you get care.
Source: the insurers' 2027 machine-readable provider files listed in the CMS Marketplace public use files, loaded November 4, 2026, matched to hospitals by NPI from CMS Hospital Enrollments. How we match networks to hospitals Networks change; confirm with your insurer before you go.
Readmissions and return visits
Centers for Medicare & Medicaid Services · Medicare patients · Jul 2023 – Jun 2025
Back in the hospital within 30 days
| After a stay for | This hospital | U.S. | CMS comparison |
|---|---|---|---|
| Heart failure | 22.1% | 21.3% | Not compared |
| Pneumonia | 19.6% | 17.3% | Not compared |
Return trips after a stay or procedure
Readmission rates count Medicare patients who were admitted to any acute-care hospital within 30 days of leaving this one, adjusted for how sick they were. "Better" or "worse" means CMS found the difference from the national rate statistically significant; most hospitals are "no different". Return-day and outpatient-surgery measures compare the hospital with what CMS expected for its own patients. The Readmissions Reduction Program ratios are shown as CMS publishes them; whether a hospital's payments are reduced depends on how its ratios compare with similar hospitals, so a ratio above 1.00 alone doesn't mean a penalty. About the data.
Timely and effective care
Centers for Medicare & Medicaid Services · all patients unless noted · Oct 2024 – Sep 2025
Mercy Hospital Turner Memorial's emergency department is classed by CMS as low volume.
| Measure | This hospital | U.S.* |
|---|---|---|
| Typical time in the ER before going homeMedian minutes from arrival to leaving, for ER patients sent home (not counting mental health patients or transfers). Lower is better. 369 patients. | 109 min | 162 min |
| Typical ER time for patients transferred to another facilityMedian minutes from arrival to leaving. Lower is better. 28 patients. | 220 min | 287 min |
| Patients who left the ER before being seenLower is better. 6,937 patients. | 2% | 2% |
| Health care workers vaccinated against fluHigher is better. 92 patients. | 96% | 78% |
| Discharged on two opioids, or an opioid and a benzodiazepinePatients sent home with prescriptions that raise the risk of overdose when combined. Lower is better. 92 patients. | 26% | 15% |
| Colonoscopy: right follow-up interval for average-risk patientsHigher is better. 16 patients. | 12% | 93% |
| Blood clot prevention givenHigher is better. 240 patients. | 92% | 90%* |
CMS publishes these process-of-care measures without a better/worse verdict, so the U.S. figure is shown for context; small differences, or results based on few patients, may not mean much. *Median of all hospitals CMS reports, where CMS publishes no national figure. About the data.
Care after a stay at Mercy Hospital Turner Memorial
Medicare-certified providers near this hospital, with their CMS ratings. A hospital discharge planner can make the referral.
Skilled nursing facilities nearby
- 0.6mi Ozark Nursing and Rehab Ozark, AR · 135 beds Medicare overall 5 of 5 stars
- 15mi Paris Health and Rehabilitation Center Paris, AR · 140 beds Medicare overall 3 of 5 stars · Short-stay quality 3 of 5
- 16mi Greenhurst Nursing Center Charleston, AR · 113 beds Medicare overall 5 of 5 stars · Short-stay quality 5 of 5
Skilled nursing ratings and inspections at Nursing Homes In Each State
Home health agencies nearby See more
- 18mi Johnson Regional HomecareClarksville, AR
- 19mi Area Agency on Aging of Western Arkansas INCParis, AR
Hospice care providers nearby See more
- 19mi Area Agency on Aging of Western Arkansas, INC.Paris, AR Not rated
Source: CMS Care Compare. Distances are approximate.
Doctors at Mercy Hospital Turner Memorial
35 Medicare-enrolled doctors and other clinicians list this hospital as an affiliation, across 10 specialties.
Find doctors in Ozark
Medicare-enrolled specialists with a practice in Ozark, with addresses, phone numbers and the hospitals they work with.
Size and finances
Medicare cost report · fiscal year ending Jun 2025
As reported by the hospital to CMS; not audited. Operating margin is income from patient care divided by net patient revenue and leaves out investment income and donations. Compare Arkansas hospital finances.
Who owns Mercy Hospital Turner Memorial
Medicare enrollment and ownership records (PECOS)
Medicare lists the hospital's legal name as Mercy Hospital Ozark, a non-profit organization, incorporated 1990.
74 doctors and other clinicians list Mercy Hospital Turner Memorial as a hospital affiliation in Medicare's clinician directory.
Organizations with 5% or more ownership (directly or through other companies), partnership interests or operational control, as the hospital reported them to Medicare. Records can lag behind recent sales. Individuals are not listed. Who owns America's hospitals.
Non-profit finances
IRS Form 990 · tax year ending Jun 2023 · Mercy Hospital Ozark (EIN 71-0689680)
As filed with the IRS by Mercy Hospital Ozark. Matched by name and address, so check the filing to confirm it's the right organization. See the full Form 990 filings · Non-profit hospital finances.
The area around Mercy Hospital Turner Memorial
HRSA shortage designations and BLS pay data
Primary care: Parts of Franklin are federally designated health professional shortage areas (1 designation). Highest shortage score 18.
Mental health: Parts of Franklin are federally designated health professional shortage areas (1 designation). Highest shortage score 18.
Dental: Parts of Franklin are federally designated health professional shortage areas (1 designation). Highest shortage score 17.
Nurse pay: registered nurses in Arkansas earn a median $78,940 a year. Healthcare salaries in Arkansas.
Shortage areas are designated by the Health Resources and Services Administration where there are too few primary care, mental health or dental providers for the population; scores run from 0 to 25 for primary and mental health care and 0 to 26 for dental care, higher meaning greater need. Arkansas shortage areas
Closest other hospitals
Healthcare pay in Arkansas
Registered nurses across Arkansas (all employers) earned a median of $78,940 a year (BLS, May 2025).Registered Nurse (RN) salary in ArkansasNurse Practitioner salary in ArkansasRespiratory Therapist salary in ArkansasHealthcare salaries in Arkansas
Cite this data
Writing about Mercy Hospital Turner Memorial? You're welcome to quote these figures. They are free to use under CC BY 4.0: please credit HospitalsInEachState.com and link to this page.