facebook tracking Mena Regional Health System, Mena, AR: ER Visit 2h 14m

Mena Regional Health System, Mena, AR

311 North Morrow Street, Mena, AR 71953Polk County

Critical access hospital Emergency room

Independent directory · data from CMS, not from this hospital

Mena Regional Health System is a non-profit critical access hospital in Mena, Arkansas, with an emergency department. According to HospitalsInEachState.com's analysis of the July 2026 CMS release, patients treated and sent home spend a median of 2 hr 14 min in its emergency department, 5 min shorter than the average across Arkansas hospitals (2 hr 19 min). Mena Regional Health System is in network for at least one 2027 Marketplace plan from 4 insurers in Arkansas, according to the insurers' network files loaded November 4, 2026.

CMS did not publish an overall star rating for this hospital; hospitals that report too few quality measures are not rated.

Source: CMS Care Compare, July 2026 releaseER figures are medians, not live waitsAbout the data

Visiting Mena Regional Health System

Address 311 North Morrow Street
Mena, AR 71953
County: Polk
Directions Apple Maps Call (479) 394-6100
Emergency room Yes. For patients treated and sent home, the median ER visit here lasts 2 hr 14 min (average across AR hospitals: 2 hr 19 min). Medicare's median time in the ER for patients treated and sent home; not a live wait. ER times across AR
What to bring
  • Photo ID and your insurance, Medicare or Medicaid card
  • A list of your medicines, doses and allergies
  • Your doctor's name and phone number
  • A phone charger
Visiting hours and parking vary: call ahead.

Quick answers about Mena Regional Health System

How long is the ER wait at Mena Regional Health System?

CMS doesn't publish live wait times. Over the 12 months CMS reported, patients treated and sent home spent a median of 2 hr 14 min in the Mena Regional Health System emergency room (the average across Arkansas hospitals is 2 hr 19 min). 5% of ER patients left before being seen. For tonight's wait, call (479) 394-6100. In an emergency, call 911.

What is the phone number for Mena Regional Health System?

The main phone number for Mena Regional Health System is (479) 394-6100, from Medicare's hospital records.

Call (479) 394-6100
What is the address of Mena Regional Health System?

Mena Regional Health System is at 311 North Morrow Street, Mena, AR 71953.

Directions (opens Google Maps)
Does Mena Regional Health System have an emergency room?

Yes. Mena Regional Health System has an emergency department, according to Medicare data.

Quality and performance

Centers for Medicare & Medicaid Services · data as of July 2026

Patients treated and sent home from the emergency department at Mena Regional Health System spend a median of 2 hours 14 minutes there. That is 5 minutes shorter than the average across Arkansas hospitals (2 hours 19 minutes).

Left before seen 5%
ER volume low
Type Critical access
Ownership Non-profit

Source: CMS Hospital General Information and Timely & Effective Care. Wait times are a median over a past 12-month reporting period, not live data. Not affiliated with CMS or with Mena Regional Health System. For a medical emergency, call 911.

Compare ER waits across Arkansas · Other Critical Access hospitals in Arkansas · How we source this data · Something wrong on this page? Tell us

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What insurance does Mena Regional Health System accept?

Original Medicare: Medicare-certified, so it can bill Original Medicare (Medicare number 041334). Medicare Advantage plans have their own networks, which this section does not cover.

2027 Marketplace plans in Arkansas that list this hospital

Marketplace insurers whose 2027 plan networks in Arkansas list Mena Regional Health System, most plans in network first
InsurerPlans in networkNetworkNetwork tier
Arkansas Blue Cross and Blue Shield 23 of 23 plans TRUE-BLUE-PPO True-Blue-Ppo
Ambetter 15 of 15 plans – Preferred
Health Advantage 15 of 15 plans TRUE-BLUE-PPO True-Blue-Ppo
Octave 12 of 12 plans USABLE-MUTUAL-CONNECT-PPO Usable-Mutual-Connect-Ppo

2027 plan year, individual Marketplace (ACA) plans only.Health insurance in Arkansas

Adults in Arkansas qualify for Medicaid up to 133% of the poverty line. Ask the hospital which Arkansas Medicaid plans it takes.

Is Mena Regional Health System in your plan?

For HealthCare.gov Marketplace plans (2027). Enter your ZIP code, then pick your insurer and plan. We only use your ZIP code to find plans; we don't save it.

Live from HealthCare.gov's Marketplace provider data, as reported by insurers. Networks change: confirm with your insurer before you get care. Not affiliated with HealthCare.gov or CMS.

What insurance does Mena Regional Health System accept?

In the 2027 HealthCare.gov Marketplace plan data (insurer network files loaded November 4, 2026), Mena Regional Health System is in network for 4 Marketplace insurers in Arkansas: Arkansas Blue Cross and Blue Shield (23 of 23 plans), Ambetter (15 of 15 plans), Health Advantage (15 of 15 plans) and 1 other insurer. This covers Marketplace (ACA) plans only, not Medicare Advantage, Medicaid or employer plans. Networks differ from plan to plan and can change, so confirm with the insurer before you get care.

Does Mena Regional Health System take Medicare?

Mena Regional Health System is a Medicare-certified hospital (CMS Certification Number 041334), according to CMS hospital data. Medicare Advantage plans have their own networks, which this page does not cover; check with your plan before you get care.

Does Mena Regional Health System accept Arkansas Blue Cross and Blue Shield?

Mena Regional Health System is in network for 23 of 23 plans that Arkansas Blue Cross and Blue Shield sells on the Arkansas Marketplace in 2027, according to Arkansas Blue Cross and Blue Shield's network file loaded November 4, 2026. Networks differ from plan to plan and can change, so confirm with the insurer before you get care.

Does Mena Regional Health System accept Ambetter?

Mena Regional Health System is in network for 15 of 15 plans that Ambetter sells on the Arkansas Marketplace in 2027, according to Ambetter's network file loaded November 4, 2026. Networks differ from plan to plan and can change, so confirm with the insurer before you get care.

Does Mena Regional Health System accept Health Advantage?

Mena Regional Health System is in network for 15 of 15 plans that Health Advantage sells on the Arkansas Marketplace in 2027, according to Health Advantage's network file loaded November 4, 2026. Networks differ from plan to plan and can change, so confirm with the insurer before you get care.

Source: the insurers' 2027 machine-readable provider files listed in the CMS Marketplace public use files, loaded November 4, 2026, matched to hospitals by NPI from CMS Hospital Enrollments. How we match networks to hospitals Networks change; confirm with your insurer before you go.

Readmissions and return visits

Centers for Medicare & Medicaid Services · Medicare patients

On the 1 readmission and return-visit measures CMS could compare, Mena Regional Health System was no different from the national rate or its expected level.

Return trips after a stay or procedure

Hospital visits within 7 days of an outpatient colonoscopyUnplanned hospital visits per 1,000 colonoscopies.
Same as national 13.8 per 1,000 procedures · U.S. 13

Readmission rates count Medicare patients who were admitted to any acute-care hospital within 30 days of leaving this one, adjusted for how sick they were. "Better" or "worse" means CMS found the difference from the national rate statistically significant; most hospitals are "no different". Return-day and outpatient-surgery measures compare the hospital with what CMS expected for its own patients. The Readmissions Reduction Program ratios are shown as CMS publishes them; whether a hospital's payments are reduced depends on how its ratios compare with similar hospitals, so a ratio above 1.00 alone doesn't mean a penalty. About the data.

Timely and effective care

Centers for Medicare & Medicaid Services · all patients unless noted · Oct 2024 – Sep 2025

Mena Regional Health System's emergency department is classed by CMS as low volume.

MeasureThis hospitalU.S.
Typical time in the ER before going homeMedian minutes from arrival to leaving, for ER patients sent home (not counting mental health patients or transfers). Lower is better. 194 patients. 134 min 162 min
Typical ER time for mental health patients sent homeMedian minutes from arrival to leaving. Lower is better. 17 patients. 225 min 257 min
Typical ER time for patients transferred to another facilityMedian minutes from arrival to leaving. Lower is better. 47 patients. 181 min 287 min
Patients who left the ER before being seenLower is better. 9,109 patients. 5% 2%

CMS publishes these process-of-care measures without a better/worse verdict, so the U.S. figure is shown for context; small differences, or results based on few patients, may not mean much. About the data.

Care after a stay at Mena Regional Health System

Medicare-certified providers near this hospital, with their CMS ratings. A hospital discharge planner can make the referral.

Skilled nursing facilities nearby

Skilled nursing ratings and inspections at Nursing Homes In Each State

Dialysis centers nearby See more

Home health agencies nearby See more

Hospice care providers nearby See more

Source: CMS Care Compare. Distances are approximate.

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Inpatient rehabilitation unit

CMS Inpatient rehabilitation Quality Reporting Program, data through December 2025 · unit CCN 04R334

Mena Regional Health System runs an inpatient rehabilitation unit that reports its own results to Medicare. Falls with major injury: 0% here, against 0.2% nationally.

Safety

Falls with major injury Patients who had one or more falls with a major injury during their stay. Based on 20 patients. Jan 2025 – Dec 2025.
0% U.S. 0.2%
New or worsened pressure ulcers Patients with pressure ulcers or injuries that were new or got worse during the stay (risk-adjusted). Based on 20 patients. Jan 2025 – Dec 2025.
0% U.S. 0.9%
Medications reviewed Patients whose medicines were reviewed, with follow-up when a problem was found. Based on 20 patients. Jan 2025 – Dec 2025.
100% U.S. 98%
Staff flu vaccination Health care staff who got a flu shot for the season. Based on 170 patients. Oct 2024 – Mar 2025.
85% U.S. 77%

Source: CMS Inpatient rehabilitation Quality Reporting Program (Provider Data Catalog). Better/worse labels appear only where CMS itself compared the facility with the national rate; other figures are shown next to the national figure for context.

Doctors at Mena Regional Health System

78 Medicare-enrolled doctors and other clinicians list this hospital as an affiliation, across 20 specialties.

See all 78 clinicians

Find doctors in Mena

Medicare-enrolled specialists with a practice in Mena, with addresses, phone numbers and the hospitals they work with.

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Who owns Mena Regional Health System

Medicare enrollment and ownership records (PECOS)

Medicare lists the hospital's legal name as Mena Hospital Commission, a non-profit organization.

City of Mena Office of City Clerk Owns 5% or more directly · since 2024

97 doctors and other clinicians list Mena Regional Health System as a hospital affiliation in Medicare's clinician directory.

Organizations with 5% or more ownership (directly or through other companies), partnership interests or operational control, as the hospital reported them to Medicare. Records can lag behind recent sales. Individuals are not listed. Who owns America's hospitals.

The area around Mena Regional Health System

HRSA shortage designations and BLS pay data

Primary care: Parts of Polk are federally designated health professional shortage areas (1 designation). Highest shortage score 15.

Mental health: Parts of Polk are federally designated health professional shortage areas (1 designation). Highest shortage score 18.

Dental: Parts of Polk are federally designated health professional shortage areas (1 designation). Highest shortage score 18.

Nurse pay: registered nurses in Arkansas earn a median $78,940 a year. Healthcare salaries in Arkansas.

Shortage areas are designated by the Health Resources and Services Administration where there are too few primary care, mental health or dental providers for the population; scores run from 0 to 25 for primary and mental health care and 0 to 26 for dental care, higher meaning greater need. Arkansas shortage areas

Healthcare pay in Arkansas

Registered nurses across Arkansas (all employers) earned a median of $78,940 a year (BLS, May 2025).Registered Nurse (RN) salary in ArkansasNurse Practitioner salary in ArkansasRespiratory Therapist salary in ArkansasHealthcare salaries in Arkansas

Cite this data

Writing about Mena Regional Health System? You're welcome to quote these figures. They are free to use under CC BY 4.0: please credit HospitalsInEachState.com and link to this page.

Figures as of the July 2026 CMS release Updated automatically when CMS publishes new data Permanent link: hospitalsineachstate.com/hospitals/arkansas/mena/mena-regional-health-system/311-north-morrow-street/

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