Source: CMS Care Compare, July 2026 releaseER figures are medians, not live waitsAbout the data
Visiting Buchanan General Hospital
Grundy, VA 24614
County: Buchanan Directions Apple Maps Call (276) 935-1000
- Photo ID and your insurance, Medicare or Medicaid card
- A list of your medicines, doses and allergies
- Your doctor's name and phone number
- A phone charger
Official links: Website for Buchanan General Hospital (opens the hospital's site)
Nearby hospitals
- 19mi Clinch Valley Medical Center Richlands, VA · Emergency room · median ER visit 2 hr 54 min Call Clinch Valley Medical Center Directions to Clinch Valley Medical Center (Google Maps) Details for Clinch Valley Medical Center
- 23mi Dickenson Community Hospital Clintwood, VA · Emergency room · median ER visit 1 hr 49 min Call Dickenson Community Hospital Directions to Dickenson Community Hospital (Google Maps) Details for Dickenson Community Hospital
- 27mi Russell County Medical Center Lebanon, VA · Emergency room · median ER visit 2 hr 10 min Call Russell County Medical Center Directions to Russell County Medical Center (Google Maps) Details for Russell County Medical Center
Quick answers about Buchanan General Hospital
How long is the ER wait at Buchanan General Hospital?
CMS doesn't publish live wait times. Over the 12 months CMS reported, patients treated and sent home spent a median of 2 hr 55 min in the Buchanan General Hospital emergency room (the average across Virginia hospitals is 2 hr 46 min). 1% of ER patients left before being seen. For tonight's wait, check the hospital's website (opens the hospital's own site) or call (276) 935-1000. In an emergency, call 911.
What is the phone number for Buchanan General Hospital?
The main phone number for Buchanan General Hospital is (276) 935-1000, from Medicare's hospital records.
Call (276) 935-1000What is the address of Buchanan General Hospital?
Buchanan General Hospital is at 1535 Slate Creek Rd, Grundy, VA 24614.
Directions (opens Google Maps)Does Buchanan General Hospital have an emergency room?
Yes. Buchanan General Hospital has an emergency department, according to Medicare data.
What is Buchanan General Hospital's Medicare star rating?
Buchanan General Hospital has an overall rating of 4 out of 5 stars from the Centers for Medicare & Medicaid Services (CMS). Star ratings come from CMS quality and safety measures, not patient reviews.
Quality and performance
Centers for Medicare & Medicaid Services · data as of July 2026
Patients treated and sent home from the emergency department at Buchanan General Hospital spend a median of 2 hours 55 minutes there. That is 9 minutes longer than the average across Virginia hospitals (2 hours 46 minutes).
Source: CMS Hospital General Information and Timely & Effective Care. Wait times are a median over a past 12-month reporting period, not live data. Not affiliated with CMS or with Buchanan General Hospital. For a medical emergency, call 911.
Compare ER waits across Virginia · How Virginia hospitals rank on star ratings · How we source this data · Something wrong on this page? Tell us
What patients say
CMS patient survey (HCAHPS) · 183 completed surveys · patients discharged Oct 2024 – Sep 2025
Patients gave Buchanan General Hospital a 4-star patient experience rating out of 5. 73% would definitely recommend it (U.S. average 71%). 70% rated it 9 or 10 out of 10.
The patient survey (HCAHPS) asks a random sample of adult patients about their recent hospital stay. CMS adjusts the results for the mix of patients and how the survey was done, so hospitals can be compared fairly. About the data.
Nearby ERs with shorter visits
Infections, complications and deaths
Centers for Medicare & Medicaid Services · compared with hospitals nationwide
Buchanan General Hospital was no different from the national benchmark on the one hospital-acquired infection CMS could compare. Its rate of serious complications was same as national.
Hospital-acquired infections
Serious complications
Death rates within 30 days
| Patients treated for | This hospital | U.S. |
|---|---|---|
| Pneumonia patients | 16.0% | 15.2% |
| COPD patients | 8.1% | 8.6% |
| Hospital-wide, all conditions | 4.3% | 3.9% |
Risk-adjusted rates. CMS has not published a statistical better/worse comparison for these death rates in the current release, so small differences from the U.S. rate may be chance.
Other complications
None of the other safety indicators CMS compares was statistically better or worse than national.
All 3 complication measures
| Measure | This hospital | U.S. | CMS comparison |
|---|---|---|---|
| Pressure ulcers (bed sores)per 1,000 patients | 0.57 | 0.63 | Same as national |
| Falls in the hospital that caused a broken boneper 1,000 patients | 0.27 | 0.27 | Same as national |
| Collapsed lung caused by a medical procedureper 1,000 patients | 0.21 | 0.21 | Same as national |
"Better" or "worse" means CMS found the difference from the national benchmark statistically significant; most hospitals are "no different". Infection results compare the infections a hospital reported with the number predicted for a hospital of its size and type (a ratio below 1 means fewer than predicted), for Oct 2024 – Sep 2025. Death and complication rates are risk-adjusted for how sick patients were. Each death rate counts deaths within 30 days of a hospital stay, pooled over one to three years of Medicare patients depending on the measure. About the data.
Readmissions and return visits
Centers for Medicare & Medicaid Services · Medicare patients · Jul 2023 – Jun 2025
Back in the hospital within 30 days
| After a stay for | This hospital | U.S. | CMS comparison |
|---|---|---|---|
| Heart failure | 22.1% | 21.3% | Not compared |
| Pneumonia | 17.3% | 17.3% | Not compared |
| COPD (chronic lung disease) | 19.8% | 20% | Not compared |
Return trips after a stay or procedure
Medicare's readmission program
Excess readmission ratio: this hospital's predicted readmissions divided by the number expected for a typical hospital with the same patients. Above 1.00 means more readmissions than expected.
| Condition | Ratio | Patients | Readmissions |
|---|---|---|---|
| Pneumonia | 0.973 | – | Fewer than expected |
| COPD | 0.961 | – | Fewer than expected |
Readmission rates count Medicare patients who were admitted to any acute-care hospital within 30 days of leaving this one, adjusted for how sick they were. "Better" or "worse" means CMS found the difference from the national rate statistically significant; most hospitals are "no different". Return-day and outpatient-surgery measures compare the hospital with what CMS expected for its own patients. The Readmissions Reduction Program ratios are shown as CMS publishes them; whether a hospital's payments are reduced depends on how its ratios compare with similar hospitals, so a ratio above 1.00 alone doesn't mean a penalty. About the data.
Timely and effective care
Centers for Medicare & Medicaid Services · all patients unless noted · Oct 2024 – Sep 2025
Buchanan General Hospital's emergency department is classed by CMS as low volume.
| Measure | This hospital | U.S.* |
|---|---|---|
| Sepsis: got all recommended early treatmentPatients with severe sepsis or septic shock who received every step of the recommended early care bundle. Higher is better. 99 patients. | 49% | 65% |
| Septic shock: full treatment within 3 hoursHigher is better. 37 patients. | 41% | 73% |
| Typical time in the ER before going homeMedian minutes from arrival to leaving, for ER patients sent home (not counting mental health patients or transfers). Lower is better. 340 patients. | 175 min | 162 min |
| Typical ER time for mental health patients sent homeMedian minutes from arrival to leaving. Lower is better. 13 patients. | 114 min | 257 min |
| Typical ER time for patients transferred to another facilityMedian minutes from arrival to leaving. Lower is better. 42 patients. | 341 min | 287 min |
| Patients who left the ER before being seenLower is better. 10,322 patients. | 1% | 2% |
| Health care workers vaccinated against fluHigher is better. 285 patients. | 69% | 78% |
| Discharged on two opioids, or an opioid and a benzodiazepinePatients sent home with prescriptions that raise the risk of overdose when combined. Lower is better. 230 patients. | 26% | 15% |
| Colonoscopy: right follow-up interval for average-risk patientsHigher is better. 26 patients. | 96% | 93% |
| Blood clot prevention givenHigher is better. 682 patients. | 59% | 90%* |
| Blood clot prevention given in intensive careHigher is better. 65 patients. | 71% | 97%* |
CMS publishes these process-of-care measures without a better/worse verdict, so the U.S. figure is shown for context; small differences, or results based on few patients, may not mean much. *Median of all hospitals CMS reports, where CMS publishes no national figure. About the data.
Medicare spending and payment programs
Centers for Medicare & Medicaid Services
Value-based purchasing scores by area
| Area | Score (out of 100) |
|---|---|
| Clinical outcomesDeath rates and complications | 10 |
| Patient experiencePatient survey results | 91 |
| SafetyHospital-acquired infections | 35 |
| Efficiency and costMedicare spending per patient | 90 |
The Hospital-Acquired Condition Reduction Program cuts Medicare payments by 1% for the quarter of hospitals with the worst scores. The Hospital Value-Based Purchasing Program withholds a small share of every hospital's Medicare payments and pays it back according to the total performance score. A spending ratio of 1.00 equals the national median; spending reflects prices, the services patients received and care after discharge, not quality. Some hospitals, such as critical access, children's and cancer hospitals, are not part of these programs. About the data.
Care after a stay at Buchanan General Hospital
Medicare-certified providers near this hospital, with their CMS ratings. A hospital discharge planner can make the referral.
Skilled nursing facilities nearby
- 0.9mi Heritage Hall Grundy Grundy, VA · 120 beds Medicare overall 4 of 5 stars · Short-stay quality 4 of 5
- 15mi Good Shepherd Health and Rehabilitation Phelps, KY · 118 beds Medicare overall 1 of 5 stars · Short-stay quality 1 of 5
- 16mi Elkhorn Health & Rehabilitation Elkhorn City, KY · 106 beds Medicare overall 4 of 5 stars · Short-stay quality 1 of 5
Skilled nursing ratings and inspections at Nursing Homes In Each State
Home health agencies nearby See more
- 2.3mi Special Care Home HealthGrundy, VA
- 2.3mi Buchanan General Hospital Home Health AgencyGrundy, VA · 85% would recommend
- 19mi Medical Services of America Home Health and HospiceRichlands, VA · 85% would recommend
Hospice care providers nearby See more
- 2.3mi Special Care HospiceGrundy, VA Not rated
- 19mi Medical Services of America Home Health & HospiceRichlands, VA · 89% would recommend
- 24mi Legacy Hospice & Palliative CareCedar Bluff, VA · 97% would recommend
Source: CMS Care Compare. Distances are approximate.
Doctors at Buchanan General Hospital
36 Medicare-enrolled doctors and other clinicians list this hospital as an affiliation, across 8 specialties.
Find doctors in Grundy
Medicare-enrolled specialists with a practice in Grundy, with addresses, phone numbers and the hospitals they work with.
Federal rules require hospitals to publish their prices, including the rates they've negotiated with each insurer and their cash prices. Buchanan General Hospital lists them here:
From the hospital's price transparency file (www.bgh.org/cms-hpt.txt), checked Oct 31, 2026. For an estimate of what you'll pay, ask the hospital or your insurer; Medicare's averages are on our procedure cost pages.
What Medicare paid at Buchanan General Hospital
Centers for Medicare & Medicaid Services · original Medicare patients · 2024
Average hospital charges and actual payments for the procedures Medicare patients most often had here, compared with the average for Virginia.
Hospital stays
| Stay | Stays | Avg billed | Avg payment (Medicare + patient) | vs state |
|---|---|---|---|---|
| Pulmonary edema and respiratory failureDRG 189 | 33 | $42,127 | $11,105 | +2% |
| Septicemia or severe sepsis without ventilator >96 hours with major complicationsDRG 871 | 20 | $43,807 | $17,706 | +8% |
| Simple pneumonia and pleurisy with complicationsDRG 194 | 19 | $31,309 | $7,417 | same |
| Kidney and urinary tract infections without major complicationsDRG 690 | 14 | $25,558 | $7,252 | +2% |
| Heart failure and shock with major complicationsDRG 291 | 11 | $31,612 | $11,524 | +4% |
Outpatient services
| Service | Services | Avg billed | Avg allowed |
|---|---|---|---|
| Comprehensive Observation ServicesAPC 8011 | 171 | $18,867 | $2,442 |
Charges are the hospital's list prices; payments are what Medicare, the patient and any other insurer actually paid (for outpatient services, Medicare's allowed amount). Private insurance prices differ. "vs state" compares this hospital's average payment with the state average for the same stay. All procedure costs.
Size and finances
Medicare cost report · fiscal year ending Jun 2025
As reported by the hospital to CMS; not audited. Operating margin is income from patient care divided by net patient revenue and leaves out investment income and donations. Compare Virginia hospital finances.
Who owns Buchanan General Hospital
Medicare enrollment and ownership records (PECOS)
Medicare lists the hospital's legal name as Buchanan General Hospital Inc., a non-profit organization, incorporated 1971.
79 doctors and other clinicians list Buchanan General Hospital as a hospital affiliation in Medicare's clinician directory.
Organizations with 5% or more ownership (directly or through other companies), partnership interests or operational control, as the hospital reported them to Medicare. Records can lag behind recent sales. Individuals are not listed. Who owns America's hospitals.
Non-profit finances
IRS Form 990 · tax year ending Jun 2023 · Buchanan General Hospital Inc (EIN 54-0895648)
As filed with the IRS by Buchanan General Hospital Inc. Matched by name and address, so check the filing to confirm it's the right organization. See the full Form 990 filings · Non-profit hospital finances.
The area around Buchanan General Hospital
HRSA shortage designations and BLS pay data
Primary care: Buchanan is a federally designated health professional shortage area. Highest shortage score 17.
Mental health: Buchanan is a federally designated health professional shortage area. Highest shortage score 19.
Dental: Buchanan is a federally designated health professional shortage area. Highest shortage score 19.
Nurse pay: registered nurses in Virginia earn a median $93,600 a year. Healthcare salaries in Virginia.
Shortage areas are designated by the Health Resources and Services Administration where there are too few primary care, mental health or dental providers for the population; scores run from 0 to 25 for primary and mental health care and 0 to 26 for dental care, higher meaning greater need. Virginia shortage areas
Closest other hospitals
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Cite this data
Writing about Buchanan General Hospital? You're welcome to quote these figures. They are free to use under CC BY 4.0: please credit HospitalsInEachState.com and link to this page.