facebook tracking Robert Packer Hospital, Sayre, PA: ER Visit 2h 43m, 2-Star Rating

Robert Packer Hospital, Sayre, PA

1 Guthrie Sq, Sayre, PA 18840Bradford County

Acute care hospital 252 beds (Medicare cost report FY2025) Emergency room

Independent directory · data from CMS, not from this hospital

Robert Packer Hospital is a non-profit acute care hospital in Sayre, Pennsylvania, with an emergency department. According to HospitalsInEachState.com's analysis of the July 2026 CMS release, patients treated and sent home spend a median of 2 hr 43 min in its emergency department, 28 min shorter than the average across Pennsylvania hospitals (3 hr 11 min). Medicare rates it 2 out of 5 stars overall, and patients give it 4 out of 5 in the Medicare patient survey.

Visiting Robert Packer Hospital

Address 1 Guthrie Sq
Sayre, PA 18840
County: Bradford
Directions Apple Maps Call (570) 888-6666
Emergency room Yes. For patients treated and sent home, the median ER visit here lasts 2 hr 43 min (average across PA hospitals: 3 hr 11 min). Medicare's median time in the ER for patients treated and sent home; not a live wait. ER times across PA
What to bring
  • Photo ID and your insurance, Medicare or Medicaid card
  • A list of your medicines, doses and allergies
  • Your doctor's name and phone number
  • A phone charger
Visiting hours and parking vary: call ahead.

Official links: Website for Robert Packer Hospital (opens the hospital's site)

Quick answers about Robert Packer Hospital

How long is the ER wait at Robert Packer Hospital?

CMS doesn't publish live wait times. Over the 12 months CMS reported, patients treated and sent home spent a median of 2 hr 43 min in the Robert Packer Hospital emergency room (the average across Pennsylvania hospitals is 3 hr 11 min). 1% of ER patients left before being seen. For tonight's wait, check the hospital's website (opens the hospital's own site) or call (570) 888-6666. In an emergency, call 911.

What is the phone number for Robert Packer Hospital?

The main phone number for Robert Packer Hospital is (570) 888-6666, from Medicare's hospital records.

Call (570) 888-6666
What is the address of Robert Packer Hospital?

Robert Packer Hospital is at 1 Guthrie Sq, Sayre, PA 18840.

Directions (opens Google Maps)
Does Robert Packer Hospital have an emergency room?

Yes. Robert Packer Hospital has an emergency department, according to Medicare data.

What is Robert Packer Hospital's Medicare star rating?

Robert Packer Hospital has an overall rating of 2 out of 5 stars from the Centers for Medicare & Medicaid Services (CMS). Star ratings come from CMS quality and safety measures, not patient reviews.

Quality and performance

Centers for Medicare & Medicaid Services · data as of July 2026

Patients treated and sent home from the emergency department at Robert Packer Hospital spend a median of 2 hours 43 minutes there. That is 28 minutes shorter than the average across Pennsylvania hospitals (3 hours 11 minutes).

CMS rating ★★★★★ 2/5
Left before seen 1%
ER volume medium
Type Acute Care
Ownership Non-profit
Maternity Birthing-friendly

Source: CMS Hospital General Information and Timely & Effective Care. Wait times are a median over a past 12-month reporting period, not live data. Not affiliated with CMS or with Robert Packer Hospital. For a medical emergency, call 911.

Compare ER waits across Pennsylvania · How Pennsylvania hospitals rank on star ratings · Other birthing-friendly hospitals in Pennsylvania · How we source this data · Something wrong on this page? Tell us

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What patients say

CMS patient survey (HCAHPS) · 549 completed surveys · patients discharged Oct 2024 – Sep 2025

Patients gave Robert Packer Hospital a 4-star patient experience rating out of 5. 74% would definitely recommend it (U.S. average 71%). 74% rated it 9 or 10 out of 10.

Patient star rating ★★★★★ 4 out of 5
Would definitely recommend 74% U.S. 71% · PA 70%
Rated 9 or 10 of 10 74% U.S. 72% · PA 72%
Survey response rate 29% of patients surveyed
Nurse communicationDid nurses treat you with courtesy and respect, listen carefully and explain things clearly?
★★★★★
83% always · 3% sometimes or never · U.S. 80% always
Doctor communicationDid doctors treat you with courtesy and respect, listen carefully and explain things clearly?
★★★★★
80% always · 4% sometimes or never · U.S. 80% always
Communication about medicinesBefore giving you a new medicine, did staff tell you what it was for and its possible side effects?
★★★★★
61% always · 19% sometimes or never · U.S. 62% always
Discharge informationDid staff talk with you about help you would need at home and symptoms to watch for?
★★★★★
88% yes · 12% no · U.S. 86% yes
CleanlinessHow often were your room and bathroom kept clean?
★★★★★
73% always · 8% sometimes or never · U.S. 74% always
Quiet at nightHow often was the area around your room quiet at night?
★★★★★
49% always · 19% sometimes or never · U.S. 60% always
Overall hospital ratingUsing any number from 0 to 10, what number would you use to rate this hospital?
★★★★★
74% 9 or 10 · 6% 6 or lower · U.S. 72% 9 or 10
Would recommendWould you recommend this hospital to your friends and family?
★★★★★
74% definitely yes · 3% no · U.S. 71% definitely yes

The patient survey (HCAHPS) asks a random sample of adult patients about their recent hospital stay. CMS adjusts the results for the mix of patients and how the survey was done, so hospitals can be compared fairly. About the data.

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Infections, complications and deaths

Centers for Medicare & Medicaid Services · compared with hospitals nationwide

Of the 5 hospital-acquired infections CMS could compare, Robert Packer Hospital was better than the national benchmark on 1 and worse on 0. Its rate of serious complications was same as national.

Hospital-acquired infections

Central line-associated bloodstream infections (CLABSI)Bloodstream infections in patients with a central IV line, in ICUs and select wards.
Same as national 3 infections vs 7 predicted · ratio 0.43
Catheter-associated urinary tract infections (CAUTI)Urinary tract infections in patients with a urinary catheter, in ICUs and select wards.
Same as national 6 infections vs 9.7 predicted · ratio 0.62
Surgical site infections after colon surgeryInfections at the surgery site after colon surgery.
Same as national 6 infections vs 7.6 predicted · ratio 0.79
MRSA bloodstream infectionsBloodstream infections caused by methicillin-resistant Staphylococcus aureus, a drug-resistant bacteria.
Same as national 1 infections vs 4.4 predicted · ratio 0.23
C. diff intestinal infectionsClostridioides difficile infections, a bacteria that causes severe diarrhea, often after antibiotics.
Better than national 3 infections vs 41.9 predicted · ratio 0.07

Serious complications

Serious complications (CMS PSI 90)Combines patient safety problems such as falls with fractures, bed sores, collapsed lungs, blood clots and infections after surgery. 1.00 is the national value; lower is better.
Same as national Ratio 0.85

Death rates within 30 days

Patients treated forThis hospitalU.S.
Heart attack patients 12.6% 11.9%
Heart failure patients 13.4% 11.1%
Pneumonia patients 16.3% 15.2%
Stroke patients 10.4% 11.9%
COPD patients 9.5% 8.6%
Coronary bypass (CABG) surgery patients 3.4% 2.4%
Hospital-wide, all conditions 3.6% 3.9%

Risk-adjusted rates. CMS has not published a statistical better/worse comparison for these death rates in the current release, so small differences from the U.S. rate may be chance.

Other complications

Deaths among surgical patients with serious treatable complications229.75 per 1,000 patients · U.S. 173.3
Worse than national
All 12 complication measures
MeasureThis hospitalU.S.CMS comparison
Complications after hip or knee replacement% of patients 5.1 4.1 Not compared
Deaths among surgical patients with serious treatable complicationsper 1,000 patients 229.75 173.3 Worse than national
Pressure ulcers (bed sores)per 1,000 patients 0.29 0.63 Same as national
Falls in the hospital that caused a broken boneper 1,000 patients 0.29 0.27 Same as national
Collapsed lung caused by a medical procedureper 1,000 patients 0.32 0.21 Same as national
Bleeding or blood clot under the skin after surgeryper 1,000 patients 2.45 2.34 Same as national
Kidney injury needing dialysis after surgeryper 1,000 patients 1.12 1.67 Same as national
Respiratory failure after surgeryper 1,000 patients 9.1 9.42 Same as national
Blood clots in the lungs or legs after surgeryper 1,000 patients 2.98 3.52 Same as national
Bloodstream infection (sepsis) after surgeryper 1,000 patients 4.98 5.27 Same as national
Surgical wound splitting openper 1,000 patients 1.46 1.77 Same as national
Accidental cuts or tears during abdominal surgeryper 1,000 patients 0.95 1.06 Same as national

"Better" or "worse" means CMS found the difference from the national benchmark statistically significant; most hospitals are "no different". Infection results compare the infections a hospital reported with the number predicted for a hospital of its size and type (a ratio below 1 means fewer than predicted), for Oct 2024 – Sep 2025. Death and complication rates are risk-adjusted for how sick patients were. Each death rate counts deaths within 30 days of a hospital stay, pooled over one to three years of Medicare patients depending on the measure. About the data.

Readmissions and return visits

Centers for Medicare & Medicaid Services · Medicare patients · Jul 2023 – Jun 2025

On the 4 readmission and return-visit measures CMS could compare, Robert Packer Hospital was no different from the national rate or its expected level.

Back in the hospital within 30 days

After a stay forThis hospitalU.S.CMS comparison
Heart attack 14.4% 14.4% Not compared
Heart failure 21.6% 21.3% Not compared
Pneumonia 18.1% 17.3% Not compared
COPD (chronic lung disease) 20% 20% Not compared
Heart bypass surgery (CABG) 10.9% 11% Not compared
Hip or knee replacement 6.4% 5.8% Not compared

Return trips after a stay or procedure

Extra days back in hospital after heart attackDays spent back in the ER, under observation or readmitted within 30 days, per 100 discharges, compared with what was expected.
Not compared +16.2 days per 100 discharges vs expected · U.S. +4.2
Extra days back in hospital after heart failureDays spent back in the ER, under observation or readmitted within 30 days, per 100 discharges, compared with what was expected.
Not compared -1.8 days per 100 discharges vs expected · U.S. +1.3
Extra days back in hospital after pneumoniaDays spent back in the ER, under observation or readmitted within 30 days, per 100 discharges, compared with what was expected.
Not compared +26.9 days per 100 discharges vs expected · U.S. +3.9
Hospital visits within 7 days of an outpatient colonoscopyUnplanned hospital visits per 1,000 colonoscopies.
Same as national 14.5 per 1,000 procedures · U.S. 13
Chemotherapy patients admitted to hospitalInpatient admissions within 30 days of outpatient chemotherapy, per 100 patients.
Same as national 11.4 per 100 patients · U.S. 10.7
Chemotherapy patients visiting the ERER visits within 30 days of outpatient chemotherapy, per 100 patients.
Same as national 5.1 per 100 patients · U.S. 5.4
Hospital visits after outpatient surgeryUnplanned visits within 7 days of same-day surgery, as a ratio to the number expected (1.00 = expected).
As expected 1.10 1.00 = expected · U.S. 1.00

Medicare's readmission program

Excess readmission ratio: this hospital's predicted readmissions divided by the number expected for a typical hospital with the same patients. Above 1.00 means more readmissions than expected. 1 of 6 conditions is above 1.00.

ConditionRatioPatientsReadmissions
COPD 1.088 172 More than expected
Heart failure 0.977 472 Fewer than expected
Heart attack 0.963 222 Fewer than expected
Pneumonia 0.958 435 Fewer than expected
Heart bypass surgery 0.882 – Fewer than expected
Hip or knee replacement 0.808 – Fewer than expected

Readmission rates count Medicare patients who were admitted to any acute-care hospital within 30 days of leaving this one, adjusted for how sick they were. "Better" or "worse" means CMS found the difference from the national rate statistically significant; most hospitals are "no different". Return-day and outpatient-surgery measures compare the hospital with what CMS expected for its own patients. The Readmissions Reduction Program ratios are shown as CMS publishes them; whether a hospital's payments are reduced depends on how its ratios compare with similar hospitals, so a ratio above 1.00 alone doesn't mean a penalty. About the data.

Timely and effective care

Centers for Medicare & Medicaid Services · all patients unless noted · Oct 2024 – Sep 2025

Robert Packer Hospital's emergency department is classed by CMS as medium volume.

MeasureThis hospitalU.S.*
Sepsis: got all recommended early treatmentPatients with severe sepsis or septic shock who received every step of the recommended early care bundle. Higher is better. 294 patients. 48% 65%
Septic shock: full treatment within 3 hoursHigher is better. 109 patients. 67% 73%
Stroke: brain scan read within 45 minutes of ER arrivalPatients arriving with stroke symptoms whose head CT or MRI was interpreted within 45 minutes. Higher is better. 21 patients. 71% 69%
Typical time in the ER before going homeMedian minutes from arrival to leaving, for ER patients sent home (not counting mental health patients or transfers). Lower is better. 560 patients. 163 min 162 min
Typical ER time for mental health patients sent homeMedian minutes from arrival to leaving. Lower is better. 20 patients. 462 min 257 min
Patients who left the ER before being seenLower is better. 36,409 patients. 1% 2%
Health care workers vaccinated against fluHigher is better. 2,168 patients. 91% 78%
Discharged on two opioids, or an opioid and a benzodiazepinePatients sent home with prescriptions that raise the risk of overdose when combined. Lower is better. 4,014 patients. 17% 15%
Colonoscopy: right follow-up interval for average-risk patientsHigher is better. 382 patients. 97% 93%
Blood clot prevention given in intensive careHigher is better. 1,915 patients. 94% 97%*
Stroke: discharged on clot-prevention medicineHigher is better. 192 patients. 97% 98%*
Stroke: clot prevention started by day 2Higher is better. 165 patients. 88% 94%*

CMS publishes these process-of-care measures without a better/worse verdict, so the U.S. figure is shown for context; small differences, or results based on few patients, may not mean much. *Median of all hospitals CMS reports, where CMS publishes no national figure. About the data.

Maternity care

Centers for Medicare & Medicaid Services · reported by the hospital · Jan 2024 – Dec 2024

Maternity safety practices (CMS SM-7)Whether the hospital reports taking part in a state or national perinatal quality program and following its patient-safety practices.
Yes

Maternity measures are reported by hospitals that deliver babies. The U.S. figure is the median of the hospitals CMS reports, not a CMS verdict. About the data.

Medicare spending and payment programs

Centers for Medicare & Medicaid Services

Hospital-acquired conditions · FY 2026
No penalty
Not in the worst-performing quarter on infections and patient-safety problems. 719 of 3,012 hospitals were penalized.
Value-based purchasing · FY 2026
17.5 / 100
Total performance score; the median hospital scored 29.5. Medicare raises or lowers each hospital's payments based on this score.
Medicare spending per patient
0.98
2% less than the national median per hospital stay (about $26,868 vs $27,417), counting Medicare spending from 3 days before admission to 30 days after discharge.

Value-based purchasing scores by area

AreaScore (out of 100)
Clinical outcomesDeath rates and complications3.3
Patient experiencePatient survey results35
SafetyHospital-acquired infections21.7
Efficiency and costMedicare spending per patient10

The Hospital-Acquired Condition Reduction Program cuts Medicare payments by 1% for the quarter of hospitals with the worst scores. The Hospital Value-Based Purchasing Program withholds a small share of every hospital's Medicare payments and pays it back according to the total performance score. A spending ratio of 1.00 equals the national median; spending reflects prices, the services patients received and care after discharge, not quality. Some hospitals, such as critical access, children's and cancer hospitals, are not part of these programs. About the data.

Care after a stay at Robert Packer Hospital

Medicare-certified providers near this hospital, with their CMS ratings. A hospital discharge planner can make the referral.

Skilled nursing facilities nearby

Skilled nursing ratings and inspections at Nursing Homes In Each State

Dialysis centers nearby See more

Home health agencies nearby See more

Hospice care providers nearby See more

Source: CMS Care Compare. Distances are approximate.

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Inpatient rehabilitation unit

CMS Inpatient rehabilitation Quality Reporting Program, data through December 2025 · unit CCN 39T079

Robert Packer Hospital runs an inpatient rehabilitation unit that reports its own results to Medicare. Returned home or to the community: 68% here, against 67% nationally. Where CMS compares facilities statistically, this one is no different from the national rate.

Results

Returned home or to the community Medicare patients who went home (or to another community setting) after rehab and stayed out of hospitals and nursing homes for at least 31 days. Risk-standardized; CMS compares it with the national rate. Based on 310 patients. Oct 2023 – Sep 2025.
68% U.S. 67% Same as national
Preventable readmissions after discharge Medicare patients readmitted to a hospital within 30 days of leaving, for problems that good care could have prevented (risk-standardized). Based on 296 patients. Oct 2023 – Sep 2025.
9.3% U.S. 9.4% Same as national
Preventable readmissions during the stay Medicare patients sent back to a hospital during their rehab stay for problems that good care could have prevented (risk-standardized). Based on 322 patients. Oct 2023 – Sep 2025.
4.3% U.S. 4.7% Same as national
Met their expected function at discharge Patients who were at or above the expected ability to care for themselves and move around when they left. Based on 319 patients. Jan 2025 – Dec 2025.
71% U.S. 69%
Met expected self-care at discharge Patients at or above the expected ability to care for themselves (eating, bathing, dressing) when they left. Based on 319 patients. Jan 2025 – Dec 2025.
61% U.S. 65%
Met expected mobility at discharge Patients at or above the expected ability to move around when they left. Based on 319 patients. Jan 2025 – Dec 2025.
64% U.S. 62%

Safety

Falls with major injury Patients who had one or more falls with a major injury during their stay. Based on 344 patients. Jan 2025 – Dec 2025.
0.3% U.S. 0.2%
New or worsened pressure ulcers Patients with pressure ulcers or injuries that were new or got worse during the stay (risk-adjusted). Based on 343 patients. Jan 2025 – Dec 2025.
0% U.S. 0.9%
C. diff infections Standardized infection ratio for Clostridioides difficile infections. Below 1 means fewer than predicted. Oct 2024 – Sep 2025.
0.00 U.S. 0.34
Medications reviewed Patients whose medicines were reviewed, with follow-up when a problem was found. Based on 344 patients. Jan 2025 – Dec 2025.
100% U.S. 98%
Medication list sent to next provider Patients whose current medication list went to their next care provider. Based on 278 patients. Jan 2025 – Dec 2025.
92% U.S. 97%
Medication list given to patient Patients (or their family or caregiver) given a current medication list at discharge. Based on 65 patients. Jan 2025 – Dec 2025.
95% U.S. 99%
Staff flu vaccination Health care staff who got a flu shot for the season. Based on 39 patients. Oct 2024 – Mar 2025.
90% U.S. 77%

Cost

Medicare spending per patient Medicare spending for a rehab stay and the 30 days after, compared with the national median facility (1.00). Below 1 means less spending. Based on 308 patients. Oct 2022 – Sep 2024.
0.92 U.S. 1.00

Source: CMS Inpatient rehabilitation Quality Reporting Program (Provider Data Catalog). Better/worse labels appear only where CMS itself compared the facility with the national rate; other figures are shown next to the national figure for context.

Doctors at Robert Packer Hospital

329 Medicare-enrolled doctors and other clinicians list this hospital as an affiliation, across 34 specialties.

See all 329 clinicians

Find doctors in Sayre

Medicare-enrolled specialists with a practice in Sayre, with addresses, phone numbers and the hospitals they work with.

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Prices at Robert Packer Hospital

Federal rules require hospitals to publish their prices, including the rates they've negotiated with each insurer and their cash prices. Robert Packer Hospital lists them here:

From the hospital's price transparency file (www.guthrie.org/cms-hpt.txt), checked Oct 31, 2026. For an estimate of what you'll pay, ask the hospital or your insurer; Medicare's averages are on our procedure cost pages.

What Medicare paid at Robert Packer Hospital

Centers for Medicare & Medicaid Services · original Medicare patients · 2024

Average hospital charges and actual payments for the procedures Medicare patients most often had here, compared with the average for Pennsylvania.

Hospital stays

Outpatient services

ServiceServicesAvg billedAvg allowed
Level 1 Intraocular ProceduresAPC 5491 569 $7,588 $2,129
Comprehensive Observation ServicesAPC 8011 306 $20,063 $2,474
Level 2 Upper GI ProceduresAPC 5302 299 $12,153 $1,715
Level 5 Musculoskeletal ProceduresAPC 5115 243 $42,716 $12,031
Level 1 Endovascular ProceduresAPC 5191 215 $10,024 $2,958

Charges are the hospital's list prices; payments are what Medicare, the patient and any other insurer actually paid (for outpatient services, Medicare's allowed amount). Private insurance prices differ. "vs state" compares this hospital's average payment with the state average for the same stay. All procedure costs.

Size and finances

Medicare cost report · fiscal year ending Jun 2025

Beds
252
Reported to Medicare, FY2025
Employees
1,606
Full-time equivalent
Discharges
14,353
Inpatient stays a year
Patient revenue
$586.6 million
Net of discounts
Operating margin
4.3%
On patient care
Charity care
$2.0 million
0.4% of expenses
Bad debt
$5.2 million
Unpaid patient bills

As reported by the hospital to CMS; not audited. Operating margin is income from patient care divided by net patient revenue and leaves out investment income and donations. Compare Pennsylvania hospital finances.

Who owns Robert Packer Hospital

Medicare enrollment and ownership records (PECOS)

Medicare lists the hospital's legal name as Robert Packer Hospital, a non-profit organization, incorporated 1885.

742 doctors and other clinicians list Robert Packer Hospital as a hospital affiliation in Medicare's clinician directory.

Organizations with 5% or more ownership (directly or through other companies), partnership interests or operational control, as the hospital reported them to Medicare. Records can lag behind recent sales. Individuals are not listed. Who owns America's hospitals.

Non-profit finances

IRS Form 990 · tax year ending Jun 2023 · Robert Packer Hospital (EIN 24-0795463)

Revenue
$517.7 million
Expenses
$482.3 million
Surplus
$35.4 million
6.8% of revenue
Officer pay
$846,000
Compensation of current officers, directors and key employees

As filed with the IRS by Robert Packer Hospital. Matched by name and address, so check the filing to confirm it's the right organization. See the full Form 990 filings · Non-profit hospital finances.

The area around Robert Packer Hospital

HRSA shortage designations and BLS pay data

Primary care: Parts of Bradford are federally designated health professional shortage areas (2 designations). Highest shortage score 13.

Mental health: Parts of Bradford are federally designated health professional shortage areas (1 designation). Highest shortage score 16.

Dental: Parts of Bradford are federally designated health professional shortage areas (1 designation). Highest shortage score 14.

Nurse pay: registered nurses in Pennsylvania earn a median $96,430 a year. Healthcare salaries in Pennsylvania.

Shortage areas are designated by the Health Resources and Services Administration where there are too few primary care, mental health or dental providers for the population; scores run from 0 to 25 for primary and mental health care and 0 to 26 for dental care, higher meaning greater need. Pennsylvania shortage areas

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Cite this data

Writing about Robert Packer Hospital? You're welcome to quote these figures. They are free to use under CC BY 4.0: please credit HospitalsInEachState.com and link to this page.

Figures as of the July 2026 CMS release Updated automatically when CMS publishes new data Permanent link: hospitalsineachstate.com/hospitals/pennsylvania/sayre/robert-packer-hospital/1-guthrie-sq/

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