facebook tracking Temple University Hospital, Philadelphia, PA: ER Visit 4h 3m

Temple University Hospital, Philadelphia, PA

3401 N Broad St, Philadelphia, PA 19140Philadelphia County

Acute care hospital 761 beds (Medicare cost report FY2025) Emergency room

Independent directory · data from CMS, not from this hospital

Temple University Hospital is a non-profit acute care hospital in Philadelphia, Pennsylvania, with an emergency department. According to HospitalsInEachState.com's analysis of the July 2026 CMS release, patients treated and sent home spend a median of 4 hr 3 min in its emergency department, 52 min longer than the average across Pennsylvania hospitals (3 hr 11 min). Medicare rates it 4 out of 5 stars overall, and patients give it 3 out of 5 in the Medicare patient survey.

In a mental health crisis? Free, 24/7 Suicide & Crisis Lifeline. Emergency? Call 911.

Visiting Temple University Hospital

Address 3401 N Broad St
Philadelphia, PA 19140
County: Philadelphia
Directions Apple Maps Call (800) 836-7536
Emergency room Yes. For patients treated and sent home, the median ER visit here lasts 4 hr 3 min (average across PA hospitals: 3 hr 11 min). Medicare's median time in the ER for patients treated and sent home; not a live wait. ER times across PA
What to bring
  • Photo ID and your insurance, Medicare or Medicaid card
  • A list of your medicines, doses and allergies
  • Your doctor's name and phone number
  • A phone charger
Visiting hours and parking vary: call ahead.

Official links: Website for Temple University Hospital (opens the hospital's site)

Quick answers about Temple University Hospital

How long is the ER wait at Temple University Hospital?

CMS doesn't publish live wait times. Over the 12 months CMS reported, patients treated and sent home spent a median of 4 hr 3 min in the Temple University Hospital emergency room (the average across Pennsylvania hospitals is 3 hr 11 min). 11% of ER patients left before being seen. For tonight's wait, check the hospital's website (opens the hospital's own site) or call (800) 836-7536. In an emergency, call 911.

What is the phone number for Temple University Hospital?

The main phone number for Temple University Hospital is (800) 836-7536, from Medicare's hospital records.

Call (800) 836-7536
What is the address of Temple University Hospital?

Temple University Hospital is at 3401 N Broad St, Philadelphia, PA 19140.

Directions (opens Google Maps)
Does Temple University Hospital have an emergency room?

Yes. Temple University Hospital has an emergency department, according to Medicare data.

What is Temple University Hospital's Medicare star rating?

Temple University Hospital has an overall rating of 4 out of 5 stars from the Centers for Medicare & Medicaid Services (CMS). Star ratings come from CMS quality and safety measures, not patient reviews.

Quality and performance

Centers for Medicare & Medicaid Services · data as of July 2026

Patients treated and sent home from the emergency department at Temple University Hospital spend a median of 4 hours 3 minutes there. That is 52 minutes longer than the average across Pennsylvania hospitals (3 hours 11 minutes).

CMS rating ★★★★★ 4/5
Left before seen 11%
ER volume very high
Type Acute Care
Ownership Non-profit
Maternity Birthing-friendly

Source: CMS Hospital General Information and Timely & Effective Care. Wait times are a median over a past 12-month reporting period, not live data. Not affiliated with CMS or with Temple University Hospital. For a medical emergency, call 911.

Compare ER waits across Pennsylvania · How Pennsylvania hospitals rank on star ratings · Other birthing-friendly hospitals in Pennsylvania · How we source this data · Something wrong on this page? Tell us

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What patients say

CMS patient survey (HCAHPS) · 721 completed surveys · patients discharged Oct 2024 – Sep 2025

Patients gave Temple University Hospital a 3-star patient experience rating out of 5. 64% would definitely recommend it (U.S. average 71%). 64% rated it 9 or 10 out of 10.

Patient star rating ★★★★★ 3 out of 5
Would definitely recommend 64% U.S. 71% · PA 70%
Rated 9 or 10 of 10 64% U.S. 72% · PA 72%
Survey response rate 12% of patients surveyed
Nurse communicationDid nurses treat you with courtesy and respect, listen carefully and explain things clearly?
★★★★★
75% always · 6% sometimes or never · U.S. 80% always
Doctor communicationDid doctors treat you with courtesy and respect, listen carefully and explain things clearly?
★★★★★
77% always · 6% sometimes or never · U.S. 80% always
Communication about medicinesBefore giving you a new medicine, did staff tell you what it was for and its possible side effects?
★★★★★
58% always · 24% sometimes or never · U.S. 62% always
Discharge informationDid staff talk with you about help you would need at home and symptoms to watch for?
★★★★★
83% yes · 17% no · U.S. 86% yes
CleanlinessHow often were your room and bathroom kept clean?
★★★★★
66% always · 12% sometimes or never · U.S. 74% always
Quiet at nightHow often was the area around your room quiet at night?
★★★★★
47% always · 19% sometimes or never · U.S. 60% always
Overall hospital ratingUsing any number from 0 to 10, what number would you use to rate this hospital?
★★★★★
64% 9 or 10 · 11% 6 or lower · U.S. 72% 9 or 10
Would recommendWould you recommend this hospital to your friends and family?
★★★★★
64% definitely yes · 7% no · U.S. 71% definitely yes

The patient survey (HCAHPS) asks a random sample of adult patients about their recent hospital stay. CMS adjusts the results for the mix of patients and how the survey was done, so hospitals can be compared fairly. About the data.

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Infections, complications and deaths

Centers for Medicare & Medicaid Services · compared with hospitals nationwide

Of the 6 hospital-acquired infections CMS could compare, Temple University Hospital was better than the national benchmark on 4 and worse on 0. Its rate of serious complications was same as national.

Hospital-acquired infections

Central line-associated bloodstream infections (CLABSI)Bloodstream infections in patients with a central IV line, in ICUs and select wards.
Better than national 26 infections vs 39.4 predicted · ratio 0.66
Catheter-associated urinary tract infections (CAUTI)Urinary tract infections in patients with a urinary catheter, in ICUs and select wards.
Better than national 22 infections vs 37.2 predicted · ratio 0.59
Surgical site infections after colon surgeryInfections at the surgery site after colon surgery.
Better than national 2 infections vs 7.8 predicted · ratio 0.26
Surgical site infections after abdominal hysterectomyInfections at the surgery site after an abdominal hysterectomy.
Same as national 1 infections vs 1.4 predicted · ratio 0.72
MRSA bloodstream infectionsBloodstream infections caused by methicillin-resistant Staphylococcus aureus, a drug-resistant bacteria.
Same as national 14 infections vs 17.9 predicted · ratio 0.78
C. diff intestinal infectionsClostridioides difficile infections, a bacteria that causes severe diarrhea, often after antibiotics.
Better than national 40 infections vs 102.9 predicted · ratio 0.39

Serious complications

Serious complications (CMS PSI 90)Combines patient safety problems such as falls with fractures, bed sores, collapsed lungs, blood clots and infections after surgery. 1.00 is the national value; lower is better.
Same as national Ratio 0.99

Death rates within 30 days

Patients treated forThis hospitalU.S.
Heart attack patients 12.1% 11.9%
Heart failure patients 8.6% 11.1%
Pneumonia patients 14.8% 15.2%
Stroke patients 8.3% 11.9%
COPD patients 6.6% 8.6%
Coronary bypass (CABG) surgery patients 2.5% 2.4%
Hospital-wide, all conditions 3.0% 3.9%

Risk-adjusted rates. CMS has not published a statistical better/worse comparison for these death rates in the current release, so small differences from the U.S. rate may be chance.

Other complications

None of the other safety indicators CMS compares was statistically better or worse than national.

All 12 complication measures
MeasureThis hospitalU.S.CMS comparison
Complications after hip or knee replacement% of patients 4.5 4.1 Not compared
Deaths among surgical patients with serious treatable complicationsper 1,000 patients 194.9 173.3 Same as national
Pressure ulcers (bed sores)per 1,000 patients 0.52 0.63 Same as national
Falls in the hospital that caused a broken boneper 1,000 patients 0.22 0.27 Same as national
Collapsed lung caused by a medical procedureper 1,000 patients 0.13 0.21 Same as national
Bleeding or blood clot under the skin after surgeryper 1,000 patients 2.55 2.34 Same as national
Kidney injury needing dialysis after surgeryper 1,000 patients 1.77 1.67 Same as national
Respiratory failure after surgeryper 1,000 patients 10.48 9.42 Same as national
Blood clots in the lungs or legs after surgeryper 1,000 patients 3.65 3.52 Same as national
Bloodstream infection (sepsis) after surgeryper 1,000 patients 4.55 5.27 Same as national
Surgical wound splitting openper 1,000 patients 1.52 1.77 Same as national
Accidental cuts or tears during abdominal surgeryper 1,000 patients 1.94 1.06 Same as national

"Better" or "worse" means CMS found the difference from the national benchmark statistically significant; most hospitals are "no different". Infection results compare the infections a hospital reported with the number predicted for a hospital of its size and type (a ratio below 1 means fewer than predicted), for Oct 2024 – Sep 2025. Death and complication rates are risk-adjusted for how sick patients were. Each death rate counts deaths within 30 days of a hospital stay, pooled over one to three years of Medicare patients depending on the measure. About the data.

Readmissions and return visits

Centers for Medicare & Medicaid Services · Medicare patients · Jul 2023 – Jun 2025

Of the 4 readmission and return-visit measures CMS could compare, Temple University Hospital was better on 1 and worse on 0 (than the national rate, or than expected for its patients).

Back in the hospital within 30 days

After a stay forThis hospitalU.S.CMS comparison
Heart attack 14.5% 14.4% Not compared
Heart failure 21.3% 21.3% Not compared
Pneumonia 16.7% 17.3% Not compared
COPD (chronic lung disease) 19.2% 20% Not compared
Heart bypass surgery (CABG) 10.8% 11% Not compared
Hip or knee replacement 5% 5.8% Not compared

Return trips after a stay or procedure

Extra days back in hospital after heart attackDays spent back in the ER, under observation or readmitted within 30 days, per 100 discharges, compared with what was expected.
Not compared -18.4 days per 100 discharges vs expected · U.S. +4.2
Extra days back in hospital after heart failureDays spent back in the ER, under observation or readmitted within 30 days, per 100 discharges, compared with what was expected.
Not compared +3.4 days per 100 discharges vs expected · U.S. +1.3
Extra days back in hospital after pneumoniaDays spent back in the ER, under observation or readmitted within 30 days, per 100 discharges, compared with what was expected.
Not compared -9.6 days per 100 discharges vs expected · U.S. +3.9
Hospital visits within 7 days of an outpatient colonoscopyUnplanned hospital visits per 1,000 colonoscopies.
Same as national 12.6 per 1,000 procedures · U.S. 13
Chemotherapy patients admitted to hospitalInpatient admissions within 30 days of outpatient chemotherapy, per 100 patients.
Same as national 10.2 per 100 patients · U.S. 10.7
Chemotherapy patients visiting the ERER visits within 30 days of outpatient chemotherapy, per 100 patients.
Better than national 4.3 per 100 patients · U.S. 5.4
Hospital visits after outpatient surgeryUnplanned visits within 7 days of same-day surgery, as a ratio to the number expected (1.00 = expected).
As expected 0.80 1.00 = expected · U.S. 1.00

Medicare's readmission program

Excess readmission ratio: this hospital's predicted readmissions divided by the number expected for a typical hospital with the same patients. Above 1.00 means more readmissions than expected. 2 of 6 conditions are above 1.00.

ConditionRatioPatientsReadmissions
COPD 1.083 393 More than expected
Heart failure 1.061 712 More than expected
Pneumonia 0.989 293 Fewer than expected
Heart attack 0.934 133 Fewer than expected
Heart bypass surgery 0.930 – Fewer than expected
Hip or knee replacement 0.891 – Fewer than expected

Readmission rates count Medicare patients who were admitted to any acute-care hospital within 30 days of leaving this one, adjusted for how sick they were. "Better" or "worse" means CMS found the difference from the national rate statistically significant; most hospitals are "no different". Return-day and outpatient-surgery measures compare the hospital with what CMS expected for its own patients. The Readmissions Reduction Program ratios are shown as CMS publishes them; whether a hospital's payments are reduced depends on how its ratios compare with similar hospitals, so a ratio above 1.00 alone doesn't mean a penalty. About the data.

Timely and effective care

Centers for Medicare & Medicaid Services · all patients unless noted · Oct 2024 – Sep 2025

Temple University Hospital's emergency department is classed by CMS as very high volume.

MeasureThis hospitalU.S.*
Sepsis: got all recommended early treatmentPatients with severe sepsis or septic shock who received every step of the recommended early care bundle. Higher is better. 526 patients. 60% 65%
Septic shock: full treatment within 3 hoursHigher is better. 194 patients. 69% 73%
Heart attack (STEMI): timely clot-busting or artery-opening careHigher is better. 33 patients. 61% 53%*
Typical time in the ER before going homeMedian minutes from arrival to leaving, for ER patients sent home (not counting mental health patients or transfers). Lower is better. 345 patients. 243 min 162 min
Typical ER time for mental health patients sent homeMedian minutes from arrival to leaving. Lower is better. 11 patients. 314 min 257 min
Typical ER time for patients transferred to another facilityMedian minutes from arrival to leaving. Lower is better. 13 patients. 598 min 287 min
Patients who left the ER before being seenLower is better. 161,181 patients. 11% 2%
Health care workers vaccinated against fluHigher is better. 9,844 patients. 79% 78%
Discharged on two opioids, or an opioid and a benzodiazepinePatients sent home with prescriptions that raise the risk of overdose when combined. Lower is better. 7,268 patients. 14% 15%
Colonoscopy: right follow-up interval for average-risk patientsHigher is better. 80 patients. 95% 93%
Stroke: discharged on clot-prevention medicineHigher is better. 558 patients. 99% 98%*
Stroke: clot prevention started by day 2Higher is better. 538 patients. 92% 94%*

CMS publishes these process-of-care measures without a better/worse verdict, so the U.S. figure is shown for context; small differences, or results based on few patients, may not mean much. *Median of all hospitals CMS reports, where CMS publishes no national figure. About the data.

Maternity care

Centers for Medicare & Medicaid Services · reported by the hospital · Jan 2024 – Dec 2024

Maternity safety practices (CMS SM-7)Whether the hospital reports taking part in a state or national perinatal quality program and following its patient-safety practices.
Yes

Maternity measures are reported by hospitals that deliver babies. The U.S. figure is the median of the hospitals CMS reports, not a CMS verdict. About the data.

Medicare spending and payment programs

Centers for Medicare & Medicaid Services

Hospital-acquired conditions · FY 2026
No penalty
Not in the worst-performing quarter on infections and patient-safety problems. 719 of 3,012 hospitals were penalized.
Value-based purchasing · FY 2026
19.9 / 100
Total performance score; the median hospital scored 29.5. Medicare raises or lowers each hospital's payments based on this score.
Medicare spending per patient
1.02
2% more than the national median per hospital stay (about $27,965 vs $27,417), counting Medicare spending from 3 days before admission to 30 days after discharge.

Value-based purchasing scores by area

AreaScore (out of 100)
Clinical outcomesDeath rates and complications41.7
Patient experiencePatient survey results18
SafetyHospital-acquired infections20
Efficiency and costMedicare spending per patient0

The Hospital-Acquired Condition Reduction Program cuts Medicare payments by 1% for the quarter of hospitals with the worst scores. The Hospital Value-Based Purchasing Program withholds a small share of every hospital's Medicare payments and pays it back according to the total performance score. A spending ratio of 1.00 equals the national median; spending reflects prices, the services patients received and care after discharge, not quality. Some hospitals, such as critical access, children's and cancer hospitals, are not part of these programs. About the data.

Care after a stay at Temple University Hospital

Medicare-certified providers near this hospital, with their CMS ratings. A hospital discharge planner can make the referral.

Skilled nursing facilities nearby

  • 1.8mi Aristacare at East Falls Philadelphia, PA · 66 beds Medicare overall 1 of 5 stars · Short-stay quality 1 of 5
  • 2.0mi Willowcrest Philadelphia, PA · 44 beds Medicare overall 5 of 5 stars · Short-stay quality 5 of 5
  • 2.1mi Willow Terrace Philadelphia, PA · 174 beds Medicare overall 2 of 5 stars · Short-stay quality 3 of 5 Abuse citation (CMS)

Skilled nursing ratings and inspections at Nursing Homes In Each State

Dialysis centers nearby See more

Home health agencies nearby See more

Hospice care providers nearby See more

Source: CMS Care Compare. Distances are approximate.

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Inpatient psychiatric unit

In a mental health crisis? Free, 24/7 Suicide & Crisis Lifeline. Emergency? Call 911.

CMS Inpatient psychiatric care Quality Reporting Program, data through March 2025 · unit CCN 390027

Temple University Hospital runs an inpatient psychiatric unit that reports its own results to Medicare. Follow-up within 7 days: 16% here, against 37% nationally. Where CMS compares facilities statistically, this one is no different from the national rate.

After discharge

Follow-up within 7 days Patients who had a follow-up visit with a mental health provider within 7 days of leaving the hospital. Based on 93 patients. Jul 2023 – Jun 2024.
16% U.S. 37% · top 10% 53%
Follow-up within 30 days Patients who had a follow-up visit with a mental health provider within 30 days of leaving. Based on 93 patients. Jul 2023 – Jun 2024.
28% U.S. 60% · top 10% 77%
Kept taking prescribed medication Medicare patients who filled a prescription for their psychiatric medication after discharge. Based on 158 patients. Jul 2022 – Jun 2024.
77% U.S. 77% · top 10% 88%
Readmitted within 30 days Patients readmitted to any hospital within 30 days of discharge (risk-adjusted). CMS compares each facility with the national rate. Based on 174 patients. Jul 2022 – Jun 2024.
17% U.S. 19% Same as national
Discharge record sent Patients whose discharge record, with the required details, was sent with them or to their next provider. Based on 699 patients. Jan 2024 – Dec 2024.
15% U.S. 63% · top 10% 99%

During the stay

Physical restraint use Hours patients spent in physical restraints for every 1,000 hours of inpatient care. Lower is better. Jan 2024 – Dec 2024.
0.06 U.S. 0.29
Seclusion use Hours patients spent in seclusion for every 1,000 hours of inpatient care. Lower is better. Jan 2024 – Dec 2024.
0.00 U.S. 0.36
Screened for metabolic disorders Patients on antipsychotic medication who were screened for metabolic problems such as diabetes and high cholesterol. Based on 537 patients. Jan 2024 – Dec 2024.
88% U.S. 82% · top 10% 100%
Alcohol use help offered Patients with risky alcohol use who were given or offered a brief intervention. Based on 38 patients. Jan 2024 – Dec 2024.
55% U.S. 60% · top 10% 100%
Addiction treatment offered at discharge Patients with an alcohol or drug use disorder who were given or offered treatment when they left. Based on 59 patients. Jan 2024 – Dec 2024.
44% U.S. 72% · top 10% 100%
Tobacco treatment offered at discharge Tobacco users who were given or offered help to quit when they left. Based on 33 patients. Jan 2024 – Dec 2024.
97% U.S. 58% · top 10% 98%
Flu vaccination checked Patients assessed for and, where appropriate, given a flu vaccine. Based on 290 patients. Oct 2024 – Mar 2025.
94% U.S. 76% · top 10% 99%

Source: CMS Inpatient psychiatric care Quality Reporting Program (Provider Data Catalog). Better/worse labels appear only where CMS itself compared the facility with the national rate; other figures are shown next to the national figure for context. If you or someone you know is in crisis, call or text 988 (Suicide and Crisis Lifeline) or call 911.

Doctors at Temple University Hospital

798 Medicare-enrolled doctors and other clinicians list this hospital as an affiliation, across 35 specialties.

See all 798 clinicians

Find doctors in Philadelphia

Medicare-enrolled specialists with a practice in Philadelphia, with addresses, phone numbers and the hospitals they work with.

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What Medicare paid at Temple University Hospital

Centers for Medicare & Medicaid Services · original Medicare patients · 2024

Average hospital charges and actual payments for the procedures Medicare patients most often had here, compared with the average for Pennsylvania.

Hospital stays

Outpatient services

ServiceServicesAvg billedAvg allowed
Comprehensive Observation ServicesAPC 8011 545 $51,386 $2,735
Level 1 Endovascular ProceduresAPC 5191 266 $37,863 $2,832
Level 3 Excision/Biopsy/Incision and DrainageAPC 5073 231 $62,545 $2,160
Level 3 Urology and Related ServicesAPC 5373 225 $49,716 $1,968
Level 5 Urology and Related ServicesAPC 5375 225 $74,465 $5,197

Charges are the hospital's list prices; payments are what Medicare, the patient and any other insurer actually paid (for outpatient services, Medicare's allowed amount). Private insurance prices differ. "vs state" compares this hospital's average payment with the state average for the same stay. All procedure costs.

Size and finances

Medicare cost report · fiscal year ending Jun 2025

Beds
761
Reported to Medicare, FY2025
Employees
5,863
Full-time equivalent
Discharges
33,714
Inpatient stays a year
Patient revenue
$2.6 billion
Net of discounts
Operating margin
-0.2%
On patient care
Charity care
$25.0 million
1.0% of expenses
Bad debt
$2.1 million
Unpaid patient bills

As reported by the hospital to CMS; not audited. Operating margin is income from patient care divided by net patient revenue and leaves out investment income and donations. Compare Pennsylvania hospital finances.

Who owns Temple University Hospital

Medicare enrollment and ownership records (PECOS)

Medicare lists the hospital's legal name as Temple University Hospital, Inc, a non-profit organization, incorporated 1995.

Temple University Health System Inc Owns 5% or more directly · since 1996 Non-profit

1,330 doctors and other clinicians list Temple University Hospital as a hospital affiliation in Medicare's clinician directory.

Organizations with 5% or more ownership (directly or through other companies), partnership interests or operational control, as the hospital reported them to Medicare. Records can lag behind recent sales. Individuals are not listed. Who owns America's hospitals.

Non-profit finances

IRS Form 990 · tax year ending Jun 2023 · Temple University Hospital Inc (EIN 23-2825878)

Revenue
$2.1 billion
Expenses
$2.1 billion
Deficit
$45.1 million
-2.2% of revenue
Officer pay
$5.4 million
Compensation of current officers, directors and key employees

As filed with the IRS by Temple University Hospital Inc. Matched by name and address, so check the filing to confirm it's the right organization. See the full Form 990 filings · Non-profit hospital finances.

The area around Temple University Hospital

HRSA shortage designations and BLS pay data

Dental: Parts of Philadelphia are federally designated health professional shortage areas (8 designations). Highest shortage score 21.

Nurse pay: registered nurses in Pennsylvania earn a median $96,430 a year. Healthcare salaries in Pennsylvania.

Shortage areas are designated by the Health Resources and Services Administration where there are too few primary care, mental health or dental providers for the population; scores run from 0 to 25 for primary and mental health care and 0 to 26 for dental care, higher meaning greater need. Pennsylvania shortage areas

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Cite this data

Writing about Temple University Hospital? You're welcome to quote these figures. They are free to use under CC BY 4.0: please credit HospitalsInEachState.com and link to this page.

Figures as of the July 2026 CMS release Updated automatically when CMS publishes new data Permanent link: hospitalsineachstate.com/hospitals/pennsylvania/philadelphia/temple-university-hospital/3401-n-broad-st/

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