Source: CMS Care Compare, July 2026 releaseER figures are medians, not live waitsAbout the data
Visiting Providence Medford Medical Center
Medford, OR 97504
County: Jackson Directions Apple Maps Call (541) 732-5000
- Photo ID and your insurance, Medicare or Medicaid card
- A list of your medicines, doses and allergies
- Your doctor's name and phone number
- A phone charger
Official links: Website for Providence Medford Medical Center (opens the hospital's site)
Nearby hospitals
- 2.2mi Rogue Valley Medical Center Medford, OR · Emergency room · median ER visit 4 hr 3 min Call Rogue Valley Medical Center Directions to Rogue Valley Medical Center (Google Maps) Details for Rogue Valley Medical Center
- 12mi Ashland Community Hospital Ashland, OR · Emergency room · median ER visit 2 hr 24 min Call Ashland Community Hospital Directions to Ashland Community Hospital (Google Maps) Details for Ashland Community Hospital
- 25mi Three Rivers Community Hospital Grants Pass, OR · Emergency room · median ER visit 3 hr 23 min Call Three Rivers Community Hospital Directions to Three Rivers Community Hospital (Google Maps) Details for Three Rivers Community Hospital
Quick answers about Providence Medford Medical Center
How long is the ER wait at Providence Medford Medical Center?
CMS doesn't publish live wait times. Over the 12 months CMS reported, patients treated and sent home spent a median of 3 hr 28 min in the Providence Medford Medical Center emergency room (the average across Oregon hospitals is 2 hr 39 min). 13% of ER patients left before being seen. For tonight's wait, check the hospital's website (opens the hospital's own site) or call (541) 732-5000. In an emergency, call 911.
What is the phone number for Providence Medford Medical Center?
The main phone number for Providence Medford Medical Center is (541) 732-5000, from Medicare's hospital records.
Call (541) 732-5000What is the address of Providence Medford Medical Center?
Providence Medford Medical Center is at 1111 Crater Lake Ave, Medford, OR 97504.
Directions (opens Google Maps)Does Providence Medford Medical Center have an emergency room?
Yes. Providence Medford Medical Center has an emergency department, according to Medicare data.
What is Providence Medford Medical Center's Medicare star rating?
Providence Medford Medical Center has an overall rating of 2 out of 5 stars from the Centers for Medicare & Medicaid Services (CMS). Star ratings come from CMS quality and safety measures, not patient reviews.
Quality and performance
Centers for Medicare & Medicaid Services · data as of July 2026
Patients treated and sent home from the emergency department at Providence Medford Medical Center spend a median of 3 hours 28 minutes there. That is 49 minutes longer than the average across Oregon hospitals (2 hours 39 minutes).
Source: CMS Hospital General Information and Timely & Effective Care. Wait times are a median over a past 12-month reporting period, not live data. Not affiliated with CMS or with Providence Medford Medical Center. For a medical emergency, call 911.
Compare ER waits across Oregon · How Oregon hospitals rank on star ratings · Other birthing-friendly hospitals in Oregon · How we source this data · Something wrong on this page? Tell us
What patients say
CMS patient survey (HCAHPS) · 632 completed surveys · patients discharged Oct 2024 – Sep 2025
Patients gave Providence Medford Medical Center a 3-star patient experience rating out of 5. 77% would definitely recommend it (U.S. average 71%). 74% rated it 9 or 10 out of 10.
The patient survey (HCAHPS) asks a random sample of adult patients about their recent hospital stay. CMS adjusts the results for the mix of patients and how the survey was done, so hospitals can be compared fairly. About the data.
Compare Providence Medford Medical Center
Infections, complications and deaths
Centers for Medicare & Medicaid Services · compared with hospitals nationwide
Providence Medford Medical Center was no different from the national benchmark on all 5 hospital-acquired infections CMS could compare. Its rate of serious complications was same as national.
Hospital-acquired infections
Serious complications
Death rates within 30 days
| Patients treated for | This hospital | U.S. |
|---|---|---|
| Heart attack patients | 13.8% | 11.9% |
| Heart failure patients | 14.8% | 11.1% |
| Pneumonia patients | 18.7% | 15.2% |
| Stroke patients | 11.0% | 11.9% |
| COPD patients | 10.4% | 8.6% |
| Hospital-wide, all conditions | 3.6% | 3.9% |
Risk-adjusted rates. CMS has not published a statistical better/worse comparison for these death rates in the current release, so small differences from the U.S. rate may be chance.
Other complications
None of the other safety indicators CMS compares was statistically better or worse than national.
All 12 complication measures
| Measure | This hospital | U.S. | CMS comparison |
|---|---|---|---|
| Complications after hip or knee replacement% of patients | 5.3 | 4.1 | Not compared |
| Deaths among surgical patients with serious treatable complicationsper 1,000 patients | 168.69 | 173.3 | Same as national |
| Pressure ulcers (bed sores)per 1,000 patients | 0.25 | 0.63 | Same as national |
| Falls in the hospital that caused a broken boneper 1,000 patients | 0.24 | 0.27 | Same as national |
| Collapsed lung caused by a medical procedureper 1,000 patients | 0.29 | 0.21 | Same as national |
| Bleeding or blood clot under the skin after surgeryper 1,000 patients | 2.09 | 2.34 | Same as national |
| Kidney injury needing dialysis after surgeryper 1,000 patients | 1.52 | 1.67 | Same as national |
| Respiratory failure after surgeryper 1,000 patients | 6.42 | 9.42 | Same as national |
| Blood clots in the lungs or legs after surgeryper 1,000 patients | 3.02 | 3.52 | Same as national |
| Bloodstream infection (sepsis) after surgeryper 1,000 patients | 5.96 | 5.27 | Same as national |
| Surgical wound splitting openper 1,000 patients | 1.67 | 1.77 | Same as national |
| Accidental cuts or tears during abdominal surgeryper 1,000 patients | 0.91 | 1.06 | Same as national |
"Better" or "worse" means CMS found the difference from the national benchmark statistically significant; most hospitals are "no different". Infection results compare the infections a hospital reported with the number predicted for a hospital of its size and type (a ratio below 1 means fewer than predicted), for Oct 2024 – Sep 2025. Death and complication rates are risk-adjusted for how sick patients were. Each death rate counts deaths within 30 days of a hospital stay, pooled over one to three years of Medicare patients depending on the measure. About the data.
Readmissions and return visits
Centers for Medicare & Medicaid Services · Medicare patients · Jul 2023 – Jun 2025
Of the 4 readmission and return-visit measures CMS could compare, Providence Medford Medical Center was better on 0 and worse on 1 (than the national rate, or than expected for its patients).
Back in the hospital within 30 days
| After a stay for | This hospital | U.S. | CMS comparison |
|---|---|---|---|
| Heart attack | 15.1% | 14.4% | Not compared |
| Heart failure | 22% | 21.3% | Not compared |
| Pneumonia | 16.7% | 17.3% | Not compared |
| COPD (chronic lung disease) | 19.9% | 20% | Not compared |
| Hip or knee replacement | 6.5% | 5.8% | Not compared |
Return trips after a stay or procedure
Medicare's readmission program
Excess readmission ratio: this hospital's predicted readmissions divided by the number expected for a typical hospital with the same patients. Above 1.00 means more readmissions than expected. 2 of 5 conditions are above 1.00.
| Condition | Ratio | Patients | Readmissions |
|---|---|---|---|
| Hip or knee replacement | 1.187 | – | More than expected |
| Heart attack | 1.063 | – | More than expected |
| Heart failure | 0.984 | 223 | Fewer than expected |
| COPD | 0.963 | – | Fewer than expected |
| Pneumonia | 0.963 | 158 | Fewer than expected |
Readmission rates count Medicare patients who were admitted to any acute-care hospital within 30 days of leaving this one, adjusted for how sick they were. "Better" or "worse" means CMS found the difference from the national rate statistically significant; most hospitals are "no different". Return-day and outpatient-surgery measures compare the hospital with what CMS expected for its own patients. The Readmissions Reduction Program ratios are shown as CMS publishes them; whether a hospital's payments are reduced depends on how its ratios compare with similar hospitals, so a ratio above 1.00 alone doesn't mean a penalty. About the data.
Timely and effective care
Centers for Medicare & Medicaid Services · all patients unless noted · Oct 2024 – Sep 2025
Providence Medford Medical Center's emergency department is classed by CMS as medium volume.
| Measure | This hospital | U.S.* |
|---|---|---|
| Sepsis: got all recommended early treatmentPatients with severe sepsis or septic shock who received every step of the recommended early care bundle. Higher is better. 142 patients. | 55% | 65% |
| Septic shock: full treatment within 3 hoursHigher is better. 42 patients. | 76% | 73% |
| Typical time in the ER before going homeMedian minutes from arrival to leaving, for ER patients sent home (not counting mental health patients or transfers). Lower is better. 399 patients. | 208 min | 162 min |
| Typical ER time for mental health patients sent homeMedian minutes from arrival to leaving. Lower is better. 13 patients. | 194 min | 257 min |
| Patients who left the ER before being seenLower is better. 34,543 patients. | 13% | 2% |
| Health care workers vaccinated against fluHigher is better. 1,750 patients. | 53% | 78% |
| Discharged on two opioids, or an opioid and a benzodiazepinePatients sent home with prescriptions that raise the risk of overdose when combined. Lower is better. 2,228 patients. | 16% | 15% |
| Colonoscopy: right follow-up interval for average-risk patientsHigher is better. 63 patients. | 100% | 93% |
| Blood clot prevention givenHigher is better. 3,667 patients. | 86% | 90%* |
| Stroke: discharged on clot-prevention medicineHigher is better. 103 patients. | 99% | 98%* |
| Stroke: clot prevention started by day 2Higher is better. 84 patients. | 95% | 94%* |
CMS publishes these process-of-care measures without a better/worse verdict, so the U.S. figure is shown for context; small differences, or results based on few patients, may not mean much. *Median of all hospitals CMS reports, where CMS publishes no national figure. About the data.
Maternity care
Centers for Medicare & Medicaid Services · reported by the hospital · Jan 2024 – Dec 2024
Maternity measures are reported by hospitals that deliver babies. The U.S. figure is the median of the hospitals CMS reports, not a CMS verdict. About the data.
Medicare spending and payment programs
Centers for Medicare & Medicaid Services
Value-based purchasing scores by area
| Area | Score (out of 100) |
|---|---|
| Clinical outcomesDeath rates and complications | 6 |
| Patient experiencePatient survey results | 38 |
| SafetyHospital-acquired infections | 18.3 |
| Efficiency and costMedicare spending per patient | 50 |
The Hospital-Acquired Condition Reduction Program cuts Medicare payments by 1% for the quarter of hospitals with the worst scores. The Hospital Value-Based Purchasing Program withholds a small share of every hospital's Medicare payments and pays it back according to the total performance score. A spending ratio of 1.00 equals the national median; spending reflects prices, the services patients received and care after discharge, not quality. Some hospitals, such as critical access, children's and cancer hospitals, are not part of these programs. About the data.
Care after a stay at Providence Medford Medical Center
Medicare-certified providers near this hospital, with their CMS ratings. A hospital discharge planner can make the referral.
Skilled nursing facilities nearby
- 0.2mi Avamere at Three Fountains Medford, OR · 117 beds Medicare overall 5 of 5 stars · Short-stay quality 5 of 5
- 0.5mi Avamere Health Services of Rogue Valley Medford, OR · 91 beds Medicare overall 2 of 5 stars · Short-stay quality 4 of 5
- 2.3mi Hearthstone Nursing & Rehabilitation Center Medford, OR · 87 beds Medicare overall 1 of 5 stars · Short-stay quality 3 of 5 Abuse citation (CMS) SFF candidate
Skilled nursing ratings and inspections at Nursing Homes In Each State
Dialysis centers nearby See more
- 3.4mi DaVita Rogue Valley DialysisMedford, OR
- 4.1mi DaVita Siskiyou DialysisMedford, OR
Home health agencies nearby See more
- 3.4mi Accentcare Home Health of Rogue ValleyMedford, OR · 80% would recommend
- 4.1mi Providence Medford Home CareMedford, OR · 80% would recommend
- 6.4mi Signature Healthcare at HomeCentral Point, OR · 75% would recommend
Hospice care providers nearby See more
- 4.1mi Providence Medford HospiceMedford, OR · 86% would recommend
- 6.4mi Signature Healthcare at HomeCentral Point, OR · 82% would recommend
- 10mi Asante HospiceTalent, OR · 90% would recommend
Source: CMS Care Compare. Distances are approximate.
Inpatient rehabilitation unit
CMS Inpatient rehabilitation Quality Reporting Program, data through December 2025 · unit CCN 38T075
Providence Medford Medical Center runs an inpatient rehabilitation unit that reports its own results to Medicare. Returned home or to the community: 72% here, against 67% nationally. CMS rates it better than national on returned home or to the community.
Results
Safety
Cost
Source: CMS Inpatient rehabilitation Quality Reporting Program (Provider Data Catalog). Better/worse labels appear only where CMS itself compared the facility with the national rate; other figures are shown next to the national figure for context.
Doctors at Providence Medford Medical Center
206 Medicare-enrolled doctors and other clinicians list this hospital as an affiliation, across 26 specialties.
Find doctors in Medford
Medicare-enrolled specialists with a practice in Medford, with addresses, phone numbers and the hospitals they work with.
What Medicare paid at Providence Medford Medical Center
Centers for Medicare & Medicaid Services · original Medicare patients · 2024
Average hospital charges and actual payments for the procedures Medicare patients most often had here, compared with the average for Oregon.
Hospital stays
| Stay | Stays | Avg billed | Avg payment (Medicare + patient) | vs state |
|---|---|---|---|---|
| Septicemia or severe sepsis without ventilator >96 hours with major complicationsDRG 871 | 198 | $63,575 | $20,644 | +3% |
| Septicemia or severe sepsis without ventilator >96 hours without major complicationsDRG 872 | 57 | $41,274 | $10,799 | same |
| Heart failure and shock with major complicationsDRG 291 | 55 | $42,536 | $13,788 | +6% |
| Major hip and knee joint replacement or reattachment of lower extremity without major complicationsDRG 470 | 41 | $62,545 | $20,120 | +6% |
| Respiratory infections and inflammations with major complicationsDRG 177 | 33 | $58,648 | $17,010 | +1% |
| Miscellaneous disorders of nutrition, metabolism, fluids and electrolytes with major complicationsDRG 640 | 30 | $47,950 | $13,410 | −3% |
| Acute myocardial infarction, discharged alive with major complicationsDRG 280 | 29 | $46,885 | $16,061 | same |
| Pulmonary edema and respiratory failureDRG 189 | 28 | $63,437 | $13,298 | +7% |
Outpatient services
| Service | Services | Avg billed | Avg allowed |
|---|---|---|---|
| Level 5 Musculoskeletal ProceduresAPC 5115 | 225 | $45,351 | $15,897 |
| Level 5 Urology and Related ServicesAPC 5375 | 180 | $20,707 | $6,255 |
| Level 2 Excision/Biopsy/Incision and DrainageAPC 5072 | 161 | $5,796 | $1,953 |
| Level 4 Urology and Related ServicesAPC 5374 | 158 | $16,996 | $4,211 |
| Level 3 Urology and Related ServicesAPC 5373 | 123 | $9,739 | $2,460 |
Charges are the hospital's list prices; payments are what Medicare, the patient and any other insurer actually paid (for outpatient services, Medicare's allowed amount). Private insurance prices differ. "vs state" compares this hospital's average payment with the state average for the same stay. All procedure costs.
Size and finances
Medicare cost report · fiscal year ending Dec 2024
As reported by the hospital to CMS; not audited. Operating margin is income from patient care divided by net patient revenue and leaves out investment income and donations. Compare Oregon hospital finances.
Who owns Providence Medford Medical Center
Medicare enrollment and ownership records (PECOS)
Medicare lists the hospital's legal name as Providence Health & Services - Oregon, a non-profit organization, incorporated 1934.
499 doctors and other clinicians list Providence Medford Medical Center as a hospital affiliation in Medicare's clinician directory.
Organizations with 5% or more ownership (directly or through other companies), partnership interests or operational control, as the hospital reported them to Medicare. Records can lag behind recent sales. Individuals are not listed. Who owns America's hospitals.
The area around Providence Medford Medical Center
HRSA shortage designations and BLS pay data
Primary care: Parts of Jackson are federally designated health professional shortage areas (2 designations). Highest shortage score 14.
Mental health: Parts of Jackson are federally designated health professional shortage areas (2 designations). Highest shortage score 18.
Dental: Parts of Jackson are federally designated health professional shortage areas (2 designations). Highest shortage score 14.
Nurse pay: registered nurses in Oregon earn a median $129,010 a year. Healthcare salaries in Oregon.
Shortage areas are designated by the Health Resources and Services Administration where there are too few primary care, mental health or dental providers for the population; scores run from 0 to 25 for primary and mental health care and 0 to 26 for dental care, higher meaning greater need. Oregon shortage areas
Closest other hospitals
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Cite this data
Writing about Providence Medford Medical Center? You're welcome to quote these figures. They are free to use under CC BY 4.0: please credit HospitalsInEachState.com and link to this page.