CMS's overall star rating covers general acute care and critical access hospitals; psychiatric hospitals are not rated.
Source: CMS Care Compare, July 2026 releaseER figures are medians, not live waitsAbout the data
Visiting Heartland Behavioral Healthcare
- Photo ID and your insurance, Medicare or Medicaid card
- A list of your medicines, doses and allergies
- Your doctor's name and phone number
- A phone charger
Nearest emergency rooms
- 5.8mi Aultman Hospital Canton, OH · Emergency room · median ER visit 3 hr 40 min Call Aultman Hospital Directions to Aultman Hospital (Google Maps) Details for Aultman Hospital
- 6.7mi Mercy Medical Center Canton, OH · Emergency room · median ER visit 4 hr 25 min Call Mercy Medical Center Directions to Mercy Medical Center (Google Maps) Details for Mercy Medical Center
- 14mi Aultman Orrville Hospital Orrville, OH · Emergency room · median ER visit 1 hr 59 min Call Aultman Orrville Hospital Directions to Aultman Orrville Hospital (Google Maps) Details for Aultman Orrville Hospital
Quick answers about Heartland Behavioral Healthcare
What is the phone number for Heartland Behavioral Healthcare?
The main phone number for Heartland Behavioral Healthcare is (330) 833-3135, from Medicare's hospital records.
Call (330) 833-3135What is the address of Heartland Behavioral Healthcare?
Heartland Behavioral Healthcare is at 3000 Erie St S, Massillon, OH 44646.
Directions (opens Google Maps)Does Heartland Behavioral Healthcare have an emergency room?
No emergency room is listed for Heartland Behavioral Healthcare in Medicare data. For an emergency, call 911 or go to the nearest ER.
Quality and performance
Centers for Medicare & Medicaid Services · data as of July 2026
CMS has not reported an emergency department wait time for Heartland Behavioral Healthcare. That usually means too few cases to report, or no emergency department.
Source: CMS Hospital General Information and Timely & Effective Care. Wait times are a median over a past 12-month reporting period, not live data. Not affiliated with CMS or with Heartland Behavioral Healthcare. For a medical emergency, call 911.
Other psychiatric hospitals in Ohio · How we source this data · Something wrong on this page? Tell us
Care after a stay at Heartland Behavioral Healthcare
Medicare-certified providers near this hospital, with their CMS ratings. A hospital discharge planner can make the referral.
Skilled nursing facilities nearby
- 0.4mi Legends Care Rehabilitation and Nursing Center Massillon, OH · 65 beds Medicare overall 2 of 5 stars
- 2.3mi Meadow Wind Health Care Center Massillon, OH · 99 beds Medicare overall 2 of 5 stars · Short-stay quality 3 of 5
- 2.9mi Hanover Healthcare Center Massillon, OH · 125 beds Medicare overall 2 of 5 stars
Skilled nursing ratings and inspections at Nursing Homes In Each State
Dialysis centers nearby See more
- 3.2mi DaVita Massillon Community DialysisMassillon, OH
- 3.2mi FMC - Massillon Dialysis CenterMassillon, OH
- 4.6mi DaVita Navarre DialysisNavarre, OH Not rated
Home health agencies nearby See more
- 3.2mi Complete Healthcare Services, INCMassillon, OH · 75% would recommend
- 5.1mi Aultman Health Care in Your HomeCanton, OH · 85% would recommend
- 5.1mi Heart O Gold Home CareCanton, OH Not rated
Hospice care providers nearby See more
- 5.1mi Aultman HospiceCanton, OH · 89% would recommend
- 6.3mi Mercy Medical Center Home Health & HospiceCanton, OH · 82% would recommend
- 6.3mi Advantage Hospice CompanyCanton, OH Not rated
Source: CMS Care Compare. Distances are approximate.
Psychiatric care quality
CMS Inpatient psychiatric care Quality Reporting Program, data through March 2025
Heartland Behavioral Healthcare reports inpatient psychiatric quality results to Medicare. Discharge record sent: 67% here, against 63% nationally.
After discharge
During the stay
Source: CMS Inpatient psychiatric care Quality Reporting Program (Provider Data Catalog). Better/worse labels appear only where CMS itself compared the facility with the national rate; other figures are shown next to the national figure for context. If you or someone you know is in crisis, call or text 988 (Suicide and Crisis Lifeline) or call 911.
Treatment programs near Heartland Behavioral Healthcare
Mental health and substance use programs within 30 miles, for care before or after a hospital stay. In a crisis, call or text 988 (Suicide & Crisis Lifeline) or call 911.
- 0.2mi CommQuest Services Inc Recovery Campus, Building B · 1660 Nave Road SE, Massillon, OH 330-454-6800
- 0.2mi CommQuest Services Inc Recovery Campus · 1680 Nave Road SE, Massillon, OH 330-830-8740
- 2.0mi Phoenix Rising Behavioral Healthcare and Recovery Inc · 708 Tremont Avenue SE, Massillon, OH 330-493-4553 x101
- 2.2mi CommQuest Services Inc Massillon Outpatient · 130 1st Street NW, Massillon, OH 330-833-0234
- 2.2mi CommQuest Services Inc Massillon Outpatient · 130 1st Street NW, Massillon, OH 330-833-0234
- 2.5mi Silver Maple Recovery Massillon · 205 Rohr NW, Massillon, OH 330-837-2100
- 2.7mi OVP Recovery Center Massillon · 870 Amherst Road NE, Massillon, OH 330-737-1940
- 2.8mi BrightView Health 3545 Lincoln Way East, Massillon, OH 844-707-7775
Source: SAMHSA, FindTreatment.gov. Call to confirm services, insurance and openings.
Find doctors in Massillon
Medicare-enrolled specialists with a practice in Massillon, with addresses, phone numbers and the hospitals they work with.
Size and finances
Medicare cost report · fiscal year ending Jun 2025
As reported by the hospital to CMS; not audited. Operating margin is income from patient care divided by net patient revenue and leaves out investment income and donations. Compare Ohio hospital finances.
Who owns Heartland Behavioral Healthcare
Medicare enrollment and ownership records (PECOS)
Medicare lists the hospital's legal name as State of Ohio Office of Budget and Management State Accounting, a non-profit organization.
Organizations with 5% or more ownership (directly or through other companies), partnership interests or operational control, as the hospital reported them to Medicare. Records can lag behind recent sales. Individuals are not listed. Who owns America's hospitals.
The area around Heartland Behavioral Healthcare
HRSA shortage designations and BLS pay data
Primary care: Parts of Stark are federally designated health professional shortage areas (1 designation). Highest shortage score 14.
Mental health: Stark is a federally designated health professional shortage area. Highest shortage score 12.
Dental: Parts of Stark are federally designated health professional shortage areas (1 designation). Highest shortage score 15.
Nurse pay: registered nurses in Ohio earn a median $82,510 a year. Healthcare salaries in Ohio.
Shortage areas are designated by the Health Resources and Services Administration where there are too few primary care, mental health or dental providers for the population; scores run from 0 to 25 for primary and mental health care and 0 to 26 for dental care, higher meaning greater need. Ohio shortage areas