Complete Healthcare Services, INC
Complete Healthcare Services, INC is a Medicare-certified home health agency in Massillon, OH, certified since 2011. In the September 2026 CMS release it has 2 stars for quality of care rating; the Ohio average is 3.1.
Address2815 Aaronwood Avenue NE, Massillon, OH 44646
Phone(330) 833-7286
OwnershipFor-profit
Medicare certifiedNovember 2011
CMS Certification Number368383
Services
Quality of care rating
2 of 5
Patient survey rating: 3 of 5
CMS's 1-5 star rating for quality of patient care, built from how often patients improved in walking, bathing and breathing, how quickly care started and how often patients went back into the hospital. The average for rated home health agencies in Ohio is 3.1 stars.
Quality of care
Care started on timeHow often the agency began care within two days of a referral or hospital discharge.
85%
U.S. median 98% · OH 96%
Patients got better at walkingHow often patients improved in walking or moving around.
73%
U.S. median 88% · OH 87%
Patients got better at getting in and out of bedHow often patients improved in getting in and out of bed.
77%
U.S. median 89% · OH 89%
Patients got better at bathingHow often patients improved in bathing themselves.
73%
U.S. median 90% · OH 89%
Patients' breathing improvedHow often patients had less shortness of breath.
80%
U.S. median 91% · OH 90%
Patients got better at taking medicinesHow often patients improved in taking their oral medicines correctly.
73%
U.S. median 87% · OH 87%
Falls with a major injuryShare of patients who had a fall that caused a major injury.
2.4%
U.S. median 0.8% · OH 1.1%
New or worsening pressure injuriesShare of patients whose pressure ulcers or injuries were new or worse at the end of care.
0%
U.S. median 0% · OH 0.2%
Lower is better for falls with a major injury, new or worsening pressure injuries. Medians are of every home health agency CMS reports a figure for.
What patients said
Patients who rated the agency 9 or 10Share of surveyed patients who rated the agency 9 or 10 out of 10.
83%
U.S. median 87% · OH 86%
Patients who would definitely recommend itShare of surveyed patients who would definitely recommend the agency to friends and family.
75%
U.S. median 80% · OH 78%
Care given in a professional wayShare of patients who said the home health team gave care in a professional way.
90%
U.S. median 90% · OH 90%
Team communicated wellShare of patients who said the team communicated well with them.
82%
U.S. median 87% · OH 87%
Discussed medicines, pain and home safetyShare of patients who said the team discussed medicines, pain and home safety with them.
76%
U.S. median 83% · OH 82%
Completed surveysNumber of patient surveys behind the figures above.
58
Medians are of every home health agency CMS reports a figure for.
Other home health agencies near Complete Healthcare Services, INC
-
Aultman Health Care in Your HomeCanton, OH3.2 mi
-
Heart O Gold Home CareCanton, OH3.2 mi
Not rated -
Northeast Professional Home CareCanton, OH3.4 mi
-
Cambridge CaretendersCanton, OH3.4 mi
-
3.4 mi
-
Maxim Healthcare Services, INCCanton, OH3.4 mi
Not rated
Distances are approximate, measured between ZIP code centers.
Hospitals near Complete Healthcare Services, INC
-
Heartland Behavioral HlthcareMassillon, OH
-
Aultman HospitalCanton, OH · Emergency departmentCMS overall rating
-
Mercy Medical CenterCanton, OH · Emergency departmentCMS overall rating
-
Sunrise Vista Health and WellnessCanton, OH
More near Massillon
Source: CMS Home Health Compare (Provider Data Catalog datasets 6jpm-sxkc and ccn4-8vby). September 2026 release. This site is not affiliated with Complete Healthcare Services, INC or with CMS. Report a problem with this page.