CMS did not publish an overall star rating for this hospital; hospitals that report too few quality measures are not rated.
Source: CMS Care Compare, July 2026 releaseER figures are medians, not live waitsAbout the data
Visiting Cherokee Indian Hospital Authority
- Photo ID and your insurance, Medicare or Medicaid card
- A list of your medicines, doses and allergies
- Your doctor's name and phone number
- A phone charger
Official links: Website for Cherokee Indian Hospital Authority (opens the hospital's site)
Nearby hospitals
- 7.6mi Dlp Swain County Hospital Bryson City, NC · Emergency room · median ER visit 1 hr 21 min Call Dlp Swain County Hospital Directions to Dlp Swain County Hospital (Google Maps) Details for Dlp Swain County Hospital
- 9.6mi C J Harris Community Hospital Sylva, NC · Emergency room · median ER visit 2 hr 54 min Call C J Harris Community Hospital Directions to C J Harris Community Hospital (Google Maps) Details for C J Harris Community Hospital
- 9.6mi Phs Indian Hospital Sylva, NC · Emergency room Call Phs Indian Hospital Directions to Phs Indian Hospital (Google Maps) Details for Phs Indian Hospital
Quick answers about Cherokee Indian Hospital Authority
What is the phone number for Cherokee Indian Hospital Authority?
The main phone number for Cherokee Indian Hospital Authority is (828) 497-9163, from Medicare's hospital records.
Call (828) 497-9163What is the address of Cherokee Indian Hospital Authority?
Cherokee Indian Hospital Authority is at Caller Box C268, Cherokee, NC 28719.
Directions (opens Google Maps)Does Cherokee Indian Hospital Authority have an emergency room?
Yes. Cherokee Indian Hospital Authority has an emergency department, according to Medicare data.
Quality and performance
Centers for Medicare & Medicaid Services · data as of July 2026
CMS has not reported an emergency department wait time for Cherokee Indian Hospital Authority. That usually means too few cases to report, or no emergency department.
Source: CMS Hospital General Information and Timely & Effective Care. Wait times are a median over a past 12-month reporting period, not live data. Not affiliated with CMS or with Cherokee Indian Hospital Authority. For a medical emergency, call 911.
How we source this data · Something wrong on this page? Tell us
What patients say
CMS patient survey (HCAHPS) · 35 completed surveys · patients discharged Oct 2024 – Sep 2025
83% would definitely recommend it (U.S. average 71%). 77% rated it 9 or 10 out of 10.
The patient survey (HCAHPS) asks a random sample of adult patients about their recent hospital stay. CMS adjusts the results for the mix of patients and how the survey was done, so hospitals can be compared fairly. CMS gives a star rating only to hospitals with at least 100 completed surveys, so this hospital has answer percentages but no stars. These results come from fewer than 100 completed surveys, so CMS advises using them with caution. About the data.
Infections, complications and deaths
Centers for Medicare & Medicaid Services · compared with hospitals nationwide
Cherokee Indian Hospital Authority was no different from the national benchmark on the one hospital-acquired infection CMS could compare.
Hospital-acquired infections
Death rates within 30 days
| Patients treated for | This hospital | U.S. |
|---|---|---|
| Hospital-wide, all conditions | 3.7% | 3.9% |
Risk-adjusted rates. CMS has not published a statistical better/worse comparison for these death rates in the current release, so small differences from the U.S. rate may be chance.
Other complications
None of the other safety indicators CMS compares was statistically better or worse than national.
All 3 complication measures
| Measure | This hospital | U.S. | CMS comparison |
|---|---|---|---|
| Pressure ulcers (bed sores)per 1,000 patients | 0.61 | 0.63 | Same as national |
| Falls in the hospital that caused a broken boneper 1,000 patients | 0.27 | 0.27 | Same as national |
| Collapsed lung caused by a medical procedureper 1,000 patients | 0.21 | 0.21 | Same as national |
"Better" or "worse" means CMS found the difference from the national benchmark statistically significant; most hospitals are "no different". Infection results compare the infections a hospital reported with the number predicted for a hospital of its size and type (a ratio below 1 means fewer than predicted), for Oct 2024 – Sep 2025. Death and complication rates are risk-adjusted for how sick patients were. Each death rate counts deaths within 30 days of a hospital stay, pooled over one to three years of Medicare patients depending on the measure. About the data.
Timely and effective care
Centers for Medicare & Medicaid Services · all patients unless noted · Oct 2024 – Mar 2025
| Measure | This hospital | U.S.* |
|---|---|---|
| Health care workers vaccinated against fluHigher is better. 892 patients. | 91% | 78% |
| Discharged on two opioids, or an opioid and a benzodiazepinePatients sent home with prescriptions that raise the risk of overdose when combined. Lower is better. 141 patients. | 16% | 15% |
| Blood clot prevention givenHigher is better. 649 patients. | 25% | 90%* |
CMS publishes these process-of-care measures without a better/worse verdict, so the U.S. figure is shown for context; small differences, or results based on few patients, may not mean much. *Median of all hospitals CMS reports, where CMS publishes no national figure. About the data.
Medicare spending and payment programs
Centers for Medicare & Medicaid Services
The Hospital-Acquired Condition Reduction Program cuts Medicare payments by 1% for the quarter of hospitals with the worst scores. The Hospital Value-Based Purchasing Program withholds a small share of every hospital's Medicare payments and pays it back according to the total performance score. A spending ratio of 1.00 equals the national median; spending reflects prices, the services patients received and care after discharge, not quality. Some hospitals, such as critical access, children's and cancer hospitals, are not part of these programs. About the data.
Care after a stay at Cherokee Indian Hospital Authority
Medicare-certified providers near this hospital, with their CMS ratings. A hospital discharge planner can make the referral.
Skilled nursing facilities nearby
- 1.2mi Tsali Care Center Cherokee, NC · 100 beds Medicare overall 1 of 5 stars · Short-stay quality 1 of 5 SFF candidate
- 9.3mi Mountain View Manor Nursing Center Bryson City, NC · 120 beds Medicare overall 1 of 5 stars · Short-stay quality 4 of 5
- 9.7mi Vero Health & Rehab of Sylva Sylva, NC · 106 beds Medicare overall 1 of 5 stars · Short-stay quality 2 of 5 SFF candidate
Skilled nursing ratings and inspections at Nursing Homes In Each State
Dialysis centers nearby See more
- 11mi DaVita Sylva Dialysis CenterSylva, NC
- 11mi DaVita Cherokee Dialysis CenterCherokee, NC
- 22mi DaVita Franklin Township DialysisFranklin, NC
Home health agencies nearby See more
- 11mi Harris Home HealthSylva, NC · 87% would recommend
- 11mi Cherokee Home Health AgencyCherokee, NC
- 16mi Home Care Services of Haywood Regional Medical CenterWaynesville, NC · 86% would recommend
Hospice care providers nearby See more
- 16mi Haywood Hospice and Palliative CareWaynesville, NC · 87% would recommend
- 22mi Carepartners Home Care & HospiceFranklin, NC Not rated
Source: CMS Care Compare. Distances are approximate.
Doctors at Cherokee Indian Hospital Authority
38 Medicare-enrolled doctors and other clinicians list this hospital as an affiliation, across 11 specialties.
Find doctors in Cherokee
Medicare-enrolled specialists with a practice in Cherokee, with addresses, phone numbers and the hospitals they work with.
Size and finances
Medicare cost report · fiscal year ending Sep 2024
As reported by the hospital to CMS; not audited. Operating margin is income from patient care divided by net patient revenue and leaves out investment income and donations. Compare North Carolina hospital finances.
Who owns Cherokee Indian Hospital Authority
Medicare enrollment and ownership records (PECOS)
94 doctors and other clinicians list Cherokee Indian Hospital Authority as a hospital affiliation in Medicare's clinician directory.
Organizations with 5% or more ownership (directly or through other companies), partnership interests or operational control, as the hospital reported them to Medicare. Records can lag behind recent sales. Individuals are not listed. Who owns America's hospitals.
Non-profit finances
IRS Form 990 · tax year ending Sep 2023 · Cherokee Indian Hospital Foundation (EIN 80-0351363)
As filed with the IRS by Cherokee Indian Hospital Foundation. Matched by name and address, so check the filing to confirm it's the right organization. See the full Form 990 filings · Non-profit hospital finances.
The area around Cherokee Indian Hospital Authority
HRSA shortage designations and BLS pay data
Nurse pay: registered nurses in North Carolina earn a median $84,350 a year. Healthcare salaries in North Carolina.
Shortage areas are designated by the Health Resources and Services Administration where there are too few primary care, mental health or dental providers for the population; scores run from 0 to 25 for primary and mental health care and 0 to 26 for dental care, higher meaning greater need.