CMS did not publish an overall star rating for this hospital; hospitals that report too few quality measures are not rated.
Source: CMS Care Compare, October 2026 releaseER figures are medians, not live waitsAbout the data
Visiting Helen Hayes Hospital
West Haverstraw, NY 10993
County: Rockland Directions Apple Maps Call (845) 786-4000
- Photo ID and your insurance, Medicare or Medicaid card
- A list of your medicines, doses and allergies
- Your doctor's name and phone number
- A phone charger
Official links: Website for Helen Hayes Hospital (opens the hospital's site)
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- 7.4mi Hudson Valley Hospital Center Cortlandt Manor, NY · Emergency room · median ER visit 3 hr 28 min Call Hudson Valley Hospital Center Directions to Hudson Valley Hospital Center (Google Maps) Details for Hudson Valley Hospital Center
- 8.8mi Nyack Hospital Nyack, NY · Emergency room · median ER visit 3 hr 59 min Call Nyack Hospital Directions to Nyack Hospital (Google Maps) Details for Nyack Hospital
Quick answers about Helen Hayes Hospital
What is the phone number for Helen Hayes Hospital?
The main phone number for Helen Hayes Hospital is (845) 786-4000, from Medicare's hospital records.
Call (845) 786-4000What is the address of Helen Hayes Hospital?
Helen Hayes Hospital is at 51 N Us-9W, West Haverstraw, NY 10993.
Directions (opens Google Maps)Does Helen Hayes Hospital have an emergency room?
Yes. Helen Hayes Hospital has an emergency department, according to Medicare data.
Quality and performance
Centers for Medicare & Medicaid Services · data as of October 2026
CMS has not reported an emergency department wait time for Helen Hayes Hospital. That usually means too few cases to report, or no emergency department.
Source: CMS Hospital General Information and Timely & Effective Care. Wait times are a median over a past 12-month reporting period, not live data. Not affiliated with CMS or with Helen Hayes Hospital. For a medical emergency, call 911.
How we source this data · Something wrong on this page? Tell us
Health insurance at Helen Hayes Hospital
Original Medicare: Medicare-certified, so it can bill Original Medicare (Medicare number 330405). Medicare Advantage plans have their own networks, which this section does not cover.
New York runs its own exchange, NY State of Health. Check its provider directory for Helen Hayes Hospital.
Source: the insurers' 2027 machine-readable provider files listed in the CMS Marketplace public use files, loaded November 4, 2026, matched to hospitals by NPI from CMS Hospital Enrollments. How we match networks to hospitals Networks change; confirm with your insurer before you go.
Timely and effective care
Centers for Medicare & Medicaid Services · all patients unless noted · Oct 2025 – Mar 2026
| Measure | This hospital | U.S. |
|---|---|---|
| Health care workers vaccinated against fluHigher is better. 1,066 patients. | 72% | 77% |
CMS publishes these process-of-care measures without a better/worse verdict, so the U.S. figure is shown for context; small differences, or results based on few patients, may not mean much. About the data.
Medicare spending and payment programs
Centers for Medicare & Medicaid Services
The Hospital-Acquired Condition Reduction Program cuts Medicare payments by 1% for the quarter of hospitals with the worst scores. The Hospital Value-Based Purchasing Program withholds a small share of every hospital's Medicare payments and pays it back according to the total performance score. A spending ratio of 1.00 equals the national median; spending reflects prices, the services patients received and care after discharge, not quality. Some hospitals, such as critical access, children's and cancer hospitals, are not part of these programs. About the data.
Care after a stay at Helen Hayes Hospital
Medicare-certified providers near this hospital, with their CMS ratings. A hospital discharge planner can make the referral.
Skilled nursing facilities nearby
- 0.6mi Helen Hayes Hospital R H C F West Haverstraw, NY · 25 beds Medicare overall 5 of 5 stars · Short-stay quality 5 of 5 · Located in a hospital
- 0.6mi Helen Hayes Hospital T C U West Haverstraw, NY · 24 beds Medicare overall 5 of 5 stars · Short-stay quality 5 of 5 · Located in a hospital
- 2.0mi Northern Riverview Health Care Haverstraw, NY · 182 beds Medicare overall 1 of 5 stars · Short-stay quality 4 of 5
Skilled nursing ratings and inspections at Nursing Homes In Each State
Dialysis centers nearby See more
- 4.1mi Friedwald Center for DialysisNew City, NY
- 6.8mi Fresenius Kidney Care of Valley CottageValley Cottage, NY
- 7.1mi DaVita Peekskill Cortlandt Dialysis CenterCortlandt Manor, NY
Home health agencies nearby See more
- 4.1mi Montefiore Nyack Hospital Home Health AgencyNew City, NY · 84% would recommend
- 4.1mi A & T Certified Home CareNew City, NY · 83% would recommend
- 14mi Datahr Home Health Care, INCMount Kisco, NY Not rated
Hospice care providers nearby See more
- 4.1mi United HospiceNew City, NY · 87% would recommend
- 16mi Hospice of WestchesterWhite Plains, NY · 92% would recommend
- 16mi Jansen Hospice and Palliative CareWhite Plains, NY · 86% would recommend
Source: CMS Care Compare. Distances are approximate.
Inpatient rehabilitation unit
CMS Inpatient rehabilitation Quality Reporting Program, data through December 2025 · unit CCN 33T405
Helen Hayes Hospital runs an inpatient rehabilitation unit that reports its own results to Medicare. Returned home or to the community: 53% here, against 67% nationally. It is worse than national on returned home or to the community.
Results
Safety
Cost
Source: CMS Inpatient rehabilitation Quality Reporting Program (Provider Data Catalog). Better/worse labels appear only where CMS itself compared the facility with the national rate; other figures are shown next to the national figure for context.
Doctors at Helen Hayes Hospital
102 Medicare-enrolled doctors and other clinicians list this hospital as an affiliation, across 13 specialties.
Find doctors in West Haverstraw
Medicare-enrolled specialists with a practice in West Haverstraw, with addresses, phone numbers and the hospitals they work with.
Federal rules require hospitals to publish their prices, including the rates they've negotiated with each insurer and their cash prices. Helen Hayes Hospital lists them here:
From the hospital's price transparency file (www.helenhayeshospital.org/cms-hpt.txt), checked Nov 7, 2026. For an estimate of what you'll pay, ask the hospital or your insurer; Medicare's averages are on our procedure cost pages.
Size and finances
Medicare cost report · fiscal year ending Mar 2025
As reported by the hospital to CMS; not audited. Operating margin is income from patient care divided by net patient revenue and leaves out investment income and donations. Compare New York hospital finances.
Who owns Helen Hayes Hospital
Medicare enrollment and ownership records (PECOS)
Medicare lists the hospital's legal name as State of New York Comptrollers Office, a non-profit organization.
121 doctors and other clinicians list Helen Hayes Hospital as a hospital affiliation in Medicare's clinician directory.
Organizations with 5% or more ownership (directly or through other companies), partnership interests or operational control, as the hospital reported them to Medicare. Records can lag behind recent sales. Individuals are not listed. Who owns America's hospitals.
The area around Helen Hayes Hospital
HRSA shortage designations and BLS pay data
Nurse pay: registered nurses in New York earn a median $109,440 a year. Healthcare salaries in New York.
Shortage areas are designated by the Health Resources and Services Administration where there are too few primary care, mental health or dental providers for the population; scores run from 0 to 25 for primary and mental health care and 0 to 26 for dental care, higher meaning greater need.
Closest other hospitals
Healthcare pay in New York
Registered nurses across New York (all employers) earned a median of $109,440 a year (BLS, May 2025).Registered Nurse (RN) salary in New YorkNurse Practitioner salary in New YorkRespiratory Therapist salary in New YorkHealthcare salaries in New York