Source: CMS Care Compare, July 2026 releaseER figures are medians, not live waitsAbout the data
Visiting Chenango Memorial Hospital
- Photo ID and your insurance, Medicare or Medicaid card
- A list of your medicines, doses and allergies
- Your doctor's name and phone number
- A phone charger
Official links: Website for Chenango Memorial Hospital (opens the hospital's site)
Nearby hospitals
- 19mi Community Memorial Hospital Hamilton, NY · Emergency room · median ER visit 2 hr 35 min Call Community Memorial Hospital Directions to Community Memorial Hospital (Google Maps) Details for Community Memorial Hospital
- 25mi Aurelia Osborn Fox Memorial Hospital Oneonta, NY · Emergency room · median ER visit 2 hr 12 min Call Aurelia Osborn Fox Memorial Hospital Directions to Aurelia Osborn Fox Memorial Hospital (Google Maps) Details for Aurelia Osborn Fox Memorial Hospital
- 32mi Mary Imogene Bassett Hospital Cooperstown, NY · Emergency room · median ER visit 3 hr 19 min Call Mary Imogene Bassett Hospital Directions to Mary Imogene Bassett Hospital (Google Maps) Details for Mary Imogene Bassett Hospital
Quick answers about Chenango Memorial Hospital
How long is the ER wait at Chenango Memorial Hospital?
CMS doesn't publish live wait times. Over the 12 months CMS reported, patients treated and sent home spent a median of 1 hr 48 min in the Chenango Memorial Hospital emergency room (the average across New York hospitals is 3 hr 20 min). 1% of ER patients left before being seen. For tonight's wait, check the hospital's website (opens the hospital's own site) or call (607) 337-4111. In an emergency, call 911.
What is the phone number for Chenango Memorial Hospital?
The main phone number for Chenango Memorial Hospital is (607) 337-4111, from Medicare's hospital records.
Call (607) 337-4111What is the address of Chenango Memorial Hospital?
Chenango Memorial Hospital is at 179 N Broad St, Norwich, NY 13815.
Directions (opens Google Maps)Does Chenango Memorial Hospital have an emergency room?
Yes. Chenango Memorial Hospital has an emergency department, according to Medicare data.
What is Chenango Memorial Hospital's Medicare star rating?
Chenango Memorial Hospital has an overall rating of 2 out of 5 stars from the Centers for Medicare & Medicaid Services (CMS). Star ratings come from CMS quality and safety measures, not patient reviews.
Quality and performance
Centers for Medicare & Medicaid Services · data as of July 2026
Patients treated and sent home from the emergency department at Chenango Memorial Hospital spend a median of 1 hour 48 minutes there. That is 1 hour 32 minutes shorter than the average across New York hospitals (3 hours 20 minutes).
Source: CMS Hospital General Information and Timely & Effective Care. Wait times are a median over a past 12-month reporting period, not live data. Not affiliated with CMS or with Chenango Memorial Hospital. For a medical emergency, call 911.
Compare ER waits across New York · How New York hospitals rank on star ratings · Other birthing-friendly hospitals in New York · How we source this data · Something wrong on this page? Tell us
What patients say
CMS patient survey (HCAHPS) · 278 completed surveys · patients discharged Oct 2024 – Sep 2025
Patients gave Chenango Memorial Hospital a 4-star patient experience rating out of 5. 73% would definitely recommend it (U.S. average 71%). 76% rated it 9 or 10 out of 10.
The patient survey (HCAHPS) asks a random sample of adult patients about their recent hospital stay. CMS adjusts the results for the mix of patients and how the survey was done, so hospitals can be compared fairly. About the data.
Infections, complications and deaths
Centers for Medicare & Medicaid Services · compared with hospitals nationwide
Chenango Memorial Hospital was no different from the national benchmark on the one hospital-acquired infection CMS could compare. Its rate of serious complications was same as national.
Hospital-acquired infections
Serious complications
Death rates within 30 days
| Patients treated for | This hospital | U.S. |
|---|---|---|
| Heart failure patients | 10.2% | 11.1% |
| Pneumonia patients | 16.7% | 15.2% |
| Hospital-wide, all conditions | 4.3% | 3.9% |
Risk-adjusted rates. CMS has not published a statistical better/worse comparison for these death rates in the current release, so small differences from the U.S. rate may be chance.
Other complications
None of the other safety indicators CMS compares was statistically better or worse than national.
All 10 complication measures
| Measure | This hospital | U.S. | CMS comparison |
|---|---|---|---|
| Complications after hip or knee replacement% of patients | 4.9 | 4.1 | Not compared |
| Pressure ulcers (bed sores)per 1,000 patients | 1.18 | 0.63 | Same as national |
| Falls in the hospital that caused a broken boneper 1,000 patients | 0.27 | 0.27 | Same as national |
| Collapsed lung caused by a medical procedureper 1,000 patients | 0.21 | 0.21 | Same as national |
| Bleeding or blood clot under the skin after surgeryper 1,000 patients | 2.31 | 2.34 | Same as national |
| Kidney injury needing dialysis after surgeryper 1,000 patients | 1.67 | 1.67 | Same as national |
| Respiratory failure after surgeryper 1,000 patients | 9.1 | 9.42 | Same as national |
| Blood clots in the lungs or legs after surgeryper 1,000 patients | 3.89 | 3.52 | Same as national |
| Bloodstream infection (sepsis) after surgeryper 1,000 patients | 5.09 | 5.27 | Same as national |
| Accidental cuts or tears during abdominal surgeryper 1,000 patients | 1.04 | 1.06 | Same as national |
"Better" or "worse" means CMS found the difference from the national benchmark statistically significant; most hospitals are "no different". Infection results compare the infections a hospital reported with the number predicted for a hospital of its size and type (a ratio below 1 means fewer than predicted), for Oct 2024 – Sep 2025. Death and complication rates are risk-adjusted for how sick patients were. Each death rate counts deaths within 30 days of a hospital stay, pooled over one to three years of Medicare patients depending on the measure. About the data.
Readmissions and return visits
Centers for Medicare & Medicaid Services · Medicare patients · Jul 2023 – Jun 2025
On the 2 readmission and return-visit measures CMS could compare, Chenango Memorial Hospital was no different from the national rate or its expected level.
Back in the hospital within 30 days
| After a stay for | This hospital | U.S. | CMS comparison |
|---|---|---|---|
| Heart failure | 20.5% | 21.3% | Not compared |
| Pneumonia | 16.3% | 17.3% | Not compared |
| COPD (chronic lung disease) | 18.7% | 20% | Not compared |
| Hip or knee replacement | 5.6% | 5.8% | Not compared |
Return trips after a stay or procedure
Medicare's readmission program
Excess readmission ratio: this hospital's predicted readmissions divided by the number expected for a typical hospital with the same patients. Above 1.00 means more readmissions than expected. 1 of 2 conditions is above 1.00.
| Condition | Ratio | Patients | Readmissions |
|---|---|---|---|
| Pneumonia | 1.006 | 92 | More than expected |
| Heart failure | 0.953 | – | Fewer than expected |
Readmission rates count Medicare patients who were admitted to any acute-care hospital within 30 days of leaving this one, adjusted for how sick they were. "Better" or "worse" means CMS found the difference from the national rate statistically significant; most hospitals are "no different". Return-day and outpatient-surgery measures compare the hospital with what CMS expected for its own patients. The Readmissions Reduction Program ratios are shown as CMS publishes them; whether a hospital's payments are reduced depends on how its ratios compare with similar hospitals, so a ratio above 1.00 alone doesn't mean a penalty. About the data.
Timely and effective care
Centers for Medicare & Medicaid Services · all patients unless noted · Oct 2024 – Sep 2025
Chenango Memorial Hospital's emergency department is classed by CMS as low volume.
| Measure | This hospital | U.S.* |
|---|---|---|
| Sepsis: got all recommended early treatmentPatients with severe sepsis or septic shock who received every step of the recommended early care bundle. Higher is better. 117 patients. | 82% | 65% |
| Septic shock: full treatment within 3 hoursHigher is better. 30 patients. | 77% | 73% |
| Typical time in the ER before going homeMedian minutes from arrival to leaving, for ER patients sent home (not counting mental health patients or transfers). Lower is better. 408 patients. | 108 min | 162 min |
| Patients who left the ER before being seenLower is better. 18,158 patients. | 1% | 2% |
| Health care workers vaccinated against fluHigher is better. 521 patients. | 89% | 78% |
| Discharged on two opioids, or an opioid and a benzodiazepinePatients sent home with prescriptions that raise the risk of overdose when combined. Lower is better. 321 patients. | 12% | 15% |
| Colonoscopy: right follow-up interval for average-risk patientsHigher is better. 116 patients. | 92% | 93% |
| Blood clot prevention givenHigher is better. 518 patients. | 100% | 90%* |
| Blood clot prevention given in intensive careHigher is better. 163 patients. | 100% | 97%* |
CMS publishes these process-of-care measures without a better/worse verdict, so the U.S. figure is shown for context; small differences, or results based on few patients, may not mean much. *Median of all hospitals CMS reports, where CMS publishes no national figure. About the data.
Maternity care
Centers for Medicare & Medicaid Services · reported by the hospital · Jan 2024 – Dec 2024
Maternity measures are reported by hospitals that deliver babies. The U.S. figure is the median of the hospitals CMS reports, not a CMS verdict. About the data.
Medicare spending and payment programs
Centers for Medicare & Medicaid Services
Value-based purchasing scores by area
| Area | Score (out of 100) |
|---|---|
| Clinical outcomesDeath rates and complications | 20 |
| Patient experiencePatient survey results | 46 |
| SafetyHospital-acquired infections | 40 |
| Efficiency and costMedicare spending per patient | 60 |
The Hospital-Acquired Condition Reduction Program cuts Medicare payments by 1% for the quarter of hospitals with the worst scores. The Hospital Value-Based Purchasing Program withholds a small share of every hospital's Medicare payments and pays it back according to the total performance score. A spending ratio of 1.00 equals the national median; spending reflects prices, the services patients received and care after discharge, not quality. Some hospitals, such as critical access, children's and cancer hospitals, are not part of these programs. About the data.
Care after a stay at Chenango Memorial Hospital
Medicare-certified providers near this hospital, with their CMS ratings. A hospital discharge planner can make the referral.
Skilled nursing facilities nearby
- 0.3mi Norwich Rehabilitation & Nursing Center Norwich, NY · 80 beds Medicare overall 3 of 5 stars · Short-stay quality 3 of 5
- 0.8mi Valley View Manor Nursing Home Norwich, NY · 82 beds Medicare overall 3 of 5 stars · Short-stay quality 1 of 5
- 7.4mi N Y S Veterans Home Oxford, NY · 242 beds Medicare overall 4 of 5 stars · Short-stay quality 3 of 5
Skilled nursing ratings and inspections at Nursing Homes In Each State
Dialysis centers nearby See more
- 0.6mi Chenango Dialysis CenterNorwich, NY
- 19mi USRC Hamilton DialysisHamilton, NY
Hospice care providers nearby See more
- 0.6mi Hospice & Palliative Care of Chenango County INC.Norwich, NY · 84% would recommend
Source: CMS Care Compare. Distances are approximate.
Doctors at Chenango Memorial Hospital
137 Medicare-enrolled doctors and other clinicians list this hospital as an affiliation, across 24 specialties.
Find doctors in Norwich
Medicare-enrolled specialists with a practice in Norwich, with addresses, phone numbers and the hospitals they work with.
What Medicare paid at Chenango Memorial Hospital
Centers for Medicare & Medicaid Services · original Medicare patients · 2024
Average hospital charges and actual payments for the procedures Medicare patients most often had here, compared with the average for New York.
Hospital stays
| Stay | Stays | Avg billed | Avg payment (Medicare + patient) | vs state |
|---|---|---|---|---|
| Septicemia or severe sepsis without ventilator >96 hours with major complicationsDRG 871 | 66 | $48,028 | $19,791 | −19% |
| Heart failure and shock with major complicationsDRG 291 | 25 | $38,211 | $14,990 | −7% |
| Septicemia or severe sepsis without ventilator >96 hours without major complicationsDRG 872 | 14 | $36,002 | $10,923 | −13% |
| Respiratory infections and inflammations with major complicationsDRG 177 | 12 | $38,882 | $16,954 | −13% |
| Simple pneumonia and pleurisy with major complicationsDRG 193 | 11 | $30,160 | $14,221 | −11% |
Outpatient services
| Service | Services | Avg billed | Avg allowed |
|---|---|---|---|
| Level 1 Intraocular ProceduresAPC 5491 | 86 | $14,424 | $2,646 |
| Comprehensive Observation ServicesAPC 8011 | 36 | $14,595 | $3,039 |
| Level 5 Musculoskeletal ProceduresAPC 5115 | 27 | $76,000 | $13,932 |
| Level 1 Nerve ProceduresAPC 5431 | 18 | $12,934 | $2,192 |
| Level 4 Musculoskeletal ProceduresAPC 5114 | 13 | $46,576 | $8,123 |
Charges are the hospital's list prices; payments are what Medicare, the patient and any other insurer actually paid (for outpatient services, Medicare's allowed amount). Private insurance prices differ. "vs state" compares this hospital's average payment with the state average for the same stay. All procedure costs.
Size and finances
Medicare cost report · fiscal year ending Dec 2024
As reported by the hospital to CMS; not audited. Operating margin is income from patient care divided by net patient revenue and leaves out investment income and donations. Compare New York hospital finances.
Who owns Chenango Memorial Hospital
Medicare enrollment and ownership records (PECOS)
Medicare lists the hospital's legal name as Chenango Memorial Hospital Inc, a non-profit organization, incorporated 1910.
338 doctors and other clinicians list Chenango Memorial Hospital as a hospital affiliation in Medicare's clinician directory.
Organizations with 5% or more ownership (directly or through other companies), partnership interests or operational control, as the hospital reported them to Medicare. Records can lag behind recent sales. Individuals are not listed. Who owns America's hospitals.
Non-profit finances
IRS Form 990 · tax year ending Dec 2023 · Chenango Memorial Hospital Inc (EIN 15-0532180)
As filed with the IRS by Chenango Memorial Hospital Inc. Matched by name and address, so check the filing to confirm it's the right organization. See the full Form 990 filings · Non-profit hospital finances.
The area around Chenango Memorial Hospital
HRSA shortage designations and BLS pay data
Primary care: Chenango is a federally designated health professional shortage area. Highest shortage score 16.
Mental health: Parts of Chenango are federally designated health professional shortage areas (1 designation). Highest shortage score 17.
Dental: Parts of Chenango are federally designated health professional shortage areas (1 designation). Highest shortage score 14.
Nurse pay: registered nurses in New York earn a median $109,440 a year. Healthcare salaries in New York.
Shortage areas are designated by the Health Resources and Services Administration where there are too few primary care, mental health or dental providers for the population; scores run from 0 to 25 for primary and mental health care and 0 to 26 for dental care, higher meaning greater need. New York shortage areas
Closest other hospitals
Healthcare pay in New York
Registered nurses across New York (all employers) earned a median of $109,440 a year (BLS, May 2025).Registered Nurse (RN) salary in New YorkNurse Practitioner salary in New YorkRespiratory Therapist salary in New YorkHealthcare salaries in New York
Add this rating badge to your website
The badge updates automatically when CMS publishes new ratings. The compact and footer-strip sizes fit site footers and sidebars. All badge sizes and help.
Cite this data
Writing about Chenango Memorial Hospital? You're welcome to quote these figures. They are free to use under CC BY 4.0: please credit HospitalsInEachState.com and link to this page.