facebook tracking Renown Regional Medical Center, Reno, NV: ER Visit 2h 56m

Renown Regional Medical Center, Reno, NV

1155 Mill St, Reno, NV 89502Washoe County

Acute care hospital 581 beds (Medicare cost report FY2024) Emergency room

Independent directory · data from CMS, not from this hospital

Renown Regional Medical Center is a non-profit acute care hospital in Reno, Nevada, with an emergency department. According to HospitalsInEachState.com's analysis of the July 2026 CMS release, patients treated and sent home spend a median of 2 hr 56 min in its emergency department, 26 min longer than the average across Nevada hospitals (2 hr 30 min). Medicare rates it 3 out of 5 stars overall, and patients give it 3 out of 5 in the Medicare patient survey.

Visiting Renown Regional Medical Center

Address 1155 Mill St
Reno, NV 89502
County: Washoe
Directions Apple Maps Call (775) 982-4100
Emergency room Yes. For patients treated and sent home, the median ER visit here lasts 2 hr 56 min (average across NV hospitals: 2 hr 30 min). Medicare's median time in the ER for patients treated and sent home; not a live wait. ER times across NV
What to bring
  • Photo ID and your insurance, Medicare or Medicaid card
  • A list of your medicines, doses and allergies
  • Your doctor's name and phone number
  • A phone charger
Visiting hours and parking vary: call ahead.

Official links: Website for Renown Regional Medical Center (opens the hospital's site)

Quick answers about Renown Regional Medical Center

How long is the ER wait at Renown Regional Medical Center?

CMS doesn't publish live wait times. Over the 12 months CMS reported, patients treated and sent home spent a median of 2 hr 56 min in the Renown Regional Medical Center emergency room (the average across Nevada hospitals is 2 hr 30 min). 2% of ER patients left before being seen. For tonight's wait, check the hospital's website (opens the hospital's own site) or call (775) 982-4100. In an emergency, call 911.

What is the phone number for Renown Regional Medical Center?

The main phone number for Renown Regional Medical Center is (775) 982-4100, from Medicare's hospital records.

Call (775) 982-4100
What is the address of Renown Regional Medical Center?

Renown Regional Medical Center is at 1155 Mill St, Reno, NV 89502.

Directions (opens Google Maps)
Does Renown Regional Medical Center have an emergency room?

Yes. Renown Regional Medical Center has an emergency department, according to Medicare data.

What is Renown Regional Medical Center's Medicare star rating?

Renown Regional Medical Center has an overall rating of 3 out of 5 stars from the Centers for Medicare & Medicaid Services (CMS). Star ratings come from CMS quality and safety measures, not patient reviews.

Quality and performance

Centers for Medicare & Medicaid Services · data as of July 2026

Patients treated and sent home from the emergency department at Renown Regional Medical Center spend a median of 2 hours 56 minutes there. That is 26 minutes longer than the average across Nevada hospitals (2 hours 30 minutes).

CMS rating ★★★★★ 3/5
Left before seen 2%
ER volume very high
Type Acute Care
Ownership Non-profit
Maternity Birthing-friendly

Source: CMS Hospital General Information and Timely & Effective Care. Wait times are a median over a past 12-month reporting period, not live data. Not affiliated with CMS or with Renown Regional Medical Center. For a medical emergency, call 911.

Compare ER waits across Nevada · How Nevada hospitals rank on star ratings · Other birthing-friendly hospitals in Nevada · How we source this data · Something wrong on this page? Tell us

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What patients say

CMS patient survey (HCAHPS) · 849 completed surveys · patients discharged Oct 2024 – Sep 2025

Patients gave Renown Regional Medical Center a 3-star patient experience rating out of 5. 69% would definitely recommend it (U.S. average 71%). 67% rated it 9 or 10 out of 10.

Patient star rating ★★★★★ 3 out of 5
Would definitely recommend 69% U.S. 71% · NV 69%
Rated 9 or 10 of 10 67% U.S. 72% · NV 69%
Survey response rate 24% of patients surveyed
Nurse communicationDid nurses treat you with courtesy and respect, listen carefully and explain things clearly?
★★★★★
74% always · 5% sometimes or never · U.S. 80% always
Doctor communicationDid doctors treat you with courtesy and respect, listen carefully and explain things clearly?
★★★★★
72% always · 7% sometimes or never · U.S. 80% always
Communication about medicinesBefore giving you a new medicine, did staff tell you what it was for and its possible side effects?
★★★★★
56% always · 23% sometimes or never · U.S. 62% always
Discharge informationDid staff talk with you about help you would need at home and symptoms to watch for?
★★★★★
83% yes · 17% no · U.S. 86% yes
CleanlinessHow often were your room and bathroom kept clean?
★★★★★
65% always · 11% sometimes or never · U.S. 74% always
Quiet at nightHow often was the area around your room quiet at night?
★★★★★
44% always · 15% sometimes or never · U.S. 60% always
Overall hospital ratingUsing any number from 0 to 10, what number would you use to rate this hospital?
★★★★★
67% 9 or 10 · 11% 6 or lower · U.S. 72% 9 or 10
Would recommendWould you recommend this hospital to your friends and family?
★★★★★
69% definitely yes · 5% no · U.S. 71% definitely yes

The patient survey (HCAHPS) asks a random sample of adult patients about their recent hospital stay. CMS adjusts the results for the mix of patients and how the survey was done, so hospitals can be compared fairly. About the data.

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Infections, complications and deaths

Centers for Medicare & Medicaid Services · compared with hospitals nationwide

Of the 6 hospital-acquired infections CMS could compare, Renown Regional Medical Center was better than the national benchmark on 4 and worse on 0. Its rate of serious complications was same as national.

Hospital-acquired infections

Central line-associated bloodstream infections (CLABSI)Bloodstream infections in patients with a central IV line, in ICUs and select wards.
Better than national 4 infections vs 19.2 predicted · ratio 0.21
Catheter-associated urinary tract infections (CAUTI)Urinary tract infections in patients with a urinary catheter, in ICUs and select wards.
Better than national 13 infections vs 29.7 predicted · ratio 0.44
Surgical site infections after colon surgeryInfections at the surgery site after colon surgery.
Better than national 4 infections vs 11.6 predicted · ratio 0.34
Surgical site infections after abdominal hysterectomyInfections at the surgery site after an abdominal hysterectomy.
Same as national 1 infections vs 1.4 predicted · ratio 0.73
MRSA bloodstream infectionsBloodstream infections caused by methicillin-resistant Staphylococcus aureus, a drug-resistant bacteria.
Same as national 7 infections vs 13.2 predicted · ratio 0.53
C. diff intestinal infectionsClostridioides difficile infections, a bacteria that causes severe diarrhea, often after antibiotics.
Better than national 52 infections vs 81.8 predicted · ratio 0.64

Serious complications

Serious complications (CMS PSI 90)Combines patient safety problems such as falls with fractures, bed sores, collapsed lungs, blood clots and infections after surgery. 1.00 is the national value; lower is better.
Same as national Ratio 1.04

Death rates within 30 days

Patients treated forThis hospitalU.S.
Heart attack patients 11.0% 11.9%
Heart failure patients 12.9% 11.1%
Pneumonia patients 15.4% 15.2%
Stroke patients 11.0% 11.9%
COPD patients 8.6% 8.6%
Coronary bypass (CABG) surgery patients 2.3% 2.4%
Hospital-wide, all conditions 3.4% 3.9%

Risk-adjusted rates. CMS has not published a statistical better/worse comparison for these death rates in the current release, so small differences from the U.S. rate may be chance.

Other complications

Deaths among surgical patients with serious treatable complications231.33 per 1,000 patients · U.S. 173.3
Worse than national
Pressure ulcers (bed sores)0.14 per 1,000 patients · U.S. 0.63
Better than national
All 11 complication measures
MeasureThis hospitalU.S.CMS comparison
Deaths among surgical patients with serious treatable complicationsper 1,000 patients 231.33 173.3 Worse than national
Pressure ulcers (bed sores)per 1,000 patients 0.14 0.63 Better than national
Falls in the hospital that caused a broken boneper 1,000 patients 0.33 0.27 Same as national
Collapsed lung caused by a medical procedureper 1,000 patients 0.27 0.21 Same as national
Bleeding or blood clot under the skin after surgeryper 1,000 patients 3.24 2.34 Same as national
Kidney injury needing dialysis after surgeryper 1,000 patients 2.62 1.67 Same as national
Respiratory failure after surgeryper 1,000 patients 11.78 9.42 Same as national
Blood clots in the lungs or legs after surgeryper 1,000 patients 4.71 3.52 Same as national
Bloodstream infection (sepsis) after surgeryper 1,000 patients 5.2 5.27 Same as national
Surgical wound splitting openper 1,000 patients 1.53 1.77 Same as national
Accidental cuts or tears during abdominal surgeryper 1,000 patients 1.14 1.06 Same as national

"Better" or "worse" means CMS found the difference from the national benchmark statistically significant; most hospitals are "no different". Infection results compare the infections a hospital reported with the number predicted for a hospital of its size and type (a ratio below 1 means fewer than predicted), for Oct 2024 – Sep 2025. Death and complication rates are risk-adjusted for how sick patients were. Each death rate counts deaths within 30 days of a hospital stay, pooled over one to three years of Medicare patients depending on the measure. About the data.

Readmissions and return visits

Centers for Medicare & Medicaid Services · Medicare patients · Jul 2023 – Jun 2025

Of the 4 readmission and return-visit measures CMS could compare, Renown Regional Medical Center was better on 1 and worse on 0 (than the national rate, or than expected for its patients).

Back in the hospital within 30 days

After a stay forThis hospitalU.S.CMS comparison
Heart attack 12.9% 14.4% Not compared
Heart failure 22.2% 21.3% Not compared
Pneumonia 18.3% 17.3% Not compared
COPD (chronic lung disease) 20.1% 20% Not compared
Heart bypass surgery (CABG) 10% 11% Not compared

Return trips after a stay or procedure

Extra days back in hospital after heart attackDays spent back in the ER, under observation or readmitted within 30 days, per 100 discharges, compared with what was expected.
Not compared -11.3 days per 100 discharges vs expected · U.S. +4.2
Extra days back in hospital after heart failureDays spent back in the ER, under observation or readmitted within 30 days, per 100 discharges, compared with what was expected.
Not compared +1.6 days per 100 discharges vs expected · U.S. +1.3
Extra days back in hospital after pneumoniaDays spent back in the ER, under observation or readmitted within 30 days, per 100 discharges, compared with what was expected.
Not compared -8.5 days per 100 discharges vs expected · U.S. +3.9
Hospital visits within 7 days of an outpatient colonoscopyUnplanned hospital visits per 1,000 colonoscopies.
Same as national 13.3 per 1,000 procedures · U.S. 13
Chemotherapy patients admitted to hospitalInpatient admissions within 30 days of outpatient chemotherapy, per 100 patients.
Better than national 7.9 per 100 patients · U.S. 10.7
Chemotherapy patients visiting the ERER visits within 30 days of outpatient chemotherapy, per 100 patients.
Same as national 4.8 per 100 patients · U.S. 5.4
Hospital visits after outpatient surgeryUnplanned visits within 7 days of same-day surgery, as a ratio to the number expected (1.00 = expected).
As expected 1.10 1.00 = expected · U.S. 1.00

Medicare's readmission program

Excess readmission ratio: this hospital's predicted readmissions divided by the number expected for a typical hospital with the same patients. Above 1.00 means more readmissions than expected. 1 of 5 conditions is above 1.00.

ConditionRatioPatientsReadmissions
Pneumonia 1.004 566 More than expected
COPD 0.986 210 Fewer than expected
Heart failure 0.945 729 Fewer than expected
Heart attack 0.876 578 Fewer than expected
Heart bypass surgery 0.863 – Fewer than expected

Readmission rates count Medicare patients who were admitted to any acute-care hospital within 30 days of leaving this one, adjusted for how sick they were. "Better" or "worse" means CMS found the difference from the national rate statistically significant; most hospitals are "no different". Return-day and outpatient-surgery measures compare the hospital with what CMS expected for its own patients. The Readmissions Reduction Program ratios are shown as CMS publishes them; whether a hospital's payments are reduced depends on how its ratios compare with similar hospitals, so a ratio above 1.00 alone doesn't mean a penalty. About the data.

Timely and effective care

Centers for Medicare & Medicaid Services · all patients unless noted · Oct 2024 – Sep 2025

Renown Regional Medical Center's emergency department is classed by CMS as very high volume.

MeasureThis hospitalU.S.*
Sepsis: got all recommended early treatmentPatients with severe sepsis or septic shock who received every step of the recommended early care bundle. Higher is better. 211 patients. 72% 65%
Septic shock: full treatment within 3 hoursHigher is better. 90 patients. 76% 73%
Heart attack (STEMI): timely clot-busting or artery-opening careHigher is better. 47 patients. 53% 53%*
Typical time in the ER before going homeMedian minutes from arrival to leaving, for ER patients sent home (not counting mental health patients or transfers). Lower is better. 371 patients. 176 min 162 min
Typical ER time for mental health patients sent homeMedian minutes from arrival to leaving. Lower is better. 26 patients. 316 min 257 min
Patients who left the ER before being seenLower is better. 87,646 patients. 2% 2%
Health care workers vaccinated against fluHigher is better. 6,121 patients. 76% 78%
Discharged on two opioids, or an opioid and a benzodiazepinePatients sent home with prescriptions that raise the risk of overdose when combined. Lower is better. 8,702 patients. 13% 15%
Colonoscopy: right follow-up interval for average-risk patientsHigher is better. 11 patients. 64% 93%
Blood clot prevention given in intensive careHigher is better. 4,170 patients. 99% 97%*
Stroke: discharged on clot-prevention medicineHigher is better. 524 patients. 98% 98%*
Stroke with atrial fibrillation: discharged on a blood thinnerHigher is better. 100 patients. 98% 75%*

CMS publishes these process-of-care measures without a better/worse verdict, so the U.S. figure is shown for context; small differences, or results based on few patients, may not mean much. *Median of all hospitals CMS reports, where CMS publishes no national figure. About the data.

Maternity care

Centers for Medicare & Medicaid Services · reported by the hospital · Jan 2024 – Dec 2024

Maternity safety practices (CMS SM-7)Whether the hospital reports taking part in a state or national perinatal quality program and following its patient-safety practices.
Yes

Maternity measures are reported by hospitals that deliver babies. The U.S. figure is the median of the hospitals CMS reports, not a CMS verdict. About the data.

Medicare spending and payment programs

Centers for Medicare & Medicaid Services

Hospital-acquired conditions · FY 2026
No penalty
Not in the worst-performing quarter on infections and patient-safety problems. 719 of 3,012 hospitals were penalized.
Value-based purchasing · FY 2026
22.3 / 100
Total performance score; the median hospital scored 29.5. Medicare raises or lowers each hospital's payments based on this score.
Medicare spending per patient
1.03
3% more than the national median per hospital stay (about $28,239 vs $27,417), counting Medicare spending from 3 days before admission to 30 days after discharge.

Value-based purchasing scores by area

AreaScore (out of 100)
Clinical outcomesDeath rates and complications36
Patient experiencePatient survey results25
SafetyHospital-acquired infections28.3
Efficiency and costMedicare spending per patient0

The Hospital-Acquired Condition Reduction Program cuts Medicare payments by 1% for the quarter of hospitals with the worst scores. The Hospital Value-Based Purchasing Program withholds a small share of every hospital's Medicare payments and pays it back according to the total performance score. A spending ratio of 1.00 equals the national median; spending reflects prices, the services patients received and care after discharge, not quality. Some hospitals, such as critical access, children's and cancer hospitals, are not part of these programs. About the data.

Care after a stay at Renown Regional Medical Center

Medicare-certified providers near this hospital, with their CMS ratings. A hospital discharge planner can make the referral.

Skilled nursing facilities nearby

Skilled nursing ratings and inspections at Nursing Homes In Each State

Home health agencies nearby See more

Hospice care providers nearby See more

Source: CMS Care Compare. Distances are approximate.

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Doctors at Renown Regional Medical Center

812 Medicare-enrolled doctors and other clinicians list this hospital as an affiliation, across 36 specialties.

See all 812 clinicians

Find doctors in Reno

Medicare-enrolled specialists with a practice in Reno, with addresses, phone numbers and the hospitals they work with.

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What Medicare paid at Renown Regional Medical Center

Centers for Medicare & Medicaid Services · original Medicare patients · 2024

Average hospital charges and actual payments for the procedures Medicare patients most often had here, compared with the average for Nevada.

Hospital stays

Outpatient services

ServiceServicesAvg billedAvg allowed
Comprehensive Observation ServicesAPC 8011 833 $19,157 $2,914
Level 2 Excision/Biopsy/Incision and DrainageAPC 5072 374 $20,747 $1,724
Level 4 Musculoskeletal ProceduresAPC 5114 253 $40,720 $7,419
Level 1 Endovascular ProceduresAPC 5191 211 $33,807 $3,484
Level 1 Laparoscopy and Related ServicesAPC 5361 179 $32,478 $6,160

Charges are the hospital's list prices; payments are what Medicare, the patient and any other insurer actually paid (for outpatient services, Medicare's allowed amount). Private insurance prices differ. "vs state" compares this hospital's average payment with the state average for the same stay. All procedure costs.

Size and finances

Medicare cost report · fiscal year ending Dec 2024

Beds
581
Reported to Medicare, FY2024
Employees
3,686
Full-time equivalent
Discharges
34,675
Inpatient stays a year
Patient revenue
$1.3 billion
Net of discounts
Operating margin
7.6%
On patient care
Charity care
$29.3 million
2.4% of expenses
Bad debt
$87.0 million
Unpaid patient bills

As reported by the hospital to CMS; not audited. Operating margin is income from patient care divided by net patient revenue and leaves out investment income and donations. Compare Nevada hospital finances.

Who owns Renown Regional Medical Center

Medicare enrollment and ownership records (PECOS)

Medicare lists the hospital's legal name as Renown Regional Medical Center, a non-profit organization, incorporated 1985.

Renown Health Owns 5% or more directly · since 2006 Non-profit

1,608 doctors and other clinicians list Renown Regional Medical Center as a hospital affiliation in Medicare's clinician directory.

Organizations with 5% or more ownership (directly or through other companies), partnership interests or operational control, as the hospital reported them to Medicare. Records can lag behind recent sales. Individuals are not listed. Who owns America's hospitals.

Non-profit finances

IRS Form 990 · tax year ending Dec 2023 · Renown Regional Medical Center (EIN 88-0213754)

Revenue
$1.2 billion
Expenses
$1.1 billion
Surplus
$64.6 million
5.5% of revenue

As filed with the IRS by Renown Regional Medical Center. Matched by name and address, so check the filing to confirm it's the right organization. See the full Form 990 filings · Non-profit hospital finances.

The area around Renown Regional Medical Center

HRSA shortage designations and BLS pay data

Nurse pay: registered nurses in Nevada earn a median $103,670 a year. Healthcare salaries in Nevada.

Shortage areas are designated by the Health Resources and Services Administration where there are too few primary care, mental health or dental providers for the population; scores run from 0 to 25 for primary and mental health care and 0 to 26 for dental care, higher meaning greater need.

Cite this data

Writing about Renown Regional Medical Center? You're welcome to quote these figures. They are free to use under CC BY 4.0: please credit HospitalsInEachState.com and link to this page.

Figures as of the July 2026 CMS release Updated automatically when CMS publishes new data Permanent link: hospitalsineachstate.com/hospitals/nevada/reno/renown-regional-medical-center/1155-mill-st/

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