Source: CMS Care Compare, July 2026 releaseER figures are medians, not live waitsAbout the data
Visiting Phelps Memorial Health Center
- Photo ID and your insurance, Medicare or Medicaid card
- A list of your medicines, doses and allergies
- Your doctor's name and phone number
- A phone charger
Official links: Website for Phelps Memorial Health Center (opens the hospital's site)
Nearby hospitals
- 22mi Kearney Regional Medical Center Kearney, NE · Emergency room · median ER visit 1 hr 49 min Call Kearney Regional Medical Center Directions to Kearney Regional Medical Center (Google Maps) Details for Kearney Regional Medical Center
- 23mi Kearney County Health Services Hospital Minden, NE · Emergency room · median ER visit 2 hr 5 min Call Kearney County Health Services Hospital Directions to Kearney County Health Services Hospital (Google Maps) Details for Kearney County Health Services Hospital
- 24mi Harlan County Health System Alma, NE · Emergency room · median ER visit 1 hr 39 min Call Harlan County Health System Directions to Harlan County Health System (Google Maps) Details for Harlan County Health System
Quick answers about Phelps Memorial Health Center
How long is the ER wait at Phelps Memorial Health Center?
CMS doesn't publish live wait times. Over the 12 months CMS reported, patients treated and sent home spent a median of 1 hr 27 min in the Phelps Memorial Health Center emergency room (the average across Nebraska hospitals is 2 hr). 0% of ER patients left before being seen. For tonight's wait, check the hospital's website (opens the hospital's own site) or call (308) 995-2211. In an emergency, call 911.
What is the phone number for Phelps Memorial Health Center?
The main phone number for Phelps Memorial Health Center is (308) 995-2211, from Medicare's hospital records.
Call (308) 995-2211What is the address of Phelps Memorial Health Center?
Phelps Memorial Health Center is at 1215 Tibbals St, Holdrege, NE 68949.
Directions (opens Google Maps)Does Phelps Memorial Health Center have an emergency room?
Yes. Phelps Memorial Health Center has an emergency department, according to Medicare data.
What is Phelps Memorial Health Center's Medicare star rating?
Phelps Memorial Health Center has an overall rating of 4 out of 5 stars from the Centers for Medicare & Medicaid Services (CMS). Star ratings come from CMS quality and safety measures, not patient reviews.
Quality and performance
Centers for Medicare & Medicaid Services · data as of July 2026
Patients treated and sent home from the emergency department at Phelps Memorial Health Center spend a median of 1 hour 27 minutes there. That is 33 minutes shorter than the average across Nebraska hospitals (2 hours).
Source: CMS Hospital General Information and Timely & Effective Care. Wait times are a median over a past 12-month reporting period, not live data. Not affiliated with CMS or with Phelps Memorial Health Center. For a medical emergency, call 911.
Compare ER waits across Nebraska · How Nebraska hospitals rank on star ratings · Other Critical Access hospitals in Nebraska · How we source this data · Something wrong on this page? Tell us
What patients say
CMS patient survey (HCAHPS) · 286 completed surveys · patients discharged Oct 2024 – Sep 2025
Patients gave Phelps Memorial Health Center a 5-star patient experience rating out of 5. 86% would definitely recommend it (U.S. average 71%). 85% rated it 9 or 10 out of 10.
The patient survey (HCAHPS) asks a random sample of adult patients about their recent hospital stay. CMS adjusts the results for the mix of patients and how the survey was done, so hospitals can be compared fairly. About the data.
Infections, complications and deaths
Centers for Medicare & Medicaid Services · compared with hospitals nationwide
Phelps Memorial Health Center was no different from the national benchmark on the one hospital-acquired infection CMS could compare.
Hospital-acquired infections
Death rates within 30 days
| Patients treated for | This hospital | U.S. |
|---|---|---|
| Heart failure patients | 11.4% | 11.1% |
| Pneumonia patients | 19.4% | 15.2% |
| Hospital-wide, all conditions | 4.4% | 3.9% |
Risk-adjusted rates. CMS has not published a statistical better/worse comparison for these death rates in the current release, so small differences from the U.S. rate may be chance.
"Better" or "worse" means CMS found the difference from the national benchmark statistically significant; most hospitals are "no different". Infection results compare the infections a hospital reported with the number predicted for a hospital of its size and type (a ratio below 1 means fewer than predicted), for Oct 2024 – Sep 2025. Death and complication rates are risk-adjusted for how sick patients were. Each death rate counts deaths within 30 days of a hospital stay, pooled over one to three years of Medicare patients depending on the measure. About the data.
Readmissions and return visits
Centers for Medicare & Medicaid Services · Medicare patients · Jul 2023 – Jun 2025
On the 3 readmission and return-visit measures CMS could compare, Phelps Memorial Health Center was no different from the national rate or its expected level.
Back in the hospital within 30 days
| After a stay for | This hospital | U.S. | CMS comparison |
|---|---|---|---|
| Heart failure | 20.8% | 21.3% | Not compared |
| Pneumonia | 17% | 17.3% | Not compared |
Return trips after a stay or procedure
Readmission rates count Medicare patients who were admitted to any acute-care hospital within 30 days of leaving this one, adjusted for how sick they were. "Better" or "worse" means CMS found the difference from the national rate statistically significant; most hospitals are "no different". Return-day and outpatient-surgery measures compare the hospital with what CMS expected for its own patients. The Readmissions Reduction Program ratios are shown as CMS publishes them; whether a hospital's payments are reduced depends on how its ratios compare with similar hospitals, so a ratio above 1.00 alone doesn't mean a penalty. About the data.
Timely and effective care
Centers for Medicare & Medicaid Services · all patients unless noted · Oct 2024 – Sep 2025
Phelps Memorial Health Center's emergency department is classed by CMS as low volume.
| Measure | This hospital | U.S.* |
|---|---|---|
| Typical time in the ER before going homeMedian minutes from arrival to leaving, for ER patients sent home (not counting mental health patients or transfers). Lower is better. 360 patients. | 87 min | 162 min |
| Patients who left the ER before being seenLower is better. 3,686 patients. | 0% | 2% |
| Health care workers vaccinated against fluHigher is better. 578 patients. | 87% | 78% |
| Discharged on two opioids, or an opioid and a benzodiazepinePatients sent home with prescriptions that raise the risk of overdose when combined. Lower is better. 229 patients. | 18% | 15% |
| Blood clot prevention givenHigher is better. 446 patients. | 57% | 90%* |
CMS publishes these process-of-care measures without a better/worse verdict, so the U.S. figure is shown for context; small differences, or results based on few patients, may not mean much. *Median of all hospitals CMS reports, where CMS publishes no national figure. About the data.
Care after a stay at Phelps Memorial Health Center
Medicare-certified providers near this hospital, with their CMS ratings. A hospital discharge planner can make the referral.
Skilled nursing facilities nearby
- 1.1mi Holdrege Memorial Homes Holdrege, NE · 94 beds Medicare overall 2 of 5 stars · Short-stay quality 3 of 5
- 1.5mi Christian Homes Health Care Center Holdrege, NE · 86 beds Medicare overall 2 of 5 stars · Short-stay quality 2 of 5
- 14mi Bertrand Nursing Home Bertrand, NE · 26 beds Medicare overall 5 of 5 stars
Skilled nursing ratings and inspections at Nursing Homes In Each State
Home health agencies nearby See more
- 22mi Brookestone Home Health & HospiceKearney, NE · 79% would recommend
Hospice care providers nearby See more
- 22mi Brookestone Home Health & HospiceKearney, NE · 88% would recommend
Source: CMS Care Compare. Distances are approximate.
Doctors at Phelps Memorial Health Center
56 Medicare-enrolled doctors and other clinicians list this hospital as an affiliation, across 19 specialties.
Find doctors in Holdrege
Medicare-enrolled specialists with a practice in Holdrege, with addresses, phone numbers and the hospitals they work with.
Federal rules require hospitals to publish their prices, including the rates they've negotiated with each insurer and their cash prices. Phelps Memorial Health Center lists them here:
From the hospital's price transparency file (www.phelpsmemorial.com/cms-hpt.txt), checked Oct 31, 2026. For an estimate of what you'll pay, ask the hospital or your insurer; Medicare's averages are on our procedure cost pages.
Size and finances
Medicare cost report · fiscal year ending Dec 2024
As reported by the hospital to CMS; not audited. Operating margin is income from patient care divided by net patient revenue and leaves out investment income and donations. Compare Nebraska hospital finances.
Who owns Phelps Memorial Health Center
Medicare enrollment and ownership records (PECOS)
Medicare lists the hospital's legal name as Phelps Memorial Health Center, a non-profit organization, incorporated 1963.
127 doctors and other clinicians list Phelps Memorial Health Center as a hospital affiliation in Medicare's clinician directory.
Organizations with 5% or more ownership (directly or through other companies), partnership interests or operational control, as the hospital reported them to Medicare. Records can lag behind recent sales. Individuals are not listed. Who owns America's hospitals.
Non-profit finances
IRS Form 990 · tax year ending Dec 2023 · Phelps Memorial Health Center (EIN 47-0481628)
As filed with the IRS by Phelps Memorial Health Center. Matched by name and address, so check the filing to confirm it's the right organization. See the full Form 990 filings · Non-profit hospital finances.
The area around Phelps Memorial Health Center
HRSA shortage designations and BLS pay data
Mental health: Phelps is a federally designated health professional shortage area. Highest shortage score 12.
Nurse pay: registered nurses in Nebraska earn a median $84,730 a year. Healthcare salaries in Nebraska.
Shortage areas are designated by the Health Resources and Services Administration where there are too few primary care, mental health or dental providers for the population; scores run from 0 to 25 for primary and mental health care and 0 to 26 for dental care, higher meaning greater need. Nebraska shortage areas
Closest other hospitals
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Cite this data
Writing about Phelps Memorial Health Center? You're welcome to quote these figures. They are free to use under CC BY 4.0: please credit HospitalsInEachState.com and link to this page.