facebook tracking Riverwood Healthcare Center, Aitkin, MN: ER Visit 1h 36m

Riverwood Healthcare Center, Aitkin, MN

200 Bunker Hill Dr, Aitkin, MN 56431Aitkin County

Critical access hospital 25 beds (Medicare cost report FY2024) Emergency room

Independent directory · data from CMS, not from this hospital

Riverwood Healthcare Center is a non-profit critical access hospital in Aitkin, Minnesota, with an emergency department. According to HospitalsInEachState.com's analysis of the July 2026 CMS release, patients treated and sent home spend a median of 1 hr 36 min in its emergency department, 39 min shorter than the average across Minnesota hospitals (2 hr 15 min). Patients give it 5 out of 5 stars in the Medicare patient survey.

CMS did not publish an overall star rating for this hospital; hospitals that report too few quality measures are not rated.

Source: CMS Care Compare, July 2026 releaseER figures are medians, not live waitsAbout the data

Visiting Riverwood Healthcare Center

Address 200 Bunker Hill Dr
Aitkin, MN 56431
County: Aitkin
Directions Apple Maps Call (218) 927-2121
Emergency room Yes. For patients treated and sent home, the median ER visit here lasts 1 hr 36 min (average across MN hospitals: 2 hr 15 min). Medicare's median time in the ER for patients treated and sent home; not a live wait. ER times across MN
What to bring
  • Photo ID and your insurance, Medicare or Medicaid card
  • A list of your medicines, doses and allergies
  • Your doctor's name and phone number
  • A phone charger
Visiting hours and parking vary: call ahead.

Official links: Website for Riverwood Healthcare Center (opens the hospital's site)

Quick answers about Riverwood Healthcare Center

How long is the ER wait at Riverwood Healthcare Center?

CMS doesn't publish live wait times. Over the 12 months CMS reported, patients treated and sent home spent a median of 1 hr 36 min in the Riverwood Healthcare Center emergency room (the average across Minnesota hospitals is 2 hr 15 min). 3% of ER patients left before being seen. For tonight's wait, check the hospital's website (opens the hospital's own site) or call (218) 927-2121. In an emergency, call 911.

What is the phone number for Riverwood Healthcare Center?

The main phone number for Riverwood Healthcare Center is (218) 927-2121, from Medicare's hospital records.

Call (218) 927-2121
What is the address of Riverwood Healthcare Center?

Riverwood Healthcare Center is at 200 Bunker Hill Dr, Aitkin, MN 56431.

Directions (opens Google Maps)
Does Riverwood Healthcare Center have an emergency room?

Yes. Riverwood Healthcare Center has an emergency department, according to Medicare data.

Quality and performance

Centers for Medicare & Medicaid Services · data as of July 2026

Patients treated and sent home from the emergency department at Riverwood Healthcare Center spend a median of 1 hour 36 minutes there. That is 39 minutes shorter than the average across Minnesota hospitals (2 hours 15 minutes).

Left before seen 3%
ER volume low
Type Critical access
Ownership Non-profit

Source: CMS Hospital General Information and Timely & Effective Care. Wait times are a median over a past 12-month reporting period, not live data. Not affiliated with CMS or with Riverwood Healthcare Center. For a medical emergency, call 911.

Compare ER waits across Minnesota · Other Critical Access hospitals in Minnesota · How we source this data · Something wrong on this page? Tell us

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What patients say

CMS patient survey (HCAHPS) · 160 completed surveys · patients discharged Oct 2024 – Sep 2025

Patients gave Riverwood Healthcare Center a 5-star patient experience rating out of 5. 88% would definitely recommend it (U.S. average 71%). 85% rated it 9 or 10 out of 10.

Patient star rating ★★★★★ 5 out of 5
Would definitely recommend 88% U.S. 71% · MN 74%
Rated 9 or 10 of 10 85% U.S. 72% · MN 75%
Survey response rate 39% of patients surveyed
Nurse communicationDid nurses treat you with courtesy and respect, listen carefully and explain things clearly?
★★★★★
89% always · 1% sometimes or never · U.S. 80% always
Doctor communicationDid doctors treat you with courtesy and respect, listen carefully and explain things clearly?
★★★★★
89% always · 1% sometimes or never · U.S. 80% always
Communication about medicinesBefore giving you a new medicine, did staff tell you what it was for and its possible side effects?
★★★★★
75% always · 9% sometimes or never · U.S. 62% always
Discharge informationDid staff talk with you about help you would need at home and symptoms to watch for?
★★★★★
90% yes · 10% no · U.S. 86% yes
CleanlinessHow often were your room and bathroom kept clean?
★★★★★
79% always · 6% sometimes or never · U.S. 74% always
Quiet at nightHow often was the area around your room quiet at night?
★★★★★
76% always · 1% sometimes or never · U.S. 60% always
Overall hospital ratingUsing any number from 0 to 10, what number would you use to rate this hospital?
★★★★★
85% 9 or 10 · 1% 6 or lower · U.S. 72% 9 or 10
Would recommendWould you recommend this hospital to your friends and family?
★★★★★
88% definitely yes · 1% no · U.S. 71% definitely yes

The patient survey (HCAHPS) asks a random sample of adult patients about their recent hospital stay. CMS adjusts the results for the mix of patients and how the survey was done, so hospitals can be compared fairly. About the data.

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Infections, complications and deaths

Centers for Medicare & Medicaid Services · compared with hospitals nationwide

Death rates within 30 days

Patients treated forThis hospitalU.S.
Heart failure patients 12.4% 11.1%
Hospital-wide, all conditions 4.2% 3.9%

Risk-adjusted rates. CMS has not published a statistical better/worse comparison for these death rates in the current release, so small differences from the U.S. rate may be chance.

"Better" or "worse" means CMS found the difference from the national benchmark statistically significant; most hospitals are "no different". Infection results compare the infections a hospital reported with the number predicted for a hospital of its size and type (a ratio below 1 means fewer than predicted). Death and complication rates are risk-adjusted for how sick patients were. Each death rate counts deaths within 30 days of a hospital stay, pooled over one to three years of Medicare patients depending on the measure. About the data.

Readmissions and return visits

Centers for Medicare & Medicaid Services · Medicare patients · Jul 2023 – Jun 2025

On the 2 readmission and return-visit measures CMS could compare, Riverwood Healthcare Center was no different from the national rate or its expected level.

Back in the hospital within 30 days

After a stay forThis hospitalU.S.CMS comparison
Heart failure 20.7% 21.3% Not compared
Pneumonia 17.3% 17.3% Not compared

Return trips after a stay or procedure

Extra days back in hospital after heart failureDays spent back in the ER, under observation or readmitted within 30 days, per 100 discharges, compared with what was expected.
Not compared +12.2 days per 100 discharges vs expected · U.S. +1.3
Extra days back in hospital after pneumoniaDays spent back in the ER, under observation or readmitted within 30 days, per 100 discharges, compared with what was expected.
Not compared +4.4 days per 100 discharges vs expected · U.S. +3.9
Chemotherapy patients admitted to hospitalInpatient admissions within 30 days of outpatient chemotherapy, per 100 patients.
Same as national 11.5 per 100 patients · U.S. 10.7
Chemotherapy patients visiting the ERER visits within 30 days of outpatient chemotherapy, per 100 patients.
Same as national 5.6 per 100 patients · U.S. 5.4

Readmission rates count Medicare patients who were admitted to any acute-care hospital within 30 days of leaving this one, adjusted for how sick they were. "Better" or "worse" means CMS found the difference from the national rate statistically significant; most hospitals are "no different". Return-day and outpatient-surgery measures compare the hospital with what CMS expected for its own patients. The Readmissions Reduction Program ratios are shown as CMS publishes them; whether a hospital's payments are reduced depends on how its ratios compare with similar hospitals, so a ratio above 1.00 alone doesn't mean a penalty. About the data.

Timely and effective care

Centers for Medicare & Medicaid Services · all patients unless noted · Oct 2024 – Sep 2025

Riverwood Healthcare Center's emergency department is classed by CMS as low volume.

MeasureThis hospitalU.S.
Typical time in the ER before going homeMedian minutes from arrival to leaving, for ER patients sent home (not counting mental health patients or transfers). Lower is better. 368 patients. 96 min 162 min
Typical ER time for mental health patients sent homeMedian minutes from arrival to leaving. Lower is better. 16 patients. 112 min 257 min
Patients who left the ER before being seenLower is better. 6,384 patients. 3% 2%
Health care workers vaccinated against fluHigher is better. 702 patients. 63% 78%
Discharged on two opioids, or an opioid and a benzodiazepinePatients sent home with prescriptions that raise the risk of overdose when combined. Lower is better. 120 patients. 12% 15%

CMS publishes these process-of-care measures without a better/worse verdict, so the U.S. figure is shown for context; small differences, or results based on few patients, may not mean much. About the data.

Maternity care

Centers for Medicare & Medicaid Services · reported by the hospital · Jan 2024 – Dec 2024

Maternity safety practices (CMS SM-7)Whether the hospital reports taking part in a state or national perinatal quality program and following its patient-safety practices.
No

Maternity measures are reported by hospitals that deliver babies. The U.S. figure is the median of the hospitals CMS reports, not a CMS verdict. About the data.

Care after a stay at Riverwood Healthcare Center

Medicare-certified providers near this hospital, with their CMS ratings. A hospital discharge planner can make the referral.

Skilled nursing facilities nearby

  • 0.4mi Aitkin Health Services Aitkin, MN · 42 beds Medicare overall 3 of 5 stars
  • 1.3mi Aicota Health Care Center Aitkin, MN · 56 beds Medicare overall 2 of 5 stars · Short-stay quality 4 of 5
  • 12mi Heartwood Crosby, MN · 54 beds Medicare overall 5 of 5 stars · Short-stay quality 2 of 5

Skilled nursing ratings and inspections at Nursing Homes In Each State

Dialysis centers nearby See more

Home health agencies nearby See more

Source: CMS Care Compare. Distances are approximate.

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Doctors at Riverwood Healthcare Center

77 Medicare-enrolled doctors and other clinicians list this hospital as an affiliation, across 20 specialties.

See all 77 clinicians

Find doctors in Aitkin

Medicare-enrolled specialists with a practice in Aitkin, with addresses, phone numbers and the hospitals they work with.

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Prices at Riverwood Healthcare Center

Federal rules require hospitals to publish their prices, including the rates they've negotiated with each insurer and their cash prices. Riverwood Healthcare Center lists them here:

From the hospital's price transparency file (riverwoodhealthcare.org/cms-hpt.txt), checked Oct 31, 2026. For an estimate of what you'll pay, ask the hospital or your insurer; Medicare's averages are on our procedure cost pages.

Size and finances

Medicare cost report · fiscal year ending Sep 2024

Beds
25
Reported to Medicare, FY2024
Employees
332
Full-time equivalent
Discharges
720
Inpatient stays a year
Patient revenue
$99.6 million
Net of discounts
Operating margin
-8.2%
On patient care
Charity care
$289,000
0.3% of expenses
Bad debt
$1.4 million
Unpaid patient bills

As reported by the hospital to CMS; not audited. Operating margin is income from patient care divided by net patient revenue and leaves out investment income and donations. Compare Minnesota hospital finances.

Who owns Riverwood Healthcare Center

Medicare enrollment and ownership records (PECOS)

Medicare lists the hospital's legal name as Aitkin Community Hospital Inc, a non-profit organization, incorporated 1948.

156 doctors and other clinicians list Riverwood Healthcare Center as a hospital affiliation in Medicare's clinician directory.

Organizations with 5% or more ownership (directly or through other companies), partnership interests or operational control, as the hospital reported them to Medicare. Records can lag behind recent sales. Individuals are not listed. Who owns America's hospitals.

Non-profit finances

IRS Form 990 · tax year ending Sep 2023 · Aitkin Community Hospital Inc (EIN 41-0745522)

Revenue
$96.1 million
Expenses
$94.7 million
Surplus
$1.4 million
1.4% of revenue
Officer pay
$2.1 million
Compensation of current officers, directors and key employees

As filed with the IRS by Aitkin Community Hospital Inc. Matched by name and address, so check the filing to confirm it's the right organization. See the full Form 990 filings · Non-profit hospital finances.

The area around Riverwood Healthcare Center

HRSA shortage designations and BLS pay data

Primary care: Parts of Aitkin are federally designated health professional shortage areas (2 designations). Highest shortage score 13.

Mental health: Parts of Aitkin are federally designated health professional shortage areas (1 designation). Highest shortage score 16.

Dental: Parts of Aitkin are federally designated health professional shortage areas (1 designation). Highest shortage score 10.

Nurse pay: registered nurses in Minnesota earn a median $101,510 a year. Healthcare salaries in Minnesota.

Shortage areas are designated by the Health Resources and Services Administration where there are too few primary care, mental health or dental providers for the population; scores run from 0 to 25 for primary and mental health care and 0 to 26 for dental care, higher meaning greater need. Minnesota shortage areas

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Cite this data

Writing about Riverwood Healthcare Center? You're welcome to quote these figures. They are free to use under CC BY 4.0: please credit HospitalsInEachState.com and link to this page.

Figures as of the July 2026 CMS release Updated automatically when CMS publishes new data Permanent link: hospitalsineachstate.com/hospitals/minnesota/aitkin/riverwood-healthcare-center/200-bunker-hill-dr/

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