CMS's overall star rating covers general acute care and critical access hospitals; psychiatric hospitals are not rated.
Source: CMS Care Compare, October 2026 releaseER figures are medians, not live waitsAbout the data
Visiting Valley Springs Behavioral Health Hospital
Holyoke, MA 01040
County: Hampden Directions Apple Maps Call (413) 315-4100
- Photo ID and your insurance, Medicare or Medicaid card
- A list of your medicines, doses and allergies
- Your doctor's name and phone number
- A phone charger
Nearest emergency rooms
- 1.8mi Holyoke Medical Center Holyoke, MA · Emergency room · median ER visit 4 hr 8 min Call Holyoke Medical Center Directions to Holyoke Medical Center (Google Maps) Details for Holyoke Medical Center
- 4.0mi Baystate Medical Center Springfield, MA · Emergency room · median ER visit 4 hr 34 min Call Baystate Medical Center Directions to Baystate Medical Center (Google Maps) Details for Baystate Medical Center
- 4.7mi Mercy Medical Center Springfield, MA · Emergency room · median ER visit 4 hr 29 min Call Mercy Medical Center Directions to Mercy Medical Center (Google Maps) Details for Mercy Medical Center
Quick answers about Valley Springs Behavioral Health Hospital
What is the phone number for Valley Springs Behavioral Health Hospital?
The main phone number for Valley Springs Behavioral Health Hospital is (413) 315-4100, from Medicare's hospital records.
Call (413) 315-4100What is the address of Valley Springs Behavioral Health Hospital?
Valley Springs Behavioral Health Hospital is at 45 Lower Westfield Road, Holyoke, MA 01040.
Directions (opens Google Maps)Does Valley Springs Behavioral Health Hospital have an emergency room?
No emergency room is listed for Valley Springs Behavioral Health Hospital in Medicare data. For an emergency, call 911 or go to the nearest ER.
Quality and performance
Centers for Medicare & Medicaid Services · data as of October 2026
CMS has not reported an emergency department wait time for Valley Springs Behavioral Health Hospital. That usually means too few cases to report, or no emergency department.
Source: CMS Hospital General Information and Timely & Effective Care. Wait times are a median over a past 12-month reporting period, not live data. Not affiliated with CMS or with Valley Springs Behavioral Health Hospital. For a medical emergency, call 911.
Other psychiatric hospitals in Massachusetts · How we source this data · Something wrong on this page? Tell us
Health insurance at Valley Springs Behavioral Health Hospital
Original Medicare: Medicare-certified, so it can bill Original Medicare (Medicare number 224047). Medicare Advantage plans have their own networks, which this section does not cover.
Massachusetts runs its own exchange, Massachusetts Health Connector. Check its provider directory for Valley Springs Behavioral Health Hospital.
Source: the insurers' 2027 machine-readable provider files listed in the CMS Marketplace public use files, loaded November 4, 2026, matched to hospitals by NPI from CMS Hospital Enrollments. How we match networks to hospitals Networks change; confirm with your insurer before you go.
Care after a stay at Valley Springs Behavioral Health Hospital
Medicare-certified providers near this hospital, with their CMS ratings. A hospital discharge planner can make the referral.
Skilled nursing facilities nearby
- 0.2mi Mission Care at Holyoke Holyoke, MA · 125 beds Medicare overall 1 of 5 stars Abuse citation (CMS)
- 0.2mi Mont Marie Rehabilitation & Healthcare Center Holyoke, MA · 84 beds Medicare overall 3 of 5 stars · Short-stay quality 4 of 5
- 0.9mi Mary's Meadow at Providence Place Holyoke, MA · 40 beds Medicare overall 5 of 5 stars · Short-stay quality 5 of 5
Skilled nursing ratings and inspections at Nursing Homes In Each State
Dialysis centers nearby See more
- 2.6mi Ara-Holyoke DialysisHolyoke, MA
- 3.5mi FMC Pioneer Valley Dialysis CenterWest Springfield, MA
- 3.8mi Dialysis Center of Western MassachusettsChicopee, MA
Home health agencies nearby See more
- 2.6mi CaretendersHolyoke, MA · 83% would recommend
- 2.6mi Holyoke Visiting Nurse AssocHolyoke, MA · 85% would recommend
- 2.6mi Vcare Home CareHolyoke, MA Not rated
Hospice care providers nearby See more
- 2.6mi Hospice Life CareHolyoke, MA · 92% would recommend
- 3.5mi Baystate HospiceWest Springfield, MA · 83% would recommend
- 3.8mi Harmony HospiceChicopee, MA Not rated
Source: CMS Care Compare. Distances are approximate.
Psychiatric care quality
CMS Inpatient psychiatric care Quality Reporting Program, data through March 2025
Valley Springs Behavioral Health Hospital reports inpatient psychiatric quality results to Medicare. Follow-up within 7 days: 45% here, against 37% nationally. Where CMS compares facilities statistically, this one is no different from the national rate.
After discharge
During the stay
Source: CMS Inpatient psychiatric care Quality Reporting Program (Provider Data Catalog). Better/worse labels appear only where CMS itself compared the facility with the national rate; other figures are shown next to the national figure for context. If you or someone you know is in crisis, call or text 988 (Suicide and Crisis Lifeline) or call 911.
Treatment programs near Valley Springs Behavioral Health Hospital
Mental health and substance use programs within 30 miles, for care before or after a hospital stay. In a crisis, call or text 988 (Suicide & Crisis Lifeline) or call 911.
- 0.0mi Valley Springs 45 Lower Westfield Road, Holyoke, MA 413-315-4100
- 0.6mi MiraVista Behavioral Health Center Outpatient Services · 1233 Main Street, Holyoke, MA 413-319-3027
- 0.6mi MiraVista Behavioral Health Center Otp · 1233 Main Street, Holyoke, MA 413-319-3027
- 1.7mi Holyoke Medical Center Inc Partial Hosp and Intensive Outpt Prog · 575 Beech Street, Holyoke, MA 413-534-2653
- 1.8mi Holyoke Medical Center Inc Partial Hosp and Intensive Outpt Prog · 575 Beech Street, Holyoke, MA 413-534-2653
- 2.2mi River Valley Counseling Center 303 Beech Street, Holyoke, MA 857-212-6207
- 2.2mi River Valley Counseling Center 303 Beech Street, Holyoke, MA 857-212-6207
- 2.3mi CleanSlate Centers Holyoke · 306 Race Street, Holyoke, MA 413-650-0590
Source: SAMHSA, FindTreatment.gov. Call to confirm services, insurance and openings.
Find doctors in Holyoke
Medicare-enrolled specialists with a practice in Holyoke, with addresses, phone numbers and the hospitals they work with.
Size and finances
Medicare cost report · fiscal year ending Dec 2024
As reported by the hospital to CMS; not audited. Operating margin is income from patient care divided by net patient revenue and leaves out investment income and donations. Compare Massachusetts hospital finances.
Who owns Valley Springs Behavioral Health Hospital
Medicare enrollment and ownership records (PECOS)
Medicare lists the hospital's legal name as Western Massachusetts Behavioral Hospital LLC, a for-profit organization.
Organizations with 5% or more ownership (directly or through other companies), partnership interests or operational control, as the hospital reported them to Medicare. Records can lag behind recent sales. Individuals are not listed. Who owns America's hospitals.
The area around Valley Springs Behavioral Health Hospital
HRSA shortage designations and BLS pay data
Primary care: Parts of Hampden are federally designated health professional shortage areas (2 designations). Highest shortage score 14.
Mental health: Parts of Hampden are federally designated health professional shortage areas (3 designations). Highest shortage score 19.
Nurse pay: registered nurses in Massachusetts earn a median $104,550 a year. Healthcare salaries in Massachusetts.
Shortage areas are designated by the Health Resources and Services Administration where there are too few primary care, mental health or dental providers for the population; scores run from 0 to 25 for primary and mental health care and 0 to 26 for dental care, higher meaning greater need. Massachusetts shortage areas
Closest other hospitals
Healthcare pay in Massachusetts
Registered nurses across Massachusetts (all employers) earned a median of $104,550 a year (BLS, May 2025).Registered Nurse (RN) salary in MassachusettsPsychiatric Technician salary in MassachusettsNurse Practitioner salary in MassachusettsHealthcare salaries in Massachusetts