Source: CMS Care Compare, July 2026 releaseER figures are medians, not live waitsAbout the data
Visiting HSHS Holy Family Hospital
Greenville, IL 62246
County: Bond Directions Apple Maps Call (618) 664-1230
- Photo ID and your insurance, Medicare or Medicaid card
- A list of your medicines, doses and allergies
- Your doctor's name and phone number
- A phone charger
Official links: Website for HSHS Holy Family Hospital (opens the hospital's site)
Nearby hospitals
- 17mi Fayette County Hospital Vandalia, IL · Emergency room Call Fayette County Hospital Directions to Fayette County Hospital (Google Maps) Details for Fayette County Hospital
- 17mi St Joseph's Hospital Highland, IL · Emergency room Call St Joseph's Hospital Directions to St Joseph's Hospital (Google Maps) Details for St Joseph's Hospital
- 18mi Hillsboro Area Hospital Hillsboro, IL · Emergency room · median ER visit 2 hr 20 min Call Hillsboro Area Hospital Directions to Hillsboro Area Hospital (Google Maps) Details for Hillsboro Area Hospital
Quick answers about HSHS Holy Family Hospital
How long is the ER wait at HSHS Holy Family Hospital?
CMS doesn't publish live wait times. Over the 12 months CMS reported, patients treated and sent home spent a median of 1 hr 43 min in the HSHS Holy Family Hospital emergency room (the average across Illinois hospitals is 2 hr 55 min). 0% of ER patients left before being seen. For tonight's wait, check the hospital's website (opens the hospital's own site) or call (618) 664-1230. In an emergency, call 911.
What is the phone number for HSHS Holy Family Hospital?
The main phone number for HSHS Holy Family Hospital is (618) 664-1230, from Medicare's hospital records.
Call (618) 664-1230What is the address of HSHS Holy Family Hospital?
HSHS Holy Family Hospital is at 200 Health Care Dr, Greenville, IL 62246.
Directions (opens Google Maps)Does HSHS Holy Family Hospital have an emergency room?
Yes. HSHS Holy Family Hospital has an emergency department, according to Medicare data.
What is HSHS Holy Family Hospital's Medicare star rating?
HSHS Holy Family Hospital has an overall rating of 3 out of 5 stars from the Centers for Medicare & Medicaid Services (CMS). Star ratings come from CMS quality and safety measures, not patient reviews.
Quality and performance
Centers for Medicare & Medicaid Services · data as of July 2026
Patients treated and sent home from the emergency department at HSHS Holy Family Hospital spend a median of 1 hour 43 minutes there. That is 1 hour 12 minutes shorter than the average across Illinois hospitals (2 hours 55 minutes).
Source: CMS Hospital General Information and Timely & Effective Care. Wait times are a median over a past 12-month reporting period, not live data. Not affiliated with CMS or with HSHS Holy Family Hospital. For a medical emergency, call 911.
Compare ER waits across Illinois · How Illinois hospitals rank on star ratings · How we source this data · Something wrong on this page? Tell us
What patients say
CMS patient survey (HCAHPS) · 47 completed surveys · patients discharged Oct 2024 – Sep 2025
74% would definitely recommend it (U.S. average 71%). 86% rated it 9 or 10 out of 10.
The patient survey (HCAHPS) asks a random sample of adult patients about their recent hospital stay. CMS adjusts the results for the mix of patients and how the survey was done, so hospitals can be compared fairly. CMS gives a star rating only to hospitals with at least 100 completed surveys, so this hospital has answer percentages but no stars. These results come from fewer than 100 completed surveys, so CMS advises using them with caution. About the data.
Infections, complications and deaths
Centers for Medicare & Medicaid Services · compared with hospitals nationwide
Death rates within 30 days
| Patients treated for | This hospital | U.S. |
|---|---|---|
| Heart failure patients | 11.8% | 11.1% |
| Pneumonia patients | 15.8% | 15.2% |
| Hospital-wide, all conditions | 4.4% | 3.9% |
Risk-adjusted rates. CMS has not published a statistical better/worse comparison for these death rates in the current release, so small differences from the U.S. rate may be chance.
Other complications
None of the other safety indicators CMS compares was statistically better or worse than national.
All 3 complication measures
| Measure | This hospital | U.S. | CMS comparison |
|---|---|---|---|
| Pressure ulcers (bed sores)per 1,000 patients | 0.59 | 0.63 | Same as national |
| Falls in the hospital that caused a broken boneper 1,000 patients | 0.31 | 0.27 | Same as national |
| Collapsed lung caused by a medical procedureper 1,000 patients | 0.21 | 0.21 | Same as national |
"Better" or "worse" means CMS found the difference from the national benchmark statistically significant; most hospitals are "no different". Infection results compare the infections a hospital reported with the number predicted for a hospital of its size and type (a ratio below 1 means fewer than predicted). Death and complication rates are risk-adjusted for how sick patients were. Each death rate counts deaths within 30 days of a hospital stay, pooled over one to three years of Medicare patients depending on the measure. About the data.
Readmissions and return visits
Centers for Medicare & Medicaid Services · Medicare patients · Jul 2023 – Jun 2025
On the 1 readmission and return-visit measures CMS could compare, HSHS Holy Family Hospital was no different from the national rate or its expected level.
Back in the hospital within 30 days
| After a stay for | This hospital | U.S. | CMS comparison |
|---|---|---|---|
| Heart failure | 20.6% | 21.3% | Not compared |
| Pneumonia | 17.4% | 17.3% | Not compared |
Return trips after a stay or procedure
Medicare's readmission program
Excess readmission ratio: this hospital's predicted readmissions divided by the number expected for a typical hospital with the same patients. Above 1.00 means more readmissions than expected.
| Condition | Ratio | Patients | Readmissions |
|---|---|---|---|
| Heart failure | 0.988 | – | Fewer than expected |
| Pneumonia | 0.959 | – | Fewer than expected |
Readmission rates count Medicare patients who were admitted to any acute-care hospital within 30 days of leaving this one, adjusted for how sick they were. "Better" or "worse" means CMS found the difference from the national rate statistically significant; most hospitals are "no different". Return-day and outpatient-surgery measures compare the hospital with what CMS expected for its own patients. The Readmissions Reduction Program ratios are shown as CMS publishes them; whether a hospital's payments are reduced depends on how its ratios compare with similar hospitals, so a ratio above 1.00 alone doesn't mean a penalty. About the data.
Timely and effective care
Centers for Medicare & Medicaid Services · all patients unless noted · Oct 2024 – Sep 2025
HSHS Holy Family Hospital's emergency department is classed by CMS as low volume.
| Measure | This hospital | U.S.* |
|---|---|---|
| Sepsis: got all recommended early treatmentPatients with severe sepsis or septic shock who received every step of the recommended early care bundle. Higher is better. 28 patients. | 64% | 65% |
| Typical time in the ER before going homeMedian minutes from arrival to leaving, for ER patients sent home (not counting mental health patients or transfers). Lower is better. 327 patients. | 103 min | 162 min |
| Typical ER time for mental health patients sent homeMedian minutes from arrival to leaving. Lower is better. 15 patients. | 292 min | 257 min |
| Typical ER time for patients transferred to another facilityMedian minutes from arrival to leaving. Lower is better. 40 patients. | 310 min | 287 min |
| Patients who left the ER before being seenLower is better. 6,324 patients. | 0% | 2% |
| Health care workers vaccinated against fluHigher is better. 174 patients. | 67% | 78% |
| Discharged on two opioids, or an opioid and a benzodiazepinePatients sent home with prescriptions that raise the risk of overdose when combined. Lower is better. 60 patients. | 23% | 15% |
| Colonoscopy: right follow-up interval for average-risk patientsHigher is better. 13 patients. | 85% | 93% |
| Blood clot prevention givenHigher is better. 179 patients. | 98% | 90%* |
CMS publishes these process-of-care measures without a better/worse verdict, so the U.S. figure is shown for context; small differences, or results based on few patients, may not mean much. *Median of all hospitals CMS reports, where CMS publishes no national figure. About the data.
Medicare spending and payment programs
Centers for Medicare & Medicaid Services
The Hospital-Acquired Condition Reduction Program cuts Medicare payments by 1% for the quarter of hospitals with the worst scores. The Hospital Value-Based Purchasing Program withholds a small share of every hospital's Medicare payments and pays it back according to the total performance score. A spending ratio of 1.00 equals the national median; spending reflects prices, the services patients received and care after discharge, not quality. Some hospitals, such as critical access, children's and cancer hospitals, are not part of these programs. About the data.
Care after a stay at HSHS Holy Family Hospital
Medicare-certified providers near this hospital, with their CMS ratings. A hospital discharge planner can make the referral.
Skilled nursing facilities nearby
- 1.9mi Greenville Nursing & Rehab Greenville, IL · 90 beds Medicare overall 5 of 5 stars · Short-stay quality 2 of 5
- 14mi Montgomery Nursing & Rehab Center Hillsboro, IL · 110 beds Medicare overall 4 of 5 stars · Short-stay quality 2 of 5
- 16mi Vandalia Healthcare & Senior Living Vandalia, IL · 116 beds Medicare overall 1 of 5 stars · Short-stay quality 1 of 5
Skilled nursing ratings and inspections at Nursing Homes In Each State
Dialysis centers nearby See more
- 17mi DaVita Montgomery County DialysisHillsboro, IL
- 17mi DaVita Northgrove DialysisHighland, IL
- 20mi FMC - Breese DialysisBreese, IL
Home health agencies nearby See more
- 1.4mi Bond County Health DepartmentGreenville, IL · 84% would recommend
- 15mi Fayette County Health DeptVandalia, IL · 93% would recommend
Hospice care providers nearby See more
- 1.4mi Bond County Health DepartmentGreenville, IL Not rated
- 15mi Fayette County Health Department HospiceVandalia, IL Not rated
Source: CMS Care Compare. Distances are approximate.
Doctors at HSHS Holy Family Hospital
61 Medicare-enrolled doctors and other clinicians list this hospital as an affiliation, across 20 specialties.
Find doctors in Greenville
Medicare-enrolled specialists with a practice in Greenville, with addresses, phone numbers and the hospitals they work with.
What Medicare paid at HSHS Holy Family Hospital
Centers for Medicare & Medicaid Services · original Medicare patients · 2024
Average hospital charges and actual payments for the procedures Medicare patients most often had here, compared with the average for Illinois.
Hospital stays
| Stay | Stays | Avg billed | Avg payment (Medicare + patient) | vs state |
|---|---|---|---|---|
| Heart failure and shock with major complicationsDRG 291 | 17 | $21,670 | $11,159 | −5% |
| Simple pneumonia and pleurisy with major complicationsDRG 193 | 16 | $24,655 | $11,389 | −4% |
| Septicemia or severe sepsis without ventilator >96 hours with major complicationsDRG 871 | 16 | $26,973 | $14,780 | −16% |
Outpatient services
| Service | Services | Avg billed | Avg allowed |
|---|---|---|---|
| Level 1 Intraocular ProceduresAPC 5491 | 110 | $8,401 | $2,154 |
| Comprehensive Observation ServicesAPC 8011 | 45 | $12,303 | $2,489 |
Charges are the hospital's list prices; payments are what Medicare, the patient and any other insurer actually paid (for outpatient services, Medicare's allowed amount). Private insurance prices differ. "vs state" compares this hospital's average payment with the state average for the same stay. All procedure costs.
Size and finances
Medicare cost report · fiscal year ending Jun 2025
As reported by the hospital to CMS; not audited. Operating margin is income from patient care divided by net patient revenue and leaves out investment income and donations. Compare Illinois hospital finances.
Who owns HSHS Holy Family Hospital
Medicare enrollment and ownership records (PECOS)
Medicare lists the hospital's legal name as Hshs Holy Family Hospital Inc, a non-profit organization.
114 doctors and other clinicians list HSHS Holy Family Hospital as a hospital affiliation in Medicare's clinician directory.
Organizations with 5% or more ownership (directly or through other companies), partnership interests or operational control, as the hospital reported them to Medicare. Records can lag behind recent sales. Individuals are not listed. Who owns America's hospitals.
Non-profit finances
IRS Form 990 · tax year ending Jun 2023 · Hshs Holy Family Hospital Inc (EIN 37-0792770)
As filed with the IRS by Hshs Holy Family Hospital Inc. Matched by name and address, so check the filing to confirm it's the right organization. See the full Form 990 filings · Non-profit hospital finances.
The area around HSHS Holy Family Hospital
HRSA shortage designations and BLS pay data
Primary care: Parts of Bond are federally designated health professional shortage areas (1 designation). Highest shortage score 15.
Mental health: Bond is a federally designated health professional shortage area. Highest shortage score 16.
Dental: Parts of Bond are federally designated health professional shortage areas (1 designation). Highest shortage score 15.
Nurse pay: registered nurses in Illinois earn a median $95,990 a year. Healthcare salaries in Illinois.
Shortage areas are designated by the Health Resources and Services Administration where there are too few primary care, mental health or dental providers for the population; scores run from 0 to 25 for primary and mental health care and 0 to 26 for dental care, higher meaning greater need. Illinois shortage areas
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Cite this data
Writing about HSHS Holy Family Hospital? You're welcome to quote these figures. They are free to use under CC BY 4.0: please credit HospitalsInEachState.com and link to this page.