facebook tracking Arkansas Heart Hospital, Little Rock, AR: ER Visit 3h 58m

Arkansas Heart Hospital, Little Rock, AR

1701 S Shackleford Rd, Little Rock, AR 72211Pulaski County

Acute care hospital 112 beds (Medicare cost report FY2024) Emergency room

Independent directory · data from CMS, not from this hospital

Arkansas Heart Hospital is a for-profit acute care hospital in Little Rock, Arkansas, with an emergency department. According to HospitalsInEachState.com's analysis of the July 2026 CMS release, patients treated and sent home spend a median of 3 hr 58 min in its emergency department, 1 hr 39 min longer than the average across Arkansas hospitals (2 hr 19 min). Medicare rates it 3 out of 5 stars overall, and patients give it 4 out of 5 in the Medicare patient survey.

Visiting Arkansas Heart Hospital

Address 1701 S Shackleford Rd
Little Rock, AR 72211
County: Pulaski
Directions Apple Maps Call (501) 219-7000
Emergency room Yes. For patients treated and sent home, the median ER visit here lasts 3 hr 58 min (average across AR hospitals: 2 hr 19 min). Medicare's median time in the ER for patients treated and sent home; not a live wait. ER times across AR
What to bring
  • Photo ID and your insurance, Medicare or Medicaid card
  • A list of your medicines, doses and allergies
  • Your doctor's name and phone number
  • A phone charger
Visiting hours and parking vary: call ahead.

Official links: Website for Arkansas Heart Hospital (opens the hospital's site)

Quick answers about Arkansas Heart Hospital

How long is the ER wait at Arkansas Heart Hospital?

CMS doesn't publish live wait times. Over the 12 months CMS reported, patients treated and sent home spent a median of 3 hr 58 min in the Arkansas Heart Hospital emergency room (the average across Arkansas hospitals is 2 hr 19 min). 3% of ER patients left before being seen. For tonight's wait, check the hospital's website (opens the hospital's own site) or call (501) 219-7000. In an emergency, call 911.

What is the phone number for Arkansas Heart Hospital?

The main phone number for Arkansas Heart Hospital is (501) 219-7000, from Medicare's hospital records.

Call (501) 219-7000
What is the address of Arkansas Heart Hospital?

Arkansas Heart Hospital is at 1701 S Shackleford Rd, Little Rock, AR 72211.

Directions (opens Google Maps)
Does Arkansas Heart Hospital have an emergency room?

Yes. Arkansas Heart Hospital has an emergency department, according to Medicare data.

What is Arkansas Heart Hospital's Medicare star rating?

Arkansas Heart Hospital has an overall rating of 3 out of 5 stars from the Centers for Medicare & Medicaid Services (CMS). Star ratings come from CMS quality and safety measures, not patient reviews.

Quality and performance

Centers for Medicare & Medicaid Services · data as of July 2026

Patients treated and sent home from the emergency department at Arkansas Heart Hospital spend a median of 3 hours 58 minutes there. That is 1 hour 39 minutes longer than the average across Arkansas hospitals (2 hours 19 minutes).

CMS rating ★★★★★ 3/5
Left before seen 3%
ER volume low
Type Acute Care
Ownership For-profit

Source: CMS Hospital General Information and Timely & Effective Care. Wait times are a median over a past 12-month reporting period, not live data. Not affiliated with CMS or with Arkansas Heart Hospital. For a medical emergency, call 911.

Compare ER waits across Arkansas · How Arkansas hospitals rank on star ratings · How we source this data · Something wrong on this page? Tell us

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What patients say

CMS patient survey (HCAHPS) · 397 completed surveys · patients discharged Oct 2024 – Sep 2025

Patients gave Arkansas Heart Hospital a 4-star patient experience rating out of 5. 87% would definitely recommend it (U.S. average 71%). 87% rated it 9 or 10 out of 10.

Patient star rating ★★★★★ 4 out of 5
Would definitely recommend 87% U.S. 71% · AR 71%
Rated 9 or 10 of 10 87% U.S. 72% · AR 73%
Survey response rate 35% of patients surveyed
Nurse communicationDid nurses treat you with courtesy and respect, listen carefully and explain things clearly?
★★★★★
86% always · 2% sometimes or never · U.S. 80% always
Doctor communicationDid doctors treat you with courtesy and respect, listen carefully and explain things clearly?
★★★★★
85% always · 4% sometimes or never · U.S. 80% always
Communication about medicinesBefore giving you a new medicine, did staff tell you what it was for and its possible side effects?
★★★★★
69% always · 15% sometimes or never · U.S. 62% always
Discharge informationDid staff talk with you about help you would need at home and symptoms to watch for?
★★★★★
84% yes · 16% no · U.S. 86% yes
CleanlinessHow often were your room and bathroom kept clean?
★★★★★
80% always · 6% sometimes or never · U.S. 74% always
Quiet at nightHow often was the area around your room quiet at night?
★★★★★
68% always · 5% sometimes or never · U.S. 60% always
Overall hospital ratingUsing any number from 0 to 10, what number would you use to rate this hospital?
★★★★★
87% 9 or 10 · 4% 6 or lower · U.S. 72% 9 or 10
Would recommendWould you recommend this hospital to your friends and family?
★★★★★
87% definitely yes · 3% no · U.S. 71% definitely yes

The patient survey (HCAHPS) asks a random sample of adult patients about their recent hospital stay. CMS adjusts the results for the mix of patients and how the survey was done, so hospitals can be compared fairly. About the data.

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Infections, complications and deaths

Centers for Medicare & Medicaid Services · compared with hospitals nationwide

Arkansas Heart Hospital was no different from the national benchmark on all 3 hospital-acquired infections CMS could compare. Its rate of serious complications was same as national.

Hospital-acquired infections

Central line-associated bloodstream infections (CLABSI)Bloodstream infections in patients with a central IV line, in ICUs and select wards.
Same as national 1 infections vs 4 predicted · ratio 0.25
Catheter-associated urinary tract infections (CAUTI)Urinary tract infections in patients with a urinary catheter, in ICUs and select wards.
Same as national 5 infections vs 3 predicted · ratio 1.69
C. diff intestinal infectionsClostridioides difficile infections, a bacteria that causes severe diarrhea, often after antibiotics.
Same as national 6 infections vs 9.9 predicted · ratio 0.61

Serious complications

Serious complications (CMS PSI 90)Combines patient safety problems such as falls with fractures, bed sores, collapsed lungs, blood clots and infections after surgery. 1.00 is the national value; lower is better.
Same as national Ratio 1.01

Death rates within 30 days

Patients treated forThis hospitalU.S.
Heart attack patients 11.5% 11.9%
Heart failure patients 10.3% 11.1%
Pneumonia patients 13.3% 15.2%
COPD patients 7.1% 8.6%
Coronary bypass (CABG) surgery patients 2.8% 2.4%
Hospital-wide, all conditions 4.1% 3.9%

Risk-adjusted rates. CMS has not published a statistical better/worse comparison for these death rates in the current release, so small differences from the U.S. rate may be chance.

Other complications

None of the other safety indicators CMS compares was statistically better or worse than national.

All 11 complication measures
MeasureThis hospitalU.S.CMS comparison
Deaths among surgical patients with serious treatable complicationsper 1,000 patients 203.33 173.3 Same as national
Pressure ulcers (bed sores)per 1,000 patients 0.27 0.63 Same as national
Falls in the hospital that caused a broken boneper 1,000 patients 0.24 0.27 Same as national
Collapsed lung caused by a medical procedureper 1,000 patients 0.19 0.21 Same as national
Bleeding or blood clot under the skin after surgeryper 1,000 patients 3.47 2.34 Same as national
Kidney injury needing dialysis after surgeryper 1,000 patients 2.11 1.67 Same as national
Respiratory failure after surgeryper 1,000 patients 10.12 9.42 Same as national
Blood clots in the lungs or legs after surgeryper 1,000 patients 3.49 3.52 Same as national
Bloodstream infection (sepsis) after surgeryper 1,000 patients 7.43 5.27 Same as national
Surgical wound splitting openper 1,000 patients 1.76 1.77 Same as national
Accidental cuts or tears during abdominal surgeryper 1,000 patients 1.03 1.06 Same as national

"Better" or "worse" means CMS found the difference from the national benchmark statistically significant; most hospitals are "no different". Infection results compare the infections a hospital reported with the number predicted for a hospital of its size and type (a ratio below 1 means fewer than predicted), for Oct 2024 – Sep 2025. Death and complication rates are risk-adjusted for how sick patients were. Each death rate counts deaths within 30 days of a hospital stay, pooled over one to three years of Medicare patients depending on the measure. About the data.

Readmissions and return visits

Centers for Medicare & Medicaid Services · Medicare patients · Jul 2023 – Jun 2025

On the 1 readmission and return-visit measures CMS could compare, Arkansas Heart Hospital was no different from the national rate or its expected level.

Back in the hospital within 30 days

After a stay forThis hospitalU.S.CMS comparison
Heart attack 14% 14.4% Not compared
Heart failure 20.3% 21.3% Not compared
Pneumonia 18.1% 17.3% Not compared
Heart bypass surgery (CABG) 8.7% 11% Not compared

Return trips after a stay or procedure

Extra days back in hospital after heart attackDays spent back in the ER, under observation or readmitted within 30 days, per 100 discharges, compared with what was expected.
Not compared +2 days per 100 discharges vs expected · U.S. +4.2
Extra days back in hospital after heart failureDays spent back in the ER, under observation or readmitted within 30 days, per 100 discharges, compared with what was expected.
Not compared +16.8 days per 100 discharges vs expected · U.S. +1.3
Extra days back in hospital after pneumoniaDays spent back in the ER, under observation or readmitted within 30 days, per 100 discharges, compared with what was expected.
Not compared +16.6 days per 100 discharges vs expected · U.S. +3.9
Hospital visits after outpatient surgeryUnplanned visits within 7 days of same-day surgery, as a ratio to the number expected (1.00 = expected).
As expected 1.10 1.00 = expected · U.S. 1.00

Medicare's readmission program

Excess readmission ratio: this hospital's predicted readmissions divided by the number expected for a typical hospital with the same patients. Above 1.00 means more readmissions than expected. 2 of 5 conditions are above 1.00.

ConditionRatioPatientsReadmissions
Pneumonia 1.134 175 More than expected
Heart failure 1.079 509 More than expected
Heart bypass surgery 0.984 539 Fewer than expected
COPD 0.978 – Fewer than expected
Heart attack 0.973 395 Fewer than expected

Readmission rates count Medicare patients who were admitted to any acute-care hospital within 30 days of leaving this one, adjusted for how sick they were. "Better" or "worse" means CMS found the difference from the national rate statistically significant; most hospitals are "no different". Return-day and outpatient-surgery measures compare the hospital with what CMS expected for its own patients. The Readmissions Reduction Program ratios are shown as CMS publishes them; whether a hospital's payments are reduced depends on how its ratios compare with similar hospitals, so a ratio above 1.00 alone doesn't mean a penalty. About the data.

Timely and effective care

Centers for Medicare & Medicaid Services · all patients unless noted · Oct 2024 – Sep 2025

Arkansas Heart Hospital's emergency department is classed by CMS as low volume.

MeasureThis hospitalU.S.*
Sepsis: got all recommended early treatmentPatients with severe sepsis or septic shock who received every step of the recommended early care bundle. Higher is better. 59 patients. 56% 65%
Typical time in the ER before going homeMedian minutes from arrival to leaving, for ER patients sent home (not counting mental health patients or transfers). Lower is better. 394 patients. 238 min 162 min
Typical ER time for patients transferred to another facilityMedian minutes from arrival to leaving. Lower is better. 16 patients. 380 min 287 min
Patients who left the ER before being seenLower is better. 10,174 patients. 3% 2%
Health care workers vaccinated against fluHigher is better. 1,116 patients. 53% 78%
Discharged on two opioids, or an opioid and a benzodiazepinePatients sent home with prescriptions that raise the risk of overdose when combined. Lower is better. 1,505 patients. 13% 15%
Blood clot prevention givenHigher is better. 3,637 patients. 42% 90%*

CMS publishes these process-of-care measures without a better/worse verdict, so the U.S. figure is shown for context; small differences, or results based on few patients, may not mean much. *Median of all hospitals CMS reports, where CMS publishes no national figure. About the data.

Medicare spending and payment programs

Centers for Medicare & Medicaid Services

Hospital-acquired conditions · FY 2026
1% payment cut
Ranked in the worst-performing quarter of hospitals on infections and patient-safety problems, so Medicare cut its payments by 1% for the year. 719 of 3,012 hospitals were penalized.
Medicare spending per patient
0.94
6% less than the national median per hospital stay (about $25,772 vs $27,417), counting Medicare spending from 3 days before admission to 30 days after discharge.

The Hospital-Acquired Condition Reduction Program cuts Medicare payments by 1% for the quarter of hospitals with the worst scores. The Hospital Value-Based Purchasing Program withholds a small share of every hospital's Medicare payments and pays it back according to the total performance score. A spending ratio of 1.00 equals the national median; spending reflects prices, the services patients received and care after discharge, not quality. Some hospitals, such as critical access, children's and cancer hospitals, are not part of these programs. About the data.

Care after a stay at Arkansas Heart Hospital

Medicare-certified providers near this hospital, with their CMS ratings. A hospital discharge planner can make the referral.

Skilled nursing facilities nearby

Skilled nursing ratings and inspections at Nursing Homes In Each State

Dialysis centers nearby See more

Home health agencies nearby See more

Hospice care providers nearby See more

Source: CMS Care Compare. Distances are approximate.

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Doctors at Arkansas Heart Hospital

72 Medicare-enrolled doctors and other clinicians list this hospital as an affiliation, across 17 specialties.

See all 72 clinicians

Find doctors in Little Rock

Medicare-enrolled specialists with a practice in Little Rock, with addresses, phone numbers and the hospitals they work with.

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What Medicare paid at Arkansas Heart Hospital

Centers for Medicare & Medicaid Services · original Medicare patients · 2024

Average hospital charges and actual payments for the procedures Medicare patients most often had here, compared with the average for Arkansas.

Hospital stays

Outpatient services

ServiceServicesAvg billedAvg allowed
Level 1 Endovascular ProceduresAPC 5191 2,540 $7,615 $2,725
Level 3 Endovascular ProceduresAPC 5193 727 $26,662 $9,179
Level 3 Electrophysiologic ProceduresAPC 5213 389 $66,033 $19,640
Level 4 Endovascular ProceduresAPC 5194 205 $46,182 $14,353
Comprehensive Observation ServicesAPC 8011 176 $6,296 $2,291

Charges are the hospital's list prices; payments are what Medicare, the patient and any other insurer actually paid (for outpatient services, Medicare's allowed amount). Private insurance prices differ. "vs state" compares this hospital's average payment with the state average for the same stay. All procedure costs.

Size and finances

Medicare cost report · fiscal year ending Sep 2024

Beds
112
Reported to Medicare, FY2024
Employees
1,152
Full-time equivalent
Discharges
4,680
Inpatient stays a year
Patient revenue
$207.6 million
Net of discounts
Operating margin
3.7%
On patient care
Bad debt
$14.0 million
Unpaid patient bills

As reported by the hospital to CMS; not audited. Operating margin is income from patient care divided by net patient revenue and leaves out investment income and donations. Compare Arkansas hospital finances.

Who owns Arkansas Heart Hospital

Medicare enrollment and ownership records (PECOS)

Medicare lists the hospital's legal name as Arkansas Heart Hospital LLC, a for-profit organization, incorporated 1995.

Ar-med LLC Limited partner · 96.4% · since 2011
Murphy Heart Med Inc. Limited partner · 3.6% · since 2014 For-profit

161 doctors and other clinicians list Arkansas Heart Hospital as a hospital affiliation in Medicare's clinician directory.

Organizations with 5% or more ownership (directly or through other companies), partnership interests or operational control, as the hospital reported them to Medicare. Records can lag behind recent sales. Individuals are not listed. Who owns America's hospitals.

The area around Arkansas Heart Hospital

HRSA shortage designations and BLS pay data

Primary care: Parts of Pulaski are federally designated health professional shortage areas (1 designation). Highest shortage score 16.

Dental: Parts of Pulaski are federally designated health professional shortage areas (1 designation). Highest shortage score 17.

Nurse pay: registered nurses in Arkansas earn a median $78,940 a year. Healthcare salaries in Arkansas.

Shortage areas are designated by the Health Resources and Services Administration where there are too few primary care, mental health or dental providers for the population; scores run from 0 to 25 for primary and mental health care and 0 to 26 for dental care, higher meaning greater need. Arkansas shortage areas

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Cite this data

Writing about Arkansas Heart Hospital? You're welcome to quote these figures. They are free to use under CC BY 4.0: please credit HospitalsInEachState.com and link to this page.

Figures as of the July 2026 CMS release Updated automatically when CMS publishes new data Permanent link: hospitalsineachstate.com/hospitals/arkansas/little-rock/arkansas-heart-hospital/1701-s-shackleford-rd/

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