Source: CMS Care Compare, July 2026 releaseER figures are medians, not live waitsAbout the data
Visiting Baptist Health Medical Center Heber Spings
Heber Springs, AR 72543
County: Cleburne Directions Apple Maps Call (501) 887-3000
- Photo ID and your insurance, Medicare or Medicaid card
- A list of your medicines, doses and allergies
- Your doctor's name and phone number
- A phone charger
Official links: Website for Baptist Health Medical Center Heber Spings (opens the hospital's site)
Nearby hospitals
- 24mi White County Medical Center Searcy, AR · Emergency room · median ER visit 3 hr 2 min Call White County Medical Center Directions to White County Medical Center (Google Maps) Details for White County Medical Center
- 25mi Stone County Medical Center Mountain View, AR · Emergency room · median ER visit 1 hr 58 min Call Stone County Medical Center Directions to Stone County Medical Center (Google Maps) Details for Stone County Medical Center
- 26mi Ozark Health Clinton, AR · Emergency room · median ER visit 2 hr 12 min Call Ozark Health Directions to Ozark Health (Google Maps) Details for Ozark Health
Quick answers about Baptist Health Medical Center Heber Spings
How long is the ER wait at Baptist Health Medical Center Heber Spings?
CMS doesn't publish live wait times. Over the 12 months CMS reported, patients treated and sent home spent a median of 1 hr 50 min in the Baptist Health Medical Center Heber Spings emergency room (the average across Arkansas hospitals is 2 hr 19 min). 1% of ER patients left before being seen. For tonight's wait, check the hospital's website (opens the hospital's own site) or call (501) 887-3000. In an emergency, call 911.
What is the phone number for Baptist Health Medical Center Heber Spings?
The main phone number for Baptist Health Medical Center Heber Spings is (501) 887-3000, from Medicare's hospital records.
Call (501) 887-3000What is the address of Baptist Health Medical Center Heber Spings?
Baptist Health Medical Center Heber Spings is at 1800 By Pass Rd, Heber Springs, AR 72543.
Directions (opens Google Maps)Does Baptist Health Medical Center Heber Spings have an emergency room?
Yes. Baptist Health Medical Center Heber Spings has an emergency department, according to Medicare data.
What is Baptist Health Medical Center Heber Spings' Medicare star rating?
Baptist Health Medical Center Heber Spings has an overall rating of 3 out of 5 stars from the Centers for Medicare & Medicaid Services (CMS). Star ratings come from CMS quality and safety measures, not patient reviews.
Quality and performance
Centers for Medicare & Medicaid Services · data as of July 2026
Patients treated and sent home from the emergency department at Baptist Health Medical Center Heber Spings spend a median of 1 hour 50 minutes there. That is 29 minutes shorter than the average across Arkansas hospitals (2 hours 19 minutes).
Source: CMS Hospital General Information and Timely & Effective Care. Wait times are a median over a past 12-month reporting period, not live data. Not affiliated with CMS or with Baptist Health Medical Center Heber Spings. For a medical emergency, call 911.
Compare ER waits across Arkansas · How Arkansas hospitals rank on star ratings · Other Critical Access hospitals in Arkansas · How we source this data · Something wrong on this page? Tell us
What patients say
CMS patient survey (HCAHPS) · 58 completed surveys · patients discharged Oct 2024 – Sep 2025
79% would definitely recommend it (U.S. average 71%). 78% rated it 9 or 10 out of 10.
The patient survey (HCAHPS) asks a random sample of adult patients about their recent hospital stay. CMS adjusts the results for the mix of patients and how the survey was done, so hospitals can be compared fairly. CMS gives a star rating only to hospitals with at least 100 completed surveys, so this hospital has answer percentages but no stars. These results come from fewer than 100 completed surveys, so CMS advises using them with caution. About the data.
Infections, complications and deaths
Centers for Medicare & Medicaid Services · compared with hospitals nationwide
Death rates within 30 days
| Patients treated for | This hospital | U.S. |
|---|---|---|
| Heart failure patients | 14.0% | 11.1% |
| Pneumonia patients | 14.8% | 15.2% |
| Hospital-wide, all conditions | 3.5% | 3.9% |
Risk-adjusted rates. CMS has not published a statistical better/worse comparison for these death rates in the current release, so small differences from the U.S. rate may be chance.
"Better" or "worse" means CMS found the difference from the national benchmark statistically significant; most hospitals are "no different". Infection results compare the infections a hospital reported with the number predicted for a hospital of its size and type (a ratio below 1 means fewer than predicted). Death and complication rates are risk-adjusted for how sick patients were. Each death rate counts deaths within 30 days of a hospital stay, pooled over one to three years of Medicare patients depending on the measure. About the data.
Readmissions and return visits
Centers for Medicare & Medicaid Services · Medicare patients · Jul 2023 – Jun 2025
On the 2 readmission and return-visit measures CMS could compare, Baptist Health Medical Center Heber Spings was no different from the national rate or its expected level.
Back in the hospital within 30 days
| After a stay for | This hospital | U.S. | CMS comparison |
|---|---|---|---|
| Heart failure | 21.3% | 21.3% | Not compared |
| Pneumonia | 16.6% | 17.3% | Not compared |
Return trips after a stay or procedure
Readmission rates count Medicare patients who were admitted to any acute-care hospital within 30 days of leaving this one, adjusted for how sick they were. "Better" or "worse" means CMS found the difference from the national rate statistically significant; most hospitals are "no different". Return-day and outpatient-surgery measures compare the hospital with what CMS expected for its own patients. The Readmissions Reduction Program ratios are shown as CMS publishes them; whether a hospital's payments are reduced depends on how its ratios compare with similar hospitals, so a ratio above 1.00 alone doesn't mean a penalty. About the data.
Timely and effective care
Centers for Medicare & Medicaid Services · all patients unless noted · Oct 2024 – Sep 2025
Baptist Health Medical Center Heber Spings's emergency department is classed by CMS as low volume.
| Measure | This hospital | U.S. |
|---|---|---|
| Sepsis: got all recommended early treatmentPatients with severe sepsis or septic shock who received every step of the recommended early care bundle. Higher is better. 11 patients. | 64% | 65% |
| Stroke: brain scan read within 45 minutes of ER arrivalPatients arriving with stroke symptoms whose head CT or MRI was interpreted within 45 minutes. Higher is better. 19 patients. | 74% | 69% |
| Typical time in the ER before going homeMedian minutes from arrival to leaving, for ER patients sent home (not counting mental health patients or transfers). Lower is better. 310 patients. | 110 min | 162 min |
| Typical ER time for mental health patients sent homeMedian minutes from arrival to leaving. Lower is better. 14 patients. | 232 min | 257 min |
| Typical ER time for patients transferred to another facilityMedian minutes from arrival to leaving. Lower is better. 54 patients. | 246 min | 287 min |
| Patients who left the ER before being seenLower is better. 10,488 patients. | 1% | 2% |
| Health care workers vaccinated against fluHigher is better. 216 patients. | 72% | 78% |
| Discharged on two opioids, or an opioid and a benzodiazepinePatients sent home with prescriptions that raise the risk of overdose when combined. Lower is better. 117 patients. | 19% | 15% |
| Colonoscopy: right follow-up interval for average-risk patientsHigher is better. 41 patients. | 95% | 93% |
CMS publishes these process-of-care measures without a better/worse verdict, so the U.S. figure is shown for context; small differences, or results based on few patients, may not mean much. About the data.
Care after a stay at Baptist Health Medical Center Heber Spings
Medicare-certified providers near this hospital, with their CMS ratings. A hospital discharge planner can make the referral.
Skilled nursing facilities nearby
- 0.8mi Southridge Village Nursing and Rehab Heber Springs, AR · 122 beds Medicare overall 5 of 5 stars · Short-stay quality 4 of 5
- 2.0mi The Springs of Greers Ferry Heber Springs, AR · 140 beds Medicare overall 4 of 5 stars · Short-stay quality 2 of 5
- 17mi The Springs of Fairfield Bay Fairfield Bay, AR · 55 beds Medicare overall 3 of 5 stars · Short-stay quality 4 of 5
Skilled nursing ratings and inspections at Nursing Homes In Each State
Dialysis centers nearby See more
- 24mi DaVita Searcy DialysisSearcy, AR
Home health agencies nearby See more
- 3.1mi Baptist Health Home Health - Heber SpringsHeber Springs, AR · 88% would recommend
- 24mi Adoration Home HealthMountain View, AR · 79% would recommend
- 24mi UAMS Health-Home HealthSearcy, AR · 82% would recommend
Hospice care providers nearby See more
- 24mi Elite HospiceSearcy, AR · 83% would recommend
Source: CMS Care Compare. Distances are approximate.
Doctors at Baptist Health Medical Center Heber Spings
113 Medicare-enrolled doctors and other clinicians list this hospital as an affiliation, across 20 specialties.
Find doctors in Heber Springs
Medicare-enrolled specialists with a practice in Heber Springs, with addresses, phone numbers and the hospitals they work with.
Federal rules require hospitals to publish their prices, including the rates they've negotiated with each insurer and their cash prices. Baptist Health Medical Center Heber Spings lists them here:
From the hospital's price transparency file (www.baptist-health.com/cms-hpt.txt), checked Oct 31, 2026. For an estimate of what you'll pay, ask the hospital or your insurer; Medicare's averages are on our procedure cost pages.
Size and finances
Medicare cost report · fiscal year ending Dec 2024
As reported by the hospital to CMS; not audited. Operating margin is income from patient care divided by net patient revenue and leaves out investment income and donations. Compare Arkansas hospital finances.
Who owns Baptist Health Medical Center Heber Spings
Medicare enrollment and ownership records (PECOS)
Medicare lists the hospital's legal name as Baptist Health, a non-profit organization, incorporated 1920.
192 doctors and other clinicians list Baptist Health Medical Center Heber Spings as a hospital affiliation in Medicare's clinician directory.
Organizations with 5% or more ownership (directly or through other companies), partnership interests or operational control, as the hospital reported them to Medicare. Records can lag behind recent sales. Individuals are not listed. Who owns America's hospitals.
Non-profit finances
IRS Form 990 · tax year ending Dec 2023 · Baptist Health (EIN 71-0236856)
As filed with the IRS by Baptist Health, which also files for 5 other hospitals listed here, so the figures cover more than this hospital. Matched by name and address, so check the filing to confirm it's the right organization. See the full Form 990 filings · Non-profit hospital finances.
The area around Baptist Health Medical Center Heber Spings
HRSA shortage designations and BLS pay data
Primary care: Parts of Cleburne are federally designated health professional shortage areas (1 designation). Highest shortage score 16.
Mental health: Parts of Cleburne are federally designated health professional shortage areas (1 designation). Highest shortage score 18.
Dental: Parts of Cleburne are federally designated health professional shortage areas (1 designation). Highest shortage score 11.
Nurse pay: registered nurses in Arkansas earn a median $78,940 a year. Healthcare salaries in Arkansas.
Shortage areas are designated by the Health Resources and Services Administration where there are too few primary care, mental health or dental providers for the population; scores run from 0 to 25 for primary and mental health care and 0 to 26 for dental care, higher meaning greater need. Arkansas shortage areas
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Cite this data
Writing about Baptist Health Medical Center Heber Spings? You're welcome to quote these figures. They are free to use under CC BY 4.0: please credit HospitalsInEachState.com and link to this page.