facebook tracking Dale Medical Center, Ozark, AL: ER Visit 2h 28m

Dale Medical Center, Ozark, AL

126 Hospital Ave, Ozark, AL 36360Dale County

Acute care hospital 77 beds (Medicare cost report FY2024) Emergency room

Independent directory · data from CMS, not from this hospital

Dale Medical Center is a public acute care hospital in Ozark, Alabama, with an emergency department. According to HospitalsInEachState.com's analysis of the July 2026 CMS release, patients treated and sent home spend a median of 2 hr 28 min in its emergency department, about the same as the average across Alabama hospitals (2 hr 32 min).

In a mental health crisis? Free, 24/7 Suicide & Crisis Lifeline. Emergency? Call 911.
Median ER visit 2 hr 28 min treated & sent home −4 min vs AL hospitals' avg
Medicare star ratingNot ratedReason below
Beds77Medicare cost report FY2024

CMS did not publish an overall star rating for this hospital; hospitals that report too few quality measures are not rated.

Source: CMS Care Compare, July 2026 releaseER figures are medians, not live waitsAbout the data

Visiting Dale Medical Center

Address 126 Hospital Ave
Ozark, AL 36360
County: Dale
Directions Apple Maps Call (334) 774-2601
Emergency room Yes. For patients treated and sent home, the median ER visit here lasts 2 hr 28 min (average across AL hospitals: 2 hr 32 min). Medicare's median time in the ER for patients treated and sent home; not a live wait. ER times across AL
What to bring
  • Photo ID and your insurance, Medicare or Medicaid card
  • A list of your medicines, doses and allergies
  • Your doctor's name and phone number
  • A phone charger
Visiting hours and parking vary: call ahead.

Official links: Website for Dale Medical Center (opens the hospital's site)

Quick answers about Dale Medical Center

How long is the ER wait at Dale Medical Center?

CMS doesn't publish live wait times. Over the 12 months CMS reported, patients treated and sent home spent a median of 2 hr 28 min in the Dale Medical Center emergency room (the average across Alabama hospitals is 2 hr 32 min). 2% of ER patients left before being seen. For tonight's wait, check the hospital's website (opens the hospital's own site) or call (334) 774-2601. In an emergency, call 911.

What is the phone number for Dale Medical Center?

The main phone number for Dale Medical Center is (334) 774-2601, from Medicare's hospital records.

Call (334) 774-2601
What is the address of Dale Medical Center?

Dale Medical Center is at 126 Hospital Ave, Ozark, AL 36360.

Directions (opens Google Maps)
Does Dale Medical Center have an emergency room?

Yes. Dale Medical Center has an emergency department, according to Medicare data.

Quality and performance

Centers for Medicare & Medicaid Services · data as of July 2026

Patients treated and sent home from the emergency department at Dale Medical Center spend a median of 2 hours 28 minutes there. That is about the same as the average across Alabama hospitals (2 hours 32 minutes).

Left before seen 2%
ER volume low
Type Acute Care
Ownership Government

Source: CMS Hospital General Information and Timely & Effective Care. Wait times are a median over a past 12-month reporting period, not live data. Not affiliated with CMS or with Dale Medical Center. For a medical emergency, call 911.

Compare ER waits across Alabama · How we source this data · Something wrong on this page? Tell us

Advertisement

What patients say

CMS patient survey (HCAHPS) · 62 completed surveys · patients discharged Oct 2024 – Sep 2025

73% would definitely recommend it (U.S. average 71%). 72% rated it 9 or 10 out of 10.

Would definitely recommend 73% U.S. 71% · AL 71%
Rated 9 or 10 of 10 72% U.S. 72% · AL 70%
Survey response rate 14% of patients surveyed
Nurse communicationDid nurses treat you with courtesy and respect, listen carefully and explain things clearly?
77% always · 5% sometimes or never · U.S. 80% always
Doctor communicationDid doctors treat you with courtesy and respect, listen carefully and explain things clearly?
82% always · 2% sometimes or never · U.S. 80% always
Communication about medicinesBefore giving you a new medicine, did staff tell you what it was for and its possible side effects?
63% always · 13% sometimes or never · U.S. 62% always
Discharge informationDid staff talk with you about help you would need at home and symptoms to watch for?
86% yes · 14% no · U.S. 86% yes
CleanlinessHow often were your room and bathroom kept clean?
84% always · 4% sometimes or never · U.S. 74% always
Quiet at nightHow often was the area around your room quiet at night?
78% always · 1% sometimes or never · U.S. 60% always
Overall hospital ratingUsing any number from 0 to 10, what number would you use to rate this hospital?
72% 9 or 10 · 12% 6 or lower · U.S. 72% 9 or 10
Would recommendWould you recommend this hospital to your friends and family?
73% definitely yes · 10% no · U.S. 71% definitely yes

The patient survey (HCAHPS) asks a random sample of adult patients about their recent hospital stay. CMS adjusts the results for the mix of patients and how the survey was done, so hospitals can be compared fairly. CMS gives a star rating only to hospitals with at least 100 completed surveys, so this hospital has answer percentages but no stars. These results come from fewer than 100 completed surveys, so CMS advises using them with caution. About the data.

Advertisement

Infections, complications and deaths

Centers for Medicare & Medicaid Services · compared with hospitals nationwide

Dale Medical Center was no different from the national benchmark on the one hospital-acquired infection CMS could compare. Its rate of serious complications was same as national.

Hospital-acquired infections

C. diff intestinal infectionsClostridioides difficile infections, a bacteria that causes severe diarrhea, often after antibiotics.
Same as national 1 infections vs 2.6 predicted · ratio 0.39

Serious complications

Serious complications (CMS PSI 90)Combines patient safety problems such as falls with fractures, bed sores, collapsed lungs, blood clots and infections after surgery. 1.00 is the national value; lower is better.
Same as national Ratio 1.16

Death rates within 30 days

Patients treated forThis hospitalU.S.
Pneumonia patients 14.8% 15.2%
Hospital-wide, all conditions 6.3% 3.9%

Risk-adjusted rates. CMS has not published a statistical better/worse comparison for these death rates in the current release, so small differences from the U.S. rate may be chance.

Other complications

None of the other safety indicators CMS compares was statistically better or worse than national.

All 7 complication measures
MeasureThis hospitalU.S.CMS comparison
Pressure ulcers (bed sores)per 1,000 patients 0.56 0.63 Same as national
Falls in the hospital that caused a broken boneper 1,000 patients 0.27 0.27 Same as national
Collapsed lung caused by a medical procedureper 1,000 patients 0.21 0.21 Same as national
Bleeding or blood clot under the skin after surgeryper 1,000 patients 2.33 2.34 Same as national
Respiratory failure after surgeryper 1,000 patients 16.47 9.42 Same as national
Blood clots in the lungs or legs after surgeryper 1,000 patients 3.47 3.52 Same as national
Accidental cuts or tears during abdominal surgeryper 1,000 patients 1.04 1.06 Same as national

"Better" or "worse" means CMS found the difference from the national benchmark statistically significant; most hospitals are "no different". Infection results compare the infections a hospital reported with the number predicted for a hospital of its size and type (a ratio below 1 means fewer than predicted), for Oct 2024 – Sep 2025. Death and complication rates are risk-adjusted for how sick patients were. Each death rate counts deaths within 30 days of a hospital stay, pooled over one to three years of Medicare patients depending on the measure. About the data.

Readmissions and return visits

Centers for Medicare & Medicaid Services · Medicare patients · Jul 2023 – Jun 2025

On the 1 readmission and return-visit measures CMS could compare, Dale Medical Center was no different from the national rate or its expected level.

Back in the hospital within 30 days

After a stay forThis hospitalU.S.CMS comparison
Heart failure 20.6% 21.3% Not compared
Pneumonia 16.9% 17.3% Not compared
COPD (chronic lung disease) 19.8% 20% Not compared

Return trips after a stay or procedure

Extra days back in hospital after pneumoniaDays spent back in the ER, under observation or readmitted within 30 days, per 100 discharges, compared with what was expected.
Not compared +40.9 days per 100 discharges vs expected · U.S. +3.9
Hospital visits within 7 days of an outpatient colonoscopyUnplanned hospital visits per 1,000 colonoscopies.
Same as national 12.7 per 1,000 procedures · U.S. 13

Medicare's readmission program

Excess readmission ratio: this hospital's predicted readmissions divided by the number expected for a typical hospital with the same patients. Above 1.00 means more readmissions than expected. 1 of 1 condition is above 1.00.

ConditionRatioPatientsReadmissions
Pneumonia 1.002 – More than expected

Readmission rates count Medicare patients who were admitted to any acute-care hospital within 30 days of leaving this one, adjusted for how sick they were. "Better" or "worse" means CMS found the difference from the national rate statistically significant; most hospitals are "no different". Return-day and outpatient-surgery measures compare the hospital with what CMS expected for its own patients. The Readmissions Reduction Program ratios are shown as CMS publishes them; whether a hospital's payments are reduced depends on how its ratios compare with similar hospitals, so a ratio above 1.00 alone doesn't mean a penalty. About the data.

Timely and effective care

Centers for Medicare & Medicaid Services · all patients unless noted · Oct 2024 – Sep 2025

Dale Medical Center's emergency department is classed by CMS as low volume.

MeasureThis hospitalU.S.*
Sepsis: got all recommended early treatmentPatients with severe sepsis or septic shock who received every step of the recommended early care bundle. Higher is better. 30 patients. 53% 65%
Septic shock: full treatment within 3 hoursHigher is better. 15 patients. 60% 73%
Typical time in the ER before going homeMedian minutes from arrival to leaving, for ER patients sent home (not counting mental health patients or transfers). Lower is better. 338 patients. 148 min 162 min
Typical ER time for mental health patients sent homeMedian minutes from arrival to leaving. Lower is better. 11 patients. 279 min 257 min
Typical ER time for patients transferred to another facilityMedian minutes from arrival to leaving. Lower is better. 32 patients. 260 min 287 min
Patients who left the ER before being seenLower is better. 17,154 patients. 2% 2%
Health care workers vaccinated against fluHigher is better. 560 patients. 53% 78%
Discharged on two opioids, or an opioid and a benzodiazepinePatients sent home with prescriptions that raise the risk of overdose when combined. Lower is better. 187 patients. 11% 15%
Colonoscopy: right follow-up interval for average-risk patientsHigher is better. 42 patients. 88% 93%
Blood clot prevention givenHigher is better. 479 patients. 63% 90%*
Blood clot prevention given in intensive careHigher is better. 86 patients. 85% 97%*

CMS publishes these process-of-care measures without a better/worse verdict, so the U.S. figure is shown for context; small differences, or results based on few patients, may not mean much. *Median of all hospitals CMS reports, where CMS publishes no national figure. About the data.

Medicare spending and payment programs

Centers for Medicare & Medicaid Services

Hospital-acquired conditions · FY 2026
1% payment cut
Ranked in the worst-performing quarter of hospitals on infections and patient-safety problems, so Medicare cut its payments by 1% for the year. 719 of 3,012 hospitals were penalized.
Medicare spending per patient
0.99
1% less than the national median per hospital stay (about $27,142 vs $27,417), counting Medicare spending from 3 days before admission to 30 days after discharge.

The Hospital-Acquired Condition Reduction Program cuts Medicare payments by 1% for the quarter of hospitals with the worst scores. The Hospital Value-Based Purchasing Program withholds a small share of every hospital's Medicare payments and pays it back according to the total performance score. A spending ratio of 1.00 equals the national median; spending reflects prices, the services patients received and care after discharge, not quality. Some hospitals, such as critical access, children's and cancer hospitals, are not part of these programs. About the data.

Care after a stay at Dale Medical Center

Medicare-certified providers near this hospital, with their CMS ratings. A hospital discharge planner can make the referral.

Skilled nursing facilities nearby

Skilled nursing ratings and inspections at Nursing Homes In Each State

Dialysis centers nearby See more

Home health agencies nearby See more

Hospice care providers nearby See more

Source: CMS Care Compare. Distances are approximate.

Advertisement

Inpatient psychiatric unit

In a mental health crisis? Free, 24/7 Suicide & Crisis Lifeline. Emergency? Call 911.

CMS Inpatient psychiatric care Quality Reporting Program, data through March 2025 · unit CCN 010021

Dale Medical Center runs an inpatient psychiatric unit that reports its own results to Medicare. Readmitted within 30 days: 17% here, against 19% nationally. Where CMS compares facilities statistically, this one is no different from the national rate.

After discharge

Readmitted within 30 days Patients readmitted to any hospital within 30 days of discharge (risk-adjusted). CMS compares each facility with the national rate. Based on 25 patients. Jul 2022 – Jun 2024.
17% U.S. 19% Same as national
Discharge record sent Patients whose discharge record, with the required details, was sent with them or to their next provider. Based on 106 patients. Jan 2024 – Dec 2024.
0% U.S. 63% · top 10% 99%

During the stay

Physical restraint use Hours patients spent in physical restraints for every 1,000 hours of inpatient care. Lower is better. Jan 2024 – Dec 2024.
0.00 U.S. 0.29
Seclusion use Hours patients spent in seclusion for every 1,000 hours of inpatient care. Lower is better. Jan 2024 – Dec 2024.
0.00 U.S. 0.36
Screened for metabolic disorders Patients on antipsychotic medication who were screened for metabolic problems such as diabetes and high cholesterol. Based on 55 patients. Jan 2024 – Dec 2024.
38% U.S. 82% · top 10% 100%
Alcohol use help offered Patients with risky alcohol use who were given or offered a brief intervention. Based on 24 patients. Jan 2024 – Dec 2024.
0% U.S. 60% · top 10% 100%
Addiction treatment offered at discharge Patients with an alcohol or drug use disorder who were given or offered treatment when they left. Based on 22 patients. Jan 2024 – Dec 2024.
77% U.S. 72% · top 10% 100%
Tobacco treatment offered at discharge Tobacco users who were given or offered help to quit when they left. Based on 33 patients. Jan 2024 – Dec 2024.
48% U.S. 58% · top 10% 98%
Flu vaccination checked Patients assessed for and, where appropriate, given a flu vaccine. Based on 44 patients. Oct 2024 – Mar 2025.
59% U.S. 76% · top 10% 99%

Source: CMS Inpatient psychiatric care Quality Reporting Program (Provider Data Catalog). Better/worse labels appear only where CMS itself compared the facility with the national rate; other figures are shown next to the national figure for context. If you or someone you know is in crisis, call or text 988 (Suicide and Crisis Lifeline) or call 911.

Doctors at Dale Medical Center

78 Medicare-enrolled doctors and other clinicians list this hospital as an affiliation, across 15 specialties.

See all 78 clinicians

Find doctors in Ozark

Medicare-enrolled specialists with a practice in Ozark, with addresses, phone numbers and the hospitals they work with.

Advertisement
Prices at Dale Medical Center

Federal rules require hospitals to publish their prices, including the rates they've negotiated with each insurer and their cash prices. Dale Medical Center lists them here:

From the hospital's price transparency file (www.dalemedical.org/cms-hpt.txt), checked Oct 31, 2026. For an estimate of what you'll pay, ask the hospital or your insurer; Medicare's averages are on our procedure cost pages.

What Medicare paid at Dale Medical Center

Centers for Medicare & Medicaid Services · original Medicare patients · 2024

Average hospital charges and actual payments for the procedures Medicare patients most often had here, compared with the average for Alabama.

Hospital stays

StayStaysAvg billedAvg payment (Medicare + patient)vs state
PsychosesDRG 885 27 $30,198 $11,698 +8%
Septicemia or severe sepsis without ventilator >96 hours with major complicationsDRG 871 12 $31,369 $15,724 +7%

Outpatient services

ServiceServicesAvg billedAvg allowed
Comprehensive Observation ServicesAPC 8011 156 $13,541 $2,169
Level 3 Airway EndoscopyAPC 5153 23 $2,653 $1,342
Level 5 Neurostimulator and Related ProceduresAPC 5465 18 $91,274 $24,045

Charges are the hospital's list prices; payments are what Medicare, the patient and any other insurer actually paid (for outpatient services, Medicare's allowed amount). Private insurance prices differ. "vs state" compares this hospital's average payment with the state average for the same stay. All procedure costs.

Size and finances

Medicare cost report · fiscal year ending Sep 2024

Beds
77
Reported to Medicare, FY2024
Employees
312
Full-time equivalent
Discharges
1,236
Inpatient stays a year
Patient revenue
$35.0 million
Net of discounts
Operating margin
-20.2%
On patient care
Charity care
$69,000
0.2% of expenses
Bad debt
$10.2 million
Unpaid patient bills

As reported by the hospital to CMS; not audited. Operating margin is income from patient care divided by net patient revenue and leaves out investment income and donations. Compare Alabama hospital finances.

Who owns Dale Medical Center

Medicare enrollment and ownership records (PECOS)

Medicare lists the hospital's legal name as Dale Medical Center, a non-profit organization, incorporated 2007.

130 doctors and other clinicians list Dale Medical Center as a hospital affiliation in Medicare's clinician directory.

Organizations with 5% or more ownership (directly or through other companies), partnership interests or operational control, as the hospital reported them to Medicare. Records can lag behind recent sales. Individuals are not listed. Who owns America's hospitals.

The area around Dale Medical Center

HRSA shortage designations and BLS pay data

Primary care: Parts of Dale are federally designated health professional shortage areas (1 designation). Highest shortage score 18.

Mental health: Dale is a federally designated health professional shortage area. Highest shortage score 11.

Dental: Parts of Dale are federally designated health professional shortage areas (1 designation). Highest shortage score 17.

Nurse pay: registered nurses in Alabama earn a median $77,080 a year. Healthcare salaries in Alabama.

Shortage areas are designated by the Health Resources and Services Administration where there are too few primary care, mental health or dental providers for the population; scores run from 0 to 25 for primary and mental health care and 0 to 26 for dental care, higher meaning greater need. Alabama shortage areas

Cite this data

Writing about Dale Medical Center? You're welcome to quote these figures. They are free to use under CC BY 4.0: please credit HospitalsInEachState.com and link to this page.

Figures as of the July 2026 CMS release Updated automatically when CMS publishes new data Permanent link: hospitalsineachstate.com/hospitals/alabama/ozark/dale-medical-center/126-hospital-ave/

Advertisement