Northern Navajo Medical CenterShiprock, NM
Northern Navajo Medical Center is a federal acute care hospital in Shiprock, New Mexico, with an emergency department. As of the July 2026 CMS release, Medicare rates it 3 out of 5 stars overall, and patients give it 3 out of 5 in the Medicare patient survey.
(505) 368-6001 Visit Website- Time ZoneMST
- CountySan Juan
- Emergency CapableYes
- FIPS35045
- Area Code505
Visiting Northern Navajo Medical Center
- Photo ID and your insurance, Medicare or Medicaid card
- A list of your medicines, doses and allergies
- Your doctor's name and phone number
- A phone charger
Quality and performance
Centers for Medicare & Medicaid Services · data as of July 2026
CMS has not reported an emergency department wait time for Northern Navajo Medical Center. That usually means too few cases to report, or no emergency department.
Source: CMS Hospital General Information and Timely & Effective Care. Wait times are a median over a past 12-month reporting period, not live data. Not affiliated with CMS or with Northern Navajo Medical Center. For a medical emergency, call 911.
How New Mexico hospitals rank on star ratings · How we source this data · Something wrong on this page? Tell us
What patients say
CMS patient survey (HCAHPS) · 128 completed surveys · patients discharged Oct 2024 – Sep 2025
Patients gave Northern Navajo Medical Center a 3-star patient experience rating out of 5. 56% would definitely recommend it (U.S. average 71%). 71% rated it 9 or 10 out of 10.
The patient survey (HCAHPS) asks a random sample of adult patients about their recent hospital stay. CMS adjusts the results for the mix of patients and how the survey was done, so hospitals can be compared fairly. About the data.
Infections, complications and deaths
Centers for Medicare & Medicaid Services · compared with hospitals nationwide
Northern Navajo Medical Center was no different from the national benchmark on the one hospital-acquired infection CMS could compare. Its rate of serious complications was same as national.
Hospital-acquired infections
Serious complications
Death rates within 30 days
| Patients treated for | This hospital | U.S. |
|---|---|---|
| Heart failure patients | 11.6% | 11.1% |
| Pneumonia patients | 20.0% | 15.2% |
| Hospital-wide, all conditions | 4.5% | 3.9% |
Risk-adjusted rates. CMS has not published a statistical better/worse comparison for these death rates in the current release, so small differences from the U.S. rate may be chance.
Other complications
None of the other safety indicators CMS compares was statistically better or worse than national.
All 3 complication measures
| Measure | This hospital | U.S. | CMS comparison |
|---|---|---|---|
| Pressure ulcers (bed sores)per 1,000 patients | 0.52 | 0.63 | Same as national |
| Falls in the hospital that caused a broken boneper 1,000 patients | 0.27 | 0.27 | Same as national |
| Collapsed lung caused by a medical procedureper 1,000 patients | 0.21 | 0.21 | Same as national |
"Better" or "worse" means CMS found the difference from the national benchmark statistically significant; most hospitals are "no different". Infection results compare the infections a hospital reported with the number predicted for a hospital of its size and type (a ratio below 1 means fewer than predicted), for Oct 2024 – Sep 2025. Death and complication rates are risk-adjusted for how sick patients were. Each death rate counts deaths within 30 days of a hospital stay, pooled over one to three years of Medicare patients depending on the measure. About the data.
Readmissions and return visits
Centers for Medicare & Medicaid Services · Medicare patients · Jul 2023 – Jun 2025
Back in the hospital within 30 days
| After a stay for | This hospital | U.S. | CMS comparison |
|---|---|---|---|
| Pneumonia | 17% | 17.3% | Not compared |
Return trips after a stay or procedure
Medicare's readmission program
Excess readmission ratio: this hospital's predicted readmissions divided by the number expected for a typical hospital with the same patients. Above 1.00 means more readmissions than expected. 1 of 2 conditions is above 1.00.
| Condition | Ratio | Patients | Readmissions |
|---|---|---|---|
| Heart failure | 1.056 | – | More than expected |
| Pneumonia | 0.984 | – | Fewer than expected |
Readmission rates count Medicare patients who were admitted to any acute-care hospital within 30 days of leaving this one, adjusted for how sick they were. "Better" or "worse" means CMS found the difference from the national rate statistically significant; most hospitals are "no different". Return-day and outpatient-surgery measures compare the hospital with what CMS expected for its own patients. The Readmissions Reduction Program ratios are shown as CMS publishes them; whether a hospital's payments are reduced depends on how its ratios compare with similar hospitals, so a ratio above 1.00 alone doesn't mean a penalty. About the data.
Timely and effective care
Centers for Medicare & Medicaid Services · all patients unless noted · Oct 2024 – Sep 2025
| Measure | This hospital | U.S.* |
|---|---|---|
| Sepsis: got all recommended early treatmentPatients with severe sepsis or septic shock who received every step of the recommended early care bundle. Higher is better. 162 patients. | 59% | 65% |
| Septic shock: full treatment within 3 hoursHigher is better. 69 patients. | 99% | 73% |
| Health care workers vaccinated against fluHigher is better. 950 patients. | 93% | 78% |
| Discharged on two opioids, or an opioid and a benzodiazepinePatients sent home with prescriptions that raise the risk of overdose when combined. Lower is better. 131 patients. | 4% | 15% |
| Blood clot prevention givenHigher is better. 1,197 patients. | 47% | 90%* |
CMS publishes these process-of-care measures without a better/worse verdict, so the U.S. figure is shown for context; small differences, or results based on few patients, may not mean much. *Median of all hospitals CMS reports, where CMS publishes no national figure. About the data.
Maternity care
Centers for Medicare & Medicaid Services · reported by the hospital · Jan 2024 – Dec 2024
Maternity measures are reported by hospitals that deliver babies. The U.S. figure is the median of the hospitals CMS reports, not a CMS verdict. About the data.
Medicare spending and payment programs
Centers for Medicare & Medicaid Services
Value-based purchasing scores by area
| Area | Score (out of 100) |
|---|---|
| Clinical outcomesDeath rates and complications | 0 |
| Patient experiencePatient survey results | 16 |
| SafetyHospital-acquired infections | 60 |
| Efficiency and costMedicare spending per patient | 50 |
The Hospital-Acquired Condition Reduction Program cuts Medicare payments by 1% for the quarter of hospitals with the worst scores. The Hospital Value-Based Purchasing Program withholds a small share of every hospital's Medicare payments and pays it back according to the total performance score. A spending ratio of 1.00 equals the national median; spending reflects prices, the services patients received and care after discharge, not quality. Some hospitals, such as critical access, children's and cancer hospitals, are not part of these programs. About the data.
Doctors at Northern Navajo Medical Center
79 Medicare-enrolled doctors and other clinicians list this hospital as an affiliation, across 14 specialties.
What Medicare paid at Northern Navajo Medical Center
Centers for Medicare & Medicaid Services · original Medicare patients · 2024
Average hospital charges and actual payments for the procedures Medicare patients most often had here, compared with the average for New Mexico.
Hospital stays
| Stay | Stays | Avg charge | Avg payment | vs state |
|---|---|---|---|---|
| Septicemia or severe sepsis without ventilator >96 hours with major complicationsDRG 871 | 57 | $29,767 | $21,535 | +25% |
| Septicemia or severe sepsis without ventilator >96 hours without major complicationsDRG 872 | 36 | $18,158 | $12,480 | +30% |
| Miscellaneous disorders of nutrition, metabolism, fluids and electrolytes without major complicationsDRG 641 | 32 | $19,785 | $10,010 | +24% |
| Simple pneumonia and pleurisy with major complicationsDRG 193 | 21 | $32,216 | $15,902 | +32% |
| Pulmonary edema and respiratory failureDRG 189 | 20 | $21,849 | $14,581 | +25% |
| Respiratory infections and inflammations with major complicationsDRG 177 | 16 | $29,821 | $19,883 | +35% |
| Heart failure and shock with complicationsDRG 292 | 14 | $23,546 | $10,874 | same |
| Signs and symptoms without major complicationsDRG 948 | 14 | $24,112 | $10,241 | same |
Charges are the hospital's list prices; payments are what Medicare, the patient and any other insurer actually paid (for outpatient services, Medicare's allowed amount). Private insurance prices differ. "vs state" compares this hospital's average payment with the state average for the same stay. All procedure costs.
Size and finances
Medicare cost report · fiscal year ending Sep 2024
As reported by the hospital to CMS; not audited. Operating margin is income from patient care divided by net patient revenue and leaves out investment income and donations. Compare New Mexico hospital finances.
Who owns Northern Navajo Medical Center
Medicare enrollment and ownership records (PECOS)
Medicare lists the hospital's legal name as Dhhs Phs Naihs Shiprock Hospital, a non-profit organization.
146 doctors and other clinicians list Northern Navajo Medical Center as a hospital affiliation in Medicare's clinician directory.
Organizations with 5% or more ownership (directly or through other companies), partnership interests or operational control, as the hospital reported them to Medicare. Records can lag behind recent sales. Individuals are not listed. Who owns America's hospitals.
The area around Northern Navajo Medical Center
HRSA shortage designations and BLS pay data
Primary care: San Juan is a federally designated health professional shortage area. Highest shortage score 16.
Mental health: San Juan is a federally designated health professional shortage area. Highest shortage score 20.
Dental: Parts of San Juan are federally designated health professional shortage areas (1 designation). Highest shortage score 19.
Nurse pay: registered nurses in New Mexico earn a median $94,340 a year. Healthcare salaries in New Mexico.
Shortage areas are designated by the Health Resources and Services Administration where there are too few primary care, mental health or dental providers for the population; scores run from 0 to 25 for primary and mental health care and 0 to 26 for dental care, higher meaning greater need. New Mexico shortage areas
Find doctors in Shiprock
Medicare-enrolled specialists with a practice in Shiprock, with addresses, phone numbers and the hospitals they work with.
Care after a stay at Northern Navajo Medical Center
Medicare-certified providers near this hospital, with their CMS ratings. A hospital discharge planner can make the referral.
Dialysis centers nearby See more
- 14mi DaVita Shiprock Dialysis CenterShiprock, NM
Source: CMS Care Compare. Distances are approximate.
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