facebook tracking Van Diest Medical Center, Webster City, IA: ER Visit 1h 43m

Van Diest Medical Center, Webster City, IA

2350 Hospital Drive, Webster City, IA 50595Hamilton County

Critical access hospital Emergency room

Independent directory · data from CMS, not from this hospital

Van Diest Medical Center is a non-profit critical access hospital in Webster City, Iowa, with an emergency department. According to HospitalsInEachState.com's analysis of the July 2026 CMS release, patients treated and sent home spend a median of 1 hr 43 min in its emergency department, 25 min shorter than the average across Iowa hospitals (2 hr 8 min). Medicare rates it 5 out of 5 stars overall, and patients give it 5 out of 5 in the Medicare patient survey.

Visiting Van Diest Medical Center

Address 2350 Hospital Drive
Webster City, IA 50595
County: Hamilton
Directions Apple Maps Call (515) 832-9400
Emergency room Yes. For patients treated and sent home, the median ER visit here lasts 1 hr 43 min (average across IA hospitals: 2 hr 8 min). Medicare's median time in the ER for patients treated and sent home; not a live wait. ER times across IA
What to bring
  • Photo ID and your insurance, Medicare or Medicaid card
  • A list of your medicines, doses and allergies
  • Your doctor's name and phone number
  • A phone charger
Visiting hours and parking vary: call ahead.

Official links: Website for Van Diest Medical Center (opens the hospital's site)

Quick answers about Van Diest Medical Center

How long is the ER wait at Van Diest Medical Center?

CMS doesn't publish live wait times. Over the 12 months CMS reported, patients treated and sent home spent a median of 1 hr 43 min in the Van Diest Medical Center emergency room (the average across Iowa hospitals is 2 hr 8 min). 1% of ER patients left before being seen. For tonight's wait, check the hospital's website (opens the hospital's own site) or call (515) 832-9400. In an emergency, call 911.

What is the phone number for Van Diest Medical Center?

The main phone number for Van Diest Medical Center is (515) 832-9400, from Medicare's hospital records.

Call (515) 832-9400

What is the address of Van Diest Medical Center?

Van Diest Medical Center is at 2350 Hospital Drive, Webster City, IA 50595.

Directions (opens Google Maps)

Does Van Diest Medical Center have an emergency room?

Yes. Van Diest Medical Center has an emergency department, according to Medicare data.

What is Van Diest Medical Center's Medicare star rating?

Van Diest Medical Center has an overall rating of 5 out of 5 stars from the Centers for Medicare & Medicaid Services (CMS). Star ratings come from CMS quality and safety measures, not patient reviews.

Quality and performance

Centers for Medicare & Medicaid Services · data as of July 2026

Patients treated and sent home from the emergency department at Van Diest Medical Center spend a median of 1 hour 43 minutes there. That is 25 minutes shorter than the average across Iowa hospitals (2 hours 8 minutes).

CMS rating ★★★★★ 5/5
Left before seen 1%
ER volume low
Type Critical access
Ownership Non-profit

Source: CMS Hospital General Information and Timely & Effective Care. Wait times are a median over a past 12-month reporting period, not live data. Not affiliated with CMS or with Van Diest Medical Center. For a medical emergency, call 911.

Compare ER waits across Iowa · How Iowa hospitals rank on star ratings · Other Critical Access hospitals in Iowa · How we source this data · Something wrong on this page? Tell us

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What patients say

CMS patient survey (HCAHPS) · 111 completed surveys · patients discharged Oct 2024 – Sep 2025

Patients gave Van Diest Medical Center a 5-star patient experience rating out of 5. 84% would definitely recommend it (U.S. average 71%). 89% rated it 9 or 10 out of 10.

Patient star rating ★★★★★ 5 out of 5
Would definitely recommend 84% U.S. 71% · IA 76%
Rated 9 or 10 of 10 89% U.S. 72% · IA 78%
Survey response rate 35% of patients surveyed
Nurse communicationDid nurses treat you with courtesy and respect, listen carefully and explain things clearly?
★★★★★
85% always · 2% sometimes or never · U.S. 80% always
Doctor communicationDid doctors treat you with courtesy and respect, listen carefully and explain things clearly?
★★★★★
90% always · 2% sometimes or never · U.S. 80% always
Communication about medicinesBefore giving you a new medicine, did staff tell you what it was for and its possible side effects?
★★★★★
74% always · 13% sometimes or never · U.S. 62% always
Discharge informationDid staff talk with you about help you would need at home and symptoms to watch for?
★★★★★
93% yes · 7% no · U.S. 86% yes
CleanlinessHow often were your room and bathroom kept clean?
★★★★★
85% always · 2% sometimes or never · U.S. 74% always
Quiet at nightHow often was the area around your room quiet at night?
★★★★★
71% always · 2% sometimes or never · U.S. 60% always
Overall hospital ratingUsing any number from 0 to 10, what number would you use to rate this hospital?
★★★★★
89% 9 or 10 · 2% 6 or lower · U.S. 72% 9 or 10
Would recommendWould you recommend this hospital to your friends and family?
★★★★★
84% definitely yes · 1% no · U.S. 71% definitely yes

The patient survey (HCAHPS) asks a random sample of adult patients about their recent hospital stay. CMS adjusts the results for the mix of patients and how the survey was done, so hospitals can be compared fairly. About the data.

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Infections, complications and deaths

Centers for Medicare & Medicaid Services · compared with hospitals nationwide

Death rates within 30 days

Patients treated forThis hospitalU.S.
Heart failure patients 11.8% 11.1%
Pneumonia patients 15.3% 15.2%
Hospital-wide, all conditions 4.0% 3.9%

Risk-adjusted rates. CMS has not published a statistical better/worse comparison for these death rates in the current release, so small differences from the U.S. rate may be chance.

"Better" or "worse" means CMS found the difference from the national benchmark statistically significant; most hospitals are "no different". Infection results compare the infections a hospital reported with the number predicted for a hospital of its size and type (a ratio below 1 means fewer than predicted). Death and complication rates are risk-adjusted for how sick patients were. Each death rate counts deaths within 30 days of a hospital stay, pooled over one to three years of Medicare patients depending on the measure. About the data.

Readmissions and return visits

Centers for Medicare & Medicaid Services · Medicare patients · Jul 2023 – Jun 2025

Back in the hospital within 30 days

After a stay forThis hospitalU.S.CMS comparison
Heart failure 20.5% 21.3% Not compared
Pneumonia 16% 17.3% Not compared

Return trips after a stay or procedure

Extra days back in hospital after heart failureDays spent back in the ER, under observation or readmitted within 30 days, per 100 discharges, compared with what was expected.
Not compared -42.4 days per 100 discharges vs expected · U.S. +1.3
Extra days back in hospital after pneumoniaDays spent back in the ER, under observation or readmitted within 30 days, per 100 discharges, compared with what was expected.
Not compared -64.1 days per 100 discharges vs expected · U.S. +3.9

Readmission rates count Medicare patients who were admitted to any acute-care hospital within 30 days of leaving this one, adjusted for how sick they were. "Better" or "worse" means CMS found the difference from the national rate statistically significant; most hospitals are "no different". Return-day and outpatient-surgery measures compare the hospital with what CMS expected for its own patients. The Readmissions Reduction Program ratios are shown as CMS publishes them; whether a hospital's payments are reduced depends on how its ratios compare with similar hospitals, so a ratio above 1.00 alone doesn't mean a penalty. About the data.

Timely and effective care

Centers for Medicare & Medicaid Services · all patients unless noted · Oct 2024 – Sep 2025

Van Diest Medical Center's emergency department is classed by CMS as low volume.

MeasureThis hospitalU.S.*
Typical time in the ER before going homeMedian minutes from arrival to leaving, for ER patients sent home (not counting mental health patients or transfers). Lower is better. 395 patients. 103 min 162 min
Typical ER time for mental health patients sent homeMedian minutes from arrival to leaving. Lower is better. 17 patients. 149 min 257 min
Typical ER time for patients transferred to another facilityMedian minutes from arrival to leaving. Lower is better. 31 patients. 224 min 287 min
Patients who left the ER before being seenLower is better. 5,011 patients. 1% 2%
Health care workers vaccinated against fluHigher is better. 450 patients. 73% 78%
Discharged on two opioids, or an opioid and a benzodiazepinePatients sent home with prescriptions that raise the risk of overdose when combined. Lower is better. 61 patients. 16% 15%
Blood clot prevention givenHigher is better. 316 patients. 57% 90%*

CMS publishes these process-of-care measures without a better/worse verdict, so the U.S. figure is shown for context; small differences, or results based on few patients, may not mean much. *Median of all hospitals CMS reports, where CMS publishes no national figure. About the data.

Care after a stay at Van Diest Medical Center

Medicare-certified providers near this hospital, with their CMS ratings. A hospital discharge planner can make the referral.

Dialysis centers nearby See more

Home health agencies nearby See more

Hospice care providers nearby See more

  • 19mi Unitypoint HospiceFort Dodge, IA · 92% would recommend

Source: CMS Care Compare. Distances are approximate.

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Doctors at Van Diest Medical Center

49 Medicare-enrolled doctors and other clinicians list this hospital as an affiliation, across 14 specialties.

See all 49 clinicians

Find doctors in Webster City

Medicare-enrolled specialists with a practice in Webster City, with addresses, phone numbers and the hospitals they work with.

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Prices at Van Diest Medical Center

Federal rules require hospitals to publish their prices, including the rates they've negotiated with each insurer and their cash prices. Van Diest Medical Center lists them here:

From the hospital's price transparency file (www.vandiestmc.org/cms-hpt.txt), checked Oct 31, 2026. For an estimate of what you'll pay, ask the hospital or your insurer; Medicare's averages are on our procedure cost pages.

Size and finances

Medicare cost report · fiscal year ending Jun 2025

Beds
25
Employees
202
Full-time equivalent
Discharges
449
Inpatient stays a year
Patient revenue
$48.3 million
Net of discounts
Operating margin
1.9%
On patient care
Charity care
$38,000
0.1% of expenses
Bad debt
$1.4 million
Unpaid patient bills

As reported by the hospital to CMS; not audited. Operating margin is income from patient care divided by net patient revenue and leaves out investment income and donations. Compare Iowa hospital finances.

Who owns Van Diest Medical Center

Medicare enrollment and ownership records (PECOS)

Medicare lists the hospital's legal name as Hamilton County Public Hospital, a non-profit organization.

Mercy Health Network Inc Operational or managerial control · since 2010 Non-profit

105 doctors and other clinicians list Van Diest Medical Center as a hospital affiliation in Medicare's clinician directory.

Organizations with 5% or more ownership (directly or through other companies), partnership interests or operational control, as the hospital reported them to Medicare. Records can lag behind recent sales. Individuals are not listed. Who owns America's hospitals.

The area around Van Diest Medical Center

HRSA shortage designations and BLS pay data

Primary care: Hamilton is a federally designated health professional shortage area. Highest shortage score 9.

Mental health: Hamilton is a federally designated health professional shortage area. Highest shortage score 17.

Nurse pay: registered nurses in Iowa earn a median $78,630 a year. Healthcare salaries in Iowa.

Shortage areas are designated by the Health Resources and Services Administration where there are too few primary care, mental health or dental providers for the population; scores run from 0 to 25 for primary and mental health care and 0 to 26 for dental care, higher meaning greater need. Iowa shortage areas

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Cite this data

Writing about Van Diest Medical Center? You're welcome to quote these figures. They are free to use under CC BY 4.0: please credit HospitalsInEachState.com and link to this page.

Figures as of the July 2026 CMS release Updated automatically when CMS publishes new data Permanent link: hospitalsineachstate.com/hospitals/iowa/webster-city/van-diest-medical-center/2350-hospital-drive/

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